Travelling to Japan? Read all updated requirements before you book.
Exterior view, Hakone Onsen Sanso Nakamura in Hakone
Japanese Style Room - Guestroom, Hakone Onsen Sanso Nakamura in Hakone
Lobby, Hakone Onsen Sanso Nakamura in Hakone
Bathroom, Hakone Onsen Sanso Nakamura in Hakone
Entrance, Hakone Onsen Sanso Nakamura in Hakone
Entrance, Hakone Onsen Sanso Nakamura in Hakone
Exterior view, Hakone Onsen Sanso Nakamura in Hakone

Removed from saved list

7.3

Very good

655 reviews

655 reviews

See map
See map

6.8

Good

Location rating score

Parking
FREE
Popular landmarks
Hakone Venetian Glass Museum 510 m
Pola Museum of Art 860 m
Sengokuhara 1.2 km
Hakone Ropeway 2.0 km
Ōwakudani 2.2 km
Hakone Gōra Park 3.2 km
The Hakone Open-Air Museum 3.8 km
Hakone Shrine / Kuzuryu Shrine Singu 6.5 km
Odawara Castle 12.7 km
Nearby landmarks
Sengokuhara Onsen 150 m
Senkyoromae Bus Station 220 m
Shikikurabuhakonewanoka 480 m
Hakone Venetian Glass Museum 510 m
Hakone Kowakien Yunessun Hot Spring 550 m
Shinanok Bus Station 600 m
Hakone Rehabilitation Hospital 670 m
Hakone Botanical Garden of Wetlands 820 m
Nagai Clinic 850 m
Pola Museum of Art 860 m

Hakone Onsen Sanso Nakamura

1283-97 Sengokuhara, Asigarashimogun, Hakone, Hakone, Japan, 250-0631 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant and hot spring bath on-site.

Highlights

230 meters to public transportation

490 meters to Hakone Venetian Glass Museum

Free Wi-Fi in all rooms!

Hot spring bath

Daily housekeeping

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Laundry service

Restaurants

Safety deposit boxes

Wi-Fi in public areas

This property is in high demand!

7 travelers have booked today.

Value for money7.3
Location rating6.8
Nearest airportHaneda Airport (HND)
Distance to airport76.4 km

Rooms available at Hakone Onsen Sanso Nakamura

Japanese Style Room for 5 People
...
  • Room size: 15 m²/161 ft²
  • Garden view
  • 5 futons
Enter dates to see prices
Japanese Style Room for 6 People
...
  • Room size: 15 m²/161 ft²
  • Garden view
  • 6 futons
Enter dates to see prices
Japanese Style Room
...
  • Room size: 12 m²/129 ft²
  • Nature view
  • 4 futons
Enter dates to see prices
Japanese Style for 2 people
...
  • Shower
  • Shared bathroom
  • 2 futons
Enter dates to see prices
Japanese Triple Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 3 futons
Enter dates to see prices
Twin Room
...
  • Room size: 12 m²/129 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Twin Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Japanese Style Room
...
  • Room size: 15 m²/161 ft²
  • Garden view
  • 5 futons
Enter dates to see prices
Japanese-style Corner Room
...
  • Room size: 15 m²/161 ft²
  • Garden view
  • 6 futons
Enter dates to see prices
Japanese Style Room ( 1-2 adult )
...
  • Shared bathroom
  • 2 futons
Enter dates to see prices

Frequently asked questions

How many rooms does Hakone Onsen Sanso Nakamura have?

Hakone Onsen Sanso Nakamura has a total of 15 rooms.

At what time of the year is Hakone Onsen Sanso Nakamura most popular?

Hakone Onsen Sanso Nakamura's most popular month where verified tourists have stayed the most is in January.

What was the average room rate for Hakone Onsen Sanso Nakamura been in the past month?

The typical room rate for Hakone Onsen Sanso Nakamura in the past month is 12355.82 JPY, compared to city's average of 42908.81 JPY.

What payment options are supported at Hakone Onsen Sanso Nakamura?

Hakone Onsen Sanso Nakamura supports up to 5, with payment card options including MasterCard, American Express, and Visa.

What is the average rating that past Couples' have given to Hakone Onsen Sanso Nakamura?

Verified couple travelers that have stayed at this property have given Hakone Onsen Sanso Nakamura an average rating of 7.2. You can look up on more detailed customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Hakone Onsen Sanso Nakamura?

Past families with young children that have stayed at this property have given Hakone Onsen Sanso Nakamura an average rating of 7.0. You can look up more complete customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Hakone Onsen Sanso Nakamura?

Past families with older children that have stayed at this property have given Hakone Onsen Sanso Nakamura an average rating of 6.9. You can search for more descriptive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by Hakone Onsen Sanso Nakamura?

Hakone Onsen Sanso Nakamura’s local neighborhood is Hakone which comprises of popular restaurants such as Le Petit Prince, Sengoku, and La Foret.

What time is check-in and check-out at Hakone Onsen Sanso Nakamura?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

Is breakfast offered at Hakone Onsen Sanso Nakamura?

Travelers can enjoy breakfast offered with an additional charge of 2420 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about Hakone Onsen Sanso Nakamura

  • 10

    Exceptional
    Location

    "Location and environment very nice, also the staff."

    Vince

    |

    February 2, 2023

  • 9.6

    Exceptional
    Location

    "Close proximity to Venetian museum and little prince museum and about 15 mins drive from Owakudani."

    Renee

    |

    April 28, 2021

  • 7.6

    Very good
    Breakfast

    "Both dinner and breakfast in dining area were presented very well and delicious."

    Theingi

    |

    June 24, 2023

Property ranking|Compared to 522 Hakone properties
See all rankings
Cheapest price score
Value for money score
7.4/10
Cleanliness score
7.4/10
Room comfort score
7/10
Better than
99
%
of Hakone properties
Better than
76
%
of Hakone properties
Better than
76
%
of Hakone properties
Better than
76
%
of Hakone properties
Overall rating:

7.3

Very good
655 reviews
Cleanliness
7.3
Facilities
7.1
Location
6.8
Read all reviews >
What travelers say they love:
The room is great and the service is really good!
Jaemarc from Japan
Couple
More about Hakone Onsen Sanso Nakamura

More about Hakone Onsen Sanso Nakamura

Hakone Onsen Sanso Nakamura

Get ready for an urban adventure with a stay at Hakone Onsen Sanso Nakamura, which offers you both the best of Hakone and the surrounding possibilities. The true local flavors and culture of Hakone are yours with a stay at Hakone Onsen Sanso Nakamura, located just 3.8 km from the famous The Hakone Open-Air Museum.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hakone Onsen Sanso Nakamura. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. The ryokan provides front desk services such as luggage storage for guests' convenience.
Wear your favorite outfits again and again thanks to the laundromat offered at Hakone Onsen Sanso Nakamura. The ryokan's daily housekeeping will make staying in a great choice. The ryokan is entirely non-smoking.
Rooms at Hakone Onsen Sanso Nakamura are designed with the guest in mind. To enhance your stay, some rooms at the ryokan come with blackout curtains and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the ryokan. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.


Around the property

Venture outside the ryokan and explore Hakone. Tourists travel from around the world to see Hakone Ropeway, which is an easy visit just 2.0 km away. You're sure to want to visit Odawara Castle located 12.7 km away, among the most sought-after photographs for anyone visiting Hakone.


Reasons to stay here

Spend less here on rooms than you would at 98% of other accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.1

Most talked about facilities

Breakfast

8 mentions

Housekeeping

4 mentions

Internet

1 mention

View

1 mention

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Public bath
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Heating
  • Non-smoking
  • Slippers
  • Towels
  • TV

Food and dining

Restaurants on site
Restaurant
  • Cuisine: Japanese
  • Menu: A-la-carte

Location

1283-97 Sengokuhara, Asigarashimogun, Hakone, Hakone, Japan, 250-0631
Good
Location

6.8

Airports
  • Haneda Airport (HND)
    76.4 km 1.6 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    92.1 km 1.7 hour drive
Public transportation
  • Senkyoromae Bus Station
    220 m
  • Shinanok Bus Station
    600 m
Hospital or clinic
  • Hakone Rehabilitation Hospital
    670 m
Convenience store
  • Lawson
    730 m
Cash withdrawal
  • ATM
    1.1 km

What's nearby

Popular landmarks
  • Hakone Venetian Glass Museum
    510 m
  • Pola Museum of Art
    860 m
  • Sengokuhara
    1.2 km
  • Hakone Ropeway
    2.0 km
  • Ōwakudani
    2.2 km
  • Hakone Gōra Park
    3.2 km
  • The Hakone Open-Air Museum
    3.8 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    6.5 km
  • Odawara Castle
    12.7 km
Nearby landmarks
  • Sengokuhara Onsen
    150 m
  • Senkyoromae Bus Station
    220 m
  • Shikikurabuhakonewanoka
    480 m
  • Hakone Venetian Glass Museum
    510 m
  • Hakone Kowakien Yunessun Hot Spring
    550 m
  • Shinanok Bus Station
    600 m
  • Hakone Rehabilitation Hospital
    670 m
  • Hakone Botanical Garden of Wetlands
    820 m
  • Nagai Clinic
    850 m
  • Pola Museum of Art
    860 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children will be charged JPY 2,100 per child per night when using existing bed. The additional charge will be paid at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until18:00
  • Check-out until10:00
Extras
  • Breakfast charge (unless included in room price)2420 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors2
  • Number of rooms 15
  • Room voltage100
  • Year property opened1980
  • Most recent renovation2010
Parking
  • Daily parking fee0 JPY

Reviews of Hakone Onsen Sanso Nakamura from real guests

Provided by verified guests of Agoda
7.3
Cleanliness7.3
Facilities7.1
Location6.8
Room comfort and quality7.0
Service8.1
Value for money7.3
High score for Hakone
Rating
9+ Exceptional (61)
8-9 Excellent (40)
7-8 Very Good (44)
6-7 Good (26)
<6 Below Expectation (61)
Time of the year
Mar - May (72)
Jun - Aug (47)
Sep - Nov (56)
Dec - Feb (57)

Show reviews that mention 

Showing 232 verified guest comments
12345
10.0
Exceptional
Vince from Hong Kong SAR, China
Family with young children
Japanese Triple Room
Stayed 1 night in January 2023

nice traditional Onsen”

Tried many Onsen in Japan this one is probably the best one for me. location and environment very nice, also the staff.

Reviewed February 02, 2023

See room deals

Thank you for staying at Hakone Onsen Sanso Nakamura. We are very happy that you, who have visited many hot spring resorts in Japan, liked our hot springs. We are looking forward to seeing you again.

Responded February 08, 2023
Hakone Onsen Sanso Nakamura
10.0
Exceptional
Geoanne from Japan
Couple
Japanese Style Room ( 1-2 adult )
Stayed 1 night in December 2021

Amazing Hospitality ”

The elderly woman made effort to prepare us food after arriving late and not having dinner reservations. The delicious udon meal was much appreciated. The ryokan has the charm of old traditional ryokans. The gem is in their onsen water as it is rich in sulfur. You can smell the sulfur in the water and the color is milky. Very good for the problematic skin and aching joints/muscles. There were sufficient parking however you would need good back up skills to park a large vehicle lol.

Reviewed December 12, 2021

See room deals

9.6
Exceptional
Sabrina from Japan
Solo traveler
Japanese Style for 2 people
Stayed 1 night in January 2023

Exceptional”

Loved this hotel. All my friends who saw pictures agreed that this what was shown in animes growing up. The Onsen was a great add-on. Opens at 6AM so I got to go for a dip before checkout

Reviewed February 03, 2023

See room deals

Thank you for staying at Hakone Onsen Sanso Nakamura. We are very happy that you like Japan, and our hotel. We are looking forward to seeing you again.

Responded February 08, 2023
Hakone Onsen Sanso Nakamura
10.0
Exceptional
TAEKYUNG from United States
Couple
Japanese Triple Room
Stayed 1 night in October 2022

very kind staff”

staff is really kind and professional. i want to visit this place in near future again.

Reviewed October 16, 2022

See room deals

この度は箱根温泉山荘なかむらにご宿泊いただき、ありがとうございました。 またのお越しを心よりお待ちしております。

Responded October 31, 2022
Hakone Onsen Sanso Nakamura
9.2
Exceptional
Iris from Canada
Solo traveler
Japanese Style for 2 people
Stayed 2 nights in November 2022

Exceptional”

Great traditional building. My room was quite pretty and opened up to see the trees in the garden behind. The shared onsen was nice (I did only get to see the smaller onsen so can't comment on the bigger one!) As it is an older building, walls are thinner so bring earplugs if you're a light sleeper. And if you're on foot, it is a 10min ish walk from the nearest bus stop. But otherwise it's convenient enough to get to.

Reviewed November 21, 2022

See room deals

Thank you for visiting Hakone Onsen Sanso Nakamura. We are looking forward to seeing you again.

Responded December 12, 2022
Hakone Onsen Sanso Nakamura
9.6
Exceptional
Khiem from United States
Couple
Japanese Style Room
Stayed 2 nights in April 2019

Nice Hotel”

My fiance and I stayed at this hotel when we first come to Hakone and we really like it. The owner is really nice and nice. The hotel is kind of the path so it hard to find and the walk up is uphill. It a nice hotel to get away from the city. Recommend to stay.

Reviewed February 12, 2020

See room deals

9.6
Exceptional
Renee from Japan
Group
Japanese Style Room ( 1-2 adult )
Stayed 2 nights in April 2021

Perfect retreat ”

Close proximity to Venetian museum and little prince museum and about 15 mins drive from Owakudani.... There’s an on-site onsen with a serene background .... definitely will be back

Reviewed April 28, 2021

See room deals

8.4
Excellent
Rasika
Family with young children
Japanese Style Room
Stayed 1 night in July 2021

Excellent”

Dinner and Breakfast was excellent. Staff is super nice and kind. Calm and very relaxing place!!

Reviewed July 26, 2021

See room deals

6.0
sojin from France
Solo traveler
Twin Room
Stayed 1 night in December 2022

Above average”

-There is a sewer smell throughout the property -Women can only use the main onsen in the morning before check-out. In the evening, women can use the smaller onsen that can only accommodate 3 people (men are against)

Reviewed December 14, 2022

See room deals

箱根温泉山荘なかむらにご宿泊いただき、ありがとうございました。 メインの温泉と小さな温泉については当日に泊まっている人数に応じて男性と女性の入れ替えをしています。 またのお越しを心よりお待ちしております。

Responded January 13, 2023
Hakone Onsen Sanso Nakamura
4.8
Esther from Japan
Solo traveler
Twin Room
Stayed 1 night in December 2022

Old and worn”

I wouldn't recommend this place if you have lots of luggage/big suitcases. It's a short but steep hike up from the bus stop, and uneven rocky steps up to the entrance. Also more narrow staircases and corridors inside. The facilities felt old and worn out. The carpet on the staircases was completely worn through in many places. The walls/door were quite thin and other guests voices/footsteps were clearly audible. Sharing a toilet and wash basin with other guests could be inconvenient if you're not used to shared facilities. Other than that, no complaints about the room itself (Western style). It was spacious, there was wifi (which was a little patchy), new air conditioning (adjustable temperature), and the bed was big and comfortable. Everything seemed clean to me, just old. With so many options in the area, I would never choose this place for a hot spring day trip. There are only two baths, both indoors and both quite small, without much of a view. I didn't eat at the property, instead walked back down to the nearest main road and ate at a local restaurant, then bought snacks from the Lawson convenience store. In that sense, the location is fairly convenient. I stayed here at what was apparently a discounted price, but I still felt it was a bit expensive.

Reviewed December 23, 2022

See room deals

Thank you for staying at Hakone Onsen Sanso Nakamura. We regret that we were unable to meet your expectations in many respects. We will continue to improve our services and facilities in order to become a better hotel. Thank you for posting your review.

Responded January 13, 2023
Hakone Onsen Sanso Nakamura
4.4
Ruth from Singapore
Couple
Japanese Style for 2 people
Stayed 2 nights in December 2022

Overpriced and hard to get to”

We paid 21,000 yen per night and obtained a small room WITHOUT an ensuite bathroom. The sink, toilet, shower and bathing areas were all communal. The pics are deceiving. The bathroom they show is the communal onsen one. The room they show appear to be somewhat spacious but when you layout the tatami mattresses there is no space to open the luggage properly. It is indeed around 7mins from the bus stop but you have to carry yr luggage up a winding road with no proper pedestrian pathway and then up a flights of uneven cobbled stone steps. The only good thing is the breakfast. Very hearty and delicious.

Reviewed December 27, 2022

See room deals

Thank you for staying at Hakone Onsen Sanso Nakamura. We are glad that you liked our traditional Japanese breakfast. We have replaced the photo of the bath you pointed out. I am very sorry for causing confusion. Thank you for your contribution.

Responded February 08, 2023
Hakone Onsen Sanso Nakamura
2.0
Jessica from United States
Solo traveler
Japanese Style for 2 people
Stayed 2 nights in January 2023

Never again”

This place should not be listed on Agoda. I found bugs in my room, there was no private bathroom despite being described as a room with a private bathroom. The only shower was in the onsen sitting down. I left within 1 hour of being there. It is also not convenient if you’re traveling by bus since you need to walk uphill.

Reviewed January 24, 2023

See room deals

Thank you for staying at Hakone Onsen Sanso Nakamura. I was looking forward to welcoming you, but I am very sorry for the disappointment. We hope you can find your ideal accommodation.

Responded February 08, 2023
Hakone Onsen Sanso Nakamura
9.0
Exceptional
Jenny from United Kingdom
Couple
Stayed 1 night in June 2014

Welcoming traditional Japanese experience”

Friendly owners, beautiful surroundings, large rooms

We had a wonderful one night stay at the Nakamura ryokan. This is a traditional, small family owned establishment set in the lush Hakone forest. We had the dinner/breakfast package, which I would definitely recommend as it was delicious and excellent value. The owners were very welcoming, and speak some English. The two onsens were very nice, and the larger one has beautiful views through the bamboo. The tatami rooms are large (ours had a separate dressing room and small seating area), and the shared toilets and sink were just outside the room. The hotel is only a 5-10 min walk from the nearest bus stop, although (like much of Hakone) up a very steep hill. Alternatively, a taxi from Gora train station is ~1800 yen. Hakoneyumoto station also has a luggage delivery service (800 yen) - leave your bag before midday and head out sightseeing, and your bag will be at your hotel by mid-afternoon.

Reviewed June 30, 2014

See room deals

6.3
Good
Sean from United States
Solo traveler
Stayed 2 nights in October 2014

Business traveller experiencing local Japan”

Value for Money, On site Onsen (Awesome), Attentiveness of Staff

I had a weekend between working weeks to spend in Japan and see the sights. The Hakone Onsen Sanso Nakamura was a Ryokan I found online that had favorable reviews. The staff was very attentive to making my stay comfortable even though they spoke very little English. The hotel is tidy though aged and in need of a good dusting. The Onsen was great and was very soothing after a day walking around. Everything is in Japanese so the hotel is somewhat hard to find but asking at the Lawson Station convenience store was beneficial to getting there. I would consider them again for future stays in the area though I may be persuaded to take a look at other options as well.

Reviewed October 25, 2014

See room deals

10.0
Exceptional
Siew from Malaysia
Group
Japanese Style Room
Stayed 2 nights in December 2018

Lovely Quaint OnSen Hotel - Tranquil and Homely”

This was a very tranquil and nice resort that caters to lower density hotel. The hostess, Kami-San was very gracious and tried to ensure that we had a good stay. I was the lone vegan in my group, comprising of my family members, and KamiSan goes out of her way to accommodate me! Am indeed very grateful for that and we all had a most delicious meals - breakfast and dinner whilst there. We strongly recommend the Hotel Nakamura.

Reviewed January 02, 2019

See room deals

8.8
Excellent
Amy from United States
Couple
Japanese Style Room
Stayed 2 nights in February 2018

I'd say more but out of space”

Value: a bit pricey. Breakfast was expensive but we were served crab and a full fish. It was delicious. Best part was their onsen. Its normally separate, but if there is no one there they'll let you go together. I wish they had a private one. There is a big really nice onsen, and a small not so nice. They rotate. The big one is definitely nicer. The small one super hot. I couldn't stay in it long. If you are sensitive to heat try the large one and go in at the opposite side where the water is pouring. Remote: It is remote. Family Mart is walkable and open 24 hours. If you don't get breakfast at the hotel, nothing is open except Family Mart. We didn't try for dinner at the hotel as it was just too early. Most places in the area closes around 4 - 5 pm. There are places open late that are a short bus ride away. Bathroom is shared, not private! Also heating outside your room is poor which means walking to the restroom is cold! The front desk is not always occupied.

Reviewed February 25, 2018

See room deals

8.8
Excellent
Kata from Hungary
Solo traveler
Japanese Style Room
Stayed 2 nights in October 2019

Awesome place,a little hidden gem”

Super nice staff, amazing private onsen available from early morning to late evening. Room had a beautiful view, felt like I was lost in the woods in the good sense. I have never encountered anyone in the onsen so felt like I was owning the whole place myself. Only thing to mention is the entrance of the hotel is about a 10 mins walk uphill from the busstop so I struggled a bit with my luggage. However as soon as staff sees you they jump to help with carrying your bags. Would definitely recommend this place, perfect connection to most sightseeing spots.

Reviewed October 08, 2019

See room deals

9.2
Exceptional
Anna from Poland
Solo traveler
Japanese Style Room
Stayed 1 night in October 2018

A great experience in Hakone”

Loved the onsen, and the hospitality offered by the staff. The baths for men and women change daily in the morning, so you get to enjoy both even if you're staying only for the night. The atmosphere after the sun set was magical, even if that meant a standoff with an 8-legged creature lured in by the warmth of the room. The futon was extra comfortable. Super-clean guest yukata. It's a bit far to walk (on your own, after dark, if you're a chicken, like I am) to get dinner, so I'd recommend booking it at the hotel. The breakfast was positively massive and delicious and prepared with care. Arrived on Sunday and stayed until Monday, which was why the place was positively empty. It might look a bit run down, but you can tell the staff still care and keep it clean and guest-friendly. A great experience!

Reviewed November 07, 2018

See room deals

7.2
Very good
Neil from United Kingdom
Solo traveler
Twin Room
Stayed 1 night in October 2018

Fantastic authentic onsen it a picture perfect setting - but shame about the rest of the hotel”

I feel like I have to defend this hotel a little bit given some of the other reviews, although I will admit that the price was rather too high for what was on offer. First off, the onsen is incredible, it's the real deal for the "purists" out there. The water is incredibly hot, has a milky consistency with a sulphurous smell and genuinely feels like you're sitting in a volcano, with a perfect view out on a little bamboo forest, plus a nice sitting area afterwards for you to recover in. Some complained that the onsen was dirty, but if you have proper untreated volcano water you get a variety of miscellaneous deposits on the walls and floors it just happens. However, given the state of the rest of the hotel, yes ok it could have done with a little clean up. The rooms were fine, basic but fine and comfortable. Everything felt a little dated but a lot of Japanese hotels seem to look like that. Breakfast was a whopping ¥2300 per person, but the restaurant area was very nice indeed.

Reviewed October 12, 2018

See room deals

8.8
Excellent
Aldian from Indonesia
Couple
Japanese Style for 2 people
Stayed 1 night in December 2019

Good”

This place should be better but we arrived after the typhoon. The main facility that we want which is onsen, was broke that time. They offered us another onsen near the hotel but we should pay for it. I think it will be better if the hotel offer that as their responsibility due to their broken facility. Beside, Staff are very polite and helpful. Overall my stay here is good.

Reviewed December 14, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss