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About this property


Built in 1923 and sensitively restored to retain its period charm, this elegant resort on the shore of Lake Ashi offers beautiful views and high-class service. Equipped with modern facilities, the stylishly understated Japanese and Western rooms have large windows overlooking the lake – some rooms also have views of Mount Fuji. Il Miraggio, the lakeside restaurant, offers European cuisine and the Yamazakura restaurant serves Teppanyaki dishes. At sunset, guests can unwind at the hotel’s hot spring open-air bath, Taikan-no-yu. The Hakone Hotel in Kanagawa is a 35-minute drive from the Odawara station. Book your room now at Hakone Hotel via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Shuttle service

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Vending machine

Services and conveniences

  • Gift/souvenir shop
  • Safety deposit boxes
  • Shop(s)
  • Smoking area


  • Elevator
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
  • Japanese
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Please note that there is a micro bus available to the hotel at the West Exit of Odawara Station. To make a reservation, please leave a note in the Special Request box upon booking.

Bus schedules are roughly as followed:
- Departure time from Odawara station (west exit) to Hakone Hotel 11:30/14:00/16:00
- Departure time from Hakone Hotel to Odawara station (west exit) 10:30/13:00/15:00

Ashinoko no Yu (hot spring bath) is available from 02:00 PM to 12:00 AM for female guests and from 06:00 AM to 10:30 AM for male guests.

Taikan no Yu (hot spring bath) is available from 02:00 PM to 12:00 AM for male guests and from 06:00 AM to 10:30 AM for female guests.

All guestrooms at this property allow smoking. Rooms will be deodorized for non-smoking guests.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 2310 JPY
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 49
Room Voltage: 100
Year Hotel Built: 1923
Year Hotel Last Renovated: 1992
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Verified traveler reviews

Filter by traveler type

based on 203 reviews
  • Cleanliness 8.6
  • Facilities 7.7
  • Location 8.5
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 7.5
  • Food and dining 6.9
Sort by

nani from South Korea
Families with young children
Moderate Twin
Stayed 1 night in January 2016
Reviewed September 13, 2016

HuiJu from Taiwan
Families with older children
Superior Room
Stayed 2 nights in July 2016
We enjoyed so much of the beautiful view and very calm atmosphere !
Lovely experience
Reviewed August 12, 2016

Shu from Singapore
Moderate Twin
Stayed 1 night in August 2016
Good stay
Hotel located right next to Lake Ashi. Onsen is really good. Comfortable stay after hiking Mt Fuji.
Reviewed August 10, 2016

Shu from Singapore
Moderate Twin
Stayed 1 night in August 2016
Convenient Location
Hotel is conveniently located next to dock where you can take a cruise around the lake. Staff is nice and helpful. The hotel is clean but can do with some upgrading.
Reviewed August 10, 2016

Siu from Hong Kong
Families with older children
Moderate Twin
Stayed 1 night in July 2016
Good View
Good lake View, Very near to Pirate Ship
Reviewed July 25, 2016

miaw from Taiwan
Families with older children
Moderate Twin
Stayed 1 night in July 2016
Reviewed July 14, 2016

jessica from United States
Solo travelers
Junior Suite Room
Stayed 1 night in July 2016
Fine for 1 night
The common areas of the hotel are nice but my room could really use a refresh. The shower area just felt dirty and black stuff lined the floor along the shower and windows. Furniture was old and bed was, eh. It was ok for one night but I'd like to stay 'in town' next time. This one is a 15 minute walk outside of the main street but it's quiet.
Reviewed July 06, 2016

Samuel from Australia
Superior Twin 4Floor
Stayed 1 night in June 2016
A+++ for photoshopping skills!
So glad we only stayed one night. This motel, which was built in 1923, unfortunately still feels like it's stuck in the 20's deeming it overpriced and very dated. Even the non-smoking optioned rooms smelled of tobacco, and the surrounding shops were never opened in the two days we were there. The buffet breakfast was ok but not the extravagant looking feast featured online.
Reviewed June 17, 2016

Neil from Singapore
Superior Twin 2 Floor 3 Floor
Stayed 3 nights in June 2016
Nice view
Great view of the lake and mount Fuji (on clear days). Hotel is clean and rooms are spacious. Recommend to rent a car if you're gonna explore the area
Reviewed June 15, 2016

Claire from Singapore
Superior Twin 2 Floor 3 Floor
Stayed 2 nights in April 2016
Amazing view from room!
We were extremely lucky to be upgraded to the Jr Suite. We had the perfect view of Lake Ashi with Mt. Fuji peaking out in the background. It was amazing! The room was very spacious and we had a very comfortable stay! Thanks for the hospitality!
Reviewed April 16, 2016


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