Hakone Hisui Hotel

Hakone Hisui Hotel

837 Sengokuhara, Hakone, Hakone, Japan, 250-0631
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Standard Triple Hakone Hisui Hotel
Standard Triple
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    Lobby Hakone Hisui Hotel
    Lobby Hakone Hisui Hotel
    Entrance Hakone Hisui Hotel
    Deluxe Japanese Western Style Hakone Hisui Hotel
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     Hakone Hisui Hotel

    Hakone Hisui Hotel Reviews

    9.0
    Exceptional
    /10
    (45 reviews)See what guests said
    9.6
    Exceptional

    "the staff will really go above and beyond to make sure you a..."

    Julie

    -

    October 31, 2018

    9.6
    Exceptional cleanliness
    Recommended by 94% of guests

    Things you’ll love about Hakone Hisui Hotel

    Things you'll love

    • 270 meters to public transportation

    • Sauna

    • Hot spring bath

    • Air conditioning

    Excellent
    Location
    8.2
    See map
    Excellent location
    Popular
    Nearby
  • Hakone Lalique Museum160 m
  • The Museum of The Little Prince in Hakone350 m
  • Sengokuhara Onsen720 m
  • Venetian Glass Museum780 m
  • Pola Museum of Art1.67 km
  • Hakone Owakudani2.77 km
  • Hakone Kowakien Yunessun4.54 km
  • The Hakone Open-Air Museum4.62 km
  • Hakone Shrine7.11 km
  • Lake Ashi7.4 km
  • Value for money8.7
    Location rating8.2
    Nearest airportHaneda Airport (HND)
    Distance to airport75.4 km

    Rooms available at Hakone Hisui Hotel

    Deluxe Triple
    Deluxe Triple
    ...
    • Room size: 56 m²/603 ft²
    • Mountain view
    • 2 double beds and 1 sofa be...
    Enter dates to see prices
    Deluxe Japanese Western Style
    Deluxe Japanese Western Style
    ...
    • Room size: 66 m²/710 ft²
    • Mountain view
    • 2 double beds and 3 futons
    Enter dates to see prices
    Standard Triple
    Standard Triple
    ...
    • Room size: 50 m²/538 ft²
    • Mountain view
    • 2 single beds and 1 sofa be...
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 56 m²/603 ft²
    • Mountain view
    • 2 double beds
    Enter dates to see prices
    Deluxe Japanese Western Style Room for 4 People
    Deluxe Japanese Western Style Room for 4 People
    ...
    • Room size: 66 m²/710 ft²
    • Mountain view
    • 2 double beds and 3 futons
    Enter dates to see prices
    Deluxe Japanese Western Style Room for 5 People
    Deluxe Japanese Western Style Room for 5 People
    ...
    • Room size: 66 m²/710 ft²
    • Mountain view
    • 2 double beds and 3 futons
    Enter dates to see prices
    Japanese Room
    Japanese Room
    ...
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      Standard Single Room
      Standard Single Room
      ...
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        Deluxe Quadruple Room
        Deluxe Quadruple Room
        ...
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          Single Dormitory
          Single Dormitory
          ...
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            Have a question for Hakone Hisui Hotel?

            What people love about Hakone Hisui Hotel

            • 9.2
              Exceptional

              "So good for vacation,the room was excellent and totally clean everywhere,i would love to bring my parents visit again"

              Isabel Y.

              |

              December 5, 2017

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            More about Hakone Hisui Hotel

            More about Hakone Hisui Hotel

            9.6
            Exceptional

            "Thanks again for such wonderful service."

            Julie

            |

            October 31, 2018

            An overview

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            What they offer

            9.2
            Exceptional

            "The bathing facilities are excellent"

            Ching M.

            |

            February 18, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Hakone Hisui Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (45)Booking.com Reviews (64)
            9.0
            /
            10
            Exceptional
            Cleanliness9.6
            Facilities9.2
            Location8.2
            Service9.4
            Value for money8.7
            All languages
            All guests (45)
            All room types
            Showing 19 verified guest comments
            10.0
            Exceptional
            Su from Singapore
            Group
            Standard Triple
            Stayed 2 nights in May 2019

            Excellent cleanliness, great osen”

            It was a lovely stay here at hakone, air's crisp and view was great. Hotel is superb, really comfy and welcomed. Osen was good as well. definitely recommend this place

            Reviewed May 21, 2019
            8.8
            Excellent
            irawati from Indonesia
            Family with young children
            Deluxe Japanese Western Style Room for 5 People
            Stayed 1 night in January 2019

            Excellent”

            a bit confused and annoyed at first since we reserved a room for 4 adults and 1 child with breakfast. but when we check in, the receptionist told us that breakfast is only for 3 adults and we have to pay for the other adult and child. when asked how this could be so, she then changed it to become 4 adults but not for the child. we ended up paying extra for the child. but the hotel was nice, clean. the Onsen was great. so overall it was ok

            Reviewed January 14, 2019
            9.6
            Exceptional
            Julie from United Kingdom
            Couple
            Deluxe Triple
            Stayed 1 night in October 2018

            Wonderful, attentive staff.”

            Having previously visited Hakone ten years ago, we really wanted to return after a busy few days exploring Tokyo. Hakone Hisui is a beautiful, and relaxing retreat; a place where you can really kick back and restore the equilibrium amongst the peaceful surroundings. Please note, the hotel mainly caters to Japanese clientele, so English is not widely spoken. However, the staff will really go above and beyond to make sure you are looked after. At dinner for example, their only English speaking chef, Yu, was introduced to us, letting us know that we could refer to him if we had any questions about the food. The Teppanyaki dinner, which was cooked for us by the executive chef, was exquisite and we’d highly recommend it. Thanks again for such wonderful service.

            Reviewed October 31, 2018
            9.2
            Exceptional
            Ching from Hong Kong
            Family with teens
            Deluxe Twin
            Stayed 2 nights in February 2018

            Tranquil environment with nice staff ”

            The bathing facilities are excellent

            Reviewed February 18, 2018
            9.6
            Exceptional
            CHAOBANG from China
            Solo traveler
            Standard Triple
            Stayed 2 nights in January 2018

            Exceptional”

            The only thing I am not satisfied with is breakfast;The drink,fruit juice, even could not be refilled. In other words,food is too limited. Beyond that,the experience here is incredibly awesome,especially the fancy hot spring.

            Reviewed February 03, 2018
            9.2
            Exceptional
            Isabel from Hong Kong
            Couple
            Deluxe Twin
            Stayed 1 night in April 2017

            wonderful memories”

            So good for vacation,the room was excellent and totally clean everywhere,i would love to bring my parents visit again

            Reviewed December 05, 2017
            7.2
            Very good
            Viv from United Kingdom
            Solo traveler
            Deluxe Triple
            Stayed 1 night in April 2017

            Clearly a favourite with Japanese”

            Staff could hardly speak English so it was challenging and time consuming to sort out the tiniest request. Location is good for Little Prince fans and Lalique collectors who has a car to commute about, and for those happy to pay ¥8100 for set dinner and breakfast is not included for room at £315 per night.

            Reviewed April 15, 2017
            9.6
            Exceptional
            Hiroko
            Family with teens
            Deluxe Triple
            Stayed 1 night in April 2019

            とても快適でした”

            お部屋に温泉風呂が付いていて、ボタン1つで温泉が出てくるので、お部屋のお風呂でものんびり楽しめました。もちろん大浴場も良かったです。 アメニティも充実しています。 お部屋は広さも十分でした。 スタッフの皆さんは、とても親切で丁寧でした。 夕食は外のステーキハウスで済ませたので、わかりませんが、朝食はホテルで頂きました。 和食か洋食が選べ、どちらも美味しかったです。 レストランのスタッフの皆さんが、とても感じが良く、素敵な時間を過ごせました。 また機会があれば、是非、利用したいと思います。

            Reviewed May 01, 2019
            8.0
            Excellent
            Tsai from Taiwan
            Group
            Deluxe Japanese Western Style Room for 4 People
            Stayed 1 night in January 2019

            整體感覺很開心”

            房間舒適,溫泉泡起來很好,很適合放鬆渡假。

            Reviewed February 06, 2019
            10.0
            Exceptional
            Kawai from Hong Kong
            Couple
            Standard Triple
            Stayed 1 night in March 2017

            好”

            服務好 環境舒適

            Reviewed March 11, 2017
            8.8
            Excellent
            kyoung from South Korea
            Solo traveler
            Deluxe Triple
            Stayed 1 night in November 2017

            Excellent”

            찾아가는데 조금 헤매이다 찾아감 너무 멋진곳이여서 다음에 또 가고싶을정도

            Reviewed January 29, 2018
            6.0
            tae from South Korea
            Family with young children
            Standard Triple
            Stayed 1 night in June 2017

            의사 소통의 문제와 접근성의 문제”

            호텔은 깨끗하고 직원들은 친절한 편이나 위치상 접근성이 용이하지 않았고 무엇보다 대부분 직원들과 영어로 의사 소통하는데 문제가 많았는데 일본 사람들만을 위한 호텔처럼 보였습니다. (호텔내 몇몇 안내 책자와 룸 서비스 메뉴등은 일본어로만 되어 있음) 또한, 저녁 식사 부킹을 하지 않았다고 호텔에서 저녁도 먹지 못하고 근처 세븐 일레븐에서 가서 사 먹었습니다. 호텔 근처에 걸어서 이동할만한 음식점등도 없었습니다. 외국인한테는 추천하고 싶지는 않은 호텔이였습니다.

            Reviewed June 25, 2017
            8.0
            Excellent
            hong from China
            Couple
            Standard Triple
            Stayed 2 nights in February 2019

            性价比一般”

            性价比一般

            Reviewed February 10, 2019
            5.6
            HUI from China
            Family with young children
            Deluxe Twin
            Stayed 2 nights in February 2018

            Above average”

            酒店门口走5分钟有公车站。但如果拖着行李,肯定是打车去车站了。酒店卫生程度一般,check in 之后发现马桶上有明显的污渍未清理。加湿器里的水都亮红灯了也没人换。另外,我3岁多的小朋友在房间里泡完温泉回国2个星期之后就生传染性皮肤病了。

            Reviewed August 18, 2018
            10.0
            Exceptional
            si from China
            Family with young children
            Standard Triple
            Stayed 2 nights in April 2018

            非常好”

            坐登山巴士到酒店的时候把包忘在巴士上了,所有的证件和钱都在里面,到酒店寻求帮助,酒店马上跟车站联系并且派人帮我取回,态度非常友善,非常感谢。整个酒店很安静漂亮,基本都是日本人,房间很大,酒店的环境很好,庭院景观的温泉也很舒服,服务人员都非常友善,非常安静美好的酒店,推荐至少住两天。

            Reviewed May 04, 2018
            10.0
            Exceptional
            Qiurong from China
            Family with teens
            Standard Triple
            Stayed 1 night in June 2017

            超赞的服务!神享受”

            办理入住时,前台工作人员详细的向我们解释了酒店设施、房间、温泉等等,还有周边的餐厅推荐。房间超大,温泉超级舒服,乳白色的温泉水源!退房后意识到落了手链在温泉更衣室,致电酒店后他们超级好心的把手链邮寄到家了!!好感动

            Reviewed June 10, 2017
            9.6
            Exceptional
            Chunhua from Taiwan
            Group
            Standard Triple
            Stayed 1 night in April 2018

            房間空間與人員服務都非常好,大推!”

            物超所值,舒適度非常高。早餐可口,又細緻!溫泉也很讚!房間的空間很大,很休閒的度假高級旅館!

            Reviewed April 10, 2018
            10.0
            Exceptional
            Potzu from Taiwan
            Family with teens
            Standard Triple
            Stayed 1 night in January 2018

            非常棒的住宿經驗”

            本來看評價沒有很多,有一點怕怕,也沒有最近分享的評價,入住後發現真的想都是多餘的,比想像中還要滿意,給五顆星評價,前台的服務人員還有帶入房的服務人員都相當好,非常耐心,雖然語言不通,還是非常有耐性講解,有機會還是會入住

            Reviewed January 17, 2018
            9.6
            Exceptional
            CHENHAO from Taiwan
            Family with teens
            Deluxe Japanese Western Style
            Stayed 1 night in December 2016

            貴的值得”

            雖然價錢稍高,但是很高級,服務生都有超高的服務水準,可以住一次體驗看看尊榮的感覺.

            Reviewed December 14, 2016
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            Hakone Hisui Hotel
            |Exceptional 9.0
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            • Excellent location
            • Hakone Lalique Museum
            • Sengokuhara Bunka Center Mae Bus Station is within 0.24 km