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Exterior view, Hakone Hotel in Hakone
Moderate Twin Room - Non-Smoking - Room plan, Hakone Hotel in Hakone
a living room filled with furniture and a window, Hakone Hotel in Hakone
Lobby, Hakone Hotel in Hakone
Lobby, Hakone Hotel in Hakone
Interior view, Hakone Hotel in Hakone
Interior view, Hakone Hotel in Hakone

Removed from saved list

8.5

Excellent

1,506 reviews

1,506 reviews

View64
Housekeeping15
Breakfast11
See map
See map

8.7

Excellent

Location rating score

Excellent location
Excellent for walking
Parking
FREE
Walkable places
Hakone Checkpoint Travel Story Hall
100 m
Chayahonjin Hotoriya
160 m
Nihon Ichiban, Ashinoko
160 m
Shiino Chaya Honjin Hotoriya
160 m
Sekisho Karakuri Museum
170 m
Popular landmarks
Hakone Shrine / Kuzuryu Shrine Singu
1.6 km
Ōwakudani
5.9 km
Hakone Ropeway
6.0 km
The Hakone Open-Air Museum
6.5 km
Hakone Gōra Park
6.7 km
Closest landmarks
Hakone Sightseeing Cruise
160 m
Hakone Sekisho and Hakone Sekisho Museum
310 m
Honkanji Temple
330 m
Hakone Detached Palace
420 m
Komagata Shrine
540 m
Newly renovated

Hakone Hotel

65 Hakone, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0521 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Hygiene Plus

100 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Newly renovated

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Bicycles

Shops

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in Hakone every 2 minutes on Agoda.com
Value for money8.0
Location rating8.7
Nearest airportHaneda Airport (HND)
Distance to airport79.2 km

Rooms available at Hakone Hotel

Excellent
Room comfort & quality

8.5

Top Floor Superior Twin Room - Non-Smoking
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Dinner time 18:00-Premium Fourth Room with Lake View with French dinner
...
  • Room size: 110 m²/1184 ft²
  • Lake view
  • 4 single beds
Enter dates to see prices
Premium Fourth Room Non smoking
...
  • Room size: 110 m²/1184 ft²
  • Lake view
  • 4 single beds
Enter dates to see prices
Moderate Twin Room - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
2nd or 3rd Floor Superior Twin Room - Non-Smoking
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Dinner time 18:00- Junior Suite with Balcony and Lake View with French dinner
...
  • Room size: 55 m²/592 ft²
  • Lake view
  • 2 single beds
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Dinner time 18:00-Double Room with Lake View with French dinner
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Premium Quad Room
...
  • Room size: 110 m²/1184 ft²
  • Mountain view
  • 4 semi double beds
Enter dates to see prices
Lake View Suite - Non-Smoking
...
  • Room size: 82 m²/883 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Hakone Hotel have bars on-site?

Delight in your trip the ideal way with a drink in your hand at Hakone Hotel's bar accessible right in front of your doorstep for whenever you need a sip or two.

What public parks are in close proximty of Hakone Hotel?

While lodging at Hakone Hotel, enjoy your morning or evening stroll at close by park such as Onshi Hakone Park.

How many rooms does Hakone Hotel have?

Hakone Hotel has a total of 48 rooms.

How long do visitors typically stay at Hakone Hotel?

Verified past guests that have stayed at Hakone Hotel had an average nightly stay of 1 night at this property.

What is the verified guest review consensus about Hakone Hotel's spa?

63.0% of our verified visitor assessments have given a positive review and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Hakone Hotel down in the review section.

What is the typical rating that verified Group travelers have given to Hakone Hotel?

Verified group travelers that have stayed at this property have given Hakone Hotel an average rating of 8.6. You can find more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hakone Hotel?

Past local travelers that have stayed at this property have given Hakone Hotel an average rating of 9.0. You can look up on more in depth customer ratings, and comments for this property down in the review section.

What restaurants are in close proximty of Hakone Hotel?

Hakone Hotel’s local neighborhood is Hakone which comprises of popular restaurants such as Bakery & Table, La Terrazza, and Amazake-chaya Tea House.

What time is check-in and check-out at Hakone Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

Is breakfast offered at Hakone Hotel?

Guest visitors can enjoy breakfast offered with an additional charge of 3200 JPY for adults and 2100 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about Hakone Hotel

  • 9.2

    Exceptional
    Cleanliness

    "The hotel is very clean and quiet."

    Wanna

    |

    March 19, 2023

  • 9.2

    Exceptional
    Location

    "Good location, great view of the lake, comfortable and clean room."

    Ka

    |

    January 20, 2023

  • 9.6

    Exceptional
    Location

    "Perfect location, fabulous rooms, great staff."

    Zoe

    |

    April 25, 2023

Property ranking|Compared to 510 Hakone properties
See all rankings
Cheapest price score
Room size
57 sqm.
Cleanliness score
8.9/10
Location score
8.7/10
Better than
95
%
of Hakone properties
Bigger than
93
%
of Hakone properties
Better than
89
%
of Hakone properties
Better than
87
%
of Hakone properties
Overall rating:

8.5

Excellent
1,506 reviews
Cleanliness
8.9
Facilities
8.3
Location
8.7
Read all reviews >
What travelers say they love:
Fantastic location with morning views of Mt Fuji over breakf...
Lois from Australia
Group
More about Hakone Hotel

More about Hakone Hotel

Hakone Hotel

Get excited for all the adventures in Hakone with a stay at Hakone Hotel. Are you seeking the true Hakone? Experiencing the best of the city's culture is easy with a stay at Hakone Hotel, located merely 6.4 km from The Hakone Open-Air Museum.
All offerings provided by Hakone Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the ryokan keeps you connected throughout your stay. Exploring Hakone is made even more convenient with the taxi services available at the ryokan. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the ryokan's fireplace. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Hakone Hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Hakone Hotel. Enjoy your stay even more at the ryokan, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the ryokan you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the ryokan assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the ryokan's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at Hakone Hotel. A relaxing end to every day is possible with a visit to the massage, located right in the ryokan. Beat the hot weather with cooling water activities like non-motorized water sports. Fun in the water is easy with aquatic activities available, like canoes.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Hakone. Don't forget to stop by the most iconic landmark in the area, the famous Hakone Ropeway just 5.9 km away. Be sure to visit Odawara Castle located 13.4 km away, an item on every checklist of those who travel to Hakone.


Reasons to stay here

Find rooms here that are cheaper than 96% of all other options in the city.
Compared to other accommodations in Hakone, facilities here are rated higher than 87% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 88% of other accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

View

28 mentions

Breakfast

14 mentions

Food & Dining

13 mentions

Housekeeping

12 mentions

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Garden
  • Massage
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Fireplace
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
イル・ミラジィオ(ディナー)~French
  • Cuisine: French
  • Menu: Buffet
鉄板焼き「山桜」(ディナー)~Teppanyaki
  • Cuisine: Japanese, Grill/BBQ, Steakhouse
  • Menu: Buffet
バー「イル・ラーゴ」~Bar
  • Cuisine: European, Italian, Japanese
  • Menu: Buffet
イル・ミラジィオ(朝食)~Il Miragio (Breakfast)
  • Cuisine: European
  • Menu: A-la-carte
イル・ミラジィオ(ランチ)~Il Miragio (Lunch)
  • Cuisine: European, French, International
  • Menu: A-la-carte

Location

65 Hakone, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0521
Excellent
Location

8.7

Airports
  • Haneda Airport (HND)
    79.2 km 1.5 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    88.8 km 1.6 hour drive
Public transportation
  • Hakonemachi Bus Station
    110 m
  • Motohakoneko Bus Station
    1.2 km
Hospital or clinic
  • Ohiradai Clinic
    6.8 km
Convenience store
  • 7 Eleven
    1.2 km
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Hakone Shrine / Kuzuryu Shrine Singu
    1.6 km
  • Ōwakudani
    5.9 km
  • Hakone Ropeway
    6.0 km
  • The Hakone Open-Air Museum
    6.5 km
  • Hakone Gōra Park
    6.7 km
  • Pola Museum of Art
    7.3 km
  • Sengokuhara
    8.0 km
  • Hakone Venetian Glass Museum
    8.4 km
  • Odawara Castle
    13.4 km
Nearby landmarks
  • Hakone Checkpoint Travel Story Hall
    100 m
  • Hakonemachi Bus Station
    110 m
  • Hakone Sightseeing Cruise
    160 m
  • Nihon Ichiban, Ashinoko
    160 m
  • Shiino Chaya Honjin Hotoriya
    160 m
  • Chayahonjin Hotoriya
    160 m
  • Sekisho Karakuri Museum
    170 m
  • Hakone Karakuri Museum
    170 m
  • Hakone Ekiden Museum
    180 m
  • Hakone Tokaido Checkpoint
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Ashinoko no Yu (hot spring bath) is available from 02:00 PM to 12:00 AM for female guests and from 06:00 AM to 10:30 AM for male guests.
  • Taikan no Yu (hot spring bath) is available from 02:00 PM to 12:00 AM for male guests and from 06:00 AM to 10:30 AM for female guests.
  • Guests with tattoos may not be permitted to enter public bathing areas and other public facilities.
  • When booking 4 or more rooms, special policies may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)3200 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 48
  • Room voltage100
  • Year property opened1923
  • Most recent renovation2022
Parking
  • Daily parking fee0 JPY

Reviews of Hakone Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.3
Location8.7
Room comfort and quality8.5
Service8.8
Value for money8.0
High score for Hakone
Rating
9+ Exceptional (212)
8-9 Excellent (110)
7-8 Very Good (93)
6-7 Good (48)
<6 Below Expectation (51)
Time of the year
Mar - May (124)
Jun - Aug (112)
Sep - Nov (109)
Dec - Feb (169)

Show reviews that mention 

Showing 514 verified guest comments
12345
10.0
Exceptional
Arundhati from India
Solo traveler
Top Floor Superior Twin Room - Non-Smoking
Stayed 1 night in November 2022

Views, food and Staff”

A very classy and elegant hotel with outstanding views of Lake Asi. It's walking distance from the pirate ship stop . Food is outstanding, their staff Laxmi provided excellent support . A definite luxury hotel experience

Reviewed November 17, 2022

See room deals

10.0
Exceptional
from Hong Kong SAR, China
Couple
Moderate Twin Room - Non-Smoking
Stayed 2 nights in January 2023

Exceptional”

Brilliant position where we could view the Mountain Fuji perfectly. The hot spring equipment and breakfast are also good.

Reviewed January 15, 2023

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10.0
Exceptional
Tidarat from Thailand
Family with young children
Moderate Twin Room - Non-Smoking
Stayed 1 night in December 2022

Good location close to Ashi lake”

This hotel is located very close to the lake and Hakone Sightseeing cruise and Hakonemachi-ko.

Reviewed January 07, 2023

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9.2
Exceptional
Steffie from Singapore
Group
Top Floor Superior Twin Room - Non-Smoking
Stayed 2 nights in January 2023

Beautiful rooms and view!”

The room furnishing was gorgeous, with Mt Fuji's top visible beyond the hills and the peaceful lake just outside the window. For the price the room itself was good, but breakfast was disappointing and expensive. The staff were generally very helpful and polite, but one of them almost double-charged us for breakfast on the same day, as she seemed to forget our prior payment only an hour ago.. was held up at the counter trying to explain and it was frustrating. All in all, would come back again for the pretty room and view, and definitely the breakfast. The baths were ok.

Reviewed February 05, 2023

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10.0
Exceptional
Maki from Japan
Couple
2nd or 3rd Floor Superior Twin Room - Non-Smoking
Stayed 2 nights in August 2022

Highly Recommend! 👍”

Best place to stay in Hakone with an overlooking view of Mt.Fuji and Lake Ashinoko from your room! ☺️

Reviewed October 07, 2022

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10.0
Exceptional
ANGUS from Taiwan
Solo traveler
Moderate Twin Room - Non-Smoking
Stayed 2 nights in January 2023

Great location ”

Nice view and good location

Reviewed February 01, 2023

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8.8
Excellent
Yunxiao from Hong Kong SAR, China
Couple
Top Floor Superior Twin Room - Non-Smoking
Stayed 2 nights in January 2023

Impressive View”

Very nice view suppose good whether. On sunny day you can directly see Fuji Mount from your bedroom. So better check the whether forecast or pray for sunny day. The room is very nice and clean, just a little small. The restaurant service and view are very nice, but only offered French food during the stay. Many nice small restaurants around, but the closest 711 is 15min-walk, main road but 10min of which has no residents, so a little scaring at night. There is an attraction harbour nearby, but little far from the town and attractions. BTW, for restaurant, there is one named たつみ苑 nearby, highly recommand, small but nice and open till 11pm.

Reviewed January 29, 2023

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9.6
Exceptional
Bibek from United States
Solo traveler
2nd or 3rd Floor Superior Twin Room - Non-Smoking
Stayed 1 night in November 2022

Great Hotel with Mount Fuji Views”

I liked my stay at Hakone Hotel. The room was spacious and had great view of Mount Fuji. Breakfast was not complementary, however it was nice.

Reviewed November 23, 2022

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9.2
Exceptional
Ka from Hong Kong SAR, China
Couple
Moderate Twin Room - Non-Smoking
Stayed 1 night in January 2023

good choice”

good location, great view of the lake, comfortable and clean room. Onsen is terrific. Staff are nice and warm. But the price is quite expensive (perhaps I stayed on Sunday)

Reviewed January 21, 2023

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9.6
Exceptional
WAN from Singapore
Couple
Moderate Twin Room - Non-Smoking
Stayed 2 nights in January 2023

Nice Onsen Hotel”

View of partial Mt Fuji on clear day. Quiet environment. Only setback is not many options for dinner

Reviewed January 14, 2023

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9.6
Exceptional
Boon from Malaysia
Family with teens
Moderate Twin Room - Non-Smoking
Stayed 1 night in December 2022

Best location”

near to pirate boat jetty. nearby restaurant closed.at 6pm, but not hotel's till 9pm.

Reviewed December 19, 2022

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9.6
Exceptional
Bruce from United States
Couple
Moderate Twin Room - Non-Smoking
Stayed 1 night in December 2019

Best view in hakone!”

Probably the best view of mt Fuji and lake ashi from any hotel (you see the pirate ships and have a view straight onto the lake from lake-view rooms). It's also in a cute town with great lunch spots (try the soba place across the street), and with a good onsen. Only downside is fewer dinner options in town (besides the surprisingly excellent pizza place la terazza in the next town), and the hotel bar isn't great food wise. Definitely where we'll stay next time!

Reviewed January 01, 2020

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9.6
Exceptional
Khalid from Japan
Couple
Moderate Twin Room - Non-Smoking
Stayed 1 night in June 2022

Nice location ”

It’s in a location from where you can see the pirate ships come out from fog like the movie from your room

Reviewed June 18, 2022

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9.6
Exceptional
Beng from Singapore
Couple
2nd or 3rd Floor Superior Twin Room - Non-Smoking
Stayed 2 nights in November 2022

Exceptional”

Beautiful lakeside hotel with nice view of Mt Fuji across Lake Ashi

Reviewed November 18, 2022

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8.8
Excellent
warren from Singapore
Family with teens
Premium Fourth Room Non smoking
Stayed 3 nights in December 2022

A bit overpriced. Though it was what it’s worth!”

Thoroughly enjoyable stay! Would have been complete if the price included bfst and the hotel had a gym The room is fantastic, u will never have such a huge room size in Japan ever! It does wake u to a clear view of my Fuji (weather permitting)

Reviewed December 07, 2022

See room deals

8.4
Excellent
Vieon from Singapore
Couple
2nd or 3rd Floor Superior Twin Room - Non-Smoking
Stayed 2 nights in December 2022

Excellent”

This is my 2nd time staying in Hakone hotel. The first time was with my family (4 pax) and the experience was good. This time I was here with my friend, we picked the lower floor twin room, room was ok and spacious but the air-con seemed to be down when we stayed there, I was sweating in my sleep (even though it was winter) so we called the reception, I think the guard on duty came to check and brought us a fan. Thankful for that. The next day we went to the reception again to request change of room as we still have 1 more night, they seemed reluctant but still managed to change us to another room. The room was much bigger and the toilet too. I feel that pre-covid the services and experience was better but overall I still recommend to stay there.

Reviewed December 13, 2022

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9.2
Exceptional
BO from Taiwan
Couple
Moderate Twin Room - Non-Smoking
Stayed 1 night in November 2022

Onsen open hours is a little bit short”

Although it has two onsen, but only one gender (male/female) can use at a time.

Reviewed November 20, 2022

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10.0
Exceptional
Mun from Malaysia
Couple
2nd or 3rd Floor Superior Twin Room - Non-Smoking
Stayed 1 night in January 2020

Nice”

Good location , nice view.

Reviewed July 22, 2020

See room deals

8.4
Excellent
Stella from Singapore
Group
Moderate Twin Room - Non-Smoking
Stayed 2 nights in November 2022

Beautiful scenery and good location”

The hotel is just beside lake Ashi. Beautiful view! And it’s beside Hakonemachiko bus terminal which you can either go there or board the tozan bus at the bus station at the front of the hotel. The Hakone Sightseeing Ship terminal is also just beside the hotel, within 3 min walking distance which allows us to take the ship to Togendai ropeway station.

Reviewed November 27, 2022

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8.4
Excellent
Joanne from Malaysia
Solo traveler
Moderate Twin Room - Non-Smoking
Stayed 2 nights in November 2022

Good”

If you want to stay away from the busy town area, this is a good place to stay, relaxing and quiet. It's just quite a distant away from the town, hence, very limited choices of food and things to explore.

Reviewed December 05, 2022

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