Hakone Kowakien TEN-YU
1297 Ninotaira, Ashigarashimogun, Hakone, Hakone, Japan, 250-0407 - See map
This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and hot spring bath on-site.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Hot tub
Sauna
Bicycles
Check-in/out [express]
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Amazing Experience”
Mom and I really enjoyed the stay at Tenyu and everything was per the pictures on their website and the overall experience was just top notch. Starting from them showing you to your room and introducing their facilities and the food was great too. Dinner was an elaborate kaiseki course and the buffet breakfast offered both international and japanese food. We're talking about grilled snow crab (half peeled!) for breakfast. Of course, the onsen was amazing and having to experience both the infinity pool and outdoor onsen facing a waterfall, no words could do it justice. Of course, you could also enjoy the hot spring right in the comfort of your own room. This stay was worth every dollar spent!
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. We appreciate your high score and precious comment on your stay. It is wonderful to find out that you have been satisfied with the room you stayed in. We are also glad to hear that you liked the two public baths and you enjoyed the Kaiseki dinner and the breakfast buffet, especially grilled snow crab. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien TEN-YU
Amazing!”
Our first onsen and ryokan experience in Japan. Facilities and our room were very clean. The 2 public onsens, especially the outdoor open air baths, were luxurious. The star of our 3 day stay was the staff, super polite, friendly, caring, the epitome of Japanese hospitality. We stayed in room 824 with an incredible view of the mountain. 10/10 would recommend and will definitely go again. Only minor issue is it is a far walk to the town and nearest konbini if you plan on exploring but luckily there is a convenient public bus that stop right next to the hotel and takes you straight to town.
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Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate your perfect rating and your kind comment encourages our staff members. It gives us a great pleasure to hear that you had such a wonderful ONSEN experience during your stay with us. The scenery always changes and you can see the different beautiful nature in every season. And we will continue our efforts to provide more comfortable stay. We sincerely appreciate your recommendation and we do look forward to welcoming you back to our hotel in the near future. Hakone Kowakien TEN-YU
Excellent Onsen and massive room”
Every room comes with a private bath and mountain view. I really appreciate their service and onsen bath. We asked their staff for tourist advice and they kindly ordered taxi for us. Their bath comes with an excellent view. One is watching the waterfall from cliffs, another is watching the mountain. It's really healing coming to this place. Will come again if I have earned enough money!! Definitely recommend to any couple or family group.
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Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate your perfect rating to us and your kind comment encourages our staff members. We are so glad to hear you that you liked the two public baths and private bath on the balcony. The scenery always changes and you can see the different beautiful nature in every season. We sincerely appreciate your recommendation and we do look forward to welcoming you back to our hotel in the near future. Hakone Kowakien TEN-YU
outdoor public onsen 100!!”
The property is amazing and all the rooms are non-smoking which is a big plus from me. Smoking is designated to smoking rooms on alternating floors. There is a full bathroom in addition to the private balcony room onsen and the most adorable hotel provided Japanese pajamas and yukata!! You can wear the samue and yukata when you're strolling around the property or eating in the restaurant. Japanese hotel rooms are notoriously small by Western standards, but our room at the Hakone Kowakien Ten-yu was by far the biggest room during our Japan stay. The public onsens switch from men to women every midnight, so find a way to enjoy both!! One has a gorgeous mountain view and the other a waterfall!! The nighttime view is out of the world~
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. We truly appreciate that you have shared your experience at Ten-Yu. We are so glad to hear that you liked the Yukata and the Samue and you enjoyed the two public baths. The view is one of the featured points of Ten-Yu and you can see the different great scenery in every season. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien TEN-YU
Exceptional”
WE LOVE THIS PLACE! This hotel is the highlight of our 10 days Japan visit, it's not cheap but it totally worth the money as the dinner is just amazing (7 courses) and you really get to have the best meal you can possibly think of. The breakfast is also good but do remember to take whatever you want to refill before 9:30am as they will start packing up at 9:45am. We love the room, spacious, clean, the bed is extremely comfortable and the you can enjoy the onsen in your own balcony. I also strongly recommend you try the public onsen it's just super cool. They swap the places for ladies and gentlemen alternatively which is good so that you can see different type of the onsen. Try the outdoor one and when you are soaking into the onsen whilst surrounded by the mountains and trees, it's beyond description. Do remember to follow the sign that clearly indicates the dos and donts in the public onsen and have fun! If you can, also sign up for the early morning yoga which is at 7am daily!
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. We much appreciate for your great review on your stay. It gives us a great pleasure to hear that you had such a wonderful experience during your stay with us. We sincerely appreciate your recommendation and we do look forward to welcoming you back to Hakone Kowakien TEN-YU in the near future. Hakone Kowakien TEN-YU
Beautiful Hotel with Great Services!”
My husband and I had really enjoyed our stay at TEN-YU. The hotel is located on top of the mountain with amazing view. The room is spacious and nice with great view. The public onsens are superb especially the outdoor onsen facing the water fall. There is shutter bus service to the bus exchange and some attractions in Hakone. Dinner and the buffet breakfast have been awesome. We totally enjoyed our stay at TEN-YU. Highly recommended.
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. Thank you for reviewing us and we appreciate your feedback. It is wonderful to find out that you have been satisfied with the room you stayed in. We are so pleased to read your comment that you liked our public bath facing the water fall and you enjoyed the breakfast and the dinner. The scenery always changes and you can see the different beautiful nature in every season. Thank you for choosing to stay with us and sincerely hope we will have the opportunity to welcome you back in the near future. Hakone Kowakien TEN-YU
Best Ryokan ever”
This ryokan is one of the best Ive ever stayed in. Albeit, the price is steep high. I feel that every penny was well spent. In-room onsen bathtub was not as good as other ryokans I stayed in. Water was not hot, and the bathtub was not nice or fancy, and the view was mediocre. But, the hotel public men & women onsen was amazing, they exchange genders every day, so do try both while you are there! The views are different and the style is different. Loved it. :) (I especially love the 2nd level modern one)
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-yu. We appreciate for your great review on your stay. It is wonderful to find out that you have been satisfied with the room you stayed in. And we are also very pleased that you enjoyed two public baths. The food menu will change every season. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien Ten-yu
Best view and room facilities”
1. Great view, on the top of mountain, fresh air, woods and it even has a private garden with small river and fall 2. Spacious room, and has mountain view. They have a bath tub on balcony so you can enjoy hot bath in your room with wonderful view. 3. The public hot bath area has excellent outdoor edgeless pool The only con is you have take a bus to go around the mountain road to get there which is quite easy to get car sick as it keeps turning circular.
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Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate for your great review on your stay. It is wonderful to find out that you have been satisfied with the room you stayed in. We are also glad to hear that you enjoyed open-air bath on the balcony in your room and our public bath with infinite horizon view. We look forward to welcoming you back in the near future. Hakone Kowakien TEN-YU
Exceptional”
We were there with big group of family for two nights. Really enjoyed the hot sprint, big clean room and also the set meals at breakfast and dinner were amazing. Located on a hill, its better to rent a car to get around.
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-yu. We appreciate for your great review on your stay. It is wonderful to find out that you have been satisfied with the room you stayed in. And we are also very pleased that you enjoyed the food for dinner and breakfast. The food menu will change every season. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien Ten-yu
Honeymoon Venue”
My experience at Hakone Kowakien TEN-YU was amazing. The room was luxurious, spacious, clean, comfy & that personal On-Sen tub at the balcony was breathtaking. Dinner was provided in utmost class with another level of fine dining Japanese style. They cater to your every need including your own Yumato for day wear & also pyjamas for night wear. They have 2 public on-sen that interchange male & female on alternate days, one was modern & the other was blending into nature. although you can't see Mt Fuji from the hotel but the experience they gave us was unforgettable. We will definitely come again & stay more than 1 night next time.
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Thank you very much for staying at Hakone Kowakien Ten-Yu for your honeymoon. We appreciate your great review on your stay. It is wonderful to find out that you have been satisfied with the room you stayed in. We are so pleased to read your comment that you enjoyed the two public baths. We are glad to hear that you liked open-air bath on the balcony and you enjoyed the dinner. Thank you for choosing to stay with us and sincerely hope we will have the opportunity to welcome you back in the near future. Hakone Kowakien TEN-YU
The Best Hotel in hakone”
The view of the Mountain from the terrace is spectacular. and The lobby’s guests waiting area is nice too.There is a free refreshment at the lobby which is a nice gesture to welcome guests. The infinity bath is also amazing . I think there is no single negative side on this hotel.
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Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate your perfect rating to us and your kind comment encourages our staff members. It gives us a great pleasure to hear that you had such a wonderful experience during your stay with us.We are also glad to hear that you enjoyed open-air bath with infinite horizon view. The scenery always changes and you can see the different beautiful nature in every season. And we will continue our efforts to provide more comfortable stay. We look forward to welcoming you back in the near future. Hakone Kowakien TEN-YU
Awesome Onsen”
Pros: Spacious room, complimentary shuttle to Gora station, open air bath in balcony of own room, excellent breakfast and complimentary coffee and iced teas in lobby throughout evening Cons: none!
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Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate your perfect rating to us. We are so glad to hear that you liked the room with open-air bath on the balcony and you enjoyed the breakfast buffet. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien Ten-Yu
Exceptional”
Wow, wow and wow again... Perfect hotel beautiful forest and nather... the room was huge with a nice hot spring bath. I wish we could have stayed more. The food was good and the staff was friendly and very helpful. .The best hotel i stayed in, ever.
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us and your kind comment encourages our staff members. It is wonderful to find out that you have been satisfied with the room you stayed in. We are also glad to hear that you liked our hot spring bath and you enjoyed our food. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien TEN-YU
Best hotel experience this year!”
This place is such great value for money! We're thinking about even canceling the rest of our trip and just coming back here. The teppanyaki dinner was also amazing, and their outdoor onsens are heaven on earth.
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Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate your wonderful review on your stay. We are so pleased to read your comment that you liked our outdoor onsens and you enjoyed the Teppan-yaki dinner. The scenery always changes and you can see the different beautiful nature in every season. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien TEN-YU
Relax and enjoyable journey in Ten-yu”
The environment here is pretty. You can totally enjoy the nature and relax here. Service is nice. There are coffee machine everywhere. You can enjoy it anytime anywhere. It is sad that we cant have a walk to the hotel temple during our stay.
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Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate your perfect rating to us. We are so glad to hear that you liked our location and our service. However, we are sorry to hear that you were not able to have a walk to the temple in the garden due to the damage of typhoon. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment. Hakone Kowakien TEN-YU
Quiet Luxury With a Killer View”
I knew our stay at TEN-YU was going to be nice, but it exceeded my expectations. The entire property, from the lobby to the garden, had this perfect blend of elegance and approachability. Sleek, contemporary decor and attentive staff contributed to the hotel's luxury factor, yet we never felt uncomfortable or unwelcome. The outdoor onsen overlooking the mountains was incredible, as was the private tub on our balcony. All in all, it was a pretty unforgettable experience.
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Thank you for choosing to stay with us on your recent visit to Hakone. We much appreciate for your great review on your stay. It is wonderful to find out that you have been satisfied with the room you stayed in. We are also glad to hear that you enjoyed our open-air onsen with infinite horizon view. The scenery always changes and you can see the different beautiful nature in every season. We look forward to welcoming you back in the near future. Hakone Kowakien TEN-YU
The best resort hotel so far”
The services of the staff is so damn good. They welcome us in the parking lot and help us bring our luggage. When you finish check in the staff show you all the facilities that the hotel has. The staff also ask us about our food for dinner, if there are allergies with Japanese food or not, ect. The room so fantastic, it has a mountain view, private bath, large and comfy bed. We felt that hotel is spoiling our honeymoon. At the end of the stay the staff also help is find a shuttle bus to get back to the station. What a marvelous hotel Ten Yu is.
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Thank you very much for staying at Hakone Kowakien Ten-Yu for your honeymoon. We appreciate your great review on your stay. And our staff would like to thank you for your wonderful comment. It is wonderful to find out that you have been satisfied with the room you stayed in. And we are also very pleased that you had a great time in Hakone. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien Ten-Yu
Exceptional”
Stayed there for two nights. Dinner on the first night was great, but on the second night it was nothing memorable. If we knew it beforehand, we would have requested to have the same meal for two nights.
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Thank you for choosing to stay with us on your recent visit to Hakone. We truly appreciate that you have shared your valuable comment with us. However, we apologize that we fell short of your expectations about dinner of the second night. Your feedback is very much appreciated and surely helps us to improve our service. We hope to have another opportunity to welcome you again at TEN-YU and to exceed your expectations. Hakone Kowakien TEN-YU
Very nice hotel”
Love the hotel, very clean and new. A bit on the mountain. Dinner and breakfast are great
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us. It is wonderful to find out that you have been satisfied with the dinner and the breakfast. The scenery always changes and you can see the different beautiful nature in every season. Thank you for choosing to stay with us and sincerely hope we will have the opportunity to welcome you back in the near future. Hakone Kowakien TEN-YU
Exceed Expectations ”
Everything was perfect. Great attention to details. Both onsens were beautiful! Room was a cool modern take on a traditional Ryokan. Food was outstanding. Very romantic and relaxing.
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It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. We appreciate your high score and precious comment on your stay. It is wonderful to find out that you have been satisfied with the room you stayed in. We are also glad to hear that you liked the two public baths and you enjoyed our food. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien TEN-YU