Affordable and recommendable hotel.”

Hallmark Regency is a great budget hotel. It is near KSL mall and a food court with a lot of cuisine choices is located at the back of the hotel. The food in the hotel itself is good. The staff are very friendly and they speak good English. The elevator is very small. All in all, if you are looking for a great budget hotel that is near theme parks in Johor Bahru, then this hotel is for you.

Great Hotel & Services”

I read one of the reviews that she booked this hotel to celebrate a birthday and requested for decorations in the room and actually got it. So my boyfriend and i were just thinking of whether we should stay for the night after doing some visitings, and we were looking for affordable yet convenient location to KSL since we would hang out there till late. And i managed to grab the last room here at 1pm on the same day. Made my request in the box during booking - requested for a birthday decoration as it would be a surprise + an anniversary staycation. You know how such special requests usually wont go through to the hotel, or maybe some hotels just dont care / bother. So i tried my luck and left a request whether i get it or not it'll just be a bonus since i already got to book the room at a steal! :) But to my surprise, i actually received an email reply from the hotel to say they have noted my requests and will get it done. I replied back and told them if they cant make it in time for my check in at 4pm, they can do it by 10pm. But by about 3pm, they replied that the decoration has already been done and i could check in anytime. I was really impressed. We walked over from KSL about 7mins walk, and upon check in i was told that the hotel actually gave us a free room upgrade. So instead of 1 queen bed, we actually got an extra single bed in the room. Which was a really nice gesture. Just nice my sis was in JB too so she came along and we had a mini birthday celebration for my bf. I would really like to thank the staffs of Hallmark Regency Hotel especially those who had replied to my emails during the course of my pre-stay and stay (cos i had other carpark questions as well). Thanks for letting us have such a memorable and wonderful stay, and at such an affordable price. I would definitely recommend my friends and come back for my future staycations in JB. :) 5 stars is definitely not enough! heh Cheers!

Value for money, Comfort, Clean”

I bumped with this hotel when searching for a budget hotel for my stay in Johor Bahru for my Legoland trip. Never heard about this hotel before (usually stay at New York Hotel) and decided to give it a try. To my surprise that this hotel was very clean and comfortable. The family suite that I booked was very spacious and the beds were very comfortable (there were 6 of us altogether). The breakfast was good too. The only thing that the management should improve is the selection of TV channels. There were no Malaysia TV channels available (there were only Singapore and Indonesia channels available). Overall, if you are looking for a hotel that is cheap but value for money, this is the one.

Truly a 3-star hotel! (or even better)”

I have stayed in a lot of "3-star hotel" but most of them will definitely lack in certain areas. Hallmark regency hotel had provided me with a totally satisfactory stay. The staff is very professional and friendly. The bed is big and comfy, with well-functioning air-conditioner. They also provide fridge, mineral water, iron in the room and a water dispenser in the common area. I like the breakfast buffet that they provided. It is a continental buffet breakfast with more than 10 types of food! Such a pleasant stay in Hallmark regency hotel! :)

Exceptional”

Me & my family had a comfortable stay here. We are actually transit to this hotel before go to Singapore to attend cousin wedding. From this hotel to Sultan Iskandar CIQ Complex (Johor Bahru Checkpoint) just take about 5 minutes driving. Thank you for the polite and friendly staff , room is spacious and clean.

Greatest hospitality I could ask for! Great staff (;”

I saw a review about a couple asking if the hotel could arrange for decor in their room to celebrate their anni and I tried asking for the same. Nothing much, just something to make the room a little more festive. To my surprise, my room was upgraded, balloons pasted on the ceiling, towels decorated into swans and banners! I couldnt have asked for a better place to celebrate my partner's 24. The staff was really approachable and friendly and to top it off, they brought a slice of chocolate cake to our room! My partner was ecstatic. Kudos to Hallmark Regency and their employees for astonishing hospitality and service.

Friendly, efficient staff made our stay enjoyable”

Our family consisted of young children and we enjoyed our stay at Hallmark Regency Hotel. The place was centrally located and it was easy to get around. It's close to shopping centres and eateries, so getting food was no problem. The staff were friendly and efficient. The room was spacious and clean. The room's amenities were working well. We would book Hallmark Regency Hotel again.

Reasonable Price ”

I stay 1 night in Hallmark Regency Hotel. I check in at midnight around 11 pm. I booked last minute from Agoda. But, there was a little miss-communication. The hotel was not received booking from Agoda. And when I called Agoda Customer Service, they said that the Hotel has not confirmed their request. The coincerge hotel was not helpfull. I try to ask her to call Agoda about our booked and she didnt want to help. So, I called myself and I know that she hasnt confirmed Agoda request. Overall, the room was spacious, clean, and have a window view to the street. The breakfast was good and maybe we might stay in this hotel again :)

Friendly staff, good wi-fi, centrally located”

This was my 3rd stay at Hallmark Regency Hotel. The staff were friendly and efficient. The room was big, clean and all the amenities were working well. Wi-fi was fast. The hotel was near to shopping malls and eateries, thus getting food was no problem. We would definitely book Hallmark Regency Hotel anytime!!! Kudos to the management of this Hotel!!!

affordable room with decent cleanliness”

If you're taking a cab to this hotel from JB checkpoint, you can actually inform the taxi driver that Hallmark Regency Hotel is just next to Grand Paragon hotel. We love that the room was clean and equipped with basic necessities (LCD TV with DVD player, hair dryer, safe deposit) and the room price was really reasonable! The food centre located right next to this hotel sells a wide variety of local delicacies such as BBQ chicken wings, fried kway tiao, satay, curry fish head and many more! The breakfast buffet was pretty plain so please do not hold high expectations for it. The sound-proof system of the room wasn't ideal because we could hear the door bell from the adjacent room as well as their (loud) conversation. The wifi connection in the room was rather weak as well so we had to move around in the room to get the "strongest" signal in order to stay connected. All in all, despite the minor flaws, we will still return to Hallmark regency hotel for a fuss-free staycation with yummy food at reasonable price! *thumbs up*

Nice Hotel & Great Location”

We have Stay in Hallmark for the Second Times. And we are very Pleased with that. Great Location just Walking Distance from KSL Mall with Spacious Room and Variety Breakfast Buffet. Definitely will Stay in Hallmark again if travel to Johor Bahru.

good hotel facility, friendly staff, good breakfast, water dispenser, clean room n big.washroom. ”

overall is good enough for me. only small crack on the mirror n door frame need to repaint. will recommend to relatives and friends who are going to johor bahru. 👍🏻

staff were friendly and helpful. we will be back”

I stay with wife and 2 teens children. We have fun and enjoy during our stay at the hotel and travelling around the johor bahru city. Enjoy the Legoland and Premium Outlet. Easy way to the two location from JB Sentral. Enjoyed the hospitality of taxi drivers especially when we speak in mandarin. We are willing to come back again ...

Comfortable, Relaxed and Charming”

The environment and room conditions are good but just pay attention that they will shift your booking to rooms without window which is not good practice. The room facilities is good, clean and tidy while it is also close to the KSL Centre which is the biggest Shopping Mall in Johor Bahru, where you can shop and eat with lots of varieties.

I booked on the wrong dates!”

Hi, I would like to thanks to your staff that receive my phone call on the 22nd of April night, i guess his name is Devan. I didn't notice that i booked the hotel on the wrong date. I am schedule to be at Johor on the 22nd of April but i did make a mistake where i book it on the month of may. So i called the hotel and told them that i book a wrong date. Unfortunately, no room is unavailable at the hotel and no refund for the 2 nights i have booked. I begged the staff to help me and after he did talked to his manager and they gave me another hotel which is a family of hallmark also for me and my family stay. I wish to say Thank you to your staff Devan and his manager for arranging another place for us to stay. I couldn't imagine where are we going to stay for the night if not for the helped by your staff. I do really appreciate it. Good job guys!

Happy Stay”

We booked Family Suite and we are very happy to stay at Hallmark Hotel JB. Looking fwrd to drop by again when we are in JB. Hotel distance to Legoland just a 20 mins drives. You can also get Hotel to arrange your transport to Legoland & USS. Thanks to Hallmark Regency Hotel staff for your hospitality.

Great and Valuable Hotel”

Hallmark Hotel looks refurbish and it was clean and comfortable. The room was spacious and me and my partner have a well time passed here. Only the breakfast was not that much choice and the taste also not nice. However, it will still be 1 of my choice for my next visit to Johor Bahru

Huge & Comfortable room for affordable price!!”

So happy to stay in Hallmark Regency for their huge room, comfortable bed & low price. Their room might be a bit aged but it not a big issue to me & my friend who are just staying overnight for a good sleep. Cleanliness of the room is so so only but it is still acceptable for the price you are paying for. Breakfast is buffet style with limited dishes available but taste alright. For sure I will stay in Hallmark Regency again for my next visit & I am glad that I booked my room through AGODA due to its accurate review by all others traveller.

overall i'm satisfied”

First of all, the staff is very helpful and friendly.. Secondly, I like this room because I came with my parents, so I took a family room for 4 people and it was very comfortable and I liked the cleanliness.. Three, the food was also delicious and for me it is more than enough even not much choice .. So for me, stay at this hotel value for money and if i come again to johor bahru i will stay here..

Exceptional”

My preferred hotel in Johor Bahru. Their family is big for 4 adults and two toddlers. Nice location too.