Travelling to Japan? Read all updated requirements before you book.
Facilities, Hakone Ashinoko Hanaori in Hakone
Casual Twin Room - Non-Smoking - Room plan, Hakone Ashinoko Hanaori in Hakone
Balcony/terrace, Hakone Ashinoko Hanaori in Hakone
Lobby, Hakone Ashinoko Hanaori in Hakone
Lobby, Hakone Ashinoko Hanaori in Hakone
Interior view, Hakone Ashinoko Hanaori in Hakone
Interior view, Hakone Ashinoko Hanaori in Hakone

Removed from saved list

8.9

Excellent

4,683 reviews

4,683 reviews

See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Ōwakudani
2.1 km
Hakone Ropeway
2.2 km
Sengokuhara
2.5 km
Pola Museum of Art
3.0 km
Hakone Venetian Glass Museum
3.7 km
Closest landmarks
Togendai Station
270 m
Togendai Station General Information Center
410 m
Hakone Visitor Center
430 m
Koenkanri Jimushomae Bus Station
470 m
Campingplatz
660 m

Hakone Ashinoko Hanaori

160Tougenndai Motohakone, Hakone, Hakone, Japan, 250-0522 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Sparkling clean

310 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent breakfast

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Sauna

Spa

Luggage storage

Car power charging station

This property is in high demand!

7 travelers have booked today.

Value for money8.5
Distance to city center18.5 km
Location rating8.9
Nearest airportHaneda Airport (HND)
Distance to airport79.0 km

Rooms available at Hakone Ashinoko Hanaori

Deluxe Lake Side Japanese Western Style Room with Open-Air Bath
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Disabled Access Room
...
  • Room size: 31 m²/334 ft²
  • Lake (partial view) view
  • 2 single beds
Enter dates to see prices
Casual Twin Room with Open-air Bath
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Standard Lake Side Room with Open-Air Bath
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Standard Room Nonsmoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 1 futon and 1 sofa bed and ...
Enter dates to see prices
Room
...
  • Room size: 32 m²/344 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Casual Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Japanese/Western-style Room with Open-air Bath
...
  • Room size: 47 m²/506 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 32 m²/344 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What dining options are available at Hakone Ashinoko Hanaori?

Start your day with Hakone Ashinoko Hanaori's available cuisine and food options such as Buffet in restaurant to explore what's offered at this property!

Does Hakone Ashinoko Hanaori offer shuttle service for getting around?

For your convenience when traveling around the city, Hakone Ashinoko Hanaori offers None right at your doorstep making it simple for you to get to places effortlessly.

What do travelers like most about Hakone Ashinoko Hanaori?

Past guests that stayed at Hakone Ashinoko Hanaori have given this property a rating of 9.448 for its outstanding cleanliness as the main highlight for their stay.

What is the average rating that past Solo travelers' have given to Hakone Ashinoko Hanaori?

Verified solo travelers that have stayed at this property have given Hakone Ashinoko Hanaori an average rating of 9.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Hakone Ashinoko Hanaori?

Past business travelers that have stayed at this property have given Hakone Ashinoko Hanaori an average rating of 8.5. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Hakone Ashinoko Hanaori?

Past group travelers that have stayed at this property have given Hakone Ashinoko Hanaori an average rating of 9.0. You can look up more in depth customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Hakone Ashinoko Hanaori?

The closest train, metro, or bus station is Palace Hotel Hakonemae Bus Station, 1022.65 m away from Hakone Ashinoko Hanaori.

What restaurants are in close proximty of Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori’s neighborhood is Hakone which consists of favorite restaurants such as Takeyabu.

What is the closest airport to Hakone Ashinoko Hanaori?

The nearest airport to Hakone Ashinoko Hanaori is Miyakejima Airport, 139.0 km away.

Is breakfast offered at Hakone Ashinoko Hanaori?

Start your mornings right, with the buffet breakfast options provided at Hakone Ashinoko Hanaori.

What people love about Hakone Ashinoko Hanaori

  • 9.6

    Exceptional
    Cleanliness

    "The onsen was clean and peaceful."

    Herman

    |

    September 1, 2023

  • 10

    Exceptional
    Cleanliness

    "All the facilities were clean and very nice."

    EVELYN

    |

    August 4, 2023

  • 7.6

    Very good
    Location

    "Great hotel in a convenient location opposite to the pirate ship and cable car station."

    Lawrence

    |

    July 20, 2023

Property ranking|Compared to 528 Hakone properties
See all rankings
Cleanliness score
9.5/10
Cheapest price score
Couples review score
9.1/10
Value for money score
8.5/10
Better than
97
%
of Hakone properties
Better than
95
%
of Hakone properties
Better than
91
%
of Hakone properties
Better than
90
%
of Hakone properties
Overall rating:

8.9

Excellent
4,683 reviews
Cleanliness
9.5
Facilities
9.0
Location
8.9
Read all reviews >
What travelers say they love:
The location is super close to the boat and gondola station.
Sophia from United States
Family with young children
More about Hakone Ashinoko Hanaori

More about Hakone Ashinoko Hanaori

Experience the Best of Comfort and Convenience at Hakone Ashinoko Hanaori

Hakone Ashinoko Hanaori is a 4.0 star hotel located in the beautiful city of Hakone, Japan, that offers a range of top-notch facilities to make your stay an unforgettable one. Guests can indulge in some retail therapy at the on-site shops, relish delectable meals at the restaurant, unwind with a rejuvenating massage or sauna session, or pamper themselves with a spa treatment. Stay connected with the world with Wi-Fi in public areas and Free Wi-Fi in all rooms. The hotel also offers luggage storage, daily housekeeping, and a breakfast buffet to ensure a hassle-free stay. For guests arriving by car, the hotel provides car park, car park onsite, self-parking, and car park free of charge. A designated smoking area is also available on the premises. Additionally, the shuttle service makes it easy for guests to explore the city's attractions. Come and experience the best of comfort and convenience at Hakone Ashinoko Hanaori.

Comfortable and Spacious Rooms at Hakone Ashinoko Hanaori

Hakone Ashinoko Hanaori offers a variety of room types to cater to the different needs of its guests. From the Casual Twin Room with 2 Single Beds to the Deluxe Lake Side Japanese Western Style Room with Open-Air Bath, guests can choose from a range of 23 to 47 square meters of comfortable and spacious accommodation. The hotel also has a Disabled Access Room for guests with special needs. For those who want to enjoy the stunning lake views, the Standard Lake Side Room with Open-Air Bath is the perfect choice. Meanwhile, the Standard Room Nonsmoking offers a flexible sleeping arrangement with a choice of 1 Japanese Futon, 1 Sofa Bed, or 2 Single Beds. Whatever the preference, guests can expect a relaxing and enjoyable stay at Hakone Ashinoko Hanaori.

Surrounding Landmarks and Attractions

Hakone Ashinoko Hanaori is surrounded by a plethora of landmarks and attractions that will keep guests entertained throughout their stay. The Hakone Open-Air Museum is just a short drive away and offers a unique outdoor art experience. The Hakone Ropeway provides breathtaking views of the surrounding mountains and valleys, while Ōwakudani offers an opportunity to witness volcanic activity up close. The Hakone Shrine / Kuzuryu Shrine Singu is a must-visit for those interested in Japanese culture and history. The Hakone Venetian Glass Museum and Pola Museum of Art are perfect for art enthusiasts, while Hakone Gōra Park and Sengokuhara offer scenic walks and picturesque views. The Hakone Sekisho and Hakone Sekisho Museum provide a glimpse into Japan's feudal past, and the Lalique Museum Hakone showcases exquisite glasswork. With so much to see and do in the area, guests at Hakone Ashinoko Hanaori will never be bored.

Friendly Staff, Excellent Service, and Beautiful Views

Hakone Ashinoko Hanaori is a highly recommended hotel with friendly staff who speak good English and are respectful and helpful. Guests love the relaxing ambiance and clean, well-organized rooms with beautiful views of Ashi Lake. The excellent service includes delicious and diverse meals, with guests raving about the buffet dinner. Overall, this hotel is a great choice for anyone looking for a relaxing and enjoyable stay in Hakone, Japan.

Experience Unmatched Comfort and Service at Hakone Ashinoko Hanaori

Hakone Ashinoko Hanaori in Hakone, Japan is a hotel that truly stands out for its exceptional customer ratings. With an overall score of 9.0, guests have consistently praised the hotel for its top-notch facilities, impeccable cleanliness, and outstanding staff performance. The hotel has also received high marks for its location, making it an ideal base for exploring the surrounding area. Additionally, guests have found the hotel to offer great value, with an impressive rating of 8.5 in this category. Whether you are traveling for business or leisure, Hakone Ashinoko Hanaori promises an unforgettable stay that exceeds your expectations.

Show less

Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Food & Dining

13 mentions

Breakfast

10 mentions

View

7 mentions

Housekeeping

7 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Massage
  • Private bath
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Room sanitization opt-out available
Dining, drinking, and snacking
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Shower
  • Towels

Food and dining

Restaurants on site
季しかり(ときしかり)
  • Cuisine: Japanese
  • Menu: A-la-carte

Location

160Tougenndai Motohakone, Hakone, Hakone, Japan, 250-0522
Excellent
Location

8.9

Airports
  • Haneda Airport (HND)
    79.0 km 1.7 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    89.3 km 1.6 hour drive
Public transportation
  • Togendai Station
    270 m
  • Koenkanri Jimushomae Bus Station
    470 m
Hospital or clinic
  • Hakone Rehabilitation Hospital
    3.7 km
Convenience store
  • Lawson
    2.5 km

What's nearby

Popular landmarks
  • Ōwakudani
    2.1 km
  • Hakone Ropeway
    2.2 km
  • Sengokuhara
    2.5 km
  • Pola Museum of Art
    3.0 km
  • Hakone Venetian Glass Museum
    3.7 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    4.4 km
  • Hakone Gōra Park
    4.5 km
  • The Hakone Open-Air Museum
    4.9 km
  • Odawara Castle
    14.3 km
Nearby landmarks
  • Togendai Station
    270 m
  • Togendai Station General Information Center
    410 m
  • Hakone Visitor Center
    430 m
  • Koenkanri Jimushomae Bus Station
    470 m
  • Campingplatz
    660 m
  • Minami Onsenso Bus Station
    760 m
  • Fukara Canal and Sluice Gate (Heritage Irrigation Facility)
    1.0 km
  • Palace Hotel Hakonemae Bus Station
    1.0 km
  • Hakone Kohan Golf Course
    1.2 km
  • Ubako Onsen Iriguchi Bus Station
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 07:00 PM.
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
  • The property does not serve Halal meals.
  • The property does not offer vegetarian meals.
  • Shuttle bus from the Odawara station to the property is available at 11:15 AM, 2:15 PM, and 4:45 PM. Guests are required to contact the property directly to reserve the transfer.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out until10:00
Getting around
  • Distance from city center18.5 km
  • Travel time to airport (minutes)120
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 154
  • Room voltage100
  • Year property opened2017
Parking
  • Daily parking fee0 JPY

Property announcements

Guests with food allergies or preferences are advised to notify the property in advance via the Special Request box.

Reviews of Hakone Ashinoko Hanaori from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.5
Facilities9.0
Location8.9
Service9.2
Value for money8.5
High score for Hakone
Rating
9+ Exceptional (594)
8-9 Excellent (153)
7-8 Very Good (118)
6-7 Good (36)
<6 Below Expectation (38)
Time of the year
Mar - May (253)
Jun - Aug (215)
Sep - Nov (191)
Dec - Feb (280)

Show reviews that mention 

Showing 939 verified guest comments
12345
10.0
Exceptional
Jason from United States
Solo traveler
Casual Twin Room - Non-Smoking
Stayed 3 nights in December 2022

Wonderful Visit”

A great hotel on the lake. The room was clean and comfortable with everything I needed, and you would expect from a high-end hotel. If you are here to onsen this is a fabulous place. Onsen opened early and stays open late. The staff is great; friendly and accommodating. A bus station is right across the street. There you can board the cable cars, pirate ship, and buses to get you around Lake Ashinoko and into the volcano villages. I had a breakfast buffet included which was fine to start the morning. The dinner buffet was included as well but, wasn't the best. I went out to eat for dinner after trying it the first night.

Reviewed December 28, 2022

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Thank you for your excellent review of your recent stay. I am delighted to read that you had great experience in Hanaori and our staff had taken such great care of you! Once again, thank you for your time and we hope to welcome you again on your another vacation. yours sincerely, Hakone Ashinoko Hanaori reception

Responded January 14, 2023
Hakone Ashinoko Hanaori
10.0
Exceptional
Fei from United States
Solo traveler
Standard Room Nonsmoking
Stayed 1 night in October 2022

I had a wonderful stay here. ”

I had a great time here. Everything about this hotel is like a resort type of feel. They basically took care of everything for you, transportation to and from the subway, all kinds of amenities around the hotel if u would need, the onsen was also spacious as well. U don't really need to pack anything, they have everything for you there. The staff were all so nice and accommodating. They tried their best to help you in anyway even if they didn't speak alot of English(some spoke more than others, shutout to jascha for his help and recommendations) The only thing I wish that this hotel did better would be for solo travelers, they didnt really have a better deal for solo travelers, all rooms were made for a couple or more ppl, so as a solo getaway I kind of felt the room was set up for everything of 2 which is fine but it's a little pricey for just 1 person in a room that can fit 3 or more. I just wish they could have smaller rooms for solo travelers and more things that could accommodate solo travelers, also talking about the dinning, where they can have more areas just for solo travelers since everyone came in pairs and they always stare at me by myself. Definitely a place for couples and families not really meant for solo travelers but as my first time in hakone, this is really a lovely place!

Reviewed October 28, 2022

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Thank your for your indept review. We're thrilled to learn that you had an enjoyable time with us. Our staff will continue to inprove our service quality (including improving our proficiency in English) in order to deliver an even better experience. We hope we can welcome you again in the future. Sincerely, Hotel Hakone Ashinoko Hanaori Front Desk Staff

Responded October 29, 2022
Hakone Ashinoko Hanaori
10.0
Exceptional
Mee from Malaysia
Family with young children
Deluxe Lake Side Japanese Western Style Room with Open-Air Bath
Stayed 1 night in December 2022

Great location, great food and great staff!”

The hotel is simply amazing. With super attentive staff and amazing view facing Lake Ashi. The room we booked is spacious with an amazing outdoor private onsen facing Lake Ashi. A relaxing soak during winter is just superb to soothe our body after all the travelling. The public onsen is incredible. Food was amazing as we book for dinner as well. So worth the money that we pay. Wide variety and delicious dinner and breakfast. The location is so convenient .. just next to Togendai station which makes it so convenient for our travel plans. Would love to stay here in this hotel again.

Reviewed December 13, 2022

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この度は箱根・芦ノ湖 はなをりをご利用いただきまして、誠にありがとうございます。ご満足いただけた旨のお言葉を賜れました事とても光栄に感じております。頂きましたお言葉を励みとさせていただき、より良いサービスを提供できる様努めてまいります。またのご来館をスタッフ一同、心よりお待ち申し上げております。

Responded December 15, 2022
Hakone Ashinoko Hanaori
9.6
Exceptional
Jun from Malaysia
Family with teens
Deluxe Lake Side Japanese Western Style Room with Open-Air Bath
Stayed 1 night in January 2023

Large, new property with fantastic views ”

Great location within walking distance to Togendai pirate ship port and bus stop. Our large Lakeview room with external bathtub was fantastic. 2 beds with 2 futons setup, sliding doors separating living and bedroom. Powerful air purifier, great large tv, nice balcony, big shower and vanity. Communications with the hotel was perfect, whether booking shuttle or dinner times. They replied communications thru agoda site so quick, it sometimes felt like a chat! Service in the hotel was also superb, for such a large property. Everyone was nice and friendly. The included dinner and breakfast buffet was also of good quality and variety. Service was swift, food delicious! The onsen was also nice, the 2 locations swapped in the morning.

Reviewed February 05, 2023

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この度は、箱根・芦ノ湖 はなをりにご宿泊いただきまして誠にありがとうございます。 当館でのご滞在にご満足いただけたご様子が伺え大変嬉しく存じます。 景色やお食事をお楽しみいただけたようで何よりでございます。 よりよいご滞在を提供できるよう、スタッフ一同今後も精進してまいります。 お客様のまたのお越しを心よりお待ち申し上げております。 ご投稿ありがとうございました。

Responded February 09, 2023
Hakone Ashinoko Hanaori
10.0
Exceptional
Jane from United Kingdom
Family with teens
Standard Room (Lake View)
Stayed 1 night in October 2022

Perfect ”

This is an amazing hotel. From the pick up from Odawara station by bus (book in advance) to the delicious buffet food it’s a perfect hotel. Great location on the lake near the boats and cable car. Beautiful rooms (worth getting a lake view room) with pretty yukata to wear for the stay. Great onsen. On a clear day there are views of Fuji. Sadly we had some cloud but that gives me a reason to return to this special hotel.

Reviewed November 02, 2022

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Thank your for sending your review. We are glad to know that you had a great time with us. It is not possible to see Mt. Fuji from our hotel. If you come to Japan again, I hope you will come to Hakone for sightseeing. Thank you for staying with us. HAKONE ASHINOKO HANAORI

Responded November 03, 2022
Hakone Ashinoko Hanaori
10.0
Exceptional
Supatra from Canada
Family with young children
Standard Lake Side Room with Open-Air Bath
Stayed 1 night in November 2022

Exceptional”

Great location close to ropeway and lake cruise. We had partial view of lake from our first floor room with private bath. The rented private bath and public ones are all very lovely. Buffet meals are services are good. Super clean, modern, and enjoyable place to stay.

Reviewed November 10, 2022

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Thank you for your review of your recent stay. I am delighted to read that you had a great experience and enjoyed everything's in Hanaori. Thank you for your time and we hope to have pleasure to welcome you again on your another vacation. Yours Sincerely, Hakone Ashinoko Hanaori reception

Responded November 12, 2022
Hakone Ashinoko Hanaori
10.0
Exceptional
Elisa from Canada
Family with teens
Deluxe Lake Side Japanese Western Style Room with Open-Air Bath
Stayed 1 night in December 2022

Great modern hotel”

This hotel is very new and all facility is great. Staff is friendly and the food at the buffet restaurant is delicious with many choices. Perfect for couple and family. Highly recommend for the ones travelling in Hakone and lake Ashi.

Reviewed January 14, 2023

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Thank you very much for having stayed at Hanaori. I am delighted that you were impressed with our staff service and food. We change the decorations for each season, so please visit us in different seasons! We are very much looking forward to your next visit. Sincerely, Hakone Ashinoko Hanaori reception

Responded January 15, 2023
Hakone Ashinoko Hanaori
10.0
Exceptional
Aakash from United States
Couple
Casual Twin Room with Open-air Bath
Stayed 2 nights in January 2023

2nd time and will keep coming up!”

The staff, location, food, and service is the absolute best at Hanaori. I first came with my partner 4 years ago and we were very fortunate to be able to return! Will keep coming back here and staying next time we are in Hakone.

Reviewed January 07, 2023

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この度は箱根・芦ノ湖 はなをりにご宿泊いただき誠にありがとうございます。お客様によりご満足ただける施設を目指しスタッフ一同、精進させていただく所存でございます。ご投稿ありがとうございました。是非またのお越しを心よりお待ちしております。

Responded January 09, 2023
Hakone Ashinoko Hanaori
10.0
Exceptional
Charmaine from Singapore
Couple
Standard Room Nonsmoking
Stayed 1 night in January 2023

Fabulous stay at Hakone”

Location is great as it’s just a 5min walk from Togendai Station. Staff are polite and friendly, especially the hotel manager. Nice buffet spread of Western & Japanese. Beautiful scenery facing Lake Ashi.

Reviewed January 26, 2023

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この度は箱根・芦ノ湖 はなをりにご来館いただきましてありがとうございます。 とてもご満足いただけたご様子がうかがえ、私共も大変嬉しく存じます。さらにいただきましたスタッフへのお褒めの言葉に恥じぬよう今後もサービス向上に努めてまいります。 またのご来館を心よりお待ち申し上げております。ご投稿ありがとうございました。

Responded January 27, 2023
Hakone Ashinoko Hanaori
10.0
Exceptional
Siew from Australia
Family with teens
Standard Room (Lake View)
Stayed 1 night in November 2022

Exceptional”

Overall our family of 4 had a great experience Hakone Ashinoko Hanaori . Their staff was incredibly helpful, and the amenities were great. We booked a family room facing Lake Ashinoko., view was incredible. Dinner and breakfast were great too. We thoroughly enjoyed our stay

Reviewed November 13, 2022

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Thank you for your review of your recent stay. I am delighted to read that you had a great experience and enjoyed everything's in Hanaori. Thank you for your time and we hope to have pleasure to welcome you again on your another vacation. Yours Sincerely, Hakone Ashinoko Hanaori reception

Responded November 15, 2022
Hakone Ashinoko Hanaori
9.6
Exceptional
Chan from Malaysia
Couple
Standard Room Nonsmoking
Stayed 2 nights in December 2022

Beautiful views ”

Beautiful lake view room, spacious & comfortable. Good onsen facilities. Courteous & helpful staff. 5 mins walk to the Ropeway station and Lake Ashi cruise centre. Good spread of buffet food but hotel should consider change of menu on alternate date to cater to guests who stay more than a night there. Overall, a nice hotel with beautiful views. Recommended.

Reviewed December 21, 2022

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この度は、箱根・芦ノ湖はなをりにご宿泊をいただきまして誠にありがとうございます。 お褒めのお言葉を頂き、大変嬉しく存じます。 これからも皆様のご滞在が、より良いものとなりますよう、サービス向上に努めて参ります。 芦ノ湖は季節によって表情を変えてゆくので、また違う季節にもお越しいただければ幸いです。 またのお越しをスタッフ一同お待ちしております。

Responded December 22, 2022
Hakone Ashinoko Hanaori
10.0
Exceptional
Samuel from United States
Solo traveler
Casual Twin Room with Open-air Bath
Stayed 1 night in October 2022

Wonderful stay!”

I loved this place very much. All of the staff was exceptionally nice, and the buffet was perfect! Beautiful campus, beautiful location. If you can, treat your self for a least a night or two here.

Reviewed December 07, 2022

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Thank you for your review of your recent stay. I am delighted to read that you had a great experience and enjoyed everything's in Hanaori. Thank you for your time and we hope to have pleasure to welcome you again on your another vacation. Yours Sincerely, Hakone Ashinoko Hanaori reception

Responded December 09, 2022
Hakone Ashinoko Hanaori
10.0
Exceptional
Tsz from Canada
Couple
Deluxe Lake Side Japanese Western Style Room with Open-Air Bath
Stayed 1 night in January 2023

impressive”

Nice dinner buffet with plenty of delicious choices, everything is nice and staff are helpful

Reviewed February 01, 2023

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Thank your for sending your review. We are glad to know that you had a great time with us. We hope we can welcome you again in the future. Sincerely,

Responded February 02, 2023
Hakone Ashinoko Hanaori
10.0
Exceptional
Ku from Hong Kong SAR, China
Family with teens
Standard Lake Side Room with Open-Air Bath
Stayed 1 night in December 2022

Family/couple best pick”

Good for family/friends/couple. Big premises, very new and clean. Close to the ferry terminal.

Reviewed December 13, 2022

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この度は、箱根・芦ノ湖はなをりにご宿泊いただきまして誠にありがとうございます。 ご満足いただけたご様子が伺え、嬉しい限りでございます。 今後もご期待にお応えすることが出来ますよう、サービス向上に努めて参ります。 またのご来館を心よりお待ち申し上げております。

Responded December 15, 2022
Hakone Ashinoko Hanaori
10.0
Exceptional
Arthur from Hong Kong SAR, China
Couple
Deluxe Lake Side Japanese Western Style Room with Open-Air Bath
Stayed 1 night in November 2022

Exceptional”

Very nice and modern hotel. Exceptionally clean and located just near Lake Ashi. Great for family as they serve buffet.

Reviewed November 22, 2022

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この度は箱根・芦ノ湖はなをりにお越しいただきまして誠にありがとうございます。景観にお食事とご満足いただけた様子が伺え、光栄に存じます。 再びいらした際は今回のご宿泊以上のサービスを提供できますよう努めてまいります。 またのお越しを心よりお待ち申し上げております。

Responded November 24, 2022
Hakone Ashinoko Hanaori
10.0
Exceptional
Wong from Hong Kong SAR, China
Couple
Casual Twin Room - Non-Smoking
Stayed 1 night in January 2023

Super nice hotel”

The hotel is so new and clear! The Onsen is so nice!the dinner buffet is so yummy!

Reviewed January 30, 2023

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Thank you for staying at Hakone Ashinoko Hanaori. We are glad that you enjoyed the dinner and hot spring. We will continue to do our best to keep everyone happy. Thank you for your contribution We hope that your future trip will be a good one.

Responded January 31, 2023
Hakone Ashinoko Hanaori
9.6
Exceptional
Kin-Kee from United States
Family with young children
Deluxe Japanese/Western-style Room with Open-air Bath (Lake View)
Stayed 3 nights in December 2022

Exceptional”

You cannot find a hotel with a better location. With just a 3-minute walk to the Togendai station, it was a breeze to get to the sightseeing pirate ship and the ropeway to the volcanic steam vents at Owakudani. We also like how kid friendly the hotel is. The staff at the on-site restaurant was very friendly with our 11-,month-old son

Reviewed December 17, 2022

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この度は、箱根・芦ノ湖はなをりにご宿泊いただきまして誠にありがとうございます。 ごゆっくりお寛ぎいただけた様子が伺え、なによりでございます。 これからも、お客様のニーズに沿ったサービスを提供できますよう努めて参ります。 ご投稿ありがとうございました。 またのお越しを心よりお待ち申し上げております。

Responded December 18, 2022
Hakone Ashinoko Hanaori
9.6
Exceptional
KIAT from Singapore
Family with young children
Standard Room Nonsmoking
Stayed 2 nights in December 2022

Wonderful getaway”

Journey is abit far from the train station but wonderful facilities and dinner. Rooms are clean and we had a sofa in the room! It’s so rare for Japan! Will come back again!

Reviewed December 14, 2022

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Thank you for sending us your review. We're delighted to read your possitive feedback. We hope we can welcome you again on another occation. Sincerely, Hotel Hakone Ashinoko Hanaori

Responded December 17, 2022
Hakone Ashinoko Hanaori
10.0
Exceptional
Daniel from Japan
Family with young children
Standard Room Nonsmoking
Stayed 1 night in December 2021

Could not believe it!”

I have to say I wasn’t expecting much. Actually not knowing what to expect would be the right phrase. But my family and I were absolutely blown away. The outdoor spa was out of this world and truly something everyone should experience. Food was great the staff were super nice and the view from the room was breathtaking!

Reviewed December 23, 2021

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Thank you for reviewing your recent stay at Hakone Ashinoko Hanaori. We're thrilled to learn you had an enjoyable experience at our hotel. The beauty of Lake Ashi, that you can enjoy in our open bath will change depending on seasons. We hope we can welcome you again on your next trip to Hakone.

Responded December 24, 2021
Hakone Ashinoko Hanaori
10.0
Exceptional
Sum from Hong Kong SAR, China
Family with young children
Deluxe Lake Side Japanese Western Style Room with Open-Air Bath
Stayed 1 night in January 2023

Good for family”

Family friendly room with separation doors. High quality buffet meals.

Reviewed January 29, 2023

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Thank you for staying at Hakone Ashinoko Hanaori. We are very encouraged by your compliments on our food. We will continue to do our best to keep everyone happy. Thank you for your contribution. looking forward to seeing you coming again.

Responded January 30, 2023
Hakone Ashinoko Hanaori
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