Free Wi-Fi in all rooms!
Hot spring bath
|Value for money||8.5|
"Food wise - nice food at the main dining area - a little pricey though but nice ambience, service n food."
December 20, 2017
"The staff are exceptional - friendly yet professional, generous, kind, homely and so very, very helpful and fun."
January 27, 2018
"This is a beautiful property and well maintained."
November 16, 2016
"The staff are very very attentive and go out of their way to..."
March 2, 2018
Offering quality accommodations in the skiing, sports district of Nagano, Hakuba Resort Hotel La Neige Higashikan is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Hakuba Happoone Ski Resort, Obinata no Yu, Happoone Shizen Kenkyu Road.
At Hakuba Resort Hotel La Neige Higashikan, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, laundromat, taxi service, fireplace, daily housekeeping.
The hotel features 25 beautifully appointed guest rooms, many of which include television LCD/plasma screen, slippers, sofa, towels, internet access – wireless. The complete list of recreational facilities is available at the hotel, including boats, canoe, hiking trails, ski equipment rentals, ski lessons. Whatever your purpose of visit, Hakuba Resort Hotel La Neige Higashikan is an excellent choice for your stay in Nagano.
"Amazing awesome levels of service."
February 15, 2017
Children and extra beds
All children are welcome.
Extra beds are dependent on the room you choose. Please ask the property for more details.
5 star perfection ”
La Neige has top reviews for a reason. From the moment you enter the property the staff go out of there way to help and assist. The rooms are absolutely luxurious. You pay for what you get, very indulgent but worth it. I would recommend the half board dinner option. The dinner option is 85,000 yen per person but far cheaper if you package it in with your room. Fine fine dining every mouthful amazing and much much more than starter/main/dessert. The staff are very very attentive and go out of their way to make your trip memorable. Thank you and we will return
On the last day, our vans trapped in the snow. The staffs did everything to help us to pull out van out. The staffs there are very professional and nice.
A wonderful experience and the friendliest, most helpful staff”
I stayed here with my young son and cannot recommend this place highly enough. While it was on the costly side for us, this was all forgotten once we arrived. The staff are exceptional - friendly yet professional, generous, kind, homely and so very, very helpful and fun. By the time we left I felt like we were family!! Thank you to the La Neige team for making our experience truly exceptional.
Personal attention and service outstanding.
Enjoyed our stay immensely - impressed w the staff - every request is looked into n attended to. ”
We let the staff make all the arrangements for our ski, snowmobile lessons as well as the snow monkey tour. Excellent recommendations all the way. A lot of nice touches like giving us a warm welcome when we arrived w a nice tea n getting our footwear ready when we return to hotel n the complimentary shuttle to n from train station. Very attentive service indeed! Food wise - nice food at the main dining area - a little pricey though but nice ambience, service n food. Chef willing to accommodate all our requests n their bread is out of this world - each piece is baked only upon request so be prepared to wait. Grill bar was of average quality though. Breakfast is fine - crepe n Japanese porridge were really good. But pancakes were so so - not fluffy enough like the ones we tried in Tokyo. In summary, not a cheap stay but like to feel pampered during a holiday then this hotel is the right choice indeed! We hv thoroughly enjoyed our stay.
A very friendly hotel ”
In summer time, there is a bus stop nearby ( 5-10 minutes walk) connecting between various lift stations and the city centre. And within 5 minutes walk, there is a lift station taking you up to 1200 m. The staffs are very friendly and the food are very good.
Amazing stay in winter wonderland ”
We had the most amazing stay at La Neige. The staff was wonderful, extremely caring and the room and resort were fantastic.
good but too expensive ”
good but too expensive
A very peaceful stay”
This is a beautiful property and well maintained. There is however nothing to do apart from skying.
Our second time here”
Not disappointed, great stay as ever. Most helpful and friendliest staff you'll ever meet. We are coming back next October for the 3rd time.
A perfect stay ! Just heaven !”
Amazing service, kind and helpful staff. Lovely room, beautiful surroundings (in the woods), quiet place, beautifully furnished and decorated Franck Lloyd Wright Art Deco style. We had a lovely room, very quiet and confortable, with a terrace on the woods. Breakfast is delicious, in a lovely dinning-room, tables are well seperated one from another so you have privacy. There's a buffet and also warm dishes to order. Waiters are very kind but also discreet, it's a perfect service. All staff is very thoughtful, from front desk to drivers to waitresses to house-keepers, etc. They bring you your skis in the morning and drive you to the slopes (though it's very near, just behind the hotel 5 mn walk), and they take care of your skis and shoes again in the evening when you come back : we had nothing to do, just let ourselves being pampered and it's so pleasant ! It's a very relaxing holiday, it's great ! Hotel is a little far from the village center, but there are several slopes sites and you can choose any of them with the ski-lift pass, the best slopes are close to the hotel, and there are several other restaurants around the hotel and going to the slopes site. The front desk can make any reservation for you to any restaurant in Hakuba. There are two restaurants in the hotel : a grill-bar and a more fancy restaurant which is great : the chef is a perfect cook ! We had a special dinner for our anniversary and it was delicious. There also a lovely small shop in the hotel near the front desk. What else can I say ? This hotel offers a perfect service, always thoughtful, never bothering, we had the best vacation in a hotel ever.
Unforgettable, definetely returning.
Pleasant . Very warm welcoming lounge . Room is good stabdard.
Amazing staff amazing stay!”
One of the best stay I've had my entire years of traveling, and I've traveled quite a lot! Forget about the rate and go for it! It'll definitely be worth the cost. I know hotel staff are trained to maje the guests feel welcome, but these incredibke people at Hotel La Niege go further to make you feel at home you never know you want. Best of all they sound sincere and not "trained" at all. So and Taka are the best! Breakfast and dinner I have all are amazing! Baked mushroom is my most favorite for breakfast, their breads are mouthwateringly good too. Location a bit out of center but you get the gorgeous view and if you don't drive there's a shuttle van readying to drive you around town. It can't get any better than this, trust me.
Excellent Winter Stay”
Excellent hotel that catered to your needs. Personalized stay from start to finish. Picks you up and drops you off at the various bus stations required to get to the various ski resorts in the area, or direct drop off at Happo-One. Will collect your ski gear at the lobby and have a dedicated drying room. Staff very knowledgeable about the ski resorts and local area. They took care of my various needs. Even brought me breakfast before my bus left for Nagano early morning. Would definitely stay again.
Simply the best service I've ever received!!!”
This was one of the very BEST hotel stays I've ever had. Spend one week in this fantastic Hotel for ski vacation. The staff is simply MAGNIFICENT!. Very attentive, helpful, friendly etc etc. Very clean and beautiful decorated hotel with THE PERFECT SERVICE! When ever I will go back to Hakuba, this is the only place I will stay again. Dear LaNeige team, you are wonderful people who know exactly how to make ones vacation the BEST one! Thank you so much.
Ski holiday ”
This is a great hotel for excellent ski holidays for couples or families with grown up kids. Each of the staff gave an extraordinary & warm service. We felt being part of a big family. All over the years I have never experienced such a great service. Staff were extremely friendly und let us feel like home. The hotel was 5 minutes walk to ski lifts but the hoteldriver brought us there. Ski shop was across the road and a nice pub and different restaurants just within walking distance. Also the own restaurant was excellent. I will definitely come back.
Free Wi-Fi in all rooms!
Hot spring bath