About Check in time
- Check in is available from 3.00PM until 6.00PM
- We recommend you check in as early as you can to make the check in process as smooth as possible.
Please contact the hotel beforehand, if you will be later than 5 PM.
If you fail to check in by 6 PM without any notice, your booking could be cancelled without any refund.
Japanese Kaiseki Dinner Serving time
- Dinner is serverd between 6 PM and 7 PM.
- Dinner will be served at restaurant except who stays in Japanese Style Villa type.
- For the guests who stay in Japanese Style Villa, the dinner will be served in the guest room.
To provide fresh dishes and for hygiene safety, dinner can only be served during the fixed time above.
- If guests' check in time is later than dinner time, your dinner can not be served, and unfortunately no refund is available.
- Any requests for vegetarian food, gluten free food, sea food, etc. unfortunately cannot be accepted due to fixed menu.
Guests arriving after 05:00 PM are requested to contact the property directly prior to arrival so alternative arrangements can be made.
Children under 4 years old will be charged JPY 2,160 per child per night when using existing bedding.
Children 4 years and over are considered as adults.
When booking more than 5 rooms, different policies and additional supplements may apply.