The transfer bus will only pick up the guests from hotels located in Old Quarter Area. Email cruise to request for the transfer service or submit your request through special request section while making reservation. Boat embarkation starts at 12:00 PM at Vinashin Wharf.
Guests are required to provide the pickup address (hotel name, address and contact number in Hanoi and Halong at least 24 hours in advance for the pick-up service). Please contact the cruise in order to be arranged pick-up service.
Please be informed that an advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all Passengers. A valid passport or ID is required upon check-in on board.
Please note that all-inclusive package will start at lunch time and will finish after breakfast on day of departure and includes:
- Full-board Meals (Asian and International Set-menu)
- Cooking Demonstration (Vietnamese spring roll)
- Kayaking, Swimming and Snorkeling Equipment
- Tai Chi Session
- Entertainment Activities and Happy Hour
- Movie Nights, Board Games and Squid Fishing
- Safety Facilities and First-Aid Equipment
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C and Luxury en-suite Bathroom
- A/C time in room: After dinner to 7.00 AM every day
- Hairdryer and slippers
- Flat screen TV in Dining room
- DVD Player in Dining room
- Public Wi-Fi spot
- In Room Wi-Fi spot
Please be informed about check-in time restriction and requirement as below:
Cruise embarkation starts at 12:00PM (noon) and check-in/boarding time: 12:30 PM by tender boat
It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 24 hours in advance of cruise boarding date. So the following information must be submitted to cruise staff at least 24 hours prior to the boarding date.
The information need to be sent: Full name, gender, date of birth of each member, passport number, nationality, Vietnamese visa – if required, valid date of visa.
The transfer service between Hanoi and Halong is not included in the room rate. Guests interested in this service are required to pay an additional charge upon check in.
When booking more than 5 rooms, different policies and additional supplements may apply.