Perfectly accomodating”

a dozen old friends met up in chicago for a weekend reunion and we found this to be the perfect venue! they even allowed for a last minute change to give us adjoining rooms and a coupon for a recommended restaurant! the location was excellent for getting around easily, plus had the quietness of being off the main drag.

Nice hotel with good size room and location”

The check-in was a breeze and the hotel staff are very friendly. The room was clean and spacious, though the lifts may need some upgrade as they looked old and one of them broke down during our stay. The breakfast was good and they even gave out mints during breakfast which was a nice gesture. The location of the hotel is good with a subway station nearby and within walking distance to the shopping area. Overall, our stay at the hotel was pleasant and would definitely consider staying there again if we visit Chicago again.

Great hotel with lovely staff”

It was great!! The front staff gave us menus for late night pizza, offered us water and told us we could have the pizza delivered right to the room! It was a great birthday expereince. And they gave us free entry passes to Howl at the moon which is super close to the hotel. Everything was amazing and I would stay here again! Plus the breakfast is phenonmenal!

Good value and location.”

i would stay at this hotel again. pros:nice clean rooms, windows that can be partly opened to let fresh air in. free fast internet. free breakfast. friendly reception staff. lots of restaurants and a supermarket within an easy walk. cons. no fridge in room. too many disposables at breakfast. the scrambled eggs at breakfast were a very suspicious yellow color. the bagels were not great (though they rarely area. elevators occasionally slow.

Great standard hotel, in a convenient location”

great location. great staff who was extremely friendly. much better than another 4 star location that I stayed in subsequently. free wifi was also a bonus. great bed - so much so i overslept and missed breakfast (altho, i had just landed from a 20hr+ flight from sydney). given the free internet access, i think overall, i would have preferred to stay here for the next 5 days. having said that, the bathroom could do with a bit of modernisation. not bad overall, and wouldnt mind returning overall!

Great location, but nothing else.”

The hotel was located at a great location, but it lacked everything else. The room for four was barely big enough, especially with a family travelling with two older kids. The room didn't have a refrigerator and the hotel didn't even provide complimentary water. The hotel provides nothing aside from a great location.

great location”

close to restaurants and not a long cab ride to airport. Room sizable.

Decent but pricey like most Miracle Mile hotels”

Overall the hotel was good, clean, and reasonably well-kept. It is in a great location. The hotel was quite expensive, however this is consistent with most hotels in this area.

vice priciple”

very friendly and helpfull staff. Comfy bed. Great location. walking distance to a lot of things.

Acceptable”

I requested a room with a view when I booked a hotel, I got none. Breakfast was included and not provided, the receptionist told us there is no breakfast, and it was a lie, they had it set up and available. The room was cold and dungy, felt like a hospital or morgue. Outside is gloomy winter, they could decorate it a little happier. I will not choose this hotel again.

Very Clean and Good Location”

You'll never go wrong with a Hilton hotel. Very clean and location is petfect for most tourist spots. We parked on a public parking 2 blocks from the hotel to avoid the $65 per night valet parking. To go around, we use lyft or uber which is not as expensive as parking around the city.

Good choice for family trip”

Clean room, nice breakfast, lovely staffs…that was good for my Xmas trip. Thank you

Poor staff: broken TV; bad directions”

The TV in our room was not working and included a cryptic statement to give a a few minutes before calling the front desk. When we called the front desk, they could not send anyone to fix, but promised to discount our hotel rate -- a promise they reneged on the next morning. Unrelated, I had asked staff for directions and they put minimal effort into helping me find services in the area that were needed.

Great Spot in Downtown Chicago”

Can't beat this place for location!!! Right in the heart of downtown Chicago and an easy walk to basically everything you want to do there! Clean facility with a great staff! Enjoyed the breakfast as well!

Very good”

It was right next to the fire department. VERY loud. Would stay again but request another side of building

Short holiday”

Great stay

Excellent”

Nice Clean Place Decent Rate Breakfast Would've Been Great If Offered And Also Parking With In The Hotel Not Two Blocks Down

Good”

Agoda hat mir den Preis gennant aber als ich da angekommen bin, wurde mir gesagt dass der genanten Preis plus tax wäre. Das war mir nicht bewusst und Agoda hat mir das nie erwent.

Friendly Staff ,clean Room,goog Breakfest”

Ottimo soggiorno”

quattro notti in questo hotel centrale silenzioso e con una buona colazione. Pulizia al massimo. Staff gentile e cordiale. sicuramente ritornerò