"the staff will really go above and beyond to make sure you a..."
October 31, 2018
270 meters to public transportation
Hot spring bath
|Value for money||8.7|
|Nearest airport||Haneda Airport (HND)|
|Distance to airport||75.4 km|
"So good for vacation,the room was excellent and totally clean everywhere,i would love to bring my parents visit again"
December 5, 2017
"Thanks again for such wonderful service."
October 31, 2018
Built in 2008, Hakone Hisui Hotel is a distinct addition to Hakone and a smart choice for travelers. With its location just from the city center and from the airport, this 5-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Hakone Hisui Hotel is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers 24-hour front desk, Wi-Fi in public areas, car park, room service, restaurant.
The hotel features 8 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. The hotel's sauna, hot spring bath, golf course (within 3 km), spa, massage are ideal places to relax and unwind after a busy day. Hakone Hisui Hotel is your one-stop destination for quality hotel accommodations in Hakone.
"The bathing facilities are excellent"
February 18, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Excellent cleanliness, great osen”
It was a lovely stay here at hakone, air's crisp and view was great. Hotel is superb, really comfy and welcomed. Osen was good as well. definitely recommend this place
a bit confused and annoyed at first since we reserved a room for 4 adults and 1 child with breakfast. but when we check in, the receptionist told us that breakfast is only for 3 adults and we have to pay for the other adult and child. when asked how this could be so, she then changed it to become 4 adults but not for the child. we ended up paying extra for the child. but the hotel was nice, clean. the Onsen was great. so overall it was ok
Wonderful, attentive staff.”
Having previously visited Hakone ten years ago, we really wanted to return after a busy few days exploring Tokyo. Hakone Hisui is a beautiful, and relaxing retreat; a place where you can really kick back and restore the equilibrium amongst the peaceful surroundings. Please note, the hotel mainly caters to Japanese clientele, so English is not widely spoken. However, the staff will really go above and beyond to make sure you are looked after. At dinner for example, their only English speaking chef, Yu, was introduced to us, letting us know that we could refer to him if we had any questions about the food. The Teppanyaki dinner, which was cooked for us by the executive chef, was exquisite and we’d highly recommend it. Thanks again for such wonderful service.
Tranquil environment with nice staff ”
The bathing facilities are excellent
The only thing I am not satisfied with is breakfast；The drink，fruit juice， even could not be refilled. In other words，food is too limited. Beyond that，the experience here is incredibly awesome，especially the fancy hot spring.
So good for vacation,the room was excellent and totally clean everywhere,i would love to bring my parents visit again
Clearly a favourite with Japanese”
Staff could hardly speak English so it was challenging and time consuming to sort out the tiniest request. Location is good for Little Prince fans and Lalique collectors who has a car to commute about, and for those happy to pay ¥8100 for set dinner and breakfast is not included for room at £315 per night.
お部屋に温泉風呂が付いていて、ボタン１つで温泉が出てくるので、お部屋のお風呂でものんびり楽しめました。もちろん大浴場も良かったです。 アメニティも充実しています。 お部屋は広さも十分でした。 スタッフの皆さんは、とても親切で丁寧でした。 夕食は外のステーキハウスで済ませたので、わかりませんが、朝食はホテルで頂きました。 和食か洋食が選べ、どちらも美味しかったです。 レストランのスタッフの皆さんが、とても感じが良く、素敵な時間を過ごせました。 また機会があれば、是非、利用したいと思います。
찾아가는데 조금 헤매이다 찾아감 너무 멋진곳이여서 다음에 또 가고싶을정도
의사 소통의 문제와 접근성의 문제”
호텔은 깨끗하고 직원들은 친절한 편이나 위치상 접근성이 용이하지 않았고 무엇보다 대부분 직원들과 영어로 의사 소통하는데 문제가 많았는데 일본 사람들만을 위한 호텔처럼 보였습니다. (호텔내 몇몇 안내 책자와 룸 서비스 메뉴등은 일본어로만 되어 있음) 또한, 저녁 식사 부킹을 하지 않았다고 호텔에서 저녁도 먹지 못하고 근처 세븐 일레븐에서 가서 사 먹었습니다. 호텔 근처에 걸어서 이동할만한 음식점등도 없었습니다. 외국인한테는 추천하고 싶지는 않은 호텔이였습니다.
酒店门口走5分钟有公车站。但如果拖着行李，肯定是打车去车站了。酒店卫生程度一般，check in 之后发现马桶上有明显的污渍未清理。加湿器里的水都亮红灯了也没人换。另外，我3岁多的小朋友在房间里泡完温泉回国2个星期之后就生传染性皮肤病了。
Hakone Hisui Hotel