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Exterior view, Hampton Inn & Suites Phoenix Downtown in Phoenix (AZ)
Two Queen Beds Non-Smoking - Guestroom, Hampton Inn & Suites Phoenix Downtown in Phoenix (AZ)
a kitchen area with a table, chairs, and a refrigerator, Hampton Inn & Suites Phoenix Downtown in Phoenix (AZ)
Lobby, Hampton Inn & Suites Phoenix Downtown in Phoenix (AZ)
Fitness center, Hampton Inn & Suites Phoenix Downtown in Phoenix (AZ)
Fitness center, Hampton Inn & Suites Phoenix Downtown in Phoenix (AZ)
a bathroom with a shower, sink, and mirror, Hampton Inn & Suites Phoenix Downtown in Phoenix (AZ)

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8.7

Excellent

1,559 reviews

1,559 reviews

Breakfast2
Housekeeping2
24-hour front desk1
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Civic Space Park

170 m

Herberger Theater Center

270 m

Phoenix Convention Center & Venues

320 m

St. Mary's Basilica

320 m

Amsterdam

420 m

Popular landmarks
Chase Field

950 m

Heard Museum

2.2 km

Phoenix Zoo

11.6 km

South Mountain Park

11.6 km

Desert Botanical Garden

12.0 km

Closest landmarks
CMG Care Today

310 m

CityScape Phoenix

470 m

EoS Gym

480 m

Old Courthouse

500 m

Arizona Center

510 m

Hampton Inn & Suites Phoenix Downtown

77 E Polk St, Downtown Phoenix, Phoenix (AZ), United States, 85004 - See map

Make your best journey to Phoenix (AZ) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Strategically situated in Downtown Phoenix, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Desert Botanical Garden. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

370 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Free airport transfer

Hilton CleanStay

Clean and Ready for you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas."
Facilities

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Golf course [on-site]

Bicycles

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Location rating9.0
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport6.3 km

Rooms available at Hampton Inn & Suites Phoenix Downtown

2 Queen Mobility Accessible with Tub Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Hearing Accessible Studio Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Studio Suite Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Hearing Accessible Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
King Room with Sofa Bed Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
Enter dates to see prices
1 King Studio
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two Queen Beds Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 King Hearing Accessible Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Room Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Accessible Roll In Shower Studio Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hampton Inn & Suites Phoenix Downtown?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hampton Inn & Suites Phoenix Downtown?

For those who wish to drive their own cars, Hampton Inn & Suites Phoenix Downtown has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phoenix (AZ) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hampton Inn & Suites Phoenix Downtown?

Adults can enjoy breakfast offered with an additional charge of 19 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Hampton Inn & Suites Phoenix Downtown?

Hampton Inn & Suites Phoenix Downtown does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hampton Inn & Suites Phoenix Downtown?

The closest train, metro, or bus station is Washington / Central, 370 m away from Hampton Inn & Suites Phoenix Downtown.

What restaurants are nearby Hampton Inn & Suites Phoenix Downtown?

Hampton Inn & Suites Phoenix Downtown is located in Downtown Phoenix, famous for good restaurants such as Lo Lo's Chicken and Waffles, Matt’s Big Breakfast and Culinary Dropout.

What popular shopping places are close to Hampton Inn & Suites Phoenix Downtown?

Hampton Inn & Suites Phoenix Downtown is located in Downtown Phoenix area which features shopping places such as Phoenix Public Market, Arizona Center and Antique Sugar Vintage Clothing.

What are popular attractions near Hampton Inn & Suites Phoenix Downtown?

Guests at Hampton Inn & Suites Phoenix Downtown can easily visit Heard Museum, Phoenix Art Museum and Arizona Science Center located in the Downtown Phoenix area.

What popular natural sightseeing spots are close to Hampton Inn & Suites Phoenix Downtown?

Hampton Inn & Suites Phoenix Downtown is located in the Downtown Phoenix area, which is famous for natural sightseeing destinations such as Patriots Square Park, Historic Heritage Square and Margaret T. Hance Park.

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Explore the neighborhood

What people love about Hampton Inn & Suites Phoenix Downtown

  • 9.2

    Exceptional
    Cleanliness

    "Room was clean and tastefully designed."

    Daren

    |

    October 20, 2021

  • 9.2

    Exceptional
    Cleanliness

    "Our room was a good rate, very clean, and extremely comfortable!"

    Marsha

    |

    September 18, 2021

  • 8.4

    Excellent
    Location

    "Great location downtown within walking distance to convention center, sports venues and restaurants."

    Steven

    |

    February 23, 2023

Overall rating:

8.7

Excellent
1,559 reviews
Cleanliness
8.9
Facilities
8.6
Location
9.0
Read all reviews >
More about Hampton Inn & Suites Phoenix Downtown

More about Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown, located in Phoenix (AZ) city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hampton Inn & Suites Phoenix Downtown, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Phoenix (AZ) is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hampton Inn & Suites Phoenix Downtown.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Hampton Inn & Suites Phoenix Downtown are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Hampton Inn & Suites Phoenix Downtown begins with a delicious complimentary breakfast. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Hampton Inn & Suites Phoenix Downtown. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Languages spoken
  • English
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Fitness center
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • On-site entertainment
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [free]
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
Downtown 77
  • Cuisine: American
  • Menu: Buffet

Location

77 E Polk St, Downtown Phoenix, Phoenix (AZ), United States, 85004
Exceptional
Location

9

Public transportation
  • Washington / Central
    370 m
  • 3rd St / Washington
    470 m
Airports
  • Phoenix Sky Harbor International Airport (PHX)
    6.3 km
Hospital or clinic
  • CMG Care Today
    310 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Chase Field
    950 m
  • Heard Museum
    2.2 km
  • Phoenix Zoo
    11.6 km
  • South Mountain Park
    11.6 km
  • Desert Botanical Garden
    12.0 km
  • Camelback Mountain
    12.0 km
  • Old Town Scottsdale
    14.4 km
  • Butterfly Wonderland
    21.5 km
  • Musical Instrument Museum
    25.5 km
  • Taliesin West
    27.2 km
Nearby landmarks
  • Civic Space Park
    170 m
  • Herberger Theater Center
    270 m
  • CMG Care Today
    310 m
  • Phoenix Convention Center & Venues
    320 m
  • St. Mary's Basilica
    320 m
  • Washington / Central
    370 m
  • Amsterdam
    420 m
  • Wells Fargo Museum
    420 m
  • Renaissance Athletic Club
    430 m
  • Patriots Square Park
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee0 USD
Extras
  • Breakfast charge (unless included in room price)19 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Number of rooms 210

Property announcements

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Hampton Inn & Suites Phoenix Downtown from real guests

Provided by verified guests of Agoda
8.7
/
10
Excellent
Cleanliness8.9
Facilities8.6
Location9.0
Service8.8
Value for money8.4
High score for Phoenix (AZ)
Rating
9+ Exceptional (9)
8-9 Excellent (2)
7-8 Very Good (3)
6-7 Good (2)
<6 Below Expectation (1)
Time of the year
Mar - May (4)
Jun - Aug (1)
Sep - Nov (8)
Dec - Feb (4)
Showing 17 verified guest comments
10.0
Exceptional
Jean from United States
Solo traveler
2 Queen Hearing Accessible Non-Smoking
Stayed 4 nights in September 2021

Near mass transit ”

No car? No problem. Between Light Rail and Bus, you can buy a $4 day pass and go almost anywhere. Also Lyft and Uber are reasonably priced and prompt. I never waited more than six minutes for a ride. There’s no restaurant or room service on site. But there is a food and beverage area in the lobby which has a variety of drinks and food for purchase, like $3 sodas, and a $7 personal pizza to cook in the microwave (mine wasn’t edible, instructions were hard to understand, so maybe I messed it up). Hot breakfast is worth getting up in the morning for. Many choices, good food.

Reviewed September 26, 2021

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10.0
Exceptional
Javier from United States
Solo traveler
King Room Non-Smoking
Stayed 2 nights in January 2022

Great service and cleanliness!!! ”

Had no issues with my stay and there’s so many walking distance restaurants/bars and everything around it is easy to get to either with Uber or if you have a rental!! I recommend a rental car btw.

Reviewed January 25, 2022

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10.0
Exceptional
Suzanne from United States
Couple
Two Queen Beds Non-Smoking
Stayed 1 night in May 2022

In town for a concert ”

Lovely, modern hotel in an arts district. Restaurants within walking distance, and a helpful list of places to eat was provided by the front desk. Front desk staff were helpful and friendly. I felt safe due to the security precautions installed. And the breakfast was great! Definitely recommend.

Reviewed May 16, 2022

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9.2
Exceptional
Daren from Canada
Group
Two Queen Beds Non-Smoking
Stayed 1 night in October 2021

Good downtown hotel, be aware of parking”

Room was clean and tastefully designed. Hotel is in good location downtown, not far from tram. Parking is a bit of an issue -- it will cost you 37 dollars a day (and add to that the tip for the valet). The breakfast was surprisingly good. Wifi was good. We enjoyed our stay, but if we had stayed longer the cost of parking would not be OK.

Reviewed October 21, 2021

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9.2
Exceptional
Marsha from United States
Family with teens
2 Queen Mobility Accessible with Tub Non-Smoking
Stayed 1 night in September 2021

Clean, courteous staff, comfortable room”

My 17 year old daughter and I were going to a concert in downtown Phoenix and wanted a room near the venue. We were in walking distance, which was great since parking was very expensive! Our room was a good rate, very clean, and extremely comfortable! It is a very secure hotel. The breakfast was healthy, diverse and delicious! I’d definitely stay again!

Reviewed September 18, 2021

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10.0
Exceptional
Karen from United States
Solo traveler
1 King Studio Suite Non-Smoking
Stayed 2 nights in May 2022

Helpful ”

Just the place I needed after a long day traveling

Reviewed May 28, 2022

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9.6
Exceptional
Hilario from United States
Couple
King Room Non-Smoking
Stayed 1 night in December 2020

Exceptional”

The rooms we cleaned and hand sanitizer everywhere the rooms..

Reviewed December 14, 2020

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9.2
Exceptional
Timothy from United States
Business traveler
1 King Hearing Accessible Non-Smoking
Stayed 4 nights in March 2019

Very good stay. Friendly staff.”

We didn't have a housekeeper the whole stay. 10th floor.

Reviewed March 10, 2019

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8.8
Excellent
Lizarraga from United States
Family with teens
Two Queen Beds Non-Smoking
Stayed 1 night in October 2021

Excellent”

Nice place to rest the only problem is that parking lot

Reviewed October 25, 2021

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7.2
Very good
Kimberly from United States
Business traveler
2 Queen Hearing Accessible Non-Smoking
Stayed 2 nights in March 2022

Nice room, no microwave”

The only microwave was down by the front desk. None in the rooms. We went down to make popcorn and it was so filthy!! It was so disgusting and I turned to a worker and told her it was dirty and asked for napkins (someone left a puddle of soup in it) to clean up and she handed me napkins and that was it. She should’ve offered to clean it. Other than that, the rooms were nice and quiet, the breakfast was good, and the staff was friendly, and it was in a perfect location to walk to many restaurants and the convention center.

Reviewed March 18, 2022

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7.2
Very good
Cynthia from United States
Family with young children
Two Queen Beds Non-Smoking
Stayed 1 night in November 2020

No Parking ”

Hotel was ok. Staff not too friendly but not rude. If you are traveling in car this hotel doesn’t have a parking lot, you have to park out In the street and be going out every 2 hours to pay the parking meter or you have look for a parking garage. If you are single with no kids and are looking just to stay and browse around with no car then you can use this hotel.

Reviewed November 09, 2020

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6.8
Good
Timothy from United States
Family with young children
Two Queen Beds Non-Smoking
Stayed 1 night in October 2021

Hidden parking fee”

There's a $37 parking fee which isn't disclosed until check in. I called ahead and the front desk did not inform valet, waited for 1 hour for my car."Full breakfast" consists of waffles, HS cafeteria sausage and dry cheese omelets.

Reviewed October 27, 2021

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6.4
Good
Josh from United States
Business traveler
Two Queen Beds Non-Smoking
Stayed 1 night in June 2020

This was literally the worst hotel experience of my life. ”

Karly (the manager) was unbelievably rude to my brother and I for no apparent reason. I realize everyone has a bad day but the way we were treated here was unacceptable. I will never come back.

Reviewed June 20, 2020

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3.2
Howard from United States
Solo traveler
1 King Hearing Accessible Non-Smoking
Stayed 2 nights in October 2021

Bad Hotel Policy”

It is weird that you have to tell the hotel to make up room the day before, otherwise they won't make up room the following morning. Even worse, when I checked in, the employee failed to tell me about this weird policy.

Reviewed October 30, 2021

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9.2
Exceptional
Tom from United States
Business traveler
Two Queen Beds Non-Smoking
Stayed 3 nights in November 2018

Exceptional”

A restaurant in the facility would be a bonus

Reviewed November 12, 2018

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8.4
Excellent
Steven from United States
Family with teens
Two Queen Beds Non-Smoking
Stayed 4 nights in February 2023

Downtown Convenience ”

Great location downtown within walking distance to convention center, sports venues and restaurants.

Reviewed February 23, 2023

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7.6
Very good
JeongSeok from South Korea
Solo traveler
2 Queen Mobility Accessible with Tub Non-Smoking
Stayed 1 night in January 2023

시설은 좋음, 주차는 지옥”

도심지 특성인지 모르겠으나, 발렛비 41불 강제함....

Reviewed January 31, 2023

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