This property is in high demand!
Last booked 6 hours ago
"It taste also really good."
September 1, 2018
470 meters to public transportation
Free Wi-Fi in all rooms!
Hot spring bath
Last booked 6 hours ago
|Value for money||8.4|
|Distance to city center||18.5 km|
|Nearest airport||Haneda Airport (HND)|
|Distance to airport||77.8 km|
Well-positioned in Ashinoko, Hakone Ashinoko Hanaori is the ideal point of departure for your excursions in Hakone. With its location just 18.5 km from the city center and 115 km from the airport, this 4-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Hakone Ashinoko Hanaori offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, air purifier, clothes rack, humidifier, linens. The hotel offers an excellent variety of recreational facilities, including hiking trails, sauna, hot spring bath, fishing. Hakone Ashinoko Hanaori is your one-stop destination for quality hotel accommodations in Hakone.
"The place is beautiful overseeing the lake Ashi and the buffet dinner is fantastic!"
January 5, 2019
"My reserved room which included a mini private bathtub was really good that I expected!"
September 1, 2018
"Overall a very nice and memorable stay."
December 18, 2018
"New hotel, nice view and nice private onsen in our room."
December 27, 2018
"One of the best hotels we have ever stayed."
December 22, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hakone Ashinoko Hanaori
Show reviews that mention
Took some getting used to”
We arrived at 1pm and receptionist rather than welcoming us told us checkin is at 3pm and kind of shoed us off. When returned at 3pm there was a very long line to checkin. Standard room had view of the parking lot which for the price is sad. That all said, the dinner and breakfast were amazing and the vibe of the whole place with onsen and everyone in robes is very nice, but took some getting used to our room that’s all.
Dear Sir/ Madam Thank you for your feedback regarding your stay. I’m truly sorry to read the issued you experienced. Be assure that is not the kind of service the we would like to offer you and I understand your dissatisfaction. Our reception will keep improve our service level, and we wil always treat every guest in same respectful. Once again thank you for your time and we hope to have pleasure to welcoming you back to Hakone Ashinoko Hanaori in the future. Reception Hakone Ashinoko Hanaori
New onsen. Good location and friendly staff”
Their location is next to togendai bus station. Very convenient. Not sure why the review keep saying it’s difficult to travel there. I booked the shuttle bus to be picked up by hotel at odawara however I missed the station so I am unable to get there. I emailed them and they gave me a call and follow up. Very responsible staff. Dinner and breakfast are okay. It was very busy due to public holiday but I don’t feel crowded at onsen. We still enjoyed the time we spent there. Would like to stay there again.
Thanks for leaving us such a wonderful review. We are glad that you loved our services. We're looking forward to welcome you again. Best regards! Hanaori Reception.
Great stay in Hakone. New hotel (just celebrating their first anniversary) with good view and service. I will definitely come back and stay for more days.
Dear Chien-Liang-san Thank you for your excellent review of your recent stay with us! I am delighted to read that you had a great experience in Hanaori and that our staff has taken such a great care of you! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Hakone Ashinoko Hanaori in the future. Reception Hakone Ashinoko Hanaori
good onsen, good restaurant, nice staff”
the staff can speak English. very helpful, when we took photos on the foot onsen area, one of the staff rush out from lobby and help us to take few photos. very helpful. the food is extremely good, far much over my expectation. the two main courses are good and the services are very nice. anyway, it is lucky for me to choose this hotel in Hakone area. Thanks.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards! Hanaori Reception.
Super nice view! Love the simple decor in this hotel. Kaiseki dinner buffet was something new to us. We enjoyed the stay very much!
Thank you for feedback regarding your stay. We glad to know you had a good time with our hotel. We look forward to see you. Hanaori reception
I love this hotel”
It would be good for customers if the hotel can provide more transporting information. Cause I have to ask those info by email, however, the information is not accurate. Other then that everything was good. I love staying in this hotel.
Thank you for giving us a perfect rating and feedback about our hotel. We appreciate your suggestion. We're looking forward to your next visit. Best regards! Hanaori Reception.
1st visit to Hakone ”
Hakone town is amazing!!! Need to spend more time there walking around and exploring the good food and lakes around. Time spend going up to hotel by train, cable car was a disaster. Took almost 2 hours to reach the hotel. Last cable car is at 5pm, be careful of your time keeping. Hotel room was amazing, unfortunately it was 2 blocks away from front desk. Our room was with open air bath, luckily, coz both me n my wife has tattoos which was not allowed in public hot spring bath pools. Breakfast and dinner buffet was included, so-so food but dinner amazed me off with Kyoho grapes on the dessert buffet line. Going to Gotemba outlet was easy. New hotel just celebrating 1st anniversary. More anniversaries to come.
Thank you for your feedback in detail. We're happy to hear that you had a good time in Hanaori. We would like our guests to enjoy Hakone area as well as our hotel. We all look forward to your next visit! Best regards, Hanaori reception
Very nice experience”
I stay for 1-night and staff are helpful, very nice view, facilities are clean, modern and quiet overall for relaxation. It takes only 2 mins walk from the rope cable station and bus station, you can take good pictures even by mobile phone. The dinner is a buffet style but offer variety of foods with either fish or meat for main course as well. The breakfast is very food with good view if you can sitting next to the window with lake view.
Thank you for your feedback regarding your stay. We're glad to know you had a good time with us. We all look forward to seeing you again in the future. Best regards, Hanaori reception
impressive new hotel.”
The hotel is new, so as all the facilities. The staff are friendly. The onsen, the massage and the facial treatment are excellent. The room is comfortable. The buffet breakfast and dinner are fantastic. The staff in the restaurant were very efficient and well-trained. Convenient location, it is just next to the Togendai station. easy to take the bus, ropeway and the boat trip. definitely recommended
Thank you for reviewing our hotel regarding your stay. I'm glad to know you enjoyed your stay in terms of the view and the food in Tokishikari. We all look forward to seeing you again in Hakone! Best regards, Hanaori reception
An amazing, relaxing stay.”
The hotel is just next to Togendai Station. In terms of transportation, it is convenient. The surroundings and facilities of the hotel are clean and of high quality. The staff is friendly and able to communicate in English. The hot spring is awesome. The food is great. The view is fantastic. The shortcoming is that there are few facilities for little kids to have fun.
Thank you for your review. We're glad to know you had a relaxing time with us and we appreciate your feedback in detail. We'll ensure to maintain this service and improve more for kids facilities. We all look forward to seeing you again in Hanaori! Best regads, Hanaori reecption
Beautiful view surrounding the whole hotel including the outdoor onsen. The buffet has a huge variety of food but the food is average. Also the footbath facing the Ashinoko is perfect with a bar where you can order drinks and an amazing view.
Thank you for your review. We're glad to know you liked our hotel in terms of the buffet, footbath and the bar. We'll ensure to maintain our serice. Thanks again for your feedback and we look forward to seeing you again in Hanaori in the future! Hanaori reception
an okay place ”
The hotel locates in a beautiful are where you have a fantastic view from the main hall and from the room with the lake view. We enjoyed the onsen and facilities there. Staffs were trying their best to be professional and nice. But there were some waitresses at the restaurant couldn't communicate in English and that made us quite confused sometimes. The price of alcohol was charged with high price, my husband ordered a medium glass of draft beer with 900yen. The food was same every day, even the meat and seafood which supposed to be more specifical were also same (not very fresh fish and not good quality pork). There were only water in the fridge in our room. I especially like the old guy at the door, who takes care of the umbrella. He was like a typical old Japanese man.
Thank you for your feedback regarding your stay in detail. We're glad to know you enjoyed the view. We'll try our best on improving our English skill and keeping our service as well. Thanks again for staying with us. Best regards, Hanaori reception
It’s like heaven ”
The place is beautiful overseeing the lake Ashi and the buffet dinner is fantastic! The staff are friendly and helpful and most of them can converse well in English and was able to help us resolve some traveling issues . The facilities were first class and the provided us a telescope in our room for free! The room is a bit small for families with older kids
We appreciate your positive feedback about our hotel. We’re glad to hear you had a pleasant stay with us. We’ve the deluxe room for families as well. We're looking forward to your next visit. Best regards! Hanaori Reception.
One of the best hotels we have ever stayed. The staff was very friendly and helpful. Our room also had a great view of Lake Ashi. The buffet dinner and breakfast were sumptuous. A great place to rest and relax the mind and soul.
Thank you for your review regarding your stay in Hanaori. We change the menu for buffet each season! We all look forwardt oseeing you again in the future. Best regards, Hanaori reception
Pleasant stay, great lake view”
Very new and beautifully decorated hotel. Overall a very nice and memorable stay. The cons: Onsen a bit small and the view from the outdoor onsen was so-so, no one helped with luggages to the room was unexpected, had to push the trolley from hotel front door to room by going up and down two sets of elevators ourselves (was expecting a hotel of this calibre to send the luggage to the room), breakfast was so-so, no face balm/body lotion in men’s onsen restroom was disappointing, no Japanese style landscaped garden with ponds unlike other large Ryokans, the guest survey the hotel ask us to complete only had questions asking what we liked about the hotel, no place to say anything negative or questions on how they can improve, TBH, not very useful for collecting genuine feedbacks. The Pros: dinner was great, many varieties, room spacious, corridors and lift lobby very clean and nicely decorated, staff helped departing guests to take photo of the lake and the hotel lobby was nice touch.
Thank you for your feedback regarding your stay in Hanaori. It's really precious and we definitely need to recheck our service and the survey. We'll try our best on improving our operation. Thanks again for your precious review and we all look forward to seeing you again in the future. Best regards, Hanaori reception
Great place and food. I really enjoyed it. They even have a shuttle bus back to Odawara station. Nice friendly staff too.
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We're looking forward to your next visit. Best regards! Hanaori Reception.
Good, but not as good as expected.
Thank you for your feedback regarding your stay. We'll try our best on improving the service as it meets our guests' expectation. Best regards, Hanaori reception
Nice and modern onsen hotel with great view”
We stayed in a Japanese/Western room with lake view. Everything was great but strange thing they build the toilet door at the bed area instead of the toilet so it was inconvenient to change yiur clothes if you are staying with someone. Only local tv channels available. Onsen facilities was great. Buffet breakfast and dinner was good but they serve exactly the same dishes for both days. Even the meat and seafood were similar which was pork and fish. I would expect them to rotate e.g seafood one night fish one night prawn/ squid etc. For guests staying more than one night, u get bored with the food by the 2nd day.
Thank you for your review in detail. We'll try to improve our hotel service by getting these types of feedback, we all appreciate it. Thanks again for your feedback, and staying with us. Best regards, Hanaori rececption
Beautiful hotel locates on top of Hakone right by lake Ashinoko. Gorgeous view from the outdoor onsen food bath (highly recommend a morning dip!) A great place to escape from the busy city life! Overall everything is new and clean! Feels amazing! Staff are very friendly and speak good English overall!
Thank you for your review. We're glad to know you had a good time and enjoy the view of Lake Ashi! We all look forward to seeing you in the future. Best regards, Hanaori reception
The place is modern, clean, comfortable and with nice staff. It is located directly in front of Togendai station (the pier where you can take Hakone sight seeing cruise). Nonetheless, it is quite a distance to the nearest convenient store/shop (except the one in the station). The breakfast and dinner buffet are nice as well. Hope to have more Japanese cuisine choices!
Thank you for your feedback regarding your stay. As you mantioned, there's no shops around here for getting dairy products. Although it's not a convinient area, glad to know you had a good time. Thank you again for your feedback. Best, Hanaori reception