Dedicated staff and fantastic location”

The location and facilities of Halekulani Hotel are fantastic, but it is the staff that really make this hotel stand out. They genuinely go out of their way to make you feel welcome and nothing is too much bother for them. Very different from other upmarket US hotels where the service is good but with fake smiles and the same routine questions and responses. I loved the small gift that housekeeping presented to me each evening with their turndown service, and the complimentary icecreams and fresh fruit at the pool were delicious. A lot of thought has gone into giving guests a wonderful holiday experience and making everyone fell special and it makes the Halekulani a peaceful haven in the bustle of Waikiki.

Excellent”

Kind and Excellent service. but the hotel itself is behind expectation.

Fabulous ”

Fabulous hotel with excellent service. Only downside difficult to get a sunbed despite trying at 7.30 am - need a better system to stop guests reserving then not using their sun beds for the majority of the day.

Wonderful!!”

The view was great(even it was just a partial ocean) and every body was very kind and nice. Location is very close to the main street, but had to change elevator once to go to the room. However, about the food, the included breakfast, buffet was too small and american style was over charged for unreasonal issue (once we start to check more details in bill, the waiter just remover the overcharge. What is the point?!).

excelent”

ok

not worth it”

the service is very good. However, we booked 2 ocean view rooms, but they are only partial ocean view level room (small ocean view for room 856 & 959 ), and the room is small for 2 twin beds. We are very disappointed for this high class hotel.....

Room very noisy”

Room very noisy at night as it's close to the road that a lot of trucks and fancy sports cars drove pass by. And think the wall is very thin that we can hear people next room showing and door closing very clearly.

over pricr”

I think overall the hotel is doing fine but to keep is very over price...

Classy Hotel”

By the high price you expected the service and room is great and comfortable

Exceptional”

Great service and awesome location! Would definitely return wtih my wife!

comfortable”

it was amazing honeymoon trip to us. In Haleklani, people are very kind and their hospitality is good too!

Best Hotel in Honolulu”

Excellent location and facilities. The hotel had everything I needed and there were great shopping and restaurants within walking distance.

Awesome getaway”

perfect vacation”

Great Stay in Hawaii”

Superb

It was a perfect stay! ”

Friendly staffs, good location!

Best customer service!”

Best of everything you want on a holiday. Will definitely be back!

Luxury, location, views, staff, quite, food, one of the best places to stay in Honolulu.”

Congratulations to the management staff and the employees .

Personal increíblemente amable. Resuelven rápidamente cualquier solicitud”

Muy buena infraestructura. Los restaurantes estupendos. En lugar de late check in nos ofrecieron el hospitality lounge con baños y duchas impecables, sin ningún cargo. El mejor hotel en que hemos estado.

最上級のホテル”

ワイキキ中心地に位置しながら、ホテルに一歩足を踏み入れると、一貫して静かで落ち着いた雰囲気を保っている。（隣のシェラトンの工事音がうるさかったがそれは仕方がない話） スタッフの気遣いが素晴らしく、ベッドメイキングも1日2回入る。 オーシャンフロントで予約したところ、運よく最上階の真ん中を割り当てて頂き、最高の景色を見ながら、シャンパン・デザートサービスを堪能させて頂いた。 週に一度開催のカクテルパーティも参加することができ、軽食もおいしかった。朝食もバイキングが特に美味しい。 値段は張るが、ぜひまた来たいと思えるサービス・空間だった。