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Very good7.3
Based on42reviews
Crowne Plaza Hangzhou Grand Canal
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6.2 Good location
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6.2Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

  • Blackout curtains

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Superior Suite with King Bed
  • City view
  • 60 sq.m. (646 sq.ft.)
  • 1 king bed
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Superior Twin Bed
  • City view
  • 35 sq.m. (377 sq.ft.)
  • 2 single beds
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Deluxe Twin Bed
  • City view
  • 35 sq.m. (377 sq.ft.)
  • 2 single beds
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Club Twin Bed
  • City view
  • 35 sq.m. (377 sq.ft.)
  • 2 single beds
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One King Bed Superior Room
  • City view
  • 35 sq.m. (377 sq.ft.)
  • 1 king bed
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One King Bed Deluxe Suite
  • City view
  • 78 sq.m. (840 sq.ft.)
  • 1 king bed
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One King Bed Deluxe Room
  • City view
  • 35 sq.m. (377 sq.ft.)
  • 1 king bed
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Club King Bed
  • City view
  • 35 sq.m. (377 sq.ft.)
  • 1 king bed
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Nearest essentials

  • Airports
    • 27 km
    • Hangzhou Xiaoshan International Airport (HGH)
    • 106 km
    • Yiwu Airport (YIW)
  • Bus and rail stations
    • 1.7 km
    • West Lake Cultural Square Subway Station
    • 1.8 km
    • Datieguan Subway Station
  • Hospital or clinic
    • 700 m
    • Hangzhou Orthopaedic Hospital
  • Pharmacy
    • 1.2 km
    • Nep-Star Drug Store
  • Convenience store
    • 950 m
    • Kedi
  • Cash withdrawal
    • 100 m
    • ATM

More about Crowne Plaza Hangzhou Grand Canal

An overview

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What they offer

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Guest policies

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Some helpful facts

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Announcements

Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that children under 1.5 metres tall are not allowed to use the swimming pool.

Verified traveler reviews

Agoda Reviews (42)
Booking.com Reviews (37)

6.7

Filter by traveler type
Very good
  • Cleanliness 7.9
  • Facilities 6.8
  • Location 6.2
  • Room comfort and quality 7.8
  • Service 7.9
  • Value for money 7.4
Very good
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 6.7
  • Room comfort and quality 8.1
  • Service 8.2
  • Value for money 7.3
Very good
based on 9 reviews
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 6.0
  • Room comfort and quality 7.4
  • Service 7.8
  • Value for money 7.8
Very good
based on 5 reviews
  • Cleanliness 8.4
  • Location 5.2
  • Room comfort and quality 8.0
  • Service 8.4
  • Value for money 7.6
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Location 2.0
  • Room comfort and quality 4.0
  • Service 2.0
  • Value for money 4.0
Review score
based on 1 reviews
  • Cleanliness 2.0
  • Facilities 6.0
  • Location 6.0
  • Service 6.0
  • Value for money 8.0
Very good
based on 2 reviews
  • Cleanliness 8.0
  • Location 6.0
  • Room comfort and quality 7.0
  • Service 8.0
  • Value for money 7.0
Provided by verified guests of Agoda
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Room type
  • One King Bed Superior Room
  • Superior Twin Bed
  • One King Bed Deluxe Room
  • Deluxe Twin Bed
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Showing 39 verified reviews
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10.0
Diane from New Zealand
Business traveler
One King Bed Superior Room
Stayed 1 night in October 2016
Everyone was very helpful”
Nothing to comment on
Reviewed October 20, 2016
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8.0
Yuen from China
Couple
One King Bed Deluxe Room
Stayed 1 night in October 2015
Nice view”
good service, nice room, quiet environment
The room is big and good, the service is caring. However there is not convenient.
Reviewed October 15, 2015
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7.3
Choon from Malaysia
Business traveler
Superior Twin Bed
Stayed 1 night in July 2015
A True 5 Stars Hotel”
Big, Clean, 5 Star
Haiwaihai is what you would expect from any China 5 stars Hotel. Lobby is clean, bright, spacious. However, for those who like to travel to West Lake, it won't be near. I stay in this hotel because of business purposed. The room is big, shower is nice, bed is comfortable. if this hotel near where your activities is, you will sure enjoy your stay.
Reviewed July 23, 2015
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6.3
Hwa from Singapore
Business traveler
Stayed 1 night in April 2014
Clean and comfortable”
Affordable, quiet and clean
The stay is good. Room is clean, modern and comfortable. However it is a little further to West lake as it is located NorthEast of it. By taxi will take around 10-15mins depend on the traffic.
Reviewed April 23, 2014
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7.7
Hadinoto from Indonesia
Business traveler
Stayed 3 nights in December 2013
Got new friends from the bar ”
Staff, Cleaniness and the singer
It is not the best location as I was thought. You still need to get taxi to go shopping or somewhere more crowded but the best thing is the bar. They have a great singer who will entertain you. We became friend. If you walk a bit there are a road which full of food and just beside a small river with fantastic atmosphere. I will come to this hotel just for the singer.... :)
Reviewed December 21, 2013
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7.0
peter from United Kingdom
Business traveler
One King Bed Superior Room
Stayed 1 night in November 2013
Good clean and efficiaent business hotel”
very big room
Reviewed November 29, 2013
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6.0
Heny from Indonesia
Group
Stayed 1 night in October 2013
Room Clean”
Room Clean, Location ok,
the room is clean n locations at central..value of money oke
Reviewed October 24, 2013
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6.7
Helina from Singapore
Business traveler
Stayed 1 night in July 2013
NICE ROOM, BAD LOCATION!”
Friendly stuffs, Beautiful design, Range of Delicious Cakes and Pastries.
Staffs speaks English and was helpful but location is 35 mins drive to City. Most Taxi refused to go to that area as it is a very busy road junction.
Reviewed July 22, 2013
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4.3
RAJESH from India
Business traveler
Stayed 2 nights in June 2013
While staying with Group, this property was not it”
I did not like anything
Not up to my expectation as the room allocated to me had a huge problem with the bathroom
Reviewed July 05, 2013
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8.0
Stephen from United Kingdom
Business traveler
Stayed 1 night in June 2013
good room, great staff, bad location”
good room, nice staff, nice club lounge
nice room, clean, large size (club floor). Loved the balcony and large windows. club lounge had some nice food and drink, but the meeting rooms were expensive. on the downside, is the location and the access to the hotel if you are driving/taxiing. However, unlike other reviews I have read, I had no problem getting a taxi to and from this hotel
Reviewed June 16, 2013
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