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Very good
Based on 34 reviewsSee what guests said
8.0
Halong Phoenix Cruiser
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8.8 Excellent location
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8.8Location
  • Air conditioning

  • Blackout curtains

  • Bar

  • Airport transfer

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Room choices
Twin Hot Deal
...
  • Ocean view
  • 14 m²/151 ft²
  • 2 single beds
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Deluxe Hot Deal - Min. 2 nights
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  • Sea view
  • 14 m²/151 ft²
  • 2 single beds or 1 double b...
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Deluxe Sea View
...
  • Sea view
  • 14 m²/151 ft²
  • 1 double bed
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Single Hot Deal
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  • Ocean view
  • 14 m²/151 ft²
  • 1 single bed
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Double Hot Deal
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  • Ocean view
  • 16 m²/172 ft²
  • 1 double bed
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Double All Inclusive
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  • Ocean view
  • 14 m²/151 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (34)Booking.com Reviews (17)
Filter by guest type:
Cleanliness7.9
Facilities8.0
Location8.8
Room comfort and quality8.3
Service7.9
Value for money7.5
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Double Hot Deal
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Showing 33 verified guest comments
1234
6.7
tina from Denmark
Couple
Double Hot Deal
Stayed 2 nights in April 2015
Nice ship, lousy food, polution very bad
Not crowded, only few rooms on boat, smaller groups
Disruptive, not relaxing. You are forced to attend all the activities. The program only caters for one night guests, if you stay more than one night, your second day will be spent on a smaller non comfortable boat with no access to your private cabin.
Reviewed April 05, 2015
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10.0
christine from Australia
Couple
Double Hot Deal
Stayed 1 night in December 2014
Top value
Good accommodation professional staff excellent food
Reviewed December 13, 2014
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10.0
Windel from Philippines
Group
Twin Hot Deal
Stayed 1 night in August 2014
Great stay
Me and my colleagues love the food, the coffee, the roof deck and the entire experience!
Reviewed November 24, 2014
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8.0
Hashim from Malaysia
Couple
Double Hot Deal
Stayed 1 night in January 2014
Very happy
Quiet, comfortable, scenic.
Very happy with the cruiser. Enjoying the quiet time, scenic views and the adventure.
Reviewed January 21, 2014
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8.3
Nicola from United Kingdom
Couple
Double Hot Deal
Stayed 2 nights in April 2012
Very enjoyable cruise
Nice rooms, amazing food
We opted for the 2 day cruise option. The boat itself was very nice, our room was very comfortable and looked very stylish. Activities included kayaking around the bay and a visit to a cave. For our second day we were booked to do kayaking, but unforuntately my partner was ill, so the staff made arrangements for us to go on the day boat to Cat Ba Island with the people doing the cyclibng option. It actually worked out well, as the trip to Cat Ba was about 3 hours each way and travelled through many of the floating villages which were amazing. There were very few other tourist boats out that way, and it felt like a much more private experience. The food on the boat was some of the best we had in Vietnam. Drinks on the boat were still cheap, only about $2 for a beer. The staff were friendly and helpful and made sure everyone had a good time. I would definately recommend the 2 day option if you have time - the one day means you only get to see a small part of the bay where about 30+ boats are moored, the trip to Cat Ba was fantastic.
Reviewed July 12, 2012
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6.7
Thitithip from Thailand
Group
Double Hot Deal
Stayed 1 night in April 2012
Wonderful experiences
we love the decorative of the boat!!! it fantastic
The boat was grate the people was nice however one thing that we don't like is that the food. Instate of setting the table and having people to share. I recommended you to have a buffet. First thing is that the food is not enough, and sitting with the strangers sometime it good some time it bad. For us, we are 4 Asian sitting with 2 Russians who can't speak English, so we can't communicate at all. So we ending up having 5 meals on the boat with a very weird and awkward feeling.
Reviewed July 12, 2012
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7.0
Heidi from Germany
Solo traveler
Twin Hot Deal
Stayed 2 nights in May 2012
nice cruise
Good food and friendly staff
it was ok, but i wouldn't advise to book online. when you book in hanoi through your hotel, you get transfer( i had to pay this extra) and a very expensive tour. i payed about 45 dollars more plus extra transfer for less service. of course the staff was very friendly, and the food was good. my room was ok, had a supposed deluxe without a fridge.. for the rest it was conform.
Reviewed June 08, 2012
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6.0
Andrea from Czech Republic
Couple
Twin Hot Deal
Stayed 1 night in April 2012
Bad management
kayaking
It could have been such a nice weekend, but... We booked through Agoda, received confirmation for 3 days 2 nights trip and went to Hai Phong. From there we took a taxi to get to the marina. We met with the representatives of the Company, showed them our voucher, they filled in some papers and we waited some more time. Only on the boat we found out that they only have room for 1 night and will bring us back to Marina next day. I must say that this was during the long weekend when almost all hotels in the area were fully booked. The staff was not very helpful, rather on contrary, even rude. Instead of trying to help us to get to the Cat Ba island they said that they need to take us back to Marina. We were so looking forward to the second day kayaking but instead of that the guide left us on the main boat with no substitute programme. I understand that mistakes happen, but this was more about solving the issue... Very disappointed about the approach! so for me it is never again!
Reviewed May 16, 2012
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5.7
Hui from Singapore
Couple
Twin Hot Deal
Stayed 1 night in April 2012
Affordable choice of a halong bay cruise
Friendly service
We enjoyed our time visiting halong bay. The landscape would definitely be worth your time visiting. The food they served onboard suits our appetite. However, as our room is located just right next to the engine room, it was quite noisy and we could even felt the vibration coming from it. It was not really a comfortable stay but it is one of the more budget halong bay cruise around.
Reviewed May 01, 2012
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8.0
Caroline from Australia
Family with teens
Double Hot Deal
Stayed 2 nights in April 2012
good cruise, great food
Food was great.
we got on the boat (which is now painted white- not many original brown wooden boats on halong now due to visibility i am told)with a group of about 16. after the first night we found that most were leaving as they only did the one night cruise. 7 remaining (my family of 4 including) spent the day on a smaller 'tender type' boat for our kayaking day. this was one of the best parts of the cruise..away from mostly everyone else. came back on the original boat to meet with a new group of one-dayers.. this was odd but understandable for the company to use one boat for all passengers. food was excellent - especially the first night's dinner and the lunch on the 2nd day... loved the charcoal bbq'd lemongrass mussells. our rooms were good, for a boat. still had issues with regular hot water...and even when i waited 15 minutes (as note suggests) i still didn't have hot water one day. thank goodness for being able to use our kid's room one night. all staff were good and very helpful, too. a suggestion is to have a library containing books, magazines etc in a few languages..perhaps ask guests to leave any books, magazines etc behind to start the stock.
Reviewed May 01, 2012
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1234
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Halong Phoenix Cruiser
|Very good 8.0
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