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About Halong Paloma Cruise


Board the traditional Chinese-styled cruise for a trip through the unspoiled nature of Halong Bay. Halong Paloma Cruise offers an accommodation on a newly built cruise with exquisite design and attractive exterior. Aboard the ship, you can savor the breathtaking views from the sun deck or in the comfort of the guestrooms. Each cabin is decorated with a touch of luxury and equipped with a full range of amenities to ensure maximum comfort during your journey. Complete your once-in-a-lifetime experience with a visit to the pampering spa or the restaurant which serves traditional Vietnamese cuisine. Let nature help you relax and unwind aboard the Halong Paloma Cruise.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fishing
  • Massage(s)
  • Private beach
  • Sauna
  • Spa
  • Steamroom
  • Ticket service
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Playground


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Vietnamese
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The room rate does not include bus transfer or private car. The bus or private car picks up the guests from hotels located in Hanoi Old Quarter Area or some hotels near Westlake. The pickup time at hotels in Hanoi Old Quarter is at between 7:45 AM - 8:15 AM, at hotels in Westlake is at between 7:15 AM - 7:40 AM. Outside this area, the guests will be picked up at Paloma Office (24, Alley 33B, Pham Ngu Lao Street, Hoan Kiem, Hanoi). The drop off time at hotels after cruise finishes is at 4:30 PM - 5:00 PM every day.

Bus transfer or private car transfer is subjected to extra charges. Guests are required to provide the hotel name, address and contact number in Hanoi at least 24 hours in advance for the pick-up service. Please contact the cruise in order to be arranged pick-up service.

An advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all Passengers. A valid passport or ID is required upon check-in on board.

Please note that all-inclusive package will start at lunch time and will finish after lunch on day of departure and includes:
- In-house English-speaking tour guide
- Luxury cabins and suites with A/C and en-suite bathroom
- Hairdryer and slippers
- In house phone
- Full-board meals (Asian and Vietnamese A La Carte)
- Cabin service
- Wine selection
- Kayaking, swimming
- Cave visiting
- Floating fishing village
- Morning Tai Chi
- Cooking class
- Sunset party, happy hour
- Squid fishing
- Safety facilities and first-aid equipment

Please be informed about check-in time restriction and requirement as below:

The cruise embarkation starts at between 12:00 PM - 12:30 PM (noon) at Halong Paloma Office, at Vinashin Wharf, No 6A Le Thanh Tong str, Hon Gai, Ha Long City, Quang Ninh, Vietnam. (The office is opposite Phù Đổng Restaurant). Later check in can be arranged by tender boat (extra charges applied).

It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 24 hours in advance of cruise boarding date. So the following information must be submitted to cruise staff at least 24 hours prior to the boarding date. Otherwise the guest may not be allowed to be onboard.

The information need to be submitted: full name, gender, date of birth of each member, passport number, nationality, Vietnamese visa – if required, valid date of visa.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Check-Out Until: 11:00 AM
Distance to Airport: 220 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 20
Reception Open Until: 11:30 AM
Room Voltage: 220
Time to Airport (Minutes): 240
Year Hotel Built: 2009
Year Hotel Last Renovated: 2014
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Verified traveler reviews

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based on 89 reviews
  • Cleanliness 8.5
  • Facilities 8.6
  • Location 8.9
  • Room comfort and quality 8.4
  • Service 8.9
  • Value for money 8.0
  • Food and dining 8.7


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