Hakuba Springs Hotel

5090 Hokujo, Hakuba-mura Kita-Azumi-gun, Hakuba, Hakuba, Japan, 399-9301 - See map
8.7
Excellent
/10
(5 reviews)See what guests said
Housekeeping1
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Hakuba Springs Hotel

"The staff were very helpful with everything that we needed."

Matthew - March 8, 2019

 Hakuba Springs Hotel
Lobby Hakuba Springs Hotel
Lobby Hakuba Springs Hotel
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9.6

Exceptional

Location rating score

Exceptional location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 5 reviews
Exceptional service
9.2 rating for service
Excellent cleanliness
8.8 rating for cleanliness
Excellent facilities on premise
8.0 facilities on premise
Excellent comfort
8.0 room quality and comfort

In fact, we highly recommend eating in the in-house restaurant - we dined there twice of the 7 night stay.

janez | January 17, 2018

The Room itself was clean and large was a nice change from the smaller rooms in the Japan Cities.

Matthew | March 8, 2019

The main reason we booked here was for the location and the location was great.

janez | January 17, 2018

Next time we travel to Hakuba I will be looking to stay at Hakuba Springs Hotel

Matthew | March 8, 2019

Whether your a couple or a family, I would highly recommend this hotel.

janez | January 17, 2018

The highlight of the stay was the exceptional customer service.

janez | January 17, 2018

  • Airport transfer

  • Hot tub

  • Sauna

  • Steamroom

  • Air conditioning

Value for money8.0
Location rating9.6

Rooms available at Hakuba Springs Hotel

8.0
Very good
Room comfort & quality
Deluxe Twin
Deluxe Twin
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds or 1 king bed
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Standard Triple Room
Standard Triple Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 3 single beds or 1 single b...
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds or 1 king bed
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Family Suite
Family Suite
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds and 2 futons
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Standard Twin
Standard Twin
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Triple
Triple
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 3 single beds
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Japanese Style
Japanese Style
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 3 futons
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Superior Twin Room
Superior Twin Room
...
  • 3 single beds
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Western Japanese JNR Suite
Western Japanese JNR Suite
...
  • 1 super king bed and 2 futo...
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Overall rating:
8.7
Excellent
5 reviews
Cleanliness
8.8
Facilities
8.0
Location
9.6
Read all reviews >
More about Hakuba Springs Hotel

More about Hakuba Springs Hotel

Conveniently located in Nagano, Hakuba Springs Hotel is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Happoone Shizen Kenkyu Road, Hakubahappo Onsen, Hakuba Happoone Ski Resort are just some of the attractions available to visitors.

The facilities and services provided by Hakuba Springs Hotel ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers Wi-Fi in public areas, car park, airport transfer, babysitting, family room.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as hot tub, sauna, spa, massage, kids club. When you are looking for comfortable and convenient accommodations in Nagano, make Hakuba Springs Hotel your home away from home.

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Most talked about facilities

Breakfast
1 mention
Housekeeping
1 mention

What they offer

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Property's guest policies

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Some helpful facts

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Reviews of Hakuba Springs Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (5)Booking.com Reviews (40)
8.7
/
10
Excellent
Cleanliness8.8
Facilities8.0
Location9.6
Room comfort and quality8.0
Service9.2
Value for money8.0
High score for Hakuba
Rating
9+ Exceptional (2)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (2)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (2)
All guests (5)

Show reviews that mention 

Showing 4 verified guest comments
9.6
Exceptional
Matthew from Australia
Couple
Deluxe Twin Room
Stayed 3 nights in February 2019

Awesome place”

The staff were very helpful with everything that we needed. They helped us with bookings and bus times. The Room itself was clean and large was a nice change from the smaller rooms in the Japan Cities. Next time we travel to Hakuba I will be looking to stay at Hakuba Springs Hotel

Reviewed March 08, 2019
10.0
Exceptional
janez from Australia
Couple
Superior Twin Room
Stayed 7 nights in January 2018

Absolutely Brilliant”

The main reason we booked here was for the location and the location was great. Restaurants and bars all within a short walk from reception. In fact, we highly recommend eating in the in-house restaurant - we dined there twice of the 7 night stay. The highlight of the stay was the exceptional customer service. A standing ovation goes to Charles and Sachi who are the managers of the complex. The property is only a 3 minute walk from the bus terminal and a call to the hotel and a driver will take you to your stay. Thank you to Vincent who greeted is with a smile on arrival. They have a lovely onsen on-site and we highly recommend you start your morning with a warm soak and end the night the same way. I found the steam room also very pleasant. Whether your a couple or a family, I would highly recommend this hotel. If your Japanese language is poor, no need to worry, all their staff are fluent in English. I am definitely staying here next year for the above reasons. 😁🙋‍♂️🙋‍❤

Reviewed January 17, 2018
8.3
Excellent
MOK from Hong Kong
Family with teens
Triple
Stayed 5 nights in April 2015

great location and excellent staff”

Location, Staff, onsen

I was very much impressed by the great hospitality provided by the frontdesk. She was fluent in English, helpful and gave the most details of any enquires.

Reviewed May 08, 2015
7.3
Very good
Antoine from France
Couple
Stayed 1 night in April 2012

Clean, close to slopes, english speaking staff”

Good standard and location

Rooms are relatively large (for Japan). Nice and clean indoors onsen, standard buffet breakfast. Staff is nice and speaks good english. Walking distance to the ski slopes and car park in front of the hotel makes it convenient,

Reviewed July 19, 2012
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