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Hakone Onsen Sanso Nakamura
1283-97 Sengokuhara, Asigarashimogun, Hakone, Hakone, Japan, 250-0631 - See map
This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant and hot spring bath on-site.
Highlights
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Laundry service
Restaurants
Safety deposit boxes
Wi-Fi in public areas
nice traditional Onsen”
Tried many Onsen in Japan this one is probably the best one for me. location and environment very nice, also the staff.
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Thank you for staying at Hakone Onsen Sanso Nakamura. We are very happy that you, who have visited many hot spring resorts in Japan, liked our hot springs. We are looking forward to seeing you again.
Amazing Hospitality ”
The elderly woman made effort to prepare us food after arriving late and not having dinner reservations. The delicious udon meal was much appreciated. The ryokan has the charm of old traditional ryokans. The gem is in their onsen water as it is rich in sulfur. You can smell the sulfur in the water and the color is milky. Very good for the problematic skin and aching joints/muscles. There were sufficient parking however you would need good back up skills to park a large vehicle lol.
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Exceptional”
Loved this hotel. All my friends who saw pictures agreed that this what was shown in animes growing up. The Onsen was a great add-on. Opens at 6AM so I got to go for a dip before checkout
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Thank you for staying at Hakone Onsen Sanso Nakamura. We are very happy that you like Japan, and our hotel. We are looking forward to seeing you again.
very kind staff”
staff is really kind and professional. i want to visit this place in near future again.
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この度は箱根温泉山荘なかむらにご宿泊いただき、ありがとうございました。 またのお越しを心よりお待ちしております。
Exceptional”
Great traditional building. My room was quite pretty and opened up to see the trees in the garden behind. The shared onsen was nice (I did only get to see the smaller onsen so can't comment on the bigger one!) As it is an older building, walls are thinner so bring earplugs if you're a light sleeper. And if you're on foot, it is a 10min ish walk from the nearest bus stop. But otherwise it's convenient enough to get to.
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Thank you for visiting Hakone Onsen Sanso Nakamura. We are looking forward to seeing you again.
Nice Hotel”
My fiance and I stayed at this hotel when we first come to Hakone and we really like it. The owner is really nice and nice. The hotel is kind of the path so it hard to find and the walk up is uphill. It a nice hotel to get away from the city. Recommend to stay.
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Perfect retreat ”
Close proximity to Venetian museum and little prince museum and about 15 mins drive from Owakudani.... There’s an on-site onsen with a serene background .... definitely will be back
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Excellent”
Dinner and Breakfast was excellent. Staff is super nice and kind. Calm and very relaxing place!!
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Above average”
-There is a sewer smell throughout the property -Women can only use the main onsen in the morning before check-out. In the evening, women can use the smaller onsen that can only accommodate 3 people (men are against)
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箱根温泉山荘なかむらにご宿泊いただき、ありがとうございました。 メインの温泉と小さな温泉については当日に泊まっている人数に応じて男性と女性の入れ替えをしています。 またのお越しを心よりお待ちしております。
Old and worn”
I wouldn't recommend this place if you have lots of luggage/big suitcases. It's a short but steep hike up from the bus stop, and uneven rocky steps up to the entrance. Also more narrow staircases and corridors inside. The facilities felt old and worn out. The carpet on the staircases was completely worn through in many places. The walls/door were quite thin and other guests voices/footsteps were clearly audible. Sharing a toilet and wash basin with other guests could be inconvenient if you're not used to shared facilities. Other than that, no complaints about the room itself (Western style). It was spacious, there was wifi (which was a little patchy), new air conditioning (adjustable temperature), and the bed was big and comfortable. Everything seemed clean to me, just old. With so many options in the area, I would never choose this place for a hot spring day trip. There are only two baths, both indoors and both quite small, without much of a view. I didn't eat at the property, instead walked back down to the nearest main road and ate at a local restaurant, then bought snacks from the Lawson convenience store. In that sense, the location is fairly convenient. I stayed here at what was apparently a discounted price, but I still felt it was a bit expensive.
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Thank you for staying at Hakone Onsen Sanso Nakamura. We regret that we were unable to meet your expectations in many respects. We will continue to improve our services and facilities in order to become a better hotel. Thank you for posting your review.
Overpriced and hard to get to”
We paid 21,000 yen per night and obtained a small room WITHOUT an ensuite bathroom. The sink, toilet, shower and bathing areas were all communal. The pics are deceiving. The bathroom they show is the communal onsen one. The room they show appear to be somewhat spacious but when you layout the tatami mattresses there is no space to open the luggage properly. It is indeed around 7mins from the bus stop but you have to carry yr luggage up a winding road with no proper pedestrian pathway and then up a flights of uneven cobbled stone steps. The only good thing is the breakfast. Very hearty and delicious.
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Thank you for staying at Hakone Onsen Sanso Nakamura. We are glad that you liked our traditional Japanese breakfast. We have replaced the photo of the bath you pointed out. I am very sorry for causing confusion. Thank you for your contribution.
Never again”
This place should not be listed on Agoda. I found bugs in my room, there was no private bathroom despite being described as a room with a private bathroom. The only shower was in the onsen sitting down. I left within 1 hour of being there. It is also not convenient if you’re traveling by bus since you need to walk uphill.
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Thank you for staying at Hakone Onsen Sanso Nakamura. I was looking forward to welcoming you, but I am very sorry for the disappointment. We hope you can find your ideal accommodation.
Welcoming traditional Japanese experience”
We had a wonderful one night stay at the Nakamura ryokan. This is a traditional, small family owned establishment set in the lush Hakone forest. We had the dinner/breakfast package, which I would definitely recommend as it was delicious and excellent value. The owners were very welcoming, and speak some English. The two onsens were very nice, and the larger one has beautiful views through the bamboo. The tatami rooms are large (ours had a separate dressing room and small seating area), and the shared toilets and sink were just outside the room. The hotel is only a 5-10 min walk from the nearest bus stop, although (like much of Hakone) up a very steep hill. Alternatively, a taxi from Gora train station is ~1800 yen. Hakoneyumoto station also has a luggage delivery service (800 yen) - leave your bag before midday and head out sightseeing, and your bag will be at your hotel by mid-afternoon.
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Business traveller experiencing local Japan”
I had a weekend between working weeks to spend in Japan and see the sights. The Hakone Onsen Sanso Nakamura was a Ryokan I found online that had favorable reviews. The staff was very attentive to making my stay comfortable even though they spoke very little English. The hotel is tidy though aged and in need of a good dusting. The Onsen was great and was very soothing after a day walking around. Everything is in Japanese so the hotel is somewhat hard to find but asking at the Lawson Station convenience store was beneficial to getting there. I would consider them again for future stays in the area though I may be persuaded to take a look at other options as well.
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Lovely Quaint OnSen Hotel - Tranquil and Homely”
This was a very tranquil and nice resort that caters to lower density hotel. The hostess, Kami-San was very gracious and tried to ensure that we had a good stay. I was the lone vegan in my group, comprising of my family members, and KamiSan goes out of her way to accommodate me! Am indeed very grateful for that and we all had a most delicious meals - breakfast and dinner whilst there. We strongly recommend the Hotel Nakamura.
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I'd say more but out of space”
Value: a bit pricey. Breakfast was expensive but we were served crab and a full fish. It was delicious. Best part was their onsen. Its normally separate, but if there is no one there they'll let you go together. I wish they had a private one. There is a big really nice onsen, and a small not so nice. They rotate. The big one is definitely nicer. The small one super hot. I couldn't stay in it long. If you are sensitive to heat try the large one and go in at the opposite side where the water is pouring. Remote: It is remote. Family Mart is walkable and open 24 hours. If you don't get breakfast at the hotel, nothing is open except Family Mart. We didn't try for dinner at the hotel as it was just too early. Most places in the area closes around 4 - 5 pm. There are places open late that are a short bus ride away. Bathroom is shared, not private! Also heating outside your room is poor which means walking to the restroom is cold! The front desk is not always occupied.
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Awesome place,a little hidden gem”
Super nice staff, amazing private onsen available from early morning to late evening. Room had a beautiful view, felt like I was lost in the woods in the good sense. I have never encountered anyone in the onsen so felt like I was owning the whole place myself. Only thing to mention is the entrance of the hotel is about a 10 mins walk uphill from the busstop so I struggled a bit with my luggage. However as soon as staff sees you they jump to help with carrying your bags. Would definitely recommend this place, perfect connection to most sightseeing spots.
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A great experience in Hakone”
Loved the onsen, and the hospitality offered by the staff. The baths for men and women change daily in the morning, so you get to enjoy both even if you're staying only for the night. The atmosphere after the sun set was magical, even if that meant a standoff with an 8-legged creature lured in by the warmth of the room. The futon was extra comfortable. Super-clean guest yukata. It's a bit far to walk (on your own, after dark, if you're a chicken, like I am) to get dinner, so I'd recommend booking it at the hotel. The breakfast was positively massive and delicious and prepared with care. Arrived on Sunday and stayed until Monday, which was why the place was positively empty. It might look a bit run down, but you can tell the staff still care and keep it clean and guest-friendly. A great experience!
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Fantastic authentic onsen it a picture perfect setting - but shame about the rest of the hotel”
I feel like I have to defend this hotel a little bit given some of the other reviews, although I will admit that the price was rather too high for what was on offer. First off, the onsen is incredible, it's the real deal for the "purists" out there. The water is incredibly hot, has a milky consistency with a sulphurous smell and genuinely feels like you're sitting in a volcano, with a perfect view out on a little bamboo forest, plus a nice sitting area afterwards for you to recover in. Some complained that the onsen was dirty, but if you have proper untreated volcano water you get a variety of miscellaneous deposits on the walls and floors it just happens. However, given the state of the rest of the hotel, yes ok it could have done with a little clean up. The rooms were fine, basic but fine and comfortable. Everything felt a little dated but a lot of Japanese hotels seem to look like that. Breakfast was a whopping ¥2300 per person, but the restaurant area was very nice indeed.
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Good”
This place should be better but we arrived after the typhoon. The main facility that we want which is onsen, was broke that time. They offered us another onsen near the hotel but we should pay for it. I think it will be better if the hotel offer that as their responsibility due to their broken facility. Beside, Staff are very polite and helpful. Overall my stay here is good.
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