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Hakone Suimeisou Hotel
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9.5 Exceptional location
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9.5Location
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Excellent
From 852 reviewsSee what guests said
8.7
94% would recommend to a friend
  • 120 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot spring bath

  • Air conditioning

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Room choices
Japanese Western Style Room for 4 People with Open-Air Bath
...
  • River view
  • 42 m²/452 ft²
  • 4 futons
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Japanese Western Style with Open-Air Bath
...
  • River view
  • 42 m²/452 ft²
  • 2 single beds and 2 futons
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Japanese Style Room for 4 People with Open-Air Spa Bath
...
  • River view
  • 30 m²/323 ft²
  • 4 futons
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Japanese-Style Room with Open-Air Bath
...
  • River view
  • 30 m²/323 ft²
  • 4 futons
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Standard Japanese Style Room
...
  • River view
  • 20 m²/215 ft²
  • 3 futons
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Japanese Style Room
...
  • River view
  • 20 m²/215 ft²
  • 4 futons
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Room with Tatami Area and Open-Air Bath - Breakfast + Dinner Included
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  • 42 m²/452 ft²
  • Balcony/terrace
  • 2 single beds and 3 futons
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Room with Tatami Area and Open-Air Bath - Breakfast Included
...
  • 42 m²/452 ft²
  • Shower and bathtub
  • 2 single beds and 3 futons
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Japanese-Style Room with Open-Air Bath
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  • 4 futons
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Verified guest reviews

Agoda Reviews (852)
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Cleanliness8.8
Facilities8.7
Location9.5
Room comfort and quality8.5
Service9.0
Value for money8.1
Provided by verified guests of Agoda
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Japanese Style Room
Japanese-Style Room with Open-Air Bath
Japanese Western Style with Open-Air Bath
Japanese Western Style Room for 4 People with Open-Air Bath
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Showing 674 verified guest comments
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9.6
Tsz from Hong Kong
Couple
Japanese Western Style with Open-Air Bath
Stayed 1 night in January 2018
Japanese always offer exceptional service
Front desk speaks English very well. And reply via Agoda is quick. We stayed on the 3rd with a private outdoor onsen, had kaiseki dinner at 6:30 pm and Japanese-style breakfast at 8 am. The onsen is large enough for two people to enjoy it together. What else can I ask for in cold winter time with hot spring bath? While they said they usually could meet our meal requirement (no fish for one, and no meat for another), we were told that due to new year holiday, their food suppliers were closed until the day we left. Though a bit disappointed, the food were indeed scrumptious and they all looked delicate. Upon check-out, out of surprise, they bought us souvenir (local snacks and handcraft) and apologised to us for the tenth time. Will definitely recommend it to all my friends!
Reviewed January 08, 2018
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7.2
Rosalin from Indonesia
Family with teens
Japanese-Style Room with Open-Air Bath
Stayed 2 nights in January 2018
Feels like a boarding school
The location is awesome and the staffs are quite friendly but they are quite traditional and strict... had to wake up at 8 to get room cleaned and everything else... i guess doesnt really suit to my taste... thus feels like a boarding school not an onsen...
Reviewed January 07, 2018
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10.0
Ferna from Indonesia
Couple
Japanese-Style Room with Open-Air Bath
Stayed 1 night in December 2017
LOVE IT :)
I stayed at the open air private onsen and I think it's totally worth it. Location is super near to the station, its not a big hotel but very cozy. Had dinner and breakfast and we just overstuffed ourselves. Some dishes are better than the others, lot of explanation given when we first went to the room. Don't drag the luggage on the tatami and etc, the staff are so nice and very courtesies. The room was smaller than the other hotel that I stayed but I think it's just nice since there are only two of us. They prep our mattress during our dinner and clean up the room when we had our breakfast. I'm pretty sure I will stay here again :)
Reviewed December 15, 2017
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8.8
Sui from Hong Kong
Couple
Japanese-Style Room with Open-Air Bath
Stayed 1 night in December 2017
Excellent
Location is very good, easy to find the hotel. Staff very nice. But breakfast time is too early, the latest time 08:00 only. Staff will knock the door to chase you for meal and check out, and will not inform you and go inside your room, it is very bad.
Reviewed December 14, 2017
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9.6
Liliana from Indonesia
Couple
Japanese-Style Room with Open-Air Bath
Stayed 1 night in December 2017
amazing experience
love the room with open air bath.. nice view toward the river.. very clean and it was great staying here! breakfast was fine.. :)
Reviewed December 09, 2017
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10.0
Yang from Singapore
Group
Japanese Western Style with Open-Air Bath
Stayed 1 night in November 2017
Comfortable and enjoyable
The ryokan is very near the station, thus suitable for those with heavy luggage or traveling with young and old. The traditional dinner and breakfast provided are sumptuous and worth the experience. If you get the rooms with private tubs, you can soak whenever you want to. Futons provided are comfortable, but for those who prefer beds, they have a few rooms with beds as well. Many photo ops.
Reviewed December 09, 2017
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10.0
Kit from United States
Couple
Japanese-Style Room with Open-Air Bath
Stayed 1 night in November 2017
Perfect in everything
Location perfect, room perfect, facilities perfect, dining perfect, staff perfect. An A+ resort!!
Reviewed November 25, 2017
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8.8
WENG from Singapore
Couple
Japanese Style Room
Stayed 1 night in November 2017
good location & well maintained hotel
Just 5 minutes from the Hakone Yumoto station. Dinner & Breakfast not as expected. Satisfaction rate of 65% Food already cold when brought to the room.
Reviewed November 25, 2017
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10.0
Kristina from Australia
Family with young children
Japanese-Style Room with Open-Air Bath
Stayed 1 night in November 2017
Private dining and Onsen
Really enjoyed the whole experience of private dining room with delicious Japanese food and also Onsen in the room. Slept so well.
Reviewed November 25, 2017
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9.6
Nian from Singapore
Group
Japanese-Style Room with Open-Air Bath
Stayed 1 night in November 2017
Great
Friendly and helpful staff! The hot spring facilities in the hotel are clean, and well maintained.
Reviewed November 16, 2017
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12345
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