Hot spring bath, Hakone Airu in Hakone
2nd Floor Standard Japanese Style Room with Open-Air Bath - Facilities, Hakone Airu in Hakone
Facilities, Hakone Airu in Hakone
Interior view, Hakone Airu in Hakone
Entrance, Hakone Airu in Hakone
Entrance, Hakone Airu in Hakone
Entrance, Hakone Airu in Hakone

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Hakone Airu

4 stars out of 5
499-1 Yumoto, Hakone, Hakone, Japan, 2500311 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Hakone

520 meters to public transportation

Free Wi-Fi in all rooms!

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Shops

Bar

Coffee shop

Restaurants

Your dates are popular among travelersUsers are booking a place in Hakone every 1 minutes on Agoda.com
8.9Excellent

227 reviews

227 reviews

See map

8.4Excellent

Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Shogenji Temple
140 m
Hakone Yumoto Onsen
200 m
Sounji Temple
250 m
Hagino Tofu
260 m
Chimoto
270 m
Popular landmarks
The Hakone Open-Air Museum
4.9 km
Odawara Castle
5.3 km
Hakone Gōra Park
5.5 km
Hakone Shrine / Kuzuryu Shrine Singu
7.4 km
Ōwakudani
7.6 km
Closest landmarks
Takeichi
310 m
Hakone Kanko Bussan Kan
320 m
Odawara Yumoto Country Club
390 m
Nanohana
400 m
Hakone Yosegi-zaiku Kiro
430 m
Value for money8.4
Location rating8.4
Nearest airportHaneda Airport (HND)
Distance to airport71.1 km

Rooms available at Hakone Airu

Deluxe Room with Open-Air Bath with Mountain View - 4F
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  • Room size: 20 m²/215 ft²
  • Mountain view
  • 4 futons
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3rd Floor Superior Japanese Style Room for 4 People with Open-Air Bath
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  • Room size: 20 m²/215 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
Top Floor Deluxe Japanese Style Room with Open-Air Bath
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  • Room size: 20 m²/215 ft²
  • Mountain view
  • 4 futons
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Private Standard Room with Open-Air Bath and Mountain View-2 F Non Smoking
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  • Room size: 20 m²/215 ft²
  • Mountain view
  • 4 single beds
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Standard Room with Open-Air Bath with Mountain View - 2F
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
2nd Floor Standard Japanese Style Room with Open-Air Bath
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
3rd Floor Superior Japanese Style Room with Open-Air Bath
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 4 futons
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Japanese-style Room (Ranzan/Sansui/Moegi/Yuzan/Senshi Type, Komorebi-no-Ma Floor)
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  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 4 futons
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Superior Room with Open-Air Bath with Mountain View - 3F - Steak Dinner
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  • Room size: 20 m²/215 ft²
  • Mountain view
  • 4 futons
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Japanese-style Room (Mizuki/Suigetsu/Akari/Yuzutsu/Subaru Type, Chobo-no-Ma Floor)
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices

Top things to do in Hakone

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What points of interest are close by Hakone Airu that are in walking range?

While residing at Hakone Airu, start off your holiday break by exploring the nearest destinations that are within close proximity to the property which include Shogenji Temple, Hakone Yumoto Onsen, and Sounji Temple.

How many floors does Hakone Airu have?

Hakone Airu has a total of 4 floors.

How many rooms does Hakone Airu have?

Hakone Airu has a total of 15 rooms.

How long do travelers generally stay at Hakone Airu?

Verified past guests that have stayed at Hakone Airu had an average nightly stay of 1 night at this property.

What payment cards are accepted at Hakone Airu?

Enjoy the comfort of easy payment at Hakone Airu which supports up to 9, with payment card options such as Cash, Visa, UnionPay, MasterCard, and American Express.

What is the average rating that past Families with young children have given to Hakone Airu?

Verified families with young children that have stayed at this property have given Hakone Airu an average rating of 8.5. You can look up more descriptive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Hakone Airu?

Verified families with older children that have stayed at this property have given Hakone Airu an average rating of 8.5. You can look up more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Hakone Airu?

Verified group travelers that have stayed at this property have given Hakone Airu an average rating of 8.9. You can check out more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Hakone Airu?

The nearest train, metro, or bus station is Shimo-Soga, 11137.21 m away from Hakone Airu.

What are popular destinations close to Hakone Airu?

Hakone Airu’s location in the Hakone neighborhood puts it in close proximity to recognized points of interest including Kanagawa Prefectural Museum of Natural History.

What time is check-in and check-out at Hakone Airu?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified time frame may be charged an additional fee.

More about Hakone Airu

More about Hakone Airu

Experience Tranquility at Hakone Airu

Nestled in the serene surroundings of Hakone, Japan, Hakone Airu offers a haven of tranquility for discerning travelers. With its elegant design, impeccable service, and breathtaking views, this 4-star hotel promises an unforgettable stay. Upon arrival, guests are greeted with a warm welcome and a seamless check-in process. Check-in begins at 03:00 PM, allowing ample time for guests to settle in and start their relaxing getaway. The hotel boasts 15 well-appointed rooms, each exuding a sense of understated luxury and comfort. Whether you choose a cozy standard room or opt for a spacious suite, you can expect a restful night's sleep in a serene environment. Hakone Airu was built in 2017, showcasing modern architecture and contemporary design elements. The hotel seamlessly blends into its natural surroundings, offering guests a unique opportunity to connect with nature while enjoying the comforts of a luxurious retreat. The thoughtfully designed rooms feature modern amenities and plush furnishings, ensuring a comfortable stay for every guest. Check-out is until 10:00 AM, allowing guests to leisurely conclude their stay and depart at their own pace. Please note that Hakone Airu has a child policy in place. While children are welcome at the hotel, they may not stay free of charge. Additional charges may apply, so it is advisable to check with the hotel beforehand. Indulge in the tranquility of Hakone Airu, where every detail is meticulously curated to provide a truly exceptional experience. Whether you are seeking a romantic getaway, a peaceful retreat, or a base to explore the wonders of Hakone, this 4-star hotel offers the perfect blend of luxury, comfort, and natural beauty.

Unwind and Indulge at Hakone Airu's Exceptional Entertainment Facilities

At Hakone Airu, your comfort and enjoyment are our top priorities. With a range of exceptional entertainment facilities, we ensure that your stay with us is nothing short of extraordinary. Indulge in some retail therapy at our well-stocked shops, where you can find a variety of unique souvenirs and gifts to bring back home. Whether you're looking for a memento to remember your trip or a special present for a loved one, our gift/souvenir shop has got you covered. After a day of exploring the beautiful Hakone region, unwind and relax at our stylish bar. Sip on expertly crafted cocktails or sample a wide selection of premium spirits while enjoying the cozy ambiance. Our friendly and attentive staff will be more than happy to recommend their favorite drinks or assist you in finding the perfect beverage to suit your taste. For the ultimate relaxation experience, treat yourself to a rejuvenating massage at our dedicated massage center. Let our skilled therapists work their magic, easing away any tension or stress, leaving you feeling refreshed and revitalized. When you're in the mood for some downtime, head over to our shared lounge/TV area. Sink into plush sofas, catch up on your favorite shows or movies on the large-screen TV, or simply mingle with fellow travelers. This communal space is the perfect spot to unwind, socialize, and make lasting memories. At Hakone Airu, we believe that entertainment is an essential part of a memorable stay. With our exceptional range of facilities, we ensure that every moment of your time with us is filled with joy, relaxation, and fun.





Convenience Facilities at Hakone Airu: Unparalleled Comfort and Accessibility

At Hakone Airu, we prioritize our guests' comfort and convenience, providing a range of top-notch facilities to enhance their stay. Our dedicated room service ensures that guests can indulge in delicious meals and snacks without leaving the comfort of their rooms. Additionally, for the safety and security of our guests, we offer safety deposit boxes where valuable belongings can be securely stored. Stay connected with loved ones or catch up on work with our complimentary Wi-Fi available in all public areas. Whether you are in the lobby or lounging by the pool, you can easily access the internet and stay connected. For guests who prefer to smoke, we have a designated smoking area, ensuring a pleasant stay for both smokers and non-smokers alike. Furthermore, Hakone Airu understands the importance of hassle-free travel. With our luggage storage service, guests can conveniently store their belongings before check-in or after check-out, allowing for a seamless travel experience. Our dedicated housekeeping team ensures that rooms are meticulously cleaned and maintained on a daily basis, ensuring a comfortable and hygienic environment throughout your stay. With these exceptional convenience facilities, Hakone Airu offers an unparalleled level of comfort and accessibility to all guests.

Convenient Transport Facilities at Hakone Airu

Hakone Airu in Hakone, Japan, offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. The hotel provides valet parking services, allowing guests to simply drop off their cars at the entrance and have them parked securely by the hotel staff. Additionally, there is a spacious car park onsite, providing ample parking spaces for those who prefer to self-park their vehicles. What's more, the hotel offers a complimentary shuttle service, making it easy for guests to explore the surrounding area and visit popular attractions without worrying about transportation. With these transport facilities, guests can enjoy the utmost convenience and peace of mind during their stay at Hakone Airu.





Indulge in Culinary Delights at Hakone Airu

At Hakone Airu, dining is an experience that goes beyond mere sustenance. With a range of dining facilities to choose from, guests can indulge in culinary delights that will tantalize their taste buds. Start your day with a visit to the coffee shop, where expert baristas craft the perfect cup of coffee to awaken your senses. The aroma of freshly brewed coffee fills the air as you sip on your favorite blend, accompanied by a selection of delectable pastries and snacks. For a more formal dining experience, head to the restaurant, where a team of talented chefs create a menu inspired by local and international flavors. From traditional Japanese cuisine to international dishes with a modern twist, every meal is a feast for the senses. The elegant ambiance and attentive service add to the overall dining experience, making it a memorable occasion. If you prefer to dine in the comfort of your own room, room service is available for your convenience. Choose from a wide selection of dishes, including both local specialties and international favorites, and have them delivered right to your doorstep. Whether it's a romantic dinner for two or a late-night snack, room service at Hakone Airu ensures that your dining needs are met. With daily housekeeping, you can rest assured that your dining areas will always be clean and well-maintained. The dedicated housekeeping staff ensures that every surface is spotless, allowing you to enjoy your meals in a hygienic and pleasant environment. From the coffee shop to the restaurant and your own room, Hakone Airu's dining facilities are designed to provide a delightful dining experience for every guest.

Experience Traditional Japanese Luxury at Hakone Airu

Indulge in the charm of traditional Japanese style rooms at Hakone Airu. Choose from a variety of options to suit your preferences. The 2nd Floor Standard Japanese Style Room with Open-Air Bath offers a cozy space with 4 Japanese Futons, perfect for a relaxing getaway. For a more spacious experience, the 3rd Floor Superior Japanese Style Room for 4 People with Open-Air Bath provides ample room for you and your loved ones. And for the ultimate luxury, the Top Floor Deluxe Japanese Style Room with Open-Air Bath offers breathtaking views and a serene atmosphere. Book your stay at Hakone Airu on Agoda to enjoy the best prices and a hassle-free experience. With Agoda, you can easily secure your reservation and rest assured that you're getting the best deal for your stay at this exquisite hotel.

Discover the Serene Beauty of Hakone in Japan

Nestled amidst the picturesque landscapes of Hakone, Japan, Hakone Airu offers a tranquil retreat for nature lovers and adventure seekers alike. Surrounded by lush greenery, majestic mountains, and serene lakes, this hotel is a gateway to the stunning natural wonders of Hakone. Immerse yourself in the region's rich cultural heritage by exploring the nearby Hakone Shrine, a sacred Shinto shrine nestled on the shores of Lake Ashi. Take a leisurely stroll along the iconic Cedar Avenue, lined with towering cedar trees that create a mystical atmosphere. For breathtaking views of Mount Fuji, hop on a scenic cable car ride or embark on a thrilling hike up the Owakudani volcanic valley. Indulge in a traditional Japanese onsen experience at one of the many hot springs in the area, known for their therapeutic properties. After a rejuvenating soak, savor the local delicacies at the charming restaurants and cafes dotted around Hakone. Whether you're seeking relaxation or adventure, Hakone offers a myriad of experiences that will leave you captivated and rejuvenated.

Traveling to Hakone Airu from the Nearest Airports

Hakone Airu, nestled in the picturesque town of Hakone, Japan, offers a serene and rejuvenating escape from the bustling city life. To reach this tranquil oasis, travelers have several convenient options from the nearest airports. For those arriving at Tokyo Haneda Airport, the fastest and most efficient way to reach Hakone Airu is by taking the Odakyu Romancecar train. The Romancecar offers a direct service from Shinjuku Station to Hakone-Yumoto Station, which is the gateway to Hakone. From there, travelers can easily transfer to a local bus or taxi to reach Hakone Airu, located just a short distance away. If you are flying into Tokyo Narita Airport, you can take the Narita Express train to Tokyo Station and then transfer to the Odakyu Romancecar train to Hakone-Yumoto Station. Alternatively, you can take a direct bus from Narita Airport to Hakone-Yumoto Station, which provides a more scenic journey through the countryside. Once you arrive at Hakone-Yumoto Station, you will be greeted by the enchanting beauty of Hakone. From there, Hakone Airu is just a short taxi ride away, allowing you to quickly immerse yourself in the tranquility of this luxurious ryokan. Whether you choose to travel from Tokyo Haneda Airport or Tokyo Narita Airport, the journey to Hakone Airu is an experience in itself, offering breathtaking views of Japan's stunning landscapes. So sit back, relax, and let the adventure begin as you embark on a memorable journey to this hidden gem in Hakone.

Discover Hakone's Cultural Treasures near Hakone Airu

Located in the heart of Hakone, Japan, Hakone Airu offers a prime location for exploring the cultural treasures of the area. Just a stone's throw away from the hotel, you'll find The Hakone Open-Air Museum, a captivating outdoor art gallery that showcases over 100 sculptures by renowned artists. Stroll through the beautifully landscaped gardens and admire the impressive collection of contemporary and modern artworks. For breathtaking panoramic views of Hakone's stunning natural landscapes, take a ride on the Hakone Ropeway. This aerial tramway will transport you to the summit of Mount Hakone, where you can witness the majestic beauty of Lake Ashi and the surrounding mountains. Don't miss the chance to visit Ōwakudani, a volcanic valley famous for its active sulfur vents and hot springs. Explore the unique geothermal wonders and savor the local specialty, black eggs boiled in the hot springs, said to add seven years to your life! Immerse yourself in the spiritual ambiance of the region by visiting the Hakone Shrine and Kuzuryu Shrine Singu. These sacred sites offer a peaceful retreat where you can pay homage to the deities and soak in the serene atmosphere. Art enthusiasts will be delighted by the Hakone Venetian Glass Museum, home to a remarkable collection of Venetian glass art. Marvel at the intricate glass sculptures and take a leisurely stroll through the charming garden adorned with beautiful glass installations. For a deeper appreciation of Japanese art, head to the Pola Museum of Art, which houses an extensive collection of Japanese and Western art. Admire masterpieces by renowned artists such as Monet, Renoir, and Picasso. Nature lovers will find solace in Hakone Gōra Park, a picturesque garden filled with vibrant flora and tranquil ponds. Take a leisurely walk along the winding pathways and breathe in the refreshing scent of blooming flowers. History buffs will be captivated by the Hakone Sekisho and Hakone Sekisho Museum, where you can learn about the ancient checkpoint that once guarded the entrance to the Edo period's capital. Explore the reconstructed buildings and gain insights into the samurai era. Lastly, don't miss the opportunity to visit the Lalique Museum Hakone, a hidden gem dedicated to the exquisite works of the renowned French glass artist, René Lalique. Admire the intricate glass jewelry, perfume bottles, and art pieces that showcase Lalique's unparalleled craftsmanship. With its close proximity to these remarkable landmarks and attractions, Hakone Airu provides an ideal base for immersing yourself in the rich cultural heritage and natural beauty of Hakone, Japan.

Convenient Public Transport Stations Near Hakone Airu

Hakone Airu is ideally located near several public transport stations, making it easy for guests to explore the surrounding area. The hotel is just a short distance away from Sennindai, Gora Station, Hakone Komagatake Ropeway, Miyanoshita Train Station, Ubako Onsen Iriguchi Bus Station, Hakone Tozan Cable Car Koen Kami Station, Ohiradai Train Station, Horaien Bus Station, and the Hakone Tozan Cable Car Kami-Ohiradai. Sennindai is a convenient starting point for visitors, offering access to various attractions in Hakone. Gora Station is another nearby transport hub, providing easy connections to the Hakone Open-Air Museum, Hakone Gora Park, and the Hakone Museum of Art. From Miyanoshita Train Station, guests can easily reach popular destinations like Lake Ashi and the Hakone Shrine. For those looking to explore the scenic beauty of Hakone, the Hakone Komagatake Ropeway is a must-visit. It offers breathtaking views of Lake Ashi and Mount Fuji. Ubako Onsen Iriguchi Bus Station provides easy access to the Hakone Ropeway and the Owakudani volcanic valley. The Hakone Tozan Cable Car Koen Kami Station, Ohiradai Train Station, and Horaien Bus Station are also conveniently located for guests to explore the nearby attractions. With such a wide array of public transport options available near Hakone Airu, guests can easily navigate their way around Hakone and make the most of their stay.

A Gastronomic Adventure Awaits

Indulge your taste buds in a gastronomic adventure with an array of dining options near Hakone Airu. For a taste of authentic Japanese cuisine, head to Yamagusuri and savor their delectable sushi and sashimi offerings. If you're in the mood for some mouthwatering tonkatsu, Tamura Ginkatsu-tei is the place to be. For a fusion of Japanese and Western flavors, 808 Monsmare offers a unique dining experience with their innovative dishes. Craving some traditional soba noodles? Look no further than Hatsuhana Soba Honten, where you can enjoy a satisfying bowl of hot or cold soba. Yubadon Naokichi is another must-visit restaurant, known for their delicious yuba dishes made from soy milk. For a cozy and intimate setting, Kinosuke is the ideal spot to enjoy a romantic dinner with your loved one. After a long day of exploring, unwind at HAKONE TENT Bar and sip on their signature cocktails while taking in the stunning views. Gyoza Center is a haven for dumpling lovers, offering a variety of flavors and fillings to satisfy your cravings. If you're in the mood for traditional Japanese cuisine with a modern twist, Chimoto is the perfect choice. And for a delightful afternoon tea experience, Salon de thé Rosage awaits with their exquisite selection of teas and delectable pastries. With an abundance of dining choices just a stone's throw away from Hakone Airu, you're sure to embark on a culinary journey like no other.

Explore Unique Shopping Experiences

When staying at Hakone Airu, you'll find yourself surrounded by an array of fascinating shopping landmarks. Start your day by visiting the Hakone Prince Bakery, where you can indulge in freshly baked pastries and breads. For a glimpse into the region's rich history, head to the Sekisho Karakuri Museum, where you can learn about the intricate mechanisms of the Edo period checkpoint. Discover the art of traditional woodcraft at the Kanazashi Wood Craft shop, or marvel at the exquisite yosegi zaiku (wooden mosaic) craftsmanship at Hatajuku Yosegi Kaikan. Shop for unique souvenirs at Hamamatsuya, a charming store known for its traditional Japanese crafts. Don't miss the chance to visit the Eva Store, a haven for anime enthusiasts, where you can find exclusive merchandise from the popular Evangelion series. Indulge in the famous black eggs at Owakudani Kurotamago Kan, or sample delicious tofu treats at Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop. With such a diverse range of shopping landmarks, Hakone Airu is the perfect destination for those seeking unique and memorable retail experiences.

Experience Luxury at Hakone Airu: Unbeatable Value for Money

Indulge in the ultimate luxury experience without breaking the bank at Hakone Airu. With an average price of $537 per room, this exquisite hotel offers unparalleled value for money. Compared to the average price of a hotel room in Hakone, which stands at $329, Hakone Airu provides a truly exceptional experience that is worth every penny. At Hakone Airu, you will be treated to a level of opulence and sophistication that is unmatched in the city. Each room is meticulously designed with a blend of traditional Japanese aesthetics and modern comforts, ensuring a serene and relaxing ambiance. From the moment you step into the hotel, you will be greeted by warm and attentive staff who are dedicated to providing personalized service. Not only does Hakone Airu offer luxurious accommodations, but it also boasts a range of world-class amenities. Indulge in a rejuvenating spa treatment, take a dip in the tranquil hot springs, or savor delectable gourmet cuisine at the on-site restaurant. With such exceptional offerings, it is no wonder that Hakone Airu stands out as a top choice for travelers seeking a truly unforgettable stay. Whether you are visiting Hakone for a romantic getaway, a family vacation, or a solo retreat, Hakone Airu offers an unparalleled experience that is worth every dollar. Book your stay today and immerse yourself in the epitome of luxury and relaxation at Hakone Airu.

Excellent Service, Modern Rooms, and Delicious Food

Hakone Airu in Hakone, Japan, offers an amazing experience with its excellent service, modern and clean rooms, and delicious food. From the moment you arrive, you will be greeted by friendly staff who go above and beyond to ensure your stay is memorable. The rooms are modern, clean, and lovely, providing a comfortable and relaxing atmosphere. One of the highlights of staying at Hakone Airu is the dining experience. The food is wonderfully presented and tastes delicious, leaving guests satisfied and impressed. The staff at the restaurant are incredible, providing outstanding service and making the dining experience truly exceptional. Whether it's breakfast or dinner, you can expect a culinary journey that will delight your taste buds. With great service, rooms with great views, and a friendly and relaxing atmosphere, Hakone Airu is highly recommended for a memorable stay in Hakone, Japan. Guests can expect an amazing experience from start to finish and will definitely want to return. Don't miss out on this gem of a hotel!

Exceptional Customer Ratings for Hakone Airu

Hakone Airu, located in the picturesque town of Hakone, Japan, has received outstanding customer ratings across various categories. With an impressive overall rating of 9.0, this hotel is highly regarded by guests for its exceptional service and top-notch facilities. One aspect that stands out is the value for money provided by Hakone Airu. With a rating of 8.4 for value, guests appreciate the excellent amenities and services offered at a reasonable price. Whether you are traveling on a budget or seeking a luxurious getaway, this hotel ensures that you get the most out of your stay without compromising on quality. When it comes to facilities, Hakone Airu truly excels. With a remarkable rating of 9.2, guests are impressed by the range of amenities available. From a relaxing hot spring bath to a well-equipped fitness center, this hotel offers everything you need for a comfortable and enjoyable stay. Whether you are looking to unwind or stay active, Hakone Airu has you covered. Cleanliness is another aspect where Hakone Airu shines, with a rating of 9.5. Guests consistently praise the hotel's immaculate rooms and common areas, ensuring a hygienic and pleasant environment throughout your stay. The attention to detail and high standards of cleanliness contribute to a truly memorable experience at this hotel. While the hotel's location receives a rating of 8.4, guests appreciate the tranquility and natural beauty surrounding Hakone Airu. Nestled amidst lush greenery and offering breathtaking views of the surrounding mountains, this hotel provides a peaceful retreat away from the hustle and bustle of city life. With easy access to nearby attractions and transportation options, guests can explore the wonders of Hakone with ease. Lastly, the staff performance at Hakone Airu receives an outstanding rating of 9.5. The dedicated and friendly staff go above and beyond to ensure that every guest feels welcome and well taken care of. From providing personalized recommendations to assisting with any requests, the staff's professionalism and attentiveness contribute to a truly memorable stay. With its exceptional customer ratings across various categories, Hakone Airu is a highly recommended choice for travelers seeking a memorable and enjoyable stay in Hakone, Japan.

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Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Food & Dining

13 mentions

Breakfast

4 mentions

View

1 mention

Languages spoken
  • English
  • Japanese
  • Nepali
  • Sinhala
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Public bath
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Couple's room
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Refrigerator
  • Shower
  • Towels

Food and dining

Breakfast options
  • Asian
Restaurants on site
Restaurant
  • Cuisine: Japanese

Location

499-1 Yumoto, Hakone, Hakone, Japan, 2500311
Excellent
Location

8.4

Airports
  • Haneda Airport (HND)
    71.1 km 1.3 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    96.8 km 1.9 hour drive
Public transportation
  • Hakone Yumoto Train Station
    500 m
  • Tounosawa Train Station
    900 m
Hospital or clinic
  • Hakone Clinic
    1.7 km
Convenience store
  • 7 Eleven
    710 m
Cash withdrawal
  • ATM
    540 m

What's nearby

Popular landmarks
  • The Hakone Open-Air Museum
    4.9 km
  • Odawara Castle
    5.3 km
  • Hakone Gōra Park
    5.5 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.4 km
  • Ōwakudani
    7.6 km
  • Hakone Ropeway
    7.6 km
  • Pola Museum of Art
    7.9 km
  • Hakone Venetian Glass Museum
    8.7 km
  • Sengokuhara
    9.6 km
Nearby landmarks
  • Shogenji Temple
    140 m
  • Hakone Yumoto Onsen
    200 m
  • Sounji Temple
    250 m
  • Hagino Tofu
    260 m
  • Chimoto
    270 m
  • Kei Hiraga Museum
    300 m
  • Takeichi
    310 m
  • Hakone Kanko Bussan Kan
    320 m
  • Odawara Yumoto Country Club
    390 m
  • Nanohana
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Check-in is not possible after 07:00 PM.
  • Pets are strictly not allowed at the property.
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 09:00 PM.
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Children using existing beds are charged JPY 2,160 at the property.
  • Smoking is only allowed in designated areas.
  • The property does not accept credit cards. All charges must be settled by cash.
  • Guests with food allergies are advised to notify the property 3 days before check-in. Additional fee might be charged according to the menu. In case of serious symptom, the property may reject the request for the safety.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until18:00
  • Check-out until10:00
  • Reception open until20:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 15
  • Room voltage100
  • Year property opened2017
Parking
  • Daily parking fee0 JPY

Reviews of Hakone Airu from real guests

8.9
Cleanliness9.5
Service9.5
Facilities9.2
Location8.4
Value for money8.4
High score for Hakone
Rating
9+ Exceptional (60)
8-9 Excellent (10)
7-8 Very Good (12)
6-7 Good (4)
<6 Below Expectation (6)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 92 verified guest comments
12345
10.0
Exceptional
Mitzy from United States
Couple
deluxe private room with open-air bath and mountain view-4f non smoking
Stayed 1 night in May 2024

Excellent! ”

Staff were very accommodating and friendly. Place is clean and it was indeed a very relaxing stay.

Reviewed May 23, 2024
9.2
Exceptional
Maher from United States
Couple
Deluxe Room with Open-Air Bath with Mountain View - 4F
Stayed 1 night in January 2024

Onsen Retreat”

Extremely accommodating hotel and spa located minutes away from the main train/bus station. Private onsen in room as well as amazing communal onsen open 24 hours. Would stay here again.

Reviewed February 01, 2024

Thank you very much for staying at our hotel. We are also happy to use it for the second time. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. We understand the issues surrounding food. The head chef will also change from next year. But that doesn't mean much progress. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to expe

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Hakone Airu
6.4
Good
Jennifer from United States
Couple
Standard Room_Dinner Included _, Non Smoking, Mountain View 2F, C/O 9am, Open-air bath, Private Meal
Stayed 2 nights in January 2024

Dark and worn.”

I found Airu dark and depressing. Rather disorienting, even. The wood work in the room needed refinishing. It was so chipped, water buckled and worn. The floor bed mattress was stained (yuk). Every added item costs more. Coffee in the morning, for example. Another towel. Even ICE! No shoes worn inside,.but no slippers offered. Feet were cold. No comfortable place to sit. Plastic plants and trellis broken. Best part: Food was interesting and beautifully presented. Staff was pleasant and professional.

Reviewed January 21, 2024
7.6
Very good
Al from Hong Kong SAR, China
Couple
Standard Mountain View Japanese-Style Room Lower Floor
Stayed 2 nights in July 2023

A mixed experience”

Private balcony onsen is exceptional. Room converts to lounge where friends you travel with can all hang out which is great. Overall decor is modern and stylish (not traditional), something I liked. Meals are a mixed bag and made the stay less enjoyable overall at an otherwise great looking place. We stayed 2 nights. Opting for the Japanese menu, both dinners start off with food that is delicious but the latter part of the meal feels gimmicky with more plates and bowls used than food served. We had friends who stayed an overlapping 4 nights and were given a slightly better menu on 2 occasions (beef shabu shabu and lobster). Unsure why the menus differed on the same nights, but it made us feel we had received a substandard meal.

Reviewed July 13, 2023

Thank you very much for staying at our hotel. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. We understand the issues surrounding food. The head chef will also change from this year. But that doesn't mean much progress. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans where

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Hakone Airu
9.2
Exceptional
Nadine from United States
Family with teens
Standard Mountain View Japanese-Style Room Lower Floor
Stayed 1 night in June 2023

Private onsen”

We loved our entire experience here. The staff was friendly and very welcoming and we would definitely go back again.

Reviewed June 22, 2023

Thank you for staying at our ryokan. We are also touched by your highest rating. We hope that you will make good memories at our inn. As you said, this service is very popular these days. Our inn has many foreign staff who can speak English and Japanese. They are trying to learn Japanese hospitality and services and offer them to foreign tourists. Your review will motivate them and boost their confidence. We strive to provide better and personalized service to each and every customer. And all of our employees will do their best to ensure that everyone can enjoy themselves, including the presentation of meals. Our hotel is located in the city of Hakone. It will be convenient as a base for sightseeing. Hakone has a variety of things to enjoy in each season. And there are many attractive tourist destinations. Please come to Hakone again. Thank you very much for giving us the best evaluation.

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Hakone Airu
12345
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