Hakone Ashinoko Hanaori
Newly built
Free Wi-Fi

Hakone Ashinoko Hanaori

160Tougenndai Motohakone, Hakone, Hakone, Japan, 250-0522
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Standard Twin Room Non-Smoking Hakone Ashinoko Hanaori
Standard Twin Room Non-Smoking
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    Interior view Hakone Ashinoko Hanaori
    Standard Twin Room Non-Smoking Hakone Ashinoko Hanaori
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    Exterior view Hakone Ashinoko Hanaori

    Hakone Ashinoko Hanaori Reviews

    9.0
    Exceptional
    /10
    (528 reviews)See what guests said
    10.0
    Exceptional

    "It taste also really good."

    HONG

    -

    September 1, 2018

    9.4
    Exceptional cleanliness
    Recommended by 93% of guests

    Things you’ll love about Hakone Ashinoko Hanaori

    Things you'll love

    • 470 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Sauna

    • Hot spring bath

    Excellent
    Location
    8.9
    See map
    Excellent location
    Popular
    Nearby
  • Hakone Owakudani2.16 km
  • Pola Museum of Art3.04 km
  • Sengokuhara Onsen3.32 km
  • The Museum of The Little Prince in Hakone3.56 km
  • Venetian Glass Museum3.7 km
  • Hakone Lalique Museum3.73 km
  • Hakone Kowakien Yunessun4.32 km
  • Hakone Shrine4.37 km
  • Lake Ashi4.39 km
  • The Hakone Open-Air Museum4.97 km
  • This property is in high demand!

    Last booked 6 hours ago

    Value for money8.4
    Distance to city center18.5 km
    Location rating8.9
    Nearest airportHaneda Airport (HND)
    Distance to airport77.8 km
    Property overview

    Well-positioned in Ashinoko, Hakone Ashinoko Hanaori is the ideal point of departure for your excursions in Hakone. With its location just 18.5 km from the city center and 115 km from the airport, this 4-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Hakone Ashinoko Hanaori offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.

    Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, air purifier, clothes rack, humidifier, linens. The hotel offers an excellent variety of recreational facilities, including hiking trails, sauna, hot spring bath, fishing. Hakone Ashinoko Hanaori is your one-stop destination for quality hotel accommodations in Hakone.

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    Rooms available at Hakone Ashinoko Hanaori

    Deluxe Japanese Western Style Room for 5 People - Non-Smoking
    Deluxe Japanese Western Style Room for 5 People - Non-Smoking
    ...
    • Room size: 47 m²/506 ft²
    • Nature view
    • 2 single beds or 3 futons
    Enter dates to see prices
    Disabled Access Room
    Disabled Access Room
    ...
    • Room size: 31 m²/334 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Japanese Western Style Non-Smoking
    Japanese Western Style Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Nature view
    • 2 single beds and 1 futon
    Enter dates to see prices
    Deluxe Japanese Western Style Room - Non-Smoking
    Deluxe Japanese Western Style Room - Non-Smoking
    ...
    • Room size: 47 m²/506 ft²
    • Nature view
    • 2 single beds and 1 futon
    Enter dates to see prices
    Japanese Western Style with Open-Air Bath
    Japanese Western Style with Open-Air Bath
    ...
    • Room size: 32 m²/344 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Twin - Non-Smoking with Private Bathroom
    Twin - Non-Smoking with Private Bathroom
    ...
    • Room size: 23 m²/248 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Japanese Western Style Room for 4 People - Non-Smoking
    Japanese Western Style Room for 4 People - Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Nature view
    • 2 single beds or 2 futons
    Enter dates to see prices
    Deluxe Japanese Western Style Room for 4 People - Non-Smoking
    Deluxe Japanese Western Style Room for 4 People - Non-Smoking
    ...
    • Room size: 47 m²/506 ft²
    • Nature view
    • 2 single beds or 2 futons
    Enter dates to see prices
    Standard Twin Room Non-Smoking
    Standard Twin Room Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Japanese/Western-style Room with Open-air Bath
    Japanese/Western-style Room with Open-air Bath
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about Hakone Ashinoko Hanaori

    • 9.2
      Exceptional

      "The place is beautiful overseeing the lake Ashi and the buffet dinner is fantastic!"

      Soh

      |

      January 5, 2019

    • 10.0
      Exceptional

      "My reserved room which included a mini private bathtub was really good that I expected!"

      HONG

      |

      September 1, 2018

    • 8.8
      Excellent

      "Overall a very nice and memorable stay."

      Barry

      |

      December 18, 2018

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    More about Hakone Ashinoko Hanaori

    More about Hakone Ashinoko Hanaori

    10.0
    Exceptional

    "New hotel, nice view and nice private onsen in our room."

    Wing Y.

    |

    December 27, 2018

    Read more reviews

    What they offer

    9.2
    Exceptional

    "One of the best hotels we have ever stayed."

    HENG

    |

    December 22, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hakone Ashinoko Hanaori from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (528)Booking.com Reviews (2888)
    9.0
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.0
    Location8.9
    Service9.1
    Value for money8.4
    All languages
    All guests (528)
    All room types

    Show reviews that mention 

    Showing 203 verified guest comments
    12345
    6.8
    Good
    Alexander from Singapore
    Family with teens
    Standard Twin Room Non-Smoking
    Stayed 2 nights in May 2019

    Took some getting used to”

    We arrived at 1pm and receptionist rather than welcoming us told us checkin is at 3pm and kind of shoed us off. When returned at 3pm there was a very long line to checkin. Standard room had view of the parking lot which for the price is sad. That all said, the dinner and breakfast were amazing and the vibe of the whole place with onsen and everyone in robes is very nice, but took some getting used to our room that’s all.

    Reviewed May 22, 2019

    Dear Sir/ Madam Thank you for your feedback regarding your stay. I’m truly sorry to read the issued you experienced. Be assure that is not the kind of service the we would like to offer you and I understand your dissatisfaction. Our reception will keep improve our service level, and we wil always treat every guest in same respectful. Once again thank you for your time and we hope to have pleasure to welcoming you back to Hakone Ashinoko Hanaori in the future. Reception Hakone Ashinoko Hanaori

    Responded May 27, 2019
    Hakone Ashinoko Hanaori
    10.0
    Exceptional
    Tze from United Kingdom
    Group
    Japanese Western Style Non-Smoking
    Stayed 1 night in April 2019

    New onsen. Good location and friendly staff”

    Their location is next to togendai bus station. Very convenient. Not sure why the review keep saying it’s difficult to travel there. I booked the shuttle bus to be picked up by hotel at odawara however I missed the station so I am unable to get there. I emailed them and they gave me a call and follow up. Very responsible staff. Dinner and breakfast are okay. It was very busy due to public holiday but I don’t feel crowded at onsen. We still enjoyed the time we spent there. Would like to stay there again.

    Reviewed May 13, 2019

    Thanks for leaving us such a wonderful review. We are glad that you loved our services. We're looking forward to welcome you again. Best regards! Hanaori Reception.

    Responded May 17, 2019
    Hakone Ashinoko Hanaori
    10.0
    Exceptional
    Chien-Liang from Taiwan
    Group
    Japanese Western Style Non-Smoking
    Stayed 1 night in May 2019

    Family Tour”

    Great stay in Hakone. New hotel (just celebrating their first anniversary) with good view and service. I will definitely come back and stay for more days.

    Reviewed May 21, 2019

    Dear Chien-Liang-san Thank you for your excellent review of your recent stay with us! I am delighted to read that you had a great experience in Hanaori and that our staff has taken such a great care of you! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Hakone Ashinoko Hanaori in the future. Reception Hakone Ashinoko Hanaori

    Responded May 27, 2019
    Hakone Ashinoko Hanaori
    8.8
    Excellent
    pak from Hong Kong
    Group
    Japanese Western Style Non-Smoking
    Stayed 1 night in November 2018

    good onsen, good restaurant, nice staff”

    the staff can speak English. very helpful, when we took photos on the foot onsen area, one of the staff rush out from lobby and help us to take few photos. very helpful. the food is extremely good, far much over my expectation. the two main courses are good and the services are very nice. anyway, it is lucky for me to choose this hotel in Hakone area. Thanks.

    Reviewed December 03, 2018

    Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards! Hanaori Reception.

    Responded December 04, 2018
    Hakone Ashinoko Hanaori
    10.0
    Exceptional
    CHUN from Hong Kong
    Family with young children
    Standard Twin Room Non-Smoking
    Stayed 1 night in July 2018

    Exceptional”

    Super nice view! Love the simple decor in this hotel. Kaiseki dinner buffet was something new to us. We enjoyed the stay very much!

    Reviewed May 02, 2019

    Thank you for feedback regarding your stay. We glad to know you had a good time with our hotel. We look forward to see you. Hanaori reception

    Responded May 03, 2019
    Hakone Ashinoko Hanaori
    10.0
    Exceptional
    Sin from Hong Kong
    Solo traveler
    Japanese/Western-style Room with Open-air Bath
    Stayed 1 night in February 2019

    I love this hotel”

    It would be good for customers if the hotel can provide more transporting information. Cause I have to ask those info by email, however, the information is not accurate. Other then that everything was good. I love staying in this hotel.

    Reviewed March 05, 2019

    Thank you for giving us a perfect rating and feedback about our hotel. We appreciate your suggestion. We're looking forward to your next visit. Best regards! Hanaori Reception.

    Responded March 07, 2019
    Hakone Ashinoko Hanaori
    8.4
    Excellent
    Kai from Singapore
    Couple
    Japanese Western Style with Open-Air Bath
    Stayed 1 night in October 2018

    1st visit to Hakone ”

    Hakone town is amazing!!! Need to spend more time there walking around and exploring the good food and lakes around. Time spend going up to hotel by train, cable car was a disaster. Took almost 2 hours to reach the hotel. Last cable car is at 5pm, be careful of your time keeping. Hotel room was amazing, unfortunately it was 2 blocks away from front desk. Our room was with open air bath, luckily, coz both me n my wife has tattoos which was not allowed in public hot spring bath pools. Breakfast and dinner buffet was included, so-so food but dinner amazed me off with Kyoho grapes on the dessert buffet line. Going to Gotemba outlet was easy. New hotel just celebrating 1st anniversary. More anniversaries to come.

    Reviewed October 13, 2018

    Thank you for your feedback in detail. We're happy to hear that you had a good time in Hanaori. We would like our guests to enjoy Hakone area as well as our hotel. We all look forward to your next visit! Best regards, Hanaori reception

    Responded October 17, 2018
    Hakone Ashinoko Hanaori
    9.6
    Exceptional
    Hoi from Hong Kong
    Family with teens
    Japanese Western Style Room for 4 People - Non-Smoking
    Stayed 1 night in August 2018

    Very nice experience”

    I stay for 1-night and staff are helpful, very nice view, facilities are clean, modern and quiet overall for relaxation. It takes only 2 mins walk from the rope cable station and bus station, you can take good pictures even by mobile phone. The dinner is a buffet style but offer variety of foods with either fish or meat for main course as well. The breakfast is very food with good view if you can sitting next to the window with lake view.

    Reviewed September 05, 2018

    Thank you for your feedback regarding your stay. We're glad to know you had a good time with us. We all look forward to seeing you again in the future. Best regards, Hanaori reception

    Responded September 11, 2018
    Hakone Ashinoko Hanaori
    8.0
    Excellent
    WAN from Hong Kong
    Solo traveler
    Standard Twin Room Non-Smoking
    Stayed 2 nights in August 2018

    impressive new hotel.”

    The hotel is new, so as all the facilities. The staff are friendly. The onsen, the massage and the facial treatment are excellent. The room is comfortable. The buffet breakfast and dinner are fantastic. The staff in the restaurant were very efficient and well-trained. Convenient location, it is just next to the Togendai station. easy to take the bus, ropeway and the boat trip. definitely recommended

    Reviewed August 17, 2018

    Thank you for reviewing our hotel regarding your stay. I'm glad to know you enjoyed your stay in terms of the view and the food in Tokishikari. We all look forward to seeing you again in Hakone! Best regards, Hanaori reception

    Responded August 18, 2018
    Hakone Ashinoko Hanaori
    9.2
    Exceptional
    Yu from Taiwan
    Family with teens
    Japanese Western Style Non-Smoking
    Stayed 2 nights in July 2018

    An amazing, relaxing stay.”

    The hotel is just next to Togendai Station. In terms of transportation, it is convenient. The surroundings and facilities of the hotel are clean and of high quality. The staff is friendly and able to communicate in English. The hot spring is awesome. The food is great. The view is fantastic. The shortcoming is that there are few facilities for little kids to have fun.

    Reviewed July 16, 2018

    Thank you for your review. We're glad to know you had a relaxing time with us and we appreciate your feedback in detail. We'll ensure to maintain this service and improve more for kids facilities. We all look forward to seeing you again in Hanaori! Best regads, Hanaori reecption

    Responded August 03, 2018
    Hakone Ashinoko Hanaori
    8.8
    Excellent
    Gerard from Hong Kong
    Family with teens
    Standard Twin Room Non-Smoking
    Stayed 1 night in July 2018

    Great onsen”

    Beautiful view surrounding the whole hotel including the outdoor onsen. The buffet has a huge variety of food but the food is average. Also the footbath facing the Ashinoko is perfect with a bar where you can order drinks and an amazing view.

    Reviewed July 15, 2018

    Thank you for your review. We're glad to know you liked our hotel in terms of the buffet, footbath and the bar. We'll ensure to maintain our serice. Thanks again for your feedback and we look forward to seeing you again in Hanaori in the future! Hanaori reception

    Responded August 03, 2018
    Hakone Ashinoko Hanaori
    8.0
    Excellent
    Hung from Denmark
    Family with young children
    Japanese Western Style Non-Smoking
    Stayed 2 nights in July 2018

    an okay place ”

    The hotel locates in a beautiful are where you have a fantastic view from the main hall and from the room with the lake view. We enjoyed the onsen and facilities there. Staffs were trying their best to be professional and nice. But there were some waitresses at the restaurant couldn't communicate in English and that made us quite confused sometimes. The price of alcohol was charged with high price, my husband ordered a medium glass of draft beer with 900yen. The food was same every day, even the meat and seafood which supposed to be more specifical were also same (not very fresh fish and not good quality pork). There were only water in the fridge in our room. I especially like the old guy at the door, who takes care of the umbrella. He was like a typical old Japanese man.

    Reviewed July 07, 2018

    Thank you for your feedback regarding your stay in detail. We're glad to know you enjoyed the view. We'll try our best on improving our English skill and keeping our service as well. Thanks again for staying with us. Best regards, Hanaori reception

    Responded August 07, 2018
    Hakone Ashinoko Hanaori
    9.2
    Exceptional
    Soh from Singapore
    Family with teens
    Japanese Western Style Room for 4 People - Non-Smoking
    Stayed 4 nights in December 2018

    It’s like heaven ”

    The place is beautiful overseeing the lake Ashi and the buffet dinner is fantastic! The staff are friendly and helpful and most of them can converse well in English and was able to help us resolve some traveling issues . The facilities were first class and the provided us a telescope in our room for free! The room is a bit small for families with older kids

    Reviewed January 05, 2019

    We appreciate your positive feedback about our hotel. We’re glad to hear you had a pleasant stay with us. We’ve the deluxe room for families as well. We're looking forward to your next visit. Best regards! Hanaori Reception.

    Responded January 08, 2019
    Hakone Ashinoko Hanaori
    9.2
    Exceptional
    HENG from Singapore
    Family with young children
    Japanese Western Style Non-Smoking
    Stayed 2 nights in December 2018

    Exceptional”

    One of the best hotels we have ever stayed. The staff was very friendly and helpful. Our room also had a great view of Lake Ashi. The buffet dinner and breakfast were sumptuous. A great place to rest and relax the mind and soul.

    Reviewed December 22, 2018

    Thank you for your review regarding your stay in Hanaori. We change the menu for buffet each season! We all look forwardt oseeing you again in the future. Best regards, Hanaori reception

    Responded December 23, 2018
    Hakone Ashinoko Hanaori
    8.8
    Excellent
    Barry from Hong Kong
    Group
    Japanese Western Style Non-Smoking
    Stayed 1 night in December 2018

    Pleasant stay, great lake view”

    Very new and beautifully decorated hotel. Overall a very nice and memorable stay. The cons: Onsen a bit small and the view from the outdoor onsen was so-so, no one helped with luggages to the room was unexpected, had to push the trolley from hotel front door to room by going up and down two sets of elevators ourselves (was expecting a hotel of this calibre to send the luggage to the room), breakfast was so-so, no face balm/body lotion in men’s onsen restroom was disappointing, no Japanese style landscaped garden with ponds unlike other large Ryokans, the guest survey the hotel ask us to complete only had questions asking what we liked about the hotel, no place to say anything negative or questions on how they can improve, TBH, not very useful for collecting genuine feedbacks. The Pros: dinner was great, many varieties, room spacious, corridors and lift lobby very clean and nicely decorated, staff helped departing guests to take photo of the lake and the hotel lobby was nice touch.

    Reviewed December 18, 2018

    Thank you for your feedback regarding your stay in Hanaori. It's really precious and we definitely need to recheck our service and the survey. We'll try our best on improving our operation. Thanks again for your precious review and we all look forward to seeing you again in the future. Best regards, Hanaori reception

    Responded December 19, 2018
    Hakone Ashinoko Hanaori
    10.0
    Exceptional
    Patricia from United States
    Family with teens
    Twin - Non-Smoking with Private Bathroom
    Stayed 2 nights in April 2019

    Exceptional”

    Great place and food. I really enjoyed it. They even have a shuttle bus back to Odawara station. Nice friendly staff too.

    Reviewed April 12, 2019

    We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We're looking forward to your next visit. Best regards! Hanaori Reception.

    Responded April 12, 2019
    Hakone Ashinoko Hanaori
    9.2
    Exceptional
    WONG from Hong Kong
    Group
    Twin Room
    Stayed 1 night in March 2019

    Good”

    Good, but not as good as expected.

    Reviewed March 10, 2019

    Thank you for your feedback regarding your stay. We'll try our best on improving the service as it meets our guests' expectation. Best regards, Hanaori reception

    Responded March 10, 2019
    Hakone Ashinoko Hanaori
    8.4
    Excellent
    Serena from Singapore
    Family with teens
    Japanese Western Style Room for 4 People - Non-Smoking
    Stayed 2 nights in June 2018

    Nice and modern onsen hotel with great view”

    We stayed in a Japanese/Western room with lake view. Everything was great but strange thing they build the toilet door at the bed area instead of the toilet so it was inconvenient to change yiur clothes if you are staying with someone. Only local tv channels available. Onsen facilities was great. Buffet breakfast and dinner was good but they serve exactly the same dishes for both days. Even the meat and seafood were similar which was pork and fish. I would expect them to rotate e.g seafood one night fish one night prawn/ squid etc. For guests staying more than one night, u get bored with the food by the 2nd day.

    Reviewed June 16, 2018

    Thank you for your review in detail. We'll try to improve our hotel service by getting these types of feedback, we all appreciate it. Thanks again for your feedback, and staying with us. Best regards, Hanaori rececption

    Responded August 07, 2018
    Hakone Ashinoko Hanaori
    10.0
    Exceptional
    Jinghong from Japan
    Couple
    Stayed 1 night in March 2018

    Outstanding”

    Beautiful hotel locates on top of Hakone right by lake Ashinoko. Gorgeous view from the outdoor onsen food bath (highly recommend a morning dip!) A great place to escape from the busy city life! Overall everything is new and clean! Feels amazing! Staff are very friendly and speak good English overall!

    Reviewed April 03, 2018

    Thank you for your review. We're glad to know you had a good time and enjoy the view of Lake Ashi! We all look forward to seeing you in the future. Best regards, Hanaori reception

    Responded August 13, 2018
    Hakone Ashinoko Hanaori
    8.4
    Excellent
    Tzyy from Malaysia
    Group
    Standard Twin Room Non-Smoking
    Stayed 1 night in January 2018

    Excellent”

    The place is modern, clean, comfortable and with nice staff. It is located directly in front of Togendai station (the pier where you can take Hakone sight seeing cruise). Nonetheless, it is quite a distance to the nearest convenient store/shop (except the one in the station). The breakfast and dinner buffet are nice as well. Hope to have more Japanese cuisine choices!

    Reviewed January 23, 2018

    Thank you for your feedback regarding your stay. As you mantioned, there's no shops around here for getting dairy products. Although it's not a convinient area, glad to know you had a good time. Thank you again for your feedback. Best, Hanaori reception

    Responded August 17, 2018
    Hakone Ashinoko Hanaori
    12345
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    Hakone Ashinoko Hanaori
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Hakone Owakudani
    • Koenkanri Jimushomae Bus Station is within 0.47 km