Hakone Suimeisou Hotel

Had an awesome time at the hotel. Staff is exceptionally friendly. Food is excellent!! Hotel is conveniently located near the train station.

We booked the ryokan with outdoor onsen. The onsen is very good and the room is very nice. Very accessible from Hakone Yumoto Station. Would stay here again.

Very convenient location. Japanese style Breakfast and dinner served in your room - very fulfiling. Overall a good experience.

The hotel located just besides the Hakone Yumoto Station. Very convenient for traveler to stay and explore Hakone area. In front of our “room” is a river view. Must be spectacular during autumn. Room is very huge with modern and tatami bed room. They provide dinner and breakfast at specific time in a private room. The food presentation is fantastic, they taste very delicious too. Staffs are super duper friendly. We felt like being home in this Ryokan. Facilities like private open air bath, public open air bath, public bath are open almost 24 hours. Room is very clean and spacious. Interior designer color is gorgeous. Very quiet place to sleep in. It was really a good Ryokan experience. My advice is that, they should renovate their lobby. It looks a bit old and smells like cigarette. I was almost disappointed after seeing the lobby. Oh they also do not have Japanese garden though.

Wanted a nice hotel with private hot spring for my birthday/anniversary. So we chose to stay here after our day trip from the Mt Fuji. It was a bit pricey. But it’s worth the ambience convenience and surroundings. Romantic and perfect.

very conveniently located near the station. love the japanese hospitality. just find it a little hassle to abide by the dinner and breakfast time because there were only two timings given. a suggestion to get guests' meal preference to prevent any wastage of food. also need to be careful when booking because i thought i booked the room with a private onsen. but no issue with it~

hotel location great, renovated room, nice view from balcony.

Hakone Suimeisou was the perfect choice for us as it gave us the ryokan experience at an affordable price. Once we arrived at their doorstep, we were greeted by polite and amiable staff whose smiles made us feel at home. We drove to Hakone, and the staff made sure our car was parked away safely. On top of that, we also received a warm welcome by the front desk, and had a short but insightful conversation with them. Suimeisou’s hospitality extended to its staff who serviced the room (setting up meals and our futon). A big thank you to the lovely lady who brought us our dinner and breakfast, and the kind gentleman who made our futon for us. We had two amazing meals and the best sleep! The ryokan is also equipped with four (?) onsens that overlook lush greenery and a calming stream - perfect for an onsen healing experience. We certainly enjoyed ourselves! We’d totally recommend Suimeisou to anyone visiting Hakone - the hospitality and kindness are superb!

Cons: None. By far one of the best I've stayed. Pros: - conveniently located near Hakone Yumoto station, literally right across the station. I did anticlockwise sightseeing in Hakone and back to Ryokan from lake ashi by bus (about 30min bus ride). Bus stop is like 3min walk to Ryokan. - located in the street/area where you can find tons of restaurants, souvenirs stores, 7-11, family mart etc. - fantastic meals (dinner and breakfast) prepared by Ryokan. - all staffs are extremely helpful and speak good English. - all rooms are facing the river and it's so relaxing to soak in the open air onsen and listen to the river. Thanks Hakone Suimeisou for your great hospitality and I'll be back. Highly recommended!!

great view from the room

very accessible to the train station. full board dinner and breakfast was great.

Good service and the room is clean.

Location is really great, just right across the street of Hakone Yumoto Station, it’s really easy to find and you can put your luggage in hotel first then travel to other attractions in Hakone. Staff are helpful and elegant grannies and grandpas, most can speak English. They provided us with great services like giving introduction to room facilities and preparing mattresses and breakfast etc.. Onsen is really great. We stayed in a large room with open air private onsen with a reasonable price. We came in winter so there was few tourists, so it was mostly just us using the public onsen. Yeah, we did try both the private and public ones. Breakfast was fancy, but probably the traditional Japanese food was not our type. But the food had great looks and was served beautifully. The whole thing was fancy enough to take a pic and upload to IG. Anyway this is a very great ryokan and definitely worth recommending.

The best place to experience a private onsen and an authentic in-room dinner and breakfest! The echoing sound from the river waterfalls makes the experience truly memorable.

Front desk speaks English very well. And reply via Agoda is quick. We stayed on the 3rd with a private outdoor onsen, had kaiseki dinner at 6:30 pm and Japanese-style breakfast at 8 am. The onsen is large enough for two people to enjoy it together. What else can I ask for in cold winter time with hot spring bath? While they said they usually could meet our meal requirement (no fish for one, and no meat for another), we were told that due to new year holiday, their food suppliers were closed until the day we left. Though a bit disappointed, the food were indeed scrumptious and they all looked delicate. Upon check-out, out of surprise, they bought us souvenir (local snacks and handcraft) and apologised to us for the tenth time. Will definitely recommend it to all my friends!

The location is awesome and the staffs are quite friendly but they are quite traditional and strict... had to wake up at 8 to get room cleaned and everything else... i guess doesnt really suit to my taste... thus feels like a boarding school not an onsen...

I stayed at the open air private onsen and I think it's totally worth it. Location is super near to the station, its not a big hotel but very cozy. Had dinner and breakfast and we just overstuffed ourselves. Some dishes are better than the others, lot of explanation given when we first went to the room. Don't drag the luggage on the tatami and etc, the staff are so nice and very courtesies. The room was smaller than the other hotel that I stayed but I think it's just nice since there are only two of us. They prep our mattress during our dinner and clean up the room when we had our breakfast. I'm pretty sure I will stay here again :)

Location is very good, easy to find the hotel. Staff very nice. But breakfast time is too early, the latest time 08:00 only. Staff will knock the door to chase you for meal and check out, and will not inform you and go inside your room, it is very bad.

love the room with open air bath.. nice view toward the river.. very clean and it was great staying here! breakfast was fine.. :)

The ryokan is very near the station, thus suitable for those with heavy luggage or traveling with young and old. The traditional dinner and breakfast provided are sumptuous and worth the experience. If you get the rooms with private tubs, you can soak whenever you want to. Futons provided are comfortable, but for those who prefer beds, they have a few rooms with beds as well. Many photo ops.