Hakone Hotel
Hakone Hotel
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Moderate Twin Room - Non-Smoking - Room plan Hakone Hotel
Moderate Twin Room - Non-Smoking - Room plan
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Lobby Hakone Hotel
Lobby
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Lobby Hakone Hotel
Lobby
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Interior view Hakone Hotel
Interior view
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Location
Excellent
8.6
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Hakone Hotel

Excellent location
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Excellent
From 420 reviewsSee what guests said
8.3
Recommended by 92% of guests
  • 110 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot spring bath

  • Air conditioning

Room choices
8.4
Excellent
Room comfort & quality
2nd or 3rd Floor Superior Twin Room - Non-Smoking
2nd or 3rd Floor Superior Twin Room - Non-Smoking
...
  • Lake view
  • 38 m²/409 ft²
  • 2 single beds
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Lake View Suite - Non-Smoking
Lake View Suite - Non-Smoking
...
  • Lake view
  • 82 m²/883 ft²
  • 2 double beds
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4th Floor Superior Twin Room - Non-Smoking
4th Floor Superior Twin Room - Non-Smoking
...
  • Lake view
  • 38 m²/409 ft²
  • 2 single beds
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Moderate Twin Room - Non-Smoking
Moderate Twin Room - Non-Smoking
...
  • Lake view
  • 34 m²/366 ft²
  • 2 single beds
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Lake View Double Room - Non-Smoking
Lake View Double Room - Non-Smoking
...
  • Lake view
  • 40 m²/431 ft²
  • 1 double bed
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Junior Suite Non Smoking
Junior Suite Non Smoking
...
  • Lake view
  • 55 m²/592 ft²
  • 2 semi double beds
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Junior Suite
Junior Suite
...
  • 55 m²/592 ft²
  • Non-smoking
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Moderate Twin Room
Moderate Twin Room
...
  • 34 m²/366 ft²
  • Non-smoking
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Superior Twin Room
Superior Twin Room
...
  • 38 m²/409 ft²
  • Non-smoking
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Standard Room
Standard Room
...
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    More about Hakone Hotel

    More about Hakone Hotel

    An overview

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    Nearest essentials

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    What they offer

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    What's nearby

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    Guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (420)Booking.com Reviews (400)
    8.3
    Excellent
    Cleanliness8.7
    Facilities8.1
    Location8.6
    Room comfort and quality8.4
    Service8.6
    Value for money7.9
    Provided by verified guests of Agoda
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    Room type
    Moderate Twin Room - Non-Smoking
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    4th Floor Superior Twin Room - Non-Smoking
    Junior Suite Non Smoking
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    Showing 312 verified guest comments
    12345
    10.0
    Exceptional
    yang from China
    Solo traveler
    4th Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in June 2018
    NICE VIEW”
    景观没的说,404房间正对芦之湖,房间宽敞明亮,层高大约5米,让人住的非常舒适,周边的空气清新,令人心旷神怡
    Reviewed June 19, 2018
    9.6
    Exceptional
    aderia from Indonesia
    Family with teens
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in June 2018
    awesome! ”
    great one because they have a shuttle bus from odawara to hakone hotel. the back view of lake ashi so awesome. so near with the harbour of sightseeing cruise. and the bus stop infront of the hotel only. the minus of the hotel is little bit far from convenience store but it still awesome
    Reviewed June 17, 2018
    9.2
    Exceptional
    Elizabeth from Australia
    Couple
    4th Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in April 2018
    lovely view”
    Well presented hotel with great view of lake from our 4th floor room. Hotel shuttle worked well for us with prompt transfer from station to hotel. Nice touch with complimentary cocktail at 5.00pm.
    Reviewed May 16, 2018
    8.8
    Excellent
    Leong from Malaysia
    Group
    Moderate Twin Room
    Stayed 2 nights in March 2018
    A hotel for relaxing”
    Near pirate ship rides station, bus stop in front of hotel, staff are helpful. Free shuttle to Odawara station as we check out.
    Reviewed March 24, 2018
    9.2
    Exceptional
    Sylvester from Singapore
    Couple
    Lake View Double Room - Non-Smoking
    Stayed 1 night in March 2018
    Great View!!! Very nice Public Bath!”
    Very nice place, just beside the Lake Ashi. Very good for couple for a romantic stay. The shared bathing were very commendable!
    Reviewed March 05, 2018
    10.0
    Exceptional
    Chi from Hong Kong
    Family with teens
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in February 2018
    highly recommend!”
    Environment is serene. Great food. Good hospitality and location is perfect which is just 1-2 min walk from Ashi lake cruise port. Breakfast buffet is impressive
    Reviewed March 05, 2018
    6.0
    KUANG from Taiwan
    Couple
    4th Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in January 2018
    美中有遺憾”
    The lake and Mt. Fuji view Hakone Hotel provides is very good, but we are frustrated by two events on our arriving. One is the transportation. It took us over 1 hour of bus-taking from the Hakone Shinjuku Station to the hotel, as the Hotel locates at the end stop (Hakonemachi) of H-line route. We carried two big pieces of luggage on the bus and didn't know when we can get to the destination. Until we arrived, we were informed that the hotel has free shuttle bus between the station and the hotel. I wondered why the hotel didn't inform the visitors earlier via email. The other event is that we reserved a room with breakfast via Agoda. By unknown reason, the system shows "false" remark and thus we have no breakfast during our stay. The room price is high, 22420, JP/night, but no breakfast in cold winter.
    Reviewed February 02, 2018
    8.8
    Excellent
    SING from Singapore
    Solo traveler
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in August 2017
    Charming old hotel by Lake Ashi”
    I've visited Hakone five times already. The rates of Hakone Hotel were extremely reasonable by local standards. The view of the lake from the room on a clear day is a sight to behold. I loved the breakfast and the free daily cocktails. The onsens, especially the outdoor one, were a great way to relax after a long day of exploring Hakone. I would stay at this hotel again.
    Reviewed February 01, 2018
    9.6
    Exceptional
    Mayumi from Australia
    Couple
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in January 2018
    Superb location to look over the magic Lake Ashi to the snow topped Mt Fuji! How lucky were we?”
    Magical location with a real wow factor. Mt Fuji and Lake Ashi could be seen in daylight hours out our our window. The quiet serenity of the location all added to the peaceful ambience.
    Reviewed January 17, 2018
    6.8
    Good
    hathairat from Thailand
    Couple
    4th Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in January 2018
    Great view but quite dated”
    The room is very big and have a very nice view over Lake Ashi. Very big window and we enjoyed having dinner in the room. The place looks dated though, they should do some renovation soon. Even though the hotel is quite big but it was very quiet and peaceful. You rarely bumped into other guests. We love the two onsens, especially the one with the Mount Fuji view. The onsen is quite small, but not so many people, so we love it. All the staffs are very cheerful and helpful. They were eager to welcome you and provide you the best advice and service. All in all, we had a very pleasant and relaxing stay.
    Reviewed January 10, 2018
    9.2
    Exceptional
    Yawen from Taiwan
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in December 2017
    Cozy Hotel ”
    Service is good and not too many rooms in the hotel. Location is great that you can either take boat or bus here easily. Bed and room are both cozy and big. Surrounding is very quiet so need to dine in the hotel or eat out then come back. Btw, the view from the hotel is the lake view and from the side.
    Reviewed January 02, 2018
    9.6
    Exceptional
    Tammy from Australia
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 2 nights in December 2017
    Beautiful lake views from the onsen, comfortable and convenient”
    Very convenient location to start your day tour of the Hakone area, as the Pirate Ship (Sightseeing Cruise) is just 5 mins walk away. There's also a bus stop opposite the hotel. Breakfast was amazing! Delicious food, lots of options, and great views of Mount Fuji from the restaurant. Loved the 2 different Onsen, especially the openair one with views over the lake and across to Mount Fuji. As per other reviews, it's not a super modern hotel, but the facilities are fine. Spacious, comfortable and warm rooms. We travelled in December, and found that the local restaurants closed by 6pm on Monday and Tuesday nights. So on our first night we ate in one of the hotel restaurants. On our second night we had an early dinner at one of the small seafood restaurants opposite the hotel. Convenience store also closed early. We pre-booked the hotel shuttle bus from Odawara station, and it was easy to find.
    Reviewed December 27, 2017
    10.0
    Exceptional
    Nantheera from Thailand
    Couple
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in November 2017
    Nice hotel”
    It's great hotel in a good location if you want to do Hakone loop. It's just close to the boat pier so you can start and end the loop here. Hotel also provides shuttle bus from train station. Nice view of the lake. Note that you will not be able to notice Mt Fuji as it's much further away and always behind the cloud.
    Reviewed December 23, 2017
    10.0
    Exceptional
    Timothy from Australia
    Couple
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in November 2017
    You must stay here!”
    Breathtaking views from our hotel room. We woke up each morning to see sunny sky and a view of Lake Ashi and a perfect view of Mt Fuji in the background. Staff were more than happy to help us with whatever we needed. Buffet breakfast was perfect and quality food. A must if you want to experience this beautiful part of the world. Definitely worth the money!!!
    Reviewed December 14, 2017
    6.0
    fiona from Singapore
    Solo traveler
    Moderate Twin Room
    Stayed 2 nights in November 2017
    Beautiful view of lake Ashi and partial Mt Fuji ”
    Friendly staff whose prompt reply on last min email request on hotel pick up are to applaude. Tasty buffet breakfast. Hotel outlook is nice however the room looks old with the wooden furniture. Room and toilet do not smell fresh alittle musky smell. Aircon has no option for cool air, could be due to winter season. Can get stuffy in the day. But inhouse onsen was great.
    Reviewed December 02, 2017
    9.2
    Exceptional
    Sujatha from United States
    Group
    Moderate Twin Room - Non-Smoking
    Stayed 2 nights in November 2017
    Exceptional”
    Hotel was excellent but the staff at the reception knew very little english. Had difficuly conveying our message.
    Reviewed November 20, 2017
    9.2
    Exceptional
    Iskandar from Indonesia
    Family with teens
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in November 2017
    location and view is very nice”
    From this hotel you can start exploring hakone by taking a sightseeing cruise and if you lucky you can see Fuji san
    Reviewed November 20, 2017
    3.6
    Mark from United Kingdom
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in November 2017
    Good hotel. Slightly tired. But view from 4th floor exceptional”
    Some of the fabrics in the room are marked and tired. Cheap to clean/upgrade.
    Reviewed November 04, 2017
    10.0
    Exceptional
    Shefali from India
    Couple
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in October 2017
    Beautiful location”
    We were lucky to see Mount Fuji and that too right from our bedroom window. There is also a 'free' pickup/Drop off, to and from Odawara station to the hotel. Would definitely recommend this hotel and hakone!
    Reviewed October 28, 2017
    9.2
    Exceptional
    Candice from United States
    Couple
    Lake View Double Room - Non-Smoking
    Stayed 1 night in September 2017
    A little out dated, but beautiful view of Lake Ashi!”
    The hotel was a little out dated but had fantastic views. The breakfast was pretty good too. Definitely go for the lake view rooms, it's beautiful to wake up to. Also the onsen was very nice
    Reviewed October 16, 2017
    12345
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