Hakuba Resort Hotel La Neige Higashikan
 Hakuba Resort Hotel La Neige Higashikan
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • Shower
Lobby Hakuba Resort Hotel La Neige Higashikan
Lobby Hakuba Resort Hotel La Neige Higashikan
See all 60 photos
Removed from saved list
9.0
Exceptional
/10
(34 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Hakuba Resort Hotel La Neige Higashikan

Happo-wadanonomori, Hakuba, Kitaazumi-gun, Hakuba, Hakuba, Japan, 399-9301 - See map
"Lovely room, beautiful surroundings (in the woods), quiet place, beautifully furnished and decorated Franck Lloyd Wright Art Deco style."
Emmanuelle N. - March 17, 2016
Exceptional cleanliness
9.6 rating for cleanliness
Exceptional service
9.4 rating for service
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Hot spring bath

  • Air conditioning

Property ranking|Compared to 659 Hakuba properties
See all rankings
Room comfort score
8.8/10
Review score - United States
9.7/10
Cleanliness score
9.6/10
Service score
9.4/10
Better than
99
%
of Hakuba properties
Better than
99
%
of Hakuba properties
Better than
98
%
of Hakuba properties
Better than
97
%
of Hakuba properties
Value for money8.5
Location rating8.8

Rooms available at Hakuba Resort Hotel La Neige Higashikan

8.8
Excellent
Room comfort & quality
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Corner Deluxe
Corner Deluxe
...
  • Room size: 50 m²/538 ft²
  • Nature view
  • 2 single beds or 1 double b...
Enter dates to see prices
Junior Suite for 4 People
Junior Suite for 4 People
...
  • Room size: 57 m²/614 ft²
  • Nature view
  • 2 single beds and 2 sofa be...
Enter dates to see prices
Cottage
Cottage
...
  • Room size: 69 m²/743 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 57 m²/614 ft²
  • Nature view
  • 2 single beds and 2 sofa be...
Enter dates to see prices
Standard Double Room
Standard Double Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Standard Twin Room
Standard Twin Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Twin Room with Balcony
Twin Room with Balcony
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Twin Room with Balcony
Deluxe Twin Room with Balcony
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
Enter dates to see prices

What people love about Hakuba Resort Hotel La Neige Higashikan

  • 9.2
    Exceptional

    "Food wise - nice food at the main dining area - a little pricey though but nice ambience, service n food."

    Grace

    |

    December 20, 2017

  • 8.8
    Excellent
    Staff 

    "The staff are exceptional - friendly yet professional, generous, kind, homely and so very, very helpful and fun."

    Rachel

    |

    January 27, 2018

  • 8.0
    Very good

    "This is a beautiful property and well maintained."

    Oliver

    |

    November 16, 2016

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Hakuba Resort Hotel La Neige Higashikan

More about Hakuba Resort Hotel La Neige Higashikan

10.0
Exceptional

"The staff are very very attentive and go out of their way to..."

Nicole

|

March 2, 2018

An overview

Show less

What they offer

10.0
Exceptional

"Amazing awesome levels of service."

Andrew

|

February 15, 2017

Read more reviews
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Hakuba Resort Hotel La Neige Higashikan from real guests

Provided by verified guests of Agoda
Agoda Reviews (34)Booking.com Reviews (145)
9.0
/
10
Exceptional
Cleanliness9.6
Facilities8.4
Location8.8
Room comfort and quality8.8
Service9.4
Value for money8.5
Rating
9+ Exceptional (18)
8-9 Excellent (3)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (7)
Jun - Aug (4)
Sep - Nov (1)
Dec - Feb (14)
All languages
All guests (34)
All room types
Showing 26 verified guest comments
12
10.0
Exceptional
Nicole from Australia
Couple
Standard Double Room
Stayed 4 nights in February 2018

5 star perfection ”

La Neige has top reviews for a reason. From the moment you enter the property the staff go out of there way to help and assist. The rooms are absolutely luxurious. You pay for what you get, very indulgent but worth it. I would recommend the half board dinner option. The dinner option is 85,000 yen per person but far cheaper if you package it in with your room. Fine fine dining every mouthful amazing and much much more than starter/main/dessert. The staff are very very attentive and go out of their way to make your trip memorable. Thank you and we will return

Reviewed March 02, 2018
10.0
Exceptional
Tao from China
Family with young children
Standard Twin Room
Stayed 5 nights in February 2018

wonderful experience”

On the last day, our vans trapped in the snow. The staffs did everything to help us to pull out van out. The staffs there are very professional and nice.

Reviewed February 09, 2018
8.8
Excellent
Rachel from Australia
Family with young children
Standard Twin Room
Stayed 8 nights in January 2018

A wonderful experience and the friendliest, most helpful staff”

I stayed here with my young son and cannot recommend this place highly enough. While it was on the costly side for us, this was all forgotten once we arrived. The staff are exceptional - friendly yet professional, generous, kind, homely and so very, very helpful and fun. By the time we left I felt like we were family!! Thank you to the La Neige team for making our experience truly exceptional.

Reviewed January 27, 2018
9.2
Exceptional
Reimi from Hong Kong
Family with teens
Standard Double Room
Stayed 3 nights in December 2017

Exceptional”

Personal attention and service outstanding.

Reviewed December 27, 2017
9.2
Exceptional
Grace from Singapore
Family with teens
Standard Twin Room
Stayed 4 nights in December 2017

Enjoyed our stay immensely - impressed w the staff - every request is looked into n attended to. ”

We let the staff make all the arrangements for our ski, snowmobile lessons as well as the snow monkey tour. Excellent recommendations all the way. A lot of nice touches like giving us a warm welcome when we arrived w a nice tea n getting our footwear ready when we return to hotel n the complimentary shuttle to n from train station. Very attentive service indeed! Food wise - nice food at the main dining area - a little pricey though but nice ambience, service n food. Chef willing to accommodate all our requests n their bread is out of this world - each piece is baked only upon request so be prepared to wait. Grill bar was of average quality though. Breakfast is fine - crepe n Japanese porridge were really good. But pancakes were so so - not fluffy enough like the ones we tried in Tokyo. In summary, not a cheap stay but like to feel pampered during a holiday then this hotel is the right choice indeed! We hv thoroughly enjoyed our stay.

Reviewed December 20, 2017
9.6
Exceptional
Ming from Hong Kong
Couple
Deluxe Double Room
Stayed 5 nights in August 2017

A very friendly hotel ”

In summer time, there is a bus stop nearby ( 5-10 minutes walk) connecting between various lift stations and the city centre. And within 5 minutes walk, there is a lift station taking you up to 1200 m. The staffs are very friendly and the food are very good.

Reviewed August 15, 2017
10.0
Exceptional
Vincent from France
Couple
Stayed 2 nights in January 2017

Amazing stay in winter wonderland ”

We had the most amazing stay at La Neige. The staff was wonderful, extremely caring and the room and resort were fantastic.

Reviewed January 20, 2017
8.0
Excellent
LEE from Indonesia
Family with young children
Stayed 4 nights in March 2016

good but too expensive ”

good but too expensive

Reviewed December 19, 2016
8.0
Excellent
Oliver from United Kingdom
Family with young children
Cottage
Stayed 3 nights in February 2016

A very peaceful stay”

This is a beautiful property and well maintained. There is however nothing to do apart from skying.

Reviewed November 16, 2016
9.2
Exceptional
Tirdsak from Thailand
Couple
Stayed 3 nights in July 2016

Our second time here”

Not disappointed, great stay as ever. Most helpful and friendliest staff you'll ever meet. We are coming back next October for the 3rd time.

Reviewed November 16, 2016
10.0
Exceptional
Emmanuelle from France
Couple
Stayed 6 nights in March 2016

A perfect stay ! Just heaven !”

Amazing service, kind and helpful staff. Lovely room, beautiful surroundings (in the woods), quiet place, beautifully furnished and decorated Franck Lloyd Wright Art Deco style. We had a lovely room, very quiet and confortable, with a terrace on the woods. Breakfast is delicious, in a lovely dinning-room, tables are well seperated one from another so you have privacy. There's a buffet and also warm dishes to order. Waiters are very kind but also discreet, it's a perfect service. All staff is very thoughtful, from front desk to drivers to waitresses to house-keepers, etc. They bring you your skis in the morning and drive you to the slopes (though it's very near, just behind the hotel 5 mn walk), and they take care of your skis and shoes again in the evening when you come back : we had nothing to do, just let ourselves being pampered and it's so pleasant ! It's a very relaxing holiday, it's great ! Hotel is a little far from the village center, but there are several slopes sites and you can choose any of them with the ski-lift pass, the best slopes are close to the hotel, and there are several other restaurants around the hotel and going to the slopes site. The front desk can make any reservation for you to any restaurant in Hakuba. There are two restaurants in the hotel : a grill-bar and a more fancy restaurant which is great : the chef is a perfect cook ! We had a special dinner for our anniversary and it was delicious. There also a lovely small shop in the hotel near the front desk. What else can I say ? This hotel offers a perfect service, always thoughtful, never bothering, we had the best vacation in a hotel ever.

Reviewed March 17, 2016
9.3
Exceptional
Dion from Australia
Couple
Stayed 2 nights in March 2016

Excellent hotel”

The service, the room and the dining
Reviewed March 14, 2016
8.3
Excellent
yoty from Indonesia
Family with young children
Stayed 1 night in December 2015

Lovely”

Excellent scenery, lovely cabin, detailed and thorough service

Unforgettable, definetely returning.

Reviewed January 06, 2016
8.0
Excellent
Qi from United Kingdom
Family with young children
Stayed 1 night in December 2015

Pleasant hotel”

Loung free greeting food and tea , pick up service

Pleasant . Very warm welcoming lounge . Room is good stabdard.

Reviewed January 05, 2016
10.0
Exceptional
Tirdsak from Thailand
Couple
Stayed 2 nights in December 2015

Amazing staff amazing stay!”

Most Incredibly friendly and helpful staff you'll find anywhere

One of the best stay I've had my entire years of traveling, and I've traveled quite a lot! Forget about the rate and go for it! It'll definitely be worth the cost. I know hotel staff are trained to maje the guests feel welcome, but these incredibke people at Hotel La Niege go further to make you feel at home you never know you want. Best of all they sound sincere and not "trained" at all. So and Taka are the best! Breakfast and dinner I have all are amazing! Baked mushroom is my most favorite for breakfast, their breads are mouthwateringly good too. Location a bit out of center but you get the gorgeous view and if you don't drive there's a shuttle van readying to drive you around town. It can't get any better than this, trust me.

Reviewed December 10, 2015
9.7
Exceptional
Joshua from United States
Solo traveler
Stayed 3 nights in March 2015

Excellent Winter Stay”

Concierge Service, Room Quality, Personal Attention

Excellent hotel that catered to your needs. Personalized stay from start to finish. Picks you up and drops you off at the various bus stations required to get to the various ski resorts in the area, or direct drop off at Happo-One. Will collect your ski gear at the lobby and have a dedicated drying room. Staff very knowledgeable about the ski resorts and local area. They took care of my various needs. Even brought me breakfast before my bus left for Nagano early morning. Would definitely stay again.

Reviewed March 25, 2015
10.0
Exceptional
Yasuto from Japan
Couple
Stayed 1 night in March 2015

Very Nice”

Service,View,Room

Relax

Reviewed March 22, 2015
9.3
Exceptional
adrian from Singapore
Solo traveler
Stayed 6 nights in March 2015

perfect service”

attentative staff
Reviewed March 08, 2015
10.0
Exceptional
Juerg from Singapore
Solo traveler
Stayed 6 nights in March 2015

Simply the best service I've ever received!!!”

Staff performance, Hotel service, Room comfort

This was one of the very BEST hotel stays I've ever had. Spend one week in this fantastic Hotel for ski vacation. The staff is simply MAGNIFICENT!. Very attentive, helpful, friendly etc etc. Very clean and beautiful decorated hotel with THE PERFECT SERVICE! When ever I will go back to Hakuba, this is the only place I will stay again. Dear LaNeige team, you are wonderful people who know exactly how to make ones vacation the BEST one! Thank you so much.

Reviewed March 08, 2015
9.7
Exceptional
Florence from Switzerland
Solo traveler
Stayed 1 night in February 2015

Ski holiday ”

A great service, friendly staff, beautiful hotel

This is a great hotel for excellent ski holidays for couples or families with grown up kids. Each of the staff gave an extraordinary & warm service. We felt being part of a big family. All over the years I have never experienced such a great service. Staff were extremely friendly und let us feel like home. The hotel was 5 minutes walk to ski lifts but the hoteldriver brought us there. Ski shop was across the road and a nice pub and different restaurants just within walking distance. Also the own restaurant was excellent. I will definitely come back.

Reviewed March 07, 2015
12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Hakuba Resort Hotel La Neige Higashikan
|Exceptional 9.0
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location