Hangzhou Bokai Westlake Hotel
Hangzhou Bokai Westlake Hotel
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"Very helpful and friendly staff."

Peiti

|

February 24, 2018

Hot Deal - Bathroom Hangzhou Bokai Westlake Hotel
Hot Deal - Bathroom
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Lobby Hangzhou Bokai Westlake Hotel
Lobby
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Lobby Hangzhou Bokai Westlake Hotel
Lobby
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Interior view Hangzhou Bokai Westlake Hotel
Interior view
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Very good
Location
7.9
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What guests are saying:
I would stay again
Norman from Australia
Solo traveler
We were very pleasant in this hotel,the staff are warm-hearted and friendly, and the location is very convenient for us to travel.
yuge from China
Family with teens
Big room clean and comfortable bed , walking distance to XIHU .
ONG from Malaysia
Couple
Room size is OK for 2 people. The beds are comfortable. Housekeeping staff are friendly and fast. Service of reception staff varies. They seem to put the good ones in the day shift (except Mons). The night shift reception staff is not as professional.
Gek from Singapore
Solo traveler

Hangzhou Bokai Westlake Hotel

Very good location
- Inside city center
- What's nearby?
Very good
From 406 reviewsSee what guests said
7.1
/
10
Very good value for money
7.4
Value for money7.4
Distance to city center0.9 km
Location rating7.9
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport25.7 km
  • 220 meters to public transportation

  • Located in heart of Hangzhou

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Last booked 4 hours ago | 5 travelers are looking at this property right now
Deluxe Family Suite
Deluxe Family Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds and 1 queen b...
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Hot Deal
Hot Deal
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
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Standard Twin Bed
Standard Twin Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Classic King Bed
Classic King Bed
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
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Triple
Triple
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
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Business King Bed
Business King Bed
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 3 single beds
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Double Room - Single Use
Double Room - Single Use
...
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    Business Twin Bed
    Business Twin Bed
    ...
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      Deluxe Double
      Deluxe Double
      ...
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        Have a question for Hangzhou Bokai Westlake Hotel?

        What people love about the property

        • "Hotel staff very kind and helpful as well."

          william

          |

          June 30, 2017

        • "The staff were very helpful."

          Yee F.

          |

          March 4, 2017

        • "Great location and it just 10-15mins walk way to west lake."

          TAT H.

          |

          November 19, 2016

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        More about Hangzhou Bokai Westlake Hotel

        More about Hangzhou Bokai Westlake Hotel

        "Staff are very friendly."

        yeong

        |

        January 1, 2018

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Very nice and clean room, suitable for honeymoon."

        Lin L.

        |

        January 27, 2018

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (406)Booking.com Reviews (572)
        7.1
        /
        10
        Cleanliness6.8
        Facilities6.2
        Location7.9
        Room comfort and quality7.1
        Service7.4
        Value for money7.4
        Provided by verified guests of Agoda
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        All guests (406)
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        Showing 271 verified guest comments
        12345
        5.6
        Paul from Malaysia
        Couple
        Hot Deal
        Stayed 2 nights in October 2018
        Average”
        A typical budget hotel at a convenient location. Rooms are small but u pay for what u get in this big city.
        Reviewed November 06, 2018
        亲爱的宾客您好!非常感谢您的支持和点评,我们酒店位置于上城区青年路32号,酒店步行西湖10分钟,到南宋御街10分钟,到定安路地铁站A出口5分钟,酒店出行交通特别的方便,周边更多逛吃逛吃的地方,如早餐店就是酒店隔壁 ,午餐那就更多了都是杭州百年老店走路都10分钟左右。我们热枕期待您再次光临!祝生活愉快!
        Responded November 08, 2018
        Hangzhou Bokai Westlake Hotel
        10.0
        Exceptional
        Eik from Malaysia
        Couple
        Standard Twin Bed
        Stayed 2 nights in October 2018
        Normal ”
        Normal , coupler , clean
        Reviewed November 03, 2018
        亲爱的宾客您好!非常感谢您对我们酒店的支持和满分好评,我们得到您的认可非常开心,一定会一如既往努力做更好!我们热枕期待您们再次光临!祝旅途愉快!
        Responded November 08, 2018
        Hangzhou Bokai Westlake Hotel
        3.6
        Jong from Indonesia
        Family with teens
        Deluxe Family Room
        Stayed 1 night in October 2018
        Acceptable”
        Our room has bad smell, dirty room and noisy elevator Near xihu only need to take one stop bus
        Reviewed November 02, 2018
        亲爱的宾客您好!感谢您的支持和点评,我们一定会改进我们不足的地方,努力做更好!欢迎您再次光临!祝天天愉快!
        Responded November 08, 2018
        Hangzhou Bokai Westlake Hotel
        9.2
        Exceptional
        WEE from Malaysia
        Group
        Standard Twin Bed
        Stayed 3 nights in October 2018
        satisfying”
        great experience
        Reviewed October 27, 2018
        亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
        Responded November 08, 2018
        Hangzhou Bokai Westlake Hotel
        4.4
        Chiew from Singapore
        Solo traveler
        Hot Deal
        Stayed 1 night in October 2018
        Acceptable”
        Walking distance to metro and Westlake. The bed is comfy. However, the entire room has unpleasant smell which make me feel uncomfortable. The toilet door was unable to lock. The lady staff gave me wrong info which I think this is not professional. Will not recommend to stay here.
        Reviewed October 18, 2018
        亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
        Responded November 08, 2018
        Hangzhou Bokai Westlake Hotel
        9.2
        Exceptional
        Jimmy from United States
        Family with teens
        Deluxe Family Room
        Stayed 1 night in September 2018
        The place location is good and clean, staff was nice,.”
        This hotel is clean and comfortable, bed is not too hard, the wi-fi speed is fast .
        Reviewed September 29, 2018
        亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
        Responded November 08, 2018
        Hangzhou Bokai Westlake Hotel
        6.4
        Good
        Hui from Malaysia
        Group
        Classic King Bed
        Stayed 2 nights in June 2018
        Not so pleasant stay”
        Hotel was undergoing renovation when we stayed there for two night in June. Our floor was having major renovation and it was very noisy. Had to leave the room within a specific time to avoid the noise. Room was quite small and the bathroom flooded when we showered. Guess it was clogged.. Old hotel but location was worth the price. Many small eateries and shops nearby. Train station was only a 200 metres walk away
        Reviewed September 29, 2018
        亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
        Responded November 08, 2018
        Hangzhou Bokai Westlake Hotel
        10.0
        Exceptional
        Md from Bangladesh
        Group
        Hot Deal
        Stayed 1 night in September 2018
        Excellent Hotel Stuff”
        They were very very helpful, it's less price and a great location. I recommend this hotel for hangzhou
        Reviewed September 28, 2018
        亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
        Responded November 08, 2018
        Hangzhou Bokai Westlake Hotel
        5.6
        Chang from Malaysia
        Group
        Triple
        Stayed 1 night in September 2018
        Disappointed”
        The hotel's exterior is good but the room is old and obsolete with unpleasant smell.
        Reviewed September 19, 2018
        亲爱的宾客您好!感谢您的支持和点评。我们会不段学习,把我们的酒店产品做得更好!期待您再次光临!祝旅途愉快!
        Responded September 25, 2018
        Hangzhou Bokai Westlake Hotel
        8.0
        Excellent
        Tan from Malaysia
        Couple
        Hot Deal
        Stayed 2 nights in September 2018
        Very good”
        Staff are very friendly and helpful.
        Reviewed September 18, 2018
        亲爱宾客您好!感谢您的支持和点评,我们我一如既往做得更好!期待您再次入住。祝生活愉快!
        Responded September 25, 2018
        Hangzhou Bokai Westlake Hotel
        2.0
        HERDI from Indonesia
        Family with teens
        Deluxe Family Room
        Stayed 3 nights in September 2018
        The worst hotel”
        The worst hotel
        Reviewed September 17, 2018
        亲爱的宾客您好!非常感谢您对我们酒店的支持和点评,看到您的点评我们也知道自己有太多太多的不足,我们会努力学习争取做更好,热枕期待您再次光临!祝旅途愉快!
        Responded September 25, 2018
        Hangzhou Bokai Westlake Hotel
        4.8
        WEN from Malaysia
        Couple
        Hot Deal
        Stayed 1 night in September 2018
        This hotel too OLD!!!”
        Good location but the whole hotel is too OLD, immediate renovation needed BADLY. Staffs are friendly.
        Reviewed September 06, 2018
        亲爱的宾客您好!非常感谢您的支持和点评。我们酒店位置于上城区青年路32号,酒店步行西湖10分钟,周边的吃住行游购娱也尽在咫尺,我们会努力做更好,热枕期待您们再次光临!祝生活愉快!
        Responded September 07, 2018
        Hangzhou Bokai Westlake Hotel
        6.0
        Dinda from Indonesia
        Solo traveler
        Hot Deal
        Stayed 1 night in July 2018
        looks good on the outside ”
        the front look of the building is nice, staff is very friendly, got shops and halal food nearby.. but the cleanliness of the room need much to improve .
        Reviewed July 22, 2018
        亲爱的宾客您好!非常感谢您的支持和点评,我会期待您再次光临!祝生活愉快!
        Responded August 28, 2018
        Hangzhou Bokai Westlake Hotel
        7.6
        Very good
        Harrison from Indonesia
        Family with teens
        Deluxe Family Suite
        Stayed 1 night in June 2018
        So So...”
        I've booked a Deluxe Family Suite Room. It's written that the capacity of the room is for 4 adults but they only have 3 single beds inside. Floor of the room is a little dusty, Toilet was very Clean. The staffs are very friendly. Location was quite good.
        Reviewed July 09, 2018
        亲爱的宾客您好!非常感谢您的支持和点评,我们会努力做得更好!热枕期待您再次光临!祝生活愉快!
        Responded August 28, 2018
        Hangzhou Bokai Westlake Hotel
        7.6
        Very good
        Arnold from Philippines
        Business traveler
        Standard Twin Bed
        Stayed 2 nights in June 2018
        Good Location”
        What is good about this hotel is near West Lake and Ding'an Station. But the room is a bit small.
        Reviewed July 02, 2018
        非常感谢您入住博凯并在百忙之中给予博凯评价,酒店距离西湖以及购物中心步行只需几分钟,和周边酒店相比,博凯属于性价比最高的商务酒店,博凯全体员工满心期待您的再次光临!
        Responded July 03, 2018
        Hangzhou Bokai Westlake Hotel
        7.2
        Very good
        Arnold from Philippines
        Business traveler
        Classic King Bed
        Stayed 2 nights in June 2018
        No Choice”
        I booked this hotel because of the location and the hotel i like to stay is bot available. The room is a bit small and compact but of course you can get what you pay for. You can get a cheaper one with bigger space and much better.
        Reviewed June 21, 2018
        亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!
        Responded June 21, 2018
        Hangzhou Bokai Westlake Hotel
        4.0
        Yonatan from India
        Family with teens
        Deluxe Family Suite
        Stayed 1 night in June 2018
        Small and dirty room, uncomfortable beds and shower.”
        Staff is very nice (very little to zero english - we used google translate and it worked fine) Kept our luggage. Walking distance to the lake and to the metro.
        Reviewed June 03, 2018
        非常抱歉,英语是我们大家的硬伤啊!
        Responded June 14, 2018
        Hangzhou Bokai Westlake Hotel
        5.2
        DEWI from Indonesia
        Group
        Deluxe Family Suite
        Stayed 2 nights in May 2018
        The Hotel quality is not really good”
        Everything is too old, not clean enough. I heared the noisy sound from the window, and moun of the couples who making love from the next room
        Reviewed June 02, 2018
        之前是地毯,清洗也不方便,酒店将于6月15日换完地板,房间变得干净了很多
        Responded June 14, 2018
        Hangzhou Bokai Westlake Hotel
        8.8
        Excellent
        Steve from Indonesia
        Solo traveler
        Standard Twin Bed
        Stayed 2 nights in March 2018
        Strategic hotel in Hangzhou”
        Hotel location quite strategic, near to subway station and bus stop,about 5 minutes walk. West lake also quite near, about 15 minutes walk from the hotel. Famous shopping and food street also located quite near, about 15 minutes walk. Both bedroom and bathroom are clean, although not spacious, provide basic amenities. Staffs are polite although speaks very limited english. Overall satisfied with this hotel.
        Reviewed May 10, 2018
        亲爱的宾客非常感谢您的支持和点评,我们会努力为更多宾客提供交通便捷服务更好的入住体验,期待您再次光临!祝旅途愉快!
        Responded June 14, 2018
        Hangzhou Bokai Westlake Hotel
        7.6
        Very good
        Martin from Singapore
        Solo traveler
        Classic King Bed
        Stayed 7 nights in April 2018
        Conveniently located. Decently furnished. My room was quiet despite the hotel being in a city.”
        I guess it is ideal for those who can communicate in Chinese because the hotel staff are not necessarily conversant in English. The staff was helpful in securing taxis. The hotel is within walking distance of the major sites around Xihu or West Lake. It is also within walking distance of the shopping areas, including Zhongshan Street. My room was exceptionally quiet for a hotel located in a populated area. If one is into Chinese food, the eating places around the hotel offer good value for money.
        Reviewed April 26, 2018
        出行方便,但英语是我们大家的硬伤!为我们员工的服务感到自豪
        Responded June 14, 2018
        Hangzhou Bokai Westlake Hotel
        12345
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