Great hotel if you don’t mind the light in the bedroom”

I think it’s a great hotel except they use blinds and not curtains in the room, which made it hard for me to sleep because I can’t stand one bit of light in my bedroom when I sleep. The staff did put up boards in my room which helped.

The best scenery and space”

This hotel has the best scenery and space. In addition, you can enjoy yoga for free while taking the morning sun from 7:00-8:00. (You should reserve yoga program in advance because this program is very popular and the capacity is only 10 people!)

Excellent”

The hotel was great! Staffs were friendly and nice but one thing I wanted there was little convenience store that u can get little stuff.

Absolutely beautiful hotel . Stunning views of the ocean .Wonderful food great service .”

Absolutely beautiful hotel . Stunning views of the ocean .Wonderful food great service .

We had a great time in Halekulani Okinawa.”

Staffs are very nice and helpful. I also enjoy the beachside yoga class in the morning.

Exceptional”

Excellent service, excellent facilities, excellent staff, very good food

Acceptable”

The rooms are not big and there were tropical bugs in the room. They changed the room but for the money you pay, it is not a great value and seem to still have teething problems.

Boring hotel with limited facilities. Overall good service but some staff are unprofessional”

Regarding the facilities, well decorated for instragrammable. However, very limited facilities with only 3 outdoor pools for adults which are designed to chill. Apart from the pools, there is a very small beach and the sands are rough. Any other hotel beaches in Okinawa could be way better. Other than these, nothing else unless you pay extra. Might be good for people like staying with the pool and looking at the scenery…but I doubt if that warrants a day and a night?  Regarding the service, most of the staff were very nice. In particular, I would like to appreciate Kento-san who was so helpful in taking photos even getting his entire wear wet in the pool. But be aware some staff were very bad and the photos taken were blurry, out of focused…etc. The restaurant was awful. The Kingdom, which is the so-called steakhouse of the hotel, their staff had no idea about the grade of the US beef they serve and didn’t tell us the drinks would be 3x more than the advertised price as we ordered beyond the promotional timing. We went there for a celebration and if you didn’t pay extra for a cake, they wouldn’t prepare any celebration for you, not even a little plate. Considering the price, etc, I would highly recommend celebrating in a proper steakhouse instead of this hotel restaurant.  Overall speaking, not worth the price and you could find lots of better options in Okinawa.

The absolute best!”

This upscale resort is absolutely gorgeous and has the superb customer service to match. Staff member Katsuya works at the oceanfront lounge area and provides such considerate service. Mika at reception is absolutely fantastic with her customer service skill and kindness. The rooms are large and spotless clean and the location is perfect. This is our favorite resort on Okinawa!

the BEST resort in Okinawa!”

Highly recommend Halekulani Okinawa!! It is definitely one of the BEST resorts in Okinawa. We had such a great staying experience here. All staffs are super friendly and kind and considerable. I'm a Korean and there are some Korean staffs who are very kind and lovely. I felt very welcomed. I would love to visit here again because of their warm welcoming. :) The room was amazing and well organized. It was romantic ocean view and the bed and pillows were sooooo cozy.. They have some pools as well where you can enjoy relaxing swimming. I would definitely love to visit here again when I come back to Okinawa someday! :)

Perfection and serenity are found here ”

If you are looking for the most relaxing, the most beautiful, and the most enjoyable resort on Okinawa then look no further than the Halekulani Okinawa. This resort is absolutely superb and far exceeded my expectations. From the moment of arrival you are treated with the respect, professionalism, and kindness that you can hope for while traveling or enjoying a staycation. The rooms at this resort are very spacious and beautifully appointed. The food is delicious and the entire experience was excellent. Also we were lucky enough to meet a staff member named Miki and she is excellent at her job and is a wonderful representative for the Halekulani Okinawa. The general manager here truly cares that each and every guest that visits has a memorable experience that is filled with superb customer service and a beautifully relaxing atmosphere.

Best experience!”

My stay at Halekulani Okinawa is one of the best vacation I’ve ever had. The property is really clean and high class. The staff are very friendly and helpful at all times. Also, the food served are so delicious as well. This is definitely not my last time staying here for sure!

Food not good breakfast so small amount ”

Money is 5 star class but service is 3 star class Food so poor

ホスピタリティが素晴らしい”

憧れの宿泊で、楽しみにしていました。 とにかくスタッフのホスピタリティがすばらしく、本当にここちよかったです。 プール周りはカップルや家族連れが多いので、ちょっと落ち着いた感じがほしいとはおもってしまいましたが、、お部屋が広くて素晴らしく、楽しんでホテルステイをすごすことができました。 スタッフの方の対応が素晴らし買ったのが印象的です。 夜はルームサービスで沖縄そばをたのみましたが、美味しかったです。

日本ならではの良さが出ていない”

ハワイのハレクラニとどうしても比較してしまう。フロントロビーにまず開放感がなく、狭いだけでなく、センスが今ひとつと感じる。スタッフの方々は頑張っていらっしゃるかとは思うが、日本人ならもうワンランク上が期待されるお値段だと思う。 1番ガッカリしたのは、室内プールとその周辺。室外プールや海に入れない季節には、室内プールが糧となるが、規模や、ジャグジーの広さ、またプールから上がった時のシャワー室の貧相な所には驚きを隠せなかった。もう少しきめ細やかな施設の配慮があって良い規模感であるしそれだけの金額を求められていると思う。 朝食は、細部にわたりさすがハレクラニと思う内容で満足でした。特にマヌカハニー、フレッシュジュース、パン類の美味しさ、 メニューの豊富さも大変楽しめるものでした。

エクセレント！”

ロケーションや施設設備はもちろん、スタッフの方々の対応の速さ、気の遣い方が素晴らしいと思います。今度は天候の良い時期に是非また宿泊したい。

予算があれば本当では一択”

スタッフがかなり教育されており、各々のスタッフの余裕も見られます。 食事はおいしい、なんでも素晴らしいです。 家族連れで予算がある方は選ぶべきホテルです。 決してハワイのハレクラニだからではなく一つのホテルとして評価です。

食事”

美味しい

遅すぎ！待たせすぎ！”

夕食時も朝食時もスタッフの動きが悪すぎるし、段取りも悪い為、配膳も長すぎたし、ドリンクを持って来るだけでも待たせすぎて残念でした！

サービスのクオリティ”

ホスピタリティが今まで泊まったどのホテルよりも良かったです。今回ハネムーンで利用させて頂きましたが、素晴らしい対応に感動しました。また泊まりに来たいと思います。