"Great location, fantastic staff, well prepared food, availab..."
October 7, 2018
170 meters to public transportation
Free Wi-Fi in all rooms!
Hot spring bath
|Value for money||8.7|
|Nearest airport||Haneda Airport (HND)|
|Distance to airport||70.4 km|
"The food was always amazing."
April 18, 2018
"the lady who serves our room was also amazing."
April 18, 2018
"The Ryokan is next to a river and there is a terrace where you can sit and enjoy the view outside."
September 12, 2018
"Very kind staff and great to have the option of the private..."
November 1, 2017
Each of the 22 rooms at this fine 4-star hotel feature superior amenities. All rooms have bathrobes, an in-room safe, internet access, a bathtub, as well as other amenities. Featuring Wi-Fi in public areas, a bar/pub, meeting facilities, and shops, this Hakone hotel is sure to make each guest's trip is an enjoyable one. Unwind after your day with a choice of spa - just one of the hotel's excellent sporting and leisure offerings. Comfort and convenience are the hallmarks of Hakone Shiunso.
"All the staff are very nice and the private is the best expe..."
May 1, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
Nice room. Awesome staff service at the reception. Recommended place for a relaxing time.
First stay in Ryokan and great experience”
The staff was very helpful even before our stay giving us information on the luggage delivery service at Hakone-Yumato station so that we could drop off luggage in the morning before exploring the area. The private outdoor bath was worth extra cost but you could be just as satisfied with the included indoor private bath or the shared baths. Dinner and breakfast were both amazing so make sure to start hungry.
Great location, fantastic staff, well prepared food, available private hot spring bath.
Lovely Ryokan next to the river and close to Hakone Yumoto station”
We had a lovely time at this Ryokan. It is a mix of modern and traditional where the Ryokan itself is a bit modern but the room we stayed in was very traditional with tatami mats and futon. The Ryokan is next to a river and there is a terrace where you can sit and enjoy the view outside. The staff were very accommodating but not all of them spoke English (they did try their best). The food (Keiseki) was decent though not every dish could be rated excellent- it was more of an experience rather than a culinary success. We were a bit let down by desert- it was just fruits but that's being very picky. The room was immaculately clean and we were provided with (I think it's called) a yukata to use to go to the hot spring (onsen). There are two hot springs, one indoor and one outdoor and they switch daily between men and woman. Overall a decent place but would have preferred less disposable toiletries and a "fresher" looking lobby space.
It wasn't cheap. But it was well worth every cent & I would do it again and again. I yearn to come back some time soon.
I am travelling with my older parents. My dad doesnt walk very well and use wheelchair a lot. The staff went above and beyond in accomodating us. It is absolutely amazing. The facilities are older yet charming. Facelift to the facilites could be beneficial. The food was always amazing. And the lady who serves our room was also amazing. Overall amazing experience!!
The only thing I would mention is that as non japanese, the rules on timing the meal and room preparation is something we are not use too and we needed a little time to adjust, but following these strict schedule is part of the experience and we loved it.
pleasant stay with good foods and high quality onsen:-) strong recommendation for the persons who like to have a traditional culture in JP.
You can book a private bath for free. In room kaiseki meal is good, though I had had better elsewhere. Room is HUGE. They gave us a room with 2 separate areas, each with 10 tatami mats, so a total of 20 for 2 people plus a seating area near the window. There is not much to do in Hakone Yumoto area, so you had better not stay for more than 3 days. Free one way shuttle to Hakone Yumoto station provided daily.
Very kind staff and great to have the option of the private bath. The food was excellent, too.
The food variety was not enough and did not meet my expectations.
All the staff are very nice and the private is the best experience I had over there.
Not up to standard... ”
I am sure it was good when it was first build but it desperately needed upgrading. There was mould in the coner of the room... Everything looks a bit tired. The food was just ok... Breakfast was better than the dinner. The staffs were super friendly and helpful however the managers seems the opposite. It is a shame that we were hoping for a good real Japanese experience but it was a bit disappointing. I won't recommend it considering the price.
Room is clean and Hot spring is wonderful!”
The Hotel staffs are very friendly, the in-room dinning for dinner and breakfast are wonderful, facing the river with great view and relax mind. the Hot spring is also wonderful, especially their are one free special private hot spring for couples with reservation for 40 minutes, my wife and I enjoyed a lot!!
Good service and enviornment”
The hotel is beside the river, and you can have hot spring outdoor facing a beautiful mountain view. Food is really good quality. And services is excellent. Not many staff can speak English but still can provide a good service. For transportation, you can go to hotel from Hakone-Yumoto directly by bus, only 4 stop and bus stop just in front of the hotel. You can still try taking train but not recommend for anyone bring heavy luggage, because it takes about 10 mins walk.
Enjoyed this ryokan”
amazing place to wind down or even for honeymooners...
It was ok though there is a little difficulty in English language. There sgould be a little flexibility in food service timings. But generly it was a good experience
Best Experience in Japan”
Pros: 1. Exquisite food, delicately prepared. 2.Clean, spacious and cosy room with private onset 3. Friendly and very helpful staff Cons: 1. Location is not the best (10 min walk to hakone yumoto) 2. Noise from the river (we are OK with it as long as it is not traffic noise.)
good location, onsen”
Hotel is close to the Hakone Yumoto Station. It takes only 5 minutes by a public bus. The good thing about this hotel is that they have both public and private onsen (a Japanese-style hot spring). For a private onsen type, you can book for privately use without any additional costs but only for 40 minutes use (no one will tell you in advance, it’s better to directly e-mail and ask. Otherwise, it won’t be available for you on your stay date). On the other hand, it was my second time staying in Hakone areas, so I compared my previous stay with this hotel. I found out that food and staff (only women) in this hotel are not that nice. Kindly note that 10.30-14.00 everyday; the hotel will be closed for cleaning. All guesses can’t even sit in the lobby or balcony.