Hakone Hotel
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Hakone Hotel

65 Hakone, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0521
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Moderate Twin Room - Non-Smoking - Room plan Hakone Hotel
Moderate Twin Room - Non-Smoking - Room plan
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    Interior view Hakone Hotel
    Moderate Twin Room - Non-Smoking - Room plan Hakone Hotel
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     Hakone Hotel

    Guest reviews

    8.4
    Excellent
    /10
    (590 reviews)See what guests said
    10.0
    Exceptional

    "Sample the wonderful black sesame ice cream at the nearby st..."

    Laurie

    -

    August 11, 2018

    8.8
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    Things you'll love

    • 110 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Hot spring bath

    • Air conditioning

    Excellent
    Location
    8.7
    See map
    Excellent location
    Nearby
    Popular
  • Hakonemachi Bus Station110 m
  • Chayahonjin Hotoriya160 m
  • Nihon Ichiban, Ashinoko160 m
  • Shiino Chaya Honjin Hotoriya160 m
  • Hakone Ekiden Museum170 m
  • Hakone Sekisho190 m
  • Ashigara Toge Joshi Park210 m
  • Honkanji Temple330 m
  • Hakone Detached Palace420 m
  • Ancient Cedar Avenue490 m
  • This property is in high demand!

    Last booked 5 hours ago | 5 travelers are looking at this property right now

    Value for money7.9
    Location rating8.7
    Nearest airportHaneda Airport (HND)
    Distance to airport78.0 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    ...
    • Room size: 38 m²/409 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Lake View Suite - Non-Smoking
    Lake View Suite - Non-Smoking
    ...
    • Room size: 82 m²/883 ft²
    • Lake view
    • 2 double beds
    Enter dates to see prices
    4th Floor Superior Twin Room - Non-Smoking
    4th Floor Superior Twin Room - Non-Smoking
    ...
    • Room size: 38 m²/409 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Junior Suite Non Smoking
    Junior Suite Non Smoking
    ...
    • Room size: 55 m²/592 ft²
    • Lake view
    • 2 semi double beds
    Enter dates to see prices
    Moderate Twin Room - Non-Smoking
    Moderate Twin Room - Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Lake View Double Room - Non-Smoking
    Lake View Double Room - Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • Lake view
    • 1 double bed
    Enter dates to see prices
    Standard Twin Bed
    Standard Twin Bed
    ...
    • Room size: 34 m²/366 ft²
    • Lake view
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 82 m²/883 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 55 m²/592 ft²
    • Non-smoking
    Enter dates to see prices
    Moderate Twin Room
    Moderate Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    Enter dates to see prices
    Have a question for Hakone Hotel?

    What people love about the property

    • 10.0
      Exceptional

      "Staff is friendly."

      Duy

      |

      November 26, 2018

    • 8.8
      Excellent

      "Hotel's food is delicious."

      Kiono

      |

      January 13, 2019

    • 6.0
      Review score

      "Happy hotel."

      Peter

      |

      October 24, 2018

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    More about Hakone Hotel

    More about Hakone Hotel

    9.2
    Exceptional

    "Great view and service"

    JUNGTZU

    |

    September 29, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "It is spacious and we can enjoy a panoramic lake view by our..."

    Ho C.

    |

    December 13, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (590)Booking.com Reviews (423)
    8.4
    /
    10
    Cleanliness8.8
    Facilities8.2
    Location8.7
    Room comfort and quality8.4
    Service8.7
    Value for money7.9
    Provided by verified guests of Agoda
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    All guests (590)
    All room types

    Show reviews that mention 

    Showing 377 verified guest comments
    12345
    10.0
    Exceptional
    Eve
    Family with teens
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in January 2019
    A hotel worthy for repeat staying.”
    Room size is perfect. Onsen is small but clean. Staffs speaks little English but are generally polite and friendly. Very close to the pirate ship station. There aren’t too many types I. The buffet breakfast but the Denish was fairly good. We as a family of 8 ppl like the place a lot.
    Reviewed January 23, 2019
    6.8
    Good
    Kathryn from Australia
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 2 nights in February 2019
    Good”
    a bit outdated hotel, you only get one set of keys and are also needed to be dropped at reception to get the room cleaned. Far from shops so forced to eat at the restaurant for dinner. Breakfast wasn't very good either, not a lot of meat to choose from, mainly salads and cold meat. The staff were helpful and polite , however the a/c heater was very dry and ended up having to open our windows as it was almost suffocating in the room. A fan would have helped for airflow for the room.
    Reviewed February 14, 2019
    9.6
    Exceptional
    Pui from Australia
    Solo traveler
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in February 2019
    Exceptional”
    Great food both dinner and breakfast especially the cute animal shaped omlette
    Reviewed February 24, 2019
    10.0
    Exceptional
    Duy from Vietnam
    Family with young children
    Twin Room
    Stayed 2 nights in November 2018
    Beautiful hotel”
    Everything is very good. Staff is friendly. it has shuttle bus from odawara station, remember to contact them to book the bus. the view from the hotel to lake ashi is perfect, you can see mount fuji from your room. the hotel is dated but still very good. beware of the are at night, every restaurants is closed after 6pm no convenient store also, so you have to eat at 3 restaurants in the hotel, they have different price range and affordable
    Reviewed November 26, 2018
    7.6
    Very good
    Nur from Malaysia
    Family with young children
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in January 2019
    Conveniently located by Lake Ashi”
    A nice hotel by Lake Ashi, quiet, calm and serene. Spacious room. My favorite thing about the hotel would definitely be sitting by Lake Ashi in the morning, tip of Mount Fuji in view. We were there during winter, so the crisp cool air was very delightful. You can take the pirate cruise located conveniently next to the hotel. Beautiful.
    Reviewed January 31, 2019
    7.2
    Very good
    YUNGHUA from Taiwan
    Family with young children
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in January 2019
    Be aware of extra charge, did not mention in advance.”
    Good onsen facilities and breakfast. Amazing view to the lake and fuji mountain. Easy access from the bus station and provided the free shuttle service from 小田原 station. But the front desk did not act like a 4 star hotel. We have 2 5-year old kids staying together with adults in a 2 beds room. The booking process and the booking confirmation all mentioned that our breakfast is included on Agoda. We were not aware that the small kids need to pay extra around 600 yen/each if they wanna to have breakfast with the adults. The hotel front desk insisted to charge and say it's their rule. We paid the charge any way but not felt comfortable.
    Reviewed January 27, 2019
    8.8
    Excellent
    Ho from Hong Kong
    Couple
    Lake View Double Room - Non-Smoking
    Stayed 1 night in December 2018
    Beautiful view and decent room ”
    We booked a lake view double room. It is spacious and we can enjoy a panoramic lake view by our window. But one limitation of our stay at the hotel is that almost all restaurants nearby close at around 5-6pm and there are no convenient stores . We ended up having instant noodles bought from a small family-run grocery shop nearby for dinner.
    Reviewed December 13, 2018
    10.0
    Exceptional
    Susan from United States
    Group
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in July 2018
    Fantastic hotel, lovely onsen”
    The view from the rooms is spectacular, the onsen are great (especially the open-air one on the third floor) and the restaurants serve tasty food. The hotel sits a two minute walk (at most) from the Hakone-Machi bus terminal and the pirate ship departure point, and has a bus stop directly across the street as well. The rooms are large and spotlessly clean. I recommend this hotel highly.
    Reviewed July 17, 2018
    9.6
    Exceptional
    aderia from Indonesia
    Family with teens
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in June 2018
    awesome! ”
    great one because they have a shuttle bus from odawara to hakone hotel. the back view of lake ashi so awesome. so near with the harbour of sightseeing cruise. and the bus stop infront of the hotel only. the minus of the hotel is little bit far from convenience store but it still awesome
    Reviewed June 17, 2018
    6.8
    Good
    Jose from Japan
    Family with young children
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in February 2019
    I like the location and the shuttle service”
    It is our first time in Hakone Hotel. We like the onsen. The room has a high ceiling making the room feels more spacious. The shuttle service is a big point for the hotel, but discontinuing this service is a big 👎. We were given only one key for the room, which makes it difficult to be separated to others
    Reviewed February 18, 2019
    9.6
    Exceptional
    Esther from Netherlands
    Couple
    Twin Room
    Stayed 2 nights in November 2018
    Beautiful view on the lake”
    We were lucky as the weather was beautiful, so from the room you have a majestic view on Mt Fuji. Room was spacious and nicely decorated. Unfortunately there is nothing to do at night in the town, no restaurants open, so you have to dine in the hotel. Restaurant is not cheap, but the food offered in the bar is good and affordable.
    Reviewed November 18, 2018
    10.0
    Exceptional
    Michael from Australia
    Couple
    Twin Economy
    Stayed 2 nights in October 2018
    Will stay here again”
    Fantastic Hotel in great location. So clean with good towels and pillows and quality Onsen. Restaurant very good and service is good. Room was fantastic with water views. Outside could probably do with a coat of paint but inside was fine. Very clean. Will stay here on our next visit.
    Reviewed November 09, 2018
    6.0
    Peter from United Kingdom
    Group
    4th Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in October 2018
    Poor Value”
    Greta location but run down and tired hotel. They served our main dish in the French restaurant which was a steak dish stone cold. They then proved incapable of rectifying the situation or apologising. Not a. Happy hotel.
    Reviewed October 24, 2018
    8.8
    Excellent
    Henry from United States
    Couple
    4th Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in September 2018
    Resort setting in a resort town”
    This is a pricey option in an expensive region, but the room, views of the lake, top quality breakfast, and excellent onsen make it a comfortable getaway choice. Cautions: the free shuttle service is only for Odawara Station and makes only three runs a day; plan ahead and reserve seats. Bus and taxi options from this location are limited. Departing earlier than planned (and missing the nice breakfast) in a dash to catch the last bullet train before a typhoon closed down transit operations across Japan, we found that taxis in the area do not operate before 9:00 "or so" in the morning.
    Reviewed October 10, 2018
    10.0
    Exceptional
    Moshe from Israel
    Family with teens
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in September 2018
    highly recommend”
    it's our second time here and this hotel is a perfect place for a night or two in Hakone. located on the lake with a perfect view, onsen included in the price (my preferred one is on the 3rd floor), nice breakfast, smiling staff... if you are looking for a chic fancy hotel it might not be your first choice but that's the charm here.
    Reviewed October 02, 2018
    8.8
    Excellent
    Kiono from Singapore
    Family with teens
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in January 2019
    Good hotel for relaxation and to view mt Fuji.”
    Surrounding food shop/stall close between 4-5pm. Anyway, Hotel's food is delicious.
    Reviewed January 13, 2019
    8.8
    Excellent
    SING from Singapore
    Solo traveler
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in August 2017
    Charming old hotel by Lake Ashi”
    I've visited Hakone five times already. The rates of Hakone Hotel were extremely reasonable by local standards. The view of the lake from the room on a clear day is a sight to behold. I loved the breakfast and the free daily cocktails. The onsens, especially the outdoor one, were a great way to relax after a long day of exploring Hakone. I would stay at this hotel again.
    Reviewed February 01, 2018
    9.2
    Exceptional
    Yawen from Taiwan
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in December 2017
    Cozy Hotel ”
    Service is good and not too many rooms in the hotel. Location is great that you can either take boat or bus here easily. Bed and room are both cozy and big. Surrounding is very quiet so need to dine in the hotel or eat out then come back. Btw, the view from the hotel is the lake view and from the side.
    Reviewed January 02, 2018
    10.0
    Exceptional
    Shefali from India
    Couple
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in October 2017
    Beautiful location”
    We were lucky to see Mount Fuji and that too right from our bedroom window. There is also a 'free' pickup/Drop off, to and from Odawara station to the hotel. Would definitely recommend this hotel and hakone!
    Reviewed October 28, 2017
    8.4
    Excellent
    James from United Kingdom
    Group
    Moderate Twin Room - Non-Smoking
    Stayed 2 nights in August 2017
    Beautiful hotel by a serene lake, but boring town”
    Stayed here with my parents for a few nights as we toured Hakone and as a base of travel, it is great. Situated by a lovely lake, it is the mid point of the Hakone Circuit; meaning you can connect to the main station via a 45 minute bus ride or take the boat across to the cable car station and back round the other way. The hotel itself is beautiful and immaculate with a nice art deco style - the view of the lake is enchanting. Rooms are decent and clean. The hotel served a lovely buffet breakfast and the baths on site were nice. The downsides of this hotel are the location and the lack of options for travellers. There are graveyards more lively than the nearby town with no restaurants open past 7pm and no convenience stores or any options to eat there were many groups of hungry visitors wandering around the streets with no food at 8pm. If you don't eat before you arrive at the hotel or bring food, you are stuck with the hotel's overpriced pseudo French cuisine at $100 plus a head. Fine if you are expecting Gordon Ramsay but come on...
    Reviewed October 04, 2017
    12345
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    Hakone Hotel
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    • Excellent location
    • Lake Ashi
    • Hakonemachi Bus Station is within 0.11 km