Experience Ultimate Comfort and Convenience at Hakone Hisui Hotel
Discover a luxurious escape in the heart of Hakone, Japan at Hakone Hisui Hotel. This 5.0 star hotel boasts a range of top-notch facilities, including a coffee shop, bar, and restaurant serving delectable cuisine. Guests can enjoy the convenience of room service, safety deposit boxes, and luggage storage, as well as the ultimate relaxation with massage, sauna, and spa services. Stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms, or take advantage of the shuttle service and car park onsite, which is free of charge. The hotel also features a designated smoking area, shared kitchen, shared lounge/TV area, karaoke, and daily housekeeping to ensure a comfortable and memorable stay.
Discover the Beauty of Hakone's Landmarks and Attractions
Hakone Hisui Hotel is surrounded by some of the most captivating landmarks and attractions in Japan. The Hakone Open-Air Museum is a must-visit destination for art lovers, while the Hakone Ropeway offers breathtaking views of the surrounding mountains and valleys. For a unique experience, head to Ōwakudani to witness the area's volcanic activity up close. The Hakone Shrine / Kuzuryu Shrine Singu is a sacred site that is steeped in history and culture. The Hakone Venetian Glass Museum, Pola Museum of Art, and Lalique Museum Hakone are all within easy reach of the hotel, offering visitors a chance to explore some of Japan's finest art collections. Other attractions in the area include Hakone Gōra Park, Sengokuhara, Hakone Sekisho, and Hakone Sekisho Museum. With so much to see and do, Hakone Hisui Hotel is the perfect base for exploring all that this beautiful area has to offer.
Relaxing Retreat with Superb Service and Exquisite Dining
Hakone Hisui Hotel is a beautiful and relaxing retreat that offers superb service and exquisite dining. Guests highly recommend the Teppanyaki dinner, which is cooked by the executive chef. The hotel is nice, clean, and really comfortable. The bathing facilities are excellent, and the air is crisp with a great view. It's a place where you can really kick back and restore your equilibrium in peaceful surroundings. Overall, guests definitely recommend this hotel for its wonderful service and comfortable accommodations.
Experience Exceptional Comfort and Service at Hakone Hisui Hotel
Hakone Hisui Hotel in Hakone, Japan has garnered an impressive overall rating of 9.0 on Agoda, thanks to its exceptional facilities, spotless cleanliness, and outstanding staff performance. Guests have rated the hotel highly for its value, with an impressive score of 8.7 out of 10. The hotel's facilities, including the hot spring baths, sauna, and massage services, have also received a high score of 9.1. Additionally, the hotel's cleanliness has been praised with a remarkable score of 9.5 out of 10. While the hotel's location has received a slightly lower score of 8.3, guests have raved about the hotel's exceptional service and staff performance, earning a high score of 9.2. Overall, Hakone Hisui Hotel provides an unparalleled experience of comfort and relaxation, making it the perfect choice for travelers seeking an unforgettable stay in Hakone.
Expensive but worth it”
Hotel location is a bit futher away from the main train stations. Location is quiet and has a stop nearby for the Hakone Pass so it was very convenient to explore Hakone. Hotel has nice views and really good restaurants. Rooms are very big and the onsen experience is great! Staff also friendly although English wasn't their strong point. There is also a hotel shuttle to take you back and forth to the main train stations. Great experience overall. Would recommend.
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GOOD ENVIRONMENT AND DELICIOUS DINNER AND BREAKFAST”
SUITABEL FOR DRIVING YOUR OWN CAR, A FEW OF RESTAURANT NEARBY THE HOTEL SO I WILL SUGGEST BOOKING WITH THE MEALS PROVIDED ARE BETTER CHOICE
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Wonderful, attentive staff.”
Having previously visited Hakone ten years ago, we really wanted to return after a busy few days exploring Tokyo. Hakone Hisui is a beautiful, and relaxing retreat; a place where you can really kick back and restore the equilibrium amongst the peaceful surroundings. Please note, the hotel mainly caters to Japanese clientele, so English is not widely spoken. However, the staff will really go above and beyond to make sure you are looked after. At dinner for example, their only English speaking chef, Yu, was introduced to us, letting us know that we could refer to him if we had any questions about the food. The Teppanyaki dinner, which was cooked for us by the executive chef, was exquisite and we’d highly recommend it. Thanks again for such wonderful service.
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Excellent cleanliness, great osen”
It was a lovely stay here at hakone, air's crisp and view was great. Hotel is superb, really comfy and welcomed. Osen was good as well. definitely recommend this place
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Excellent”
a bit confused and annoyed at first since we reserved a room for 4 adults and 1 child with breakfast. but when we check in, the receptionist told us that breakfast is only for 3 adults and we have to pay for the other adult and child. when asked how this could be so, she then changed it to become 4 adults but not for the child. we ended up paying extra for the child. but the hotel was nice, clean. the Onsen was great. so overall it was ok
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wonderful memories”
So good for vacation,the room was excellent and totally clean everywhere,i would love to bring my parents visit again
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Exceptional”
The only thing I am not satisfied with is breakfast；The drink，fruit juice， even could not be refilled. In other words，food is too limited. Beyond that，the experience here is incredibly awesome，especially the fancy hot spring.
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Clearly a favourite with Japanese”
Staff could hardly speak English so it was challenging and time consuming to sort out the tiniest request. Location is good for Little Prince fans and Lalique collectors who has a car to commute about, and for those happy to pay ¥8100 for set dinner and breakfast is not included for room at £315 per night.
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Tranquil environment with nice staff ”
The bathing facilities are excellent
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お風呂と夕食”
硫黄の香りのする露天風呂が熱湯とぬる湯があり、交代浴ができます。内湯には単純泉とサウナがあります。一泊朝食付きでも、夕飯は向かいの東急ハーベスト箱根甲子園ホテルのビュッフェが向かいにあります。ルームサービスは各時間二組限定ですぐ埋まり、その辺は不便なので、バトラーではなくお弁当運ぶだけで良いので当日５時くらいまで申し込めるようにして欲しい。
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素晴らしい”
清潔かつ、スタッフの方の対応も素晴らしく、快適な宿泊となりました。また是非宿泊したいお宿です。
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Exceptional”
施設は綺麗で部屋も広くゆっくり滞在できました。年配の祖母を連れての宿泊、大浴場から離れたお部屋だったので次回は近い部屋で予約したいと思います。
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ゆっくりできました”
プールサイドの見える部屋でした。 リゾートホテルのような雰囲気で、リラックスできました。部屋に設置されていたデイベットは特に居心地がよく、一日ゴロゴロしてられます。 朝食付きプランにしましたが、とてもおいしかったです。子供用もお上品な味すぎて、子供には合わなかったですが。。（そこは改善して欲しい） 徒歩圏内にコンビニ、観光施設、飲食店もあり、車がなくても不自由なく過ごせます。 とても素敵なホテルでした、機会があれば次回も泊りたいです。
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はじめてのステイ”
初めて利用させて頂きました。お風呂が綺麗でとても快適でした。風呂上りのマッサージチェアは格別です。また利用させていただきます。
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とても快適でした”
お部屋に温泉風呂が付いていて、ボタン１つで温泉が出てくるので、お部屋のお風呂でものんびり楽しめました。もちろん大浴場も良かったです。 アメニティも充実しています。 お部屋は広さも十分でした。 スタッフの皆さんは、とても親切で丁寧でした。 夕食は外のステーキハウスで済ませたので、わかりませんが、朝食はホテルで頂きました。 和食か洋食が選べ、どちらも美味しかったです。 レストランのスタッフの皆さんが、とても感じが良く、素敵な時間を過ごせました。 また機会があれば、是非、利用したいと思います。
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完美而难忘的箱根体验”
在箱根翡翠酒店住了两晚，体验很好，这一定是我们两难忘的一次旅行。酒店安静而奢华，服务热情，房间的面积，配置，观景，早餐等方面都很好。酒店的室内和露天温泉体验更是绝佳。
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整體感覺很開心”
房間舒適，溫泉泡起來很好，很適合放鬆渡假。
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好”
服務好 環境舒適
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Excellent”
찾아가는데 조금 헤매이다 찾아감 너무 멋진곳이여서 다음에 또 가고싶을정도
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의사 소통의 문제와 접근성의 문제”
호텔은 깨끗하고 직원들은 친절한 편이나 위치상 접근성이 용이하지 않았고 무엇보다 대부분 직원들과 영어로 의사 소통하는데 문제가 많았는데 일본 사람들만을 위한 호텔처럼 보였습니다. (호텔내 몇몇 안내 책자와 룸 서비스 메뉴등은 일본어로만 되어 있음) 또한, 저녁 식사 부킹을 하지 않았다고 호텔에서 저녁도 먹지 못하고 근처 세븐 일레븐에서 가서 사 먹었습니다. 호텔 근처에 걸어서 이동할만한 음식점등도 없었습니다. 외국인한테는 추천하고 싶지는 않은 호텔이였습니다.
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