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Very good7.1
Based on 27 reviews
Hallmark Hotel Bournemouth West Cliff
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7.9 Very good location
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7.9Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Standard Double Room
...
  • Street view
  • 13 m²
  • 1 double bed
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Executive Double Room
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  • Street view
  • 22 m²
  • 1 double bed and 1 sofa bed
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Executive Twin Room
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  • Street view
  • 16 m²
  • 2 single beds
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Superior Double Room
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  • 20 m²
  • 1 super king bed
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More about Hallmark Hotel Bournemouth West Cliff

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Verified guest reviews

Agoda Reviews (27)
Booking.com Reviews (1422)

4.2

Filter by guest type:
  • Cleanliness 7.1
  • Facilities 6.0
  • Location 7.9
  • Room comfort and quality 6.9
  • Service 7.6
  • Value for money 5.9
Exceptional
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
  • Cleanliness 7.2
  • Facilities 10.0
  • Location 7.9
  • Room comfort and quality 6.9
  • Service 7.4
  • Value for money 6.2
Very good
  • Cleanliness 7.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 6.0
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 8.0
  • Room comfort and quality 4.0
  • Service 7.3
  • Value for money 4.0
Review score
  • Cleanliness 6.0
  • Facilities 2.0
  • Location 6.0
  • Service 4.0
  • Value for money 4.0
Very good
  • Cleanliness 7.0
  • Facilities 7.0
  • Location 7.0
  • Service 9.0
  • Value for money 5.0
Provided by verified guests of Agoda
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  • Executive Double Room
  • Executive Twin Room
  • Standard Double Room

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6.0
Balraj from India
Group
Standard Double Room
Stayed 2 nights in April 2017
Above average”
My friend booked another room same day when I booked and got very cheaper than me. Nearly half price
Reviewed April 17, 2017
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4.4
joseph from Singapore
Family with teens
Standard Double Room
Stayed 2 nights in September 2016
Considering the price, this hotel does not live up to it's expectations. ”
Considering the price, this hotel does not live up to it's expectations. 1)I was totally unable to access internet from my room at all. Was told that it must be my computer; I have two. neither worked for internet. on my onward travels in Uk I stayed at two other hotels - Aberdeen and London - and did not experience this problem; internet worked perfectly. 2) Television reception was "grim" on all channels' flickering picture and interrupted sound. Was told by the technician who came to fix it (after an hour) that it was due to an electrical storm the previous night - true, there was a lot of lightning around. However, the technician only partially fixed the problem on a few channels before it slid back to the way it had been. Technician seemed more concerned with impressing on me that he could not speak English; must have told me half a dozen times!! Thoroughly frustrating stay. I will definitely never stay at any Hallmark hotel ever again.
Reviewed September 26, 2016
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6.8
Charles from United Kingdom
Family with young children
Executive Double Room
Stayed 3 nights in August 2016
Disappointed ”
Spa paying customers took precedence over hotel guests pool advertised as large but when one third sectioned off for private lessons daily very cramped and unable to use daily for 1 hourfor Aquarobic class additional fee for car park not in booking info
Reviewed August 08, 2016
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8.8
Clare from United Kingdom
Couple
Standard Double Room
Stayed 1 night in March 2016
Great hotel with lovely spa”
Hotel staff were friendly on arrival and check in was efficient. Room was basic but comfortable with good size bathroom. The shower was a little disappointing but worked. That spa and pool facilities were great and clean. The staff in the spa were very friendly. Breakfast served in the morning was excellent with with a great choice of cooked food. I'd recommend this hotel and will defiantly be back.
Reviewed March 27, 2016
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7.3
Mengyao from China
Couple
Standard Double Room
Stayed 2 nights in September 2015
Room”
Servise,toilet ,gym
Toilet is modern and clean but the room seems like quite old style and dusty. Gym has a various kind of basic machines. Overall is not bad.
Reviewed September 28, 2015
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7.7
Gary from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in September 2015
Weekend away”
Location, leisure facilities, staff
Great location. Room very small for price. Mattress awful. Staff brilliant.
Reviewed September 28, 2015
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6.7
barry from United Kingdom
Family with young children
Standard Double Room
Stayed 2 nights in September 2015
The ground level was 3 star the rooms 2 star”
Staff friendly- breakfast really good .. rooms in need of urgent decoration, bed hard bathroom tiny no water presure whatsoever a mere trickle
After getting getting use to the hard bed everything else was fine .. had to keep the curtains closed no nets other guests could see straight in ! But otherwise rather expensive £230 for 2 night's.
Reviewed September 14, 2015
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9.0
Sheila from United Kingdom
Solo traveler
Executive Twin Room
Stayed 1 night in September 2015
Comfort and friendly”
Clean comfortable and friendly
Very nice
Reviewed September 12, 2015
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9.3
Rebecca from United Kingdom
Couple
Standard Double Room
Stayed 1 night in April 2015
luxury ”
facilities, comfort friendly staff
It was a very good experience. Very clean and comfortable. Good leisure facilities. My partner and I really felt so relaxed and cant wait to revisit. We did not eat or drink at the hotel this time but we will be next time.
Reviewed April 03, 2015
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4.3
Trevor from United Kingdom
Couple
Standard Double Room
Stayed 1 night in November 2014
Weekend away”
breakfast was nice but busy
Started of rocky as they didnt have us down for a room, good job i took the confirmation sheet, but felt like they just shoved us in the smallest room, then when w checked out they didnt have us even in that room so had there been a fire or something they didnt have a clue we were there,!! should have booked loads of room service!!!
Reviewed November 05, 2014
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