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Hallmark Hotel Carlisle

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Very good
Based on 26 reviewsSee what guests said
8.0
Hallmark Hotel Carlisle
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8.0 Very good guest rating
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"great location right next to the train station"

robertUnited Kingdom
Exterior view
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9.2 Exceptional location
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9.2Location
  • 80 meters to public transportation

  • Free Wi-Fi in all rooms

  • Bar

  • Ticket services

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Room choices
Double Room
...
  • 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
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Single Room
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  • 11 m²/118 ft²
  • Non-smoking
  • 1 single bed
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Executive Twin
...
  • 14 m²/151 ft²
  • 2 single beds
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Twin Room
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  • 13 m²/140 ft²
  • 2 single beds
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Family Room
...
  • 33 m²/355 ft²
  • 1 double bed
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Executive Double
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  • 30 m²/323 ft²
  • 1 double bed
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Suite Room
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  • 33 m²/355 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (26)
Filter by guest type:
Cleanliness8.0
Facilities6.8
Location9.2
Room comfort and quality8.4
Service8.2
Value for money7.4
Provided by verified guests of Agoda
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Showing 19 verified guest comments
12
7.2
lea from Japan
Solo traveler
Single Room
Stayed 2 nights in October 2017
Convenience
Some basic improvements would put Hallmark Hotel in a much higher ratings bracket. Staff seemed confused, a remote control was requested, couldn't be found but I was not told, 20 minute wait for a drink and then a number of standard options weren't available, couldn't charge back to room for drinks says one bar person, next bar person says I can, no hot water on first morning, shampoo/soap/biscuits not replaced when room was cleaned... Spend some time on a team meeting, customer service goes a long way to smoothing over small bumps in a stay.
Reviewed October 13, 2017
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9.2
Kim from New Zealand
Couple
Double Room
Stayed 1 night in October 2017
Lovely Hotel in Centre
Right next to train station, never heard a train. Lovely town to walk round, hotel staff helpful, room warm large, big bath, good shower
Reviewed October 10, 2017
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3.2
Alexandra from Australia
Couple
Executive Twin
Stayed 1 night in August 2017
Poor customer service. Rust in the bath/ shower.
Parking a pain as not enough in the hotel car park. Cost us 24 pounds to park overnight in the station car park. Staff very unhelpful . Furnishing very tired and need an upgrade. Glad we were only there for one night. ( one night too many in my book! )
Reviewed August 14, 2017
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8.8
robert from United Kingdom
Couple
Double Room
Stayed 2 nights in January 2017
great short break
great location right next to the train station
Reviewed February 02, 2017
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9.2
Josephine from United Kingdom
Solo traveler
Single Room
Stayed 1 night in January 2017
Perfect location for visiting Carlisle, especially by train
The Hallmark hotel is situated beside the train station, could not be better placed and literally a few moments walk to the centre of town. The bed was very comfortable, the linen crisp and the towels adequate. The bathroom was a good size and the shower water pressure excellent. The breakfast was also excellent - a good and varied choice of hot dishes, plus cereals and fruit, yogurt. And, most important, very reasonable. I was in Calisle visiting relations - so having a nice bar was another plus. A mature lady travelling by herself I was made feel welcome. The staff very promptly got rid of very large spider hovering above the bed, without any fuss. I really enjoyed my stay.
Reviewed January 23, 2017
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9.2
Bronwyn from Australia
Solo traveler
Double Room
Stayed 1 night in November 2016
Bronwyn T
Excellent location for train and walking around town. Bed was vast but mattress and pillows over firm for me. Hairdryer would have been helpfu. Good breakfast,
Reviewed November 12, 2016
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6.8
Paul from United Kingdom
Business traveler
Double Room
Stayed 1 night in November 2015
central hotel close to station
good location next to station. Friendly and clean, good if passing through.
Reviewed October 25, 2016
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7.6
Greg from Australia
Couple
Double Room
Stayed 1 night in June 2016
Good hotel, very close to train station
The hotel was good in most respects. There were renovations when we stayed with scaffolding over one outside wall. There did not seem to be any way to control the temperature of our room & the room phone could not be used to ring outside. Staff were good.
Reviewed June 19, 2016
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8.7
Marian from United Kingdom
Couple
Double Room
Stayed 1 night in October 2015
Weekend in Carlisle
Location, Staff and friendly atmosphere
Unfortunately for us there was a large wedding party in the hotel which lead to some noisy guests in the early hours. Apart from that we enjoyed our stay.
Reviewed October 12, 2015
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8.7
Ian from United Kingdom
Couple
Twin Room
Stayed 2 nights in March 2015
Perfect for a short stay in Carlisle
Location - Next to the station and anything you want to see in the city. Good dining options. Clean and comfortable rooms.
Very good. Would recommend to others.
Reviewed March 23, 2015
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Hallmark Hotel Carlisle
|Very good 8.0
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