Halong Paloma Cruise
Deluxe Sea View 2 Days -1 Night Package (4 Meals)  - View, Halong Paloma Cruise in Hạ Long
a large white boat floating on top of a body of water, Halong Paloma Cruise in Hạ Long
Lobby, Halong Paloma Cruise in Hạ Long
Interior view, Halong Paloma Cruise in Hạ Long
a small boat on a body of water, Halong Paloma Cruise in Hạ Long
a boat that is sitting in the water, Halong Paloma Cruise in Hạ Long

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8.9

Excellent

757 reviews

757 reviews

Food & Dining24
View11
Housekeeping8
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
Hon Ga Choi Island 5.6 km
Dong Thien Cung 6.1 km
Dau Go Gotto 6.4 km
Bai Chay Bridge 8.0 km
Soi Sim Island 11.7 km
Sung Sot Cave 12.7 km
Luon Caves 12.9 km
Cua Van Fishing Village 17.5 km
Nearby landmarks
Bai Chay Beach 500 m
Dragon Park 610 m
Sun World Ha Long Complex 660 m
Vinmart+ 740 m
Bai Chay Commercial Center 760 m
BoMi Mart 780 m
G7 Mart 880 m
Tuan Chau International Tourist Island 1.1 km
Quảng trường Mặt Trời 1.3 km
Mini Mart 1.4 km
Boat/cruise
Newly renovated

Halong Paloma Cruise

Ha Long, Hạ Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ha Long, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent food & dining

Newly renovated

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Sauna

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hạ Long every 5 minutes on Agoda.com
Value for money8.5
Location rating9.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport37.5 km

Rooms available at Halong Paloma Cruise

Excellent
Room comfort & quality

8.4

Family Executive Suite Cabin - 2 Days 1 Night
...
  • Room size: 27 m²/291 ft²
  • Sea view
  • 1 single bed and 1 queen be...
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Family Executive Suite Cabin - 3 Days 2 Nights
...
  • Room size: 27 m²/291 ft²
  • Sea view
  • 1 single bed and 1 queen be...
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Premium Ocean View Double/Twin Cabin - 2 Days 1 Night
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Paloma Suite - 2 Days 1 Night
...
  • Room size: 23 m²/248 ft²
  • Sea view
  • 1 queen bed
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Paloma Suite - 3 Days 2 Nights
...
  • Room size: 23 m²/248 ft²
  • Sea view
  • 1 queen bed
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Premium Ocean View Double/Twin Cabin - 3 Days 2 Nights
...
  • Room size: 17 m²/183 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Deluxe Ocean View Double/Twin Cabin - 2 Days 1 Night
...
  • Room size: 14 m²/151 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Deluxe Ocean View Double/Twin Cabin - 3 Days 2 Nights
...
  • Room size: 14 m²/151 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Family Suite Sea View With Balcony
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 1 single bed and 1 double b...
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Deluxe Sea View 2 Days -1 Night Package (4 Meals)
...
  • Room size: 15 m²/161 ft²
  • Ocean view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Halong Paloma Cruise?

Check-in is from 11:30 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Halong Paloma Cruise?

Halong Paloma Cruise is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the cruise know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Halong Paloma Cruise also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Halong Paloma Cruise has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 150000 VND per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hạ Long with private transportation, the cruise can arrange both taxis or car rental.

Is breakfast offered at Halong Paloma Cruise?

Wake up to a great buffet breakfast at Halong Paloma Cruise.

What are my dining options at Halong Paloma Cruise?

Halong Paloma Cruise features an on-site restaurant for your dining convenience.

What is the smoking policy at Halong Paloma Cruise?

Halong Paloma Cruise does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Halong Paloma Cruise?

Halong Paloma Cruise’s neighborhood is Ha Long which includes popular restaurants such as Nha Hang Hong Hanh, Eco Cafe and 3Vins Restaurant & Wine Bar.

What popular shopping places are close to Halong Paloma Cruise?

Located in the Ha Long area, Halong Paloma Cruise is close to great shopping choices like Bai Chay Commercial Center.

What are popular attractions near Halong Paloma Cruise?

Halong Paloma Cruise is located in Ha Long area, which is famous for attractions such as Sun World Ha Long Park, Dragon Park and Sun World Ha Long Complex.

What popular beaches are close to Halong Paloma Cruise?

Halong Paloma Cruise is located in the Ha Long area, which includes Bai Chay Beach.

What popular natural sightseeing spots are close to Halong Paloma Cruise?

Halong Paloma Cruise is located within Ha Long, which makes it conveniently close to natural sights including Dau Go Cave and Núi Bãi Cháy.

See map

Explore the neighborhood

What people love about Halong Paloma Cruise

  • 8.4

    Excellent
    Cleanliness

    "Cabin room is clean and neat with comfy bed."

    Fiona

    |

    June 27, 2019

  • 10

    Exceptional
    Spaciousness

    "The bedroom, bathroom and balcony accommodations were very large and comfortable."

    SEANNE

    |

    January 19, 2023

  • 8

    Very good
    Bathroom

    "Toilet was clean and hot showering facilities were great with all essential supplies"

    ZHENG

    |

    April 20, 2019

Property ranking|Compared to 823 Hạ Long properties
See all rankings
Room comfort score
8.4/10
Service score
9.3/10
Location score
9.1/10
Value for money score
8.5/10
Better than
96
%
of Hạ Long properties
Better than
94
%
of Hạ Long properties
Better than
93
%
of Hạ Long properties
Better than
90
%
of Hạ Long properties
Overall rating:

8.9

Excellent
757 reviews
Cleanliness
8.8
Facilities
8.6
Location
9.1
Read all reviews >
What travelers say they love:
Service was great and friendly, definitely recommended.
Irawan from Indonesia
Family with older children
More about Halong Paloma Cruise

More about Halong Paloma Cruise

Halong Paloma Cruise

Chill out and unwind properly in Hạ Long when you book a room at Halong Paloma Cruise. Located right in the city center, Halong Paloma Cruise saves you time and stress by letting you wake up right where you want to be.
Halong Paloma Cruise offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the cruise's free Wi-Fi. Getting from and back to the airport can be easily arranged with the cruise's airport transfer services. Taxi, car hire and shuttle services provided by the cruise make exploring Hạ Long even more convenient.
Guests can enjoy convenient available parking right at the cruise. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the cruise's ticket service and tours. Packing light is possible at Halong Paloma Cruise thanks to the cruise's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by cruise.
Enjoy the services offered at Halong Paloma Cruise from the convenience of your guestroom. For your comfort, some rooms at the cruise are equipped with blackout curtains and air conditioning. Some rooms at Halong Paloma Cruise even come with extra design features such as a balcony or terrace. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
Halong Paloma Cruise also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Halong Paloma Cruise. Enjoy the morning bliss with a sip of good coffee at the cafe located in the cruise. A variety of convenient and tasty dining options are waiting for you at the cruise, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the cruise's karaoke rooms and bar.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Halong Paloma Cruise offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the cruise. End your days in total relaxation with a visit to the massage, spa and sauna. Cool off on hot days by joining water-world activities like fishing and non-motorized water sports.
Fun in the water is easy with aquatic activities available, like boats and canoes. Engage in some easy evening fun with other guests with the cruise's hiking trails. Get social at the cruise's library, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Hạ Long has to offer during your stay at Halong Paloma Cruise. The most famous landmark nearby is Dau Go Gotto just 6.2 km away. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Hon Ga Choi Island located 7.6 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 94% of the city's options.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

57 mentions

Housekeeping

9 mentions

View

7 mentions

Internet

3 mentions

Languages spoken
  • English
  • French
  • Spanish
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Canoeing
  • Fishing
  • Foot bath
  • Game room
  • Hiking
  • Karaoke
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Non-smoking
  • Shower
  • Toiletries
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian, Chinese, Local

Location

Sun Group International Cruise Port (Sun Group Port) - Thuong Cang road, Halong city, Quang Ninh province, Vietnam, Ha Long, Hạ Long, Vietnam, 200000
Exceptional
Location

9.1

Airports
  • Cat Bi International Airport (HPH)
    37.5 km
Public transportation
  • Halong Train Station
    5.0 km
Hospital or clinic
  • Bệnh viện Đa khoa Vinmec Hạ Long
    1.7 km
Shopping
  • Bai Chay Commercial Center
    760 m
Convenience store
  • Thu Huong Convenience Store
    1.9 km
Cash withdrawal
  • ATM
    1.8 km

What's nearby

Popular landmarks
  • Hon Ga Choi Island
    5.6 km
  • Dong Thien Cung
    6.1 km
  • Dau Go Gotto
    6.4 km
  • Bai Chay Bridge
    8.0 km
  • Soi Sim Island
    11.7 km
  • Sung Sot Cave
    12.7 km
  • Luon Caves
    12.9 km
  • Cua Van Fishing Village
    17.5 km
Nearby landmarks
  • Bai Chay Beach
    500 m
  • Dragon Park
    610 m
  • Sun World Ha Long Complex
    660 m
  • Vinmart+
    740 m
  • Bai Chay Commercial Center
    760 m
  • BoMi Mart
    780 m
  • G7 Mart
    880 m
  • Tuan Chau International Tourist Island
    1.1 km
  • Quảng trường Mặt Trời
    1.3 km
  • Mini Mart
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Infant 2-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed about check-in time restriction and requirement as below:

    The cruise embarkation starts at between 12:00 PM - 12:30 PM (noon) at Halong Paloma Office, at Vinashin Wharf, No 6A Le Thanh Tong str, Hon Gai, Ha Long City, Quang Ninh, Vietnam. (The office is opposite Phù Đổng Restaurant). Later check in can be arranged by tender boat (extra charges applied).

    It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 24 hours in advance of cruise boarding date. So the following information must be submitted to cruise staff at least 24 hours prior to the boarding date. Otherwise the guest may not be allowed to be onboard.

    The information need to be submitted: full name, gender, date of birth of each member, passport number, nationality, Vietnamese visa – if required, valid date of visa.
  • The room rate does not include bus transfer or private car. The bus or private car picks up the guests from hotels located in Hanoi Old Quarter Area or some hotels near Westlake. The pickup time at hotels in Hanoi Old Quarter is at between 7:30 AM - 8:00 AM, at hotels in Westlake is at between 7:10 AM - 7:30 AM. Outside this area, the guests will be picked up at Paloma Office (3rd floor, 37 Le Van Huu Street, Hoan Kiem, Hanoi). The drop off time at hotels after cruise finishes is at 4:30 PM - 5:00 PM every day.
  • Bus transfer or private car transfer is subjected to extra charges. Guests are required to provide the hotel name, address and contact number in Hanoi at least 24 hours in advance for the pick-up service. Please contact the cruise in order to be arranged pick-up service.
    The property provides round trip shuttle bus service between Hanoi and Halong at an additional charge. Please contact the property for more information.
  • An advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all Passengers. A valid passport or ID is required upon check-in on board.
  • Please note that all-inclusive package will start at lunch time and will finish after lunch on day of departure and includes:
    - In-house English-speaking tour guide
    - Luxury cabins and suites with A/C and en-suite bathroom
    - Hairdryer and slippers
    - In house phone
    - Full-board meals (Asian and Vietnamese A La Carte)
    - Cabin service
    - Wine selection
    - Kayaking, swimming
    - Cave visiting
    - Floating fishing village
    - Morning Tai Chi
    - Cooking class
    - Sunset party, happy hour
    - Squid fishing
    - Safety facilities and first-aid equipment
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from11:30
  • Check-in until12:00
  • Check-out from10:00
  • Check-out until12:00
  • Reception open until11:30
Getting around
  • Travel time to airport (minutes)240
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 20
  • Room voltage220
  • Year property opened2009
  • Most recent renovation2022
Parking
  • Daily parking fee150000 VND

Reviews of Halong Paloma Cruise from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness8.8
Facilities8.6
Location9.1
Room comfort and quality8.4
Service9.3
Value for money8.5
High score for Hạ Long
Rating
9+ Exceptional (147)
8-9 Excellent (73)
7-8 Very Good (42)
6-7 Good (11)
<6 Below Expectation (11)
Time of the year
Mar - May (65)
Jun - Aug (73)
Sep - Nov (66)
Dec - Feb (80)

Show reviews that mention 

Showing 284 verified guest comments
12345
10.0
Exceptional
Andrea
Couple
Stayed 2 nights in April 2019

Awesome 2 night 3 day cruise with Paloma!!”

Everything ran like clock work. Picked us up at our hotel and then approximately 4 hours later we were on the boat having the most delicious lunch. The stateroom was larger and nicer than expected. The bed was very comfortable. I really liked the boat as it had staterooms on 1st and 2nd floors then on the 3rd floor was the dining room and bar with outside tables and then it had a 4th floor roof top deck and bar for hanging out, suntanning, and relaxing or socializing The itinerary was great.Kayaking,swimming, visiting a fishing village (which was much better than I anticipated), cave visit, squid fishing, cooking class and Thai Chi. So glad we chose the 2 night 3 day option as it allowed time to relax and really soak in the stunning scenery. the staff were amazing, fun and accommodating. The food delicious! I would definitely recommend Paloma for your Halong Bay visit

Reviewed April 23, 2019

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10.0
Exceptional
Varsha from United States
Group
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in January 2019

Amazing experience- no complaints!”

My friend and I absolutely loved our time with Paloma cruise. The staff is INCREDIBLE, so hospitable and kind. They made sure that we were well taken care of from the very beginning. The rooms are very clean and hot showers. The itinerary is clear and always well explained. The staff took careful measures to make sure we were safe and happy at all times. Special thanks to Mr. Quan for his amazing role as the ship’s main tour guide. The food is awesome and they make sure you like what you eat- we don’t like fish so they substituted all the meals with fish with another meat, no problem. It was so worth the money. Loved every part of this trip.

Reviewed January 15, 2019

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10.0
Exceptional
Shane from Australia
Couple
Stayed 2 nights in April 2019

Brilliant from start to finish ”

from the day I booked, Jenny was available on what’s app for any questions I had and also requests, the staff on the boat were also great and the food was brilliant, very nice meals, they surprised my girl with flowers and a cake for our 5 year anniversary which went a very long way for me, she was very happy with that. Lots of activity’s and accommodation is clean and nice,

Reviewed April 09, 2019

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10.0
Exceptional
Graham from United Kingdom
Couple
Stayed 1 night in April 2019

Tremendous Paloma Cruise”

We will start with the staff. Absolutely awesome. Couldn't have asked for any more out of them as they were kind, thoughtful, funny and attentive. We were lucky enough to get an upgrade to a suite at the back of the boat. This was stunning as we had windows around the cabin and extra space to sit in the evening. We would recommend a suite if your budget allows. The boat itself was beautiful and the full 2 days/1 night was everything we could have wished for. 100% recommendation from us. Graham and Kate Firth (UK and Thai)

Reviewed April 05, 2019

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10.0
Exceptional
Nishaanthan from Australia
Couple
Stayed 1 night in December 2018

Excellent”

Great cruise and staff. Well maintained cruise and very well organized trip all the way from pick up in Hanoi till the drop off. Staff were very professional and helpful and looked after everyone's needs.The boat was very comfortable and the tours were excellent.

Reviewed January 05, 2019

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10.0
Exceptional
Kelsey
Couple
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in February 2019

Exceptional”

Great overnight stay. Clean cabin, food was great and the staff are very accommodating. My partner and I don’t eat seafood and we always had a great substitute. You pay for your own drinks but the prices are reasonable. The only thing we would have liked more of is down time to enjoy the boat without missing out on any activities but it’s hard when you only have a short amount of time. The transfer to and from Hanoi was great in a luxury air conditioned minivan with only 6 or 7 seats.

Reviewed March 02, 2019

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10.0
Exceptional
Gabriel from Canada
Couple
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in November 2019

Perfect from the beginning ”

It was perfect! The food was great, the activities, the staff !! Everything!!! Plus the even made something special the was beyond our expectations! It was my girlfriend birthday and they made something with roses on our bed! Sang a song at dinner and even gave her a cake and roses! Wow perfect

Reviewed December 01, 2019

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10.0
Exceptional
Musnaliza from Malaysia
Couple
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in January 2019

Attractive, attentive and positive”

The best Halong Cruise for us. They managed to cater halal food as per our request (but not halal certified because it also served alcoholic beverages and shared kitchen and utensils with non-halal foods). Surprised birthday party with roses and cake for my husband is a plus point. Activities as per advertised. Very polite and knowledgeable crew on board. Highly recommended. Thanks Paloma Cruise.

Reviewed January 16, 2019

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10.0
Exceptional
JACQUELINE from United States
Couple
Premier Double Ocean View
Stayed 2 nights in July 2019

Enjoyable Experience”

I highly recommend Paloma Cruises. We did the 3 day 2 night tour and were glad we had the extra day to kayak around Bai Tu Long Bay, which is a less visited area of Halong Bay. The next morning we got on boats which took us through a fishing village - another highlight on the tour! The food was good on most days and the rooms were perfect for two people.

Reviewed July 09, 2019

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10.0
Exceptional
Nitinchandra from India
Couple
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in July 2019

Exceptional”

Excellent Cruise with nice staff.. The food provided was truely delicious . However, the guide provided to us was far from satisfactory. The Cruise mangament can look into this matter for better tour guide as we were totally clueless when we reached Cave, and subsequent fishing Villages. Would highly recommend this to tourist touring Halong Bay...

Reviewed August 04, 2019

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9.6
Exceptional
Whei from Malaysia
Group
Family Suite Sea View With Balcony
Stayed 1 night in April 2019

It was the highlight of our trip to Hanoi”

From the day we started our trip with them all staffs were attentive and tried their best to make the customers feel comfortable. The activities were alright, food were great. We were unfortunate that the weather was bad when we were on the way back, and the manager Mr Hoang and his team took the extra effort to make sure everyone was well taken care of. Just one thing perhaps, the wooden toilet door in our room wasn't working properly, it got stuck and required tremendous effort to slide it open hence making it inconvenient for us all, but otherwise it is totally perfect and I would definitely book with the same cruise if I'm ever visiting Halong Bay again!

Reviewed May 02, 2019

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10.0
Exceptional
Kim from Canada
Couple
Stayed 2 nights in June 2019

Amazing trip”

Halong Bay is really beautiful and Paloma made it even better. We love the kayaking. The staff were great especially Ninh, our tour guide, went beyond our expectations. He was always smiley and nice. The food was delicious. Will come back. Thanks Paloma for this amazing journey!

Reviewed October 03, 2019

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9.6
Exceptional
Camila
Couple
Stayed 1 night in December 2019

Exceptional”

The boat cruise was really nice and comfortable. Staff is friendly and the food was great too. As soon as we arrive, we had some briefly introduction, check in and then lunch. Afterwards, we went to visit a cave and later on, we did kayaking. On the next day, we visit a fishing village in traditional boats. The activities were great. The checkout was at 9.30am. I thought it was too early, a checkout at 10am, at least, would give us time to rest and enjoy more the room. In general, it was a really nice trip.

Reviewed December 22, 2019

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10.0
Exceptional
Ganny
Couple
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in January 2019

Clean, helpful staffs, presentable ”

In the Paloma Cruise office, toilets should be clean, hygiene because it's represent the company itself. Most of passengers will need to use the toilet before or after.

Reviewed January 30, 2019

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10.0
Exceptional
Chung from Malaysia
Couple
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in November 2019

Very good”

Every crew member put in the effort to make the stay comfortable and welcoming. Special thanks to Hoang and Linh. Would definitely return if travelling to Halong bay.

Reviewed November 20, 2019

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10.0
Exceptional
Josh from United Kingdom
Couple
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in January 2020

Amazing Stay!”

We did the 2 day, 1 night stay with Paloma and loved every second of it! The food was unbelievable, the staff were lovely and the facilities and itinerary were just as expected. Highly recommend! So nice to only be one of the only boats around Bay Tu Long!

Reviewed January 20, 2020

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9.6
Exceptional
Molly
Family with teens
Stayed 1 night in March 2019

Great Cruise Excellent Value”

We had a great time on the cruise. The food was fantastic and they kept the activities coming. Kayaking in the bay was our favorite part of the cruise. The staff was very helpful and fun. We booked the shuttle transfer from Hanoi through Paloma as well. We noticed some of the other shuttles were a bit nicer but it got us there and back without issue. It's a long drive for one night but well worth it. I would highly reccomend this cruise. Our only regret was not booking the 3D2N!

Reviewed March 20, 2019

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9.6
Exceptional
Julie from Australia
Group
Deluxe Sea View 2 Days -1 Night Package (4 Meals)
Stayed 1 night in August 2019

Exceptional”

Food was great,people and staff freindly. Rooms are very tiny.Can barely fit your suitcase on the floor to open up and get clothes from. The only thing we were extremely disappointed in was the fact you cannot swim in these waters. It was not written anywhere for us to know this and as it is an extremely hot place to visit and go trekking through caves and climbing mountains you are dripping with sweat but are not allowed to swim. Extremely annoying . Have never heard of a no swimming ban in anywhere i have ever visited around the world. People need to cool down without having to go sit in your airconditioned tiny room

Reviewed September 02, 2019

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10.0
Exceptional
Wendy from Australia
Family with teens
Stayed 2 nights in January 2020

Exceptional”

Wonderful cruise with great activities included in cost. Mr Morning was a fantastic guide and always helpful. I would recommend the Halong Paloma cruise.

Reviewed January 12, 2020

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9.6
Exceptional
Pham from Vietnam
Family with young children
Deluxe Ocean View Double/Twin Cabin - 2 Days 1 Night
Stayed 1 night in July 2019

Amazing food and service”

Nice facility. Room is not big but it got very comfortable bed and warm shower. The boat crew was very professional, friendly and they accommodated to our children’s taste (1 and 5 years old) very well with great congee.

Reviewed July 23, 2019

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