"Good location, relaxing stay, good facilities, everything wo..."
July 10, 2018
550 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.5|
|Distance to city center||0.5 Km|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||2.8 km|
"Clean rooms lovely staff good location responsible price"
January 6, 2019
"Close to all facilities, shopping malls, metro station."
July 12, 2018
"Location is very accessible to metro only few minutes walk and very near to city center."
October 13, 2018
December 23, 2018
This 4-star hotel provides 120 elegant guestrooms and is conveniently situated in the heart of Dubai. Guests are a short walk from the city’s popular spots such as Deira City Center Mall. All rooms are adorned with customary Thai furnishings combined with a distinctive contemporary feel that is stylish and peaceful. Guests can also make use of the on-site, state-of-the-art fitness center and large outdoor pool. Halo Hotel Dubai is an ideal choice for travelers who want both world-class accommodations and a great location near Dubai’s many attractions.
"This property is located in a prominent location which is cl..."
September 16, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Hotel with best location, pool and sauna”
It is highly recommended to stay here specially if you want a very accessible place. Really loved there pool and sauna. It is also our second time to stay here and it was satisfying. There is even a massage spa which is very near to the hotel which is highly recommended due to their professional services at a cheaper price. The room that we stayed in is very nice and spacious. Also loved the color combination which is actually our(wife) favorite color.
An absolute gem of an experience. What to say everything was perfect at the price that was charged, from staff behaviour to cleanliness to comfort to location, everything was top notch. Thoroughly enjoyed our stay here and seems like you've made us your lifetime guest. Thankyou.
Raintree now Halo”
i checked in and observed that they have less staff. it took a long time to validate my booking. Good value. The hotels rooms are big than hotels of the same star rating
Solid value for money”
I was pleasantly surprised by the size of the room. Staff were friendly and we enjoyed our stay. Only minor thing was the room needed a bit of maintenance (painting missing, paint peeling, door handle to bathroom not working correctly) but it didn't detract from having a pleasant stay.
very nice hotel family and all, also near the location of Deira city centre.”
staff all are very nice to give service for the guests. in the front office staff Mr. Walidh and Miss. Roma very nice approach with guests and given good support.
Its good near to metro and value for money”
For hotel checkin card, if we keep with electronic device it will disable the room acces so we need to go to reception to fix it. But i gues before going to room better to ask receptionist to check whether room card working or not....rest all are okay
Good place for stay”
Quite near to Airport. Environment is Awesome. Staff behavior is very good specially one of them Named Uzair Malik was very good person. very responsible, Polite, and caring. and also knows about like if someone want to take a vehicle on rent then must be contact him. his number is +971509110387
Good Location ”
First of all (RAHIM) thanks a lot for upgrading my reservation Room was clean Free Parking is available I booked for 2 nights but I stay one night When I trying to call to hotel to asked him make check out but telephone number is disconnected (maybe it’s changed) Thanks
This is NOT A HOTEL NO SERVICE AT ALL ”
I'm a hotelier of 10 years experience and a traveller and I know exactly what to expect from a hotel who claims to be 4 star. 4 star hotels is rated not because the service theyre expected to provide is BAD AND UNPROFESSIONAL compared to a 5 star. One of the basis of rating a hotel a 4 star is the facilities and of course being just 1 star lower than a 5 star the service shouldn't be too far below than a 5 star. But in the case of RAINTREE HOTEL DEIRA the service and facilities are ABSOLUTELY ZERO. I stayed in 5 stars and 4 stars and worked at the finest and iconic 5 star luxury hotel in Dubai therefore I know what is customer service is all about. And this hotel certainly isn't a hotel with professional customer service. Heres why. the wifi was just available on the first day and throughtout my next 4 days stay there was NO WIFI AT ALL! When I asked when I should expect the wifi back I was told 30 minutes which didnt happen. The next day the same thing NO WIFI. UNTIL ITS TIME FOR ME TO CHECK OUT STILL NO WIFI AND GUESS WHAT THE MALE RECEPTIONIST TOLD ME ON THE 3RD DAY WITH NO WIFI?? IM TOLD THAT I COULD CHECK OUT AND ASK AGODA.COM FOR REFUND!!! ALL 3 DAYS OF INCONVENIENCE THIS HOTEL DIDNT EVEN BOTHER TO MAKE IT UP TO THEIR FAILURE TO PROVIDE A WIFI!! THE RECEPTIONIST EVEN ARGUED THAT THE WIFI IS THE ONLY THING THEY FAILED TO OFFER?! WELL THEIR POOL IS ALWAYS UNDER MAINTENANCE FROM THE DAY I CHECKED IN AND THEIR SAUNA HAS NO COAL TOTALLY NOT WORKING. WHILST THERES NO STEAM ROOM. LOCKER ROOM IS STINKY WHICH SMELLS LIKE AIRBORNE BACTERIA AND FILLED WITH TOOTHBRUSH, SOAPS AND PANTIES FROM STAFF OF THE STAFF IN THEIR SPA. THIS AREA IS COMPLETELY UNMANNED AND UNMAINTAINED. So is the WIFI THE ONLY ISSUE?? The BEST PART IS..NO FACILITIES NO WIFI and NO CUSTOMER SERVICE AT ALL..here's why.. I was going out on my 4th day of stay and my first time to ask the reception to arrange a taxi for me. To my surprise! THE RECEPTIONIST TOLD ME TO COME DOWN AND GET THE TAXI M
The hotel's location is perfect as it's a walking distance from Deira City Center. The staff were welcoming & helpful and the Superior room was spacious and comfortable. I stayed there for 13 nights for business, and the only inconsistency I found in service was Housekeeping, as at times I'd leave the room in the morning and return in the afternoon and find that it still was not cleaned. On several occasions I had to call for Housekeepers to come and clean the room, and it was inconvenient having to do so after a long day at work. Moreover, there was inconsistency in room amenities provided, and sometimes they forgot giving new bottles of water and would only supply them when I call. Overall, the hotel deal was great, location was perfect, and staff were friendly. I'd just recommend improving: - Housekeeping service - Providing new towels as some of the towels were old and I wouldn't recommend giving them to guests - Cleaning the room carpets Thank you.
Sort of satisfaction ”
Its not bad hotel if u will comparing with what u paid,i have just concern about facilities that is Up to the mark ,also there is one guy in reception dealing with the customer with attatud that I didn’t like it ,maybe he has any issues this time ,in general the hotel is okay and is not at all bad
Great Hotel , value for money”
This Hotel is located in the center of Dubai city. just 3 mins walk from Deira City Centre. everything about this hotel is good, Cleanliness, Breakfast, Easy access, spacious rooms, good underground car parking. Overall its a value for money deal.
Couple from Portugal”
The elevator was extremely dirty and there was maintenance work being carried out in the entire lobby area . It was difficult to locate the hotel as the name had recently been changed from Roundtree to Halo Hotel . The room was extremely small and was not in good condition requiring a full maintenance . The door to the room could not be closed during our entire two day stay due to faulty locking system and the maintenance could not fix this until we departed . Not a hotel we would choose to stay again when in Dubai
Chaos im Roommanagement”
They rent rooms during renovation and put you in an other hotel nearby, in principle fine as the other hotel was quite OK. But I stayed for two nights and have to move back for the second night. Than someone hammered for long time on my door and tried to get in because reception gave wrong room number, three more times I got disturbed and asked for my name. Not very relaxing.....
The worst hotel experiences in life”
So basically i went to this hotel and rooms were not clean linen was dirty paid for the extra bed and bed was so bad springs were coming out and management didn’t hve any other extra bed and was stuck there for few days and they forget to clean rooms forget to put amenities in washroom and they also forget to out towels and when u call room service for anything took atleast 2-3 hours to get tht thing done when I checked in room was dirty washroom asswell. Sink was clogged told front desk they fixed it after 2 days then called front desk for water bottles took forever to get. So overall experience for this hotel was shit and never wanted to refer anyone and not even planning myself to go this hotel
A very good hotel”
The hotel is very near to the Airport 5 Minutes to be precise by taxi. The taxi fare should be around 15 AED. Very near to the metro station. Good Indian restaurant available nearby. Large rooms ,Value for money
The worst experience among 4star stays in my life...”
The hotel is in good location, is only the +ve point about it. Rooms given are having water problem, broken handles, NO HOT water etc.,. The most worst the discrimination of staff towards Indians and other nationalities. Why I asked for HOT water, no proper response...I told need HOT water for bath - arrnage it some how, one of the staff(Mr.Khader) replied "This is not India, Dubai!?" is it make sense of taking Nations name? second incident happend at Pool- it was not temperature controlled pool. When I am talking to the staff there, they hadn't even tried to hear what are we looking for. when I stopped the staff(Mr.Noorf) - I am looking ARAB guests- go and complain to management if you can!? Do they think Indian's are staying there for free? aren't we guests? NO Pub, No proper maintained pool, no cooperation or respect, ethical behavior of the staff at least. Even floor mate in bathroom is upon frequent requests. Guys, think twice before booking it only for 4* name.
The hotel was nice but you can hear the noise from the neighboring rooms as well as the people who pass by. Location is good. It's nearby metro station and city center. Accessible for all kinds of transport.
Great location, opposite the mall and near to metro station. ”
Never had any expectations at all because I paid only less than usd100 but soon as I entered the room I was surprised to see the big comfy bed and a modest bathroom. Will definitely consider staying in this hotel next time I come back in Dubai.
worst attitude of receptionist of day shift.”
It seems that u r not the customer , u r their employee. Staff behaviour specially the fat egyptian guy at the reception at day time gives no value to customer and an attitude on his face. Night staff specially jalil was very co operative...wouldn't recommend just because of the staff behaviour. The management should take this issue seriously.
Halo Hotel Dubai