This property is in high demand!
4 travelers have booked today.
Excellent
Location rating score
"The Hotel cleaness is good and the receptionist also helpful."
Ellen - September 25, 2019
4 travelers have booked today.
The best thing is they free upgrade my room from double bed to twin bed with no extra charges.
Zhong | May 10, 2019
Very good Wifi close to everything resturants banks, and west Lake a short walk or ride bike.
Bassem | December 23, 2018
I travel alone, as a female, the hotel location is convenient as it is near to the subway.
Shin | April 18, 2019
Location wise is quite convenient there are convenient stores and restaurants nearby.
Zhong | May 10, 2019
Within walking distance to train station, easy access to nearby breakfast shop.
John | October 26, 2019
Staff was very helpfull with direction and informarion about hangzhou
Susi | June 2, 2019
240 meters to public transportation
Located in heart of Hangzhou
Free Wi-Fi in all rooms!
Daily housekeeping
Bar
Value for money | 7.6 |
Distance to city center | 0.9 km |
Location rating | 8.0 |
Nearest airport | Hangzhou Xiaoshan International Airport (HGH) |
Distance to airport | 25.3 km |
Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A stay at Hangzhou Bokai Westlake Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hangzhou Bokai Westlake Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hangzhou with private transportation, the hotel can arrange both taxis or car rental.
Hangzhou Bokai Westlake Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
Susi | June 2, 2019
Minh | November 19, 2019
zhe | June 13, 2019
Ideal for fun and relaxation, Hangzhou Bokai Westlake Hotel is located in the West Lake District – Hubin Area area of Hangzhou. The city center is merely 0.9 km away and the airport can be reached within 38 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hangzhou Bokai Westlake Hotel, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as 24-hour room service, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking can be enjoyed at the hotel.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hangzhou Bokai Westlake Hotel is an excellent choice for your stay in Hangzhou.
Susi | July 26, 2019
Children and extra beds
All children are welcome.
Guest's age | Extra bed |
---|---|
Children 0-10 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 11 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
![]() Hangzhou Bokai Westlake Hotel | ![]() | Best value! ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Very good 626 reviews 7.5 Location 8.0 | Excellent 8 reviews 8.7 Location 8.8 | Excellent 267 reviews 8.8 Location 7.9 | Exceptional 14 reviews 9.1 Location 9.3 |
Neighborhood | West Lake District – Hubin Area | West Lake District - West Lake Scenic Area | West Lake District – LingYin Temple Scenic Area | West Lake District – Hubin Area |
Show reviews that mention
Quaint hotel”
This was my 2nd time being in Dalat, love the weather! Hangzhou Bokai Westlake Hotel was quite and I love the decor. The room is spacious and has a good view to the streets. My mum and I enjoyed our stay there. However, the location wasn't ideal as it is a long walk up from the central market area.
亲爱的宾客您好!感谢您入住博凯西湖酒店。酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
Affordable price and comfortable room”
Located nearby Hangzhou West Lake. Walking distance to Metro station. Opposite the hotel there are convenient store, massage parlour and bicycle renting spot. The room itself is relatively small. I had hard time to put and open my luggage. The bed is very comfortable and there is Computer in the room. No refrigerator in the room but it is okay. However, I feel that soundproofing is very poor. I even hear the next room doing their "business", and you know what i mean. People walking or taking at the corridor can be hear too. Also the corridor with very dim light which i felt uncomfortable and might not appropriate if there are older people. Please note that drinking water is not FOC, Really? come on.
亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!
Be aware of your needs ”
The hotel is located outside the overseas-tourist area, but reasonably close to West Lake if that’s your principal destination in Hangzhou; with a little extra effort to achieve the Grand Canal. None is a problem. The rooms are quite small, but, if its an issue, very clean and sufficiently equipped. But you do get what you pay for; and you pay for - a room. Nothing else. The girls on Reception try very hard to resolve your questions and usually we got there in the end. During my week the wifi was quite fast and always on-line. There are a number of local eateries around. My final comment is that this is a pleasant little place if, like myself, you seek to be in the ‘ordinary’ China, where the folk around you are getting on with their daily lives; and you can learn from just being there. If more is required .............
Hello, dear guests! Thank you for your support and comments, and thank you for your affirmation, our hotel is 10 minutes walk to West Lake, 5 minutes walk from Ding An Road subway station, is the best choice for business travel to Hangzhou, we sincerely look forward to your visit again! Have a nice life!
Excellent hotel for the price”
I enjoyed my stay and extended it by 5 days. It's close to the main train station, West Lake, and Hangzhou's shopping areas. It was clean and the bed was comfortable, with free wifi in the room and a large variety of cable TV channels (although only a couple were in English). The staff was friendly and helpful. For the price, it's undoubtably the best hotel I've experienced.
亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!
Great location”
The location of this hotel is great, you would in the west lake area in minutes and the its walking distance to the main streets also. There is a rental bicycle close to the hotel if you are interested in exploring around west lake on a bicycle, which is really great in hangzhou. Breakfast wasn't good, it was same all the time, and they only have 4 different items on the menu. This is a great hotel for location.
亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!
great environment ”
this hotel is very easy access to train station 5min walk, to city shopping area just 10min walk, to Xi lake around 20min walk & lastly to a night market is only 15min walk across the road the night market have lot's to see, buy & even eat the local bbq, fry and drinks. at Hangzhou have a lot of great food around their coffee is amazing love their porridge.
亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!
Economic for single traveller”
I travel alone in this trip and I booked this hotel as the reviews online are quite alright.I am glad I chose this hotel. Reasons as follows: 1) As a single traveller, I try to keep my costs down as far as possible while still maintain a satistable and comfortable stay. The hotel rates are very reasonable for a single traveller. It a complete room with attached bathroom, the bed and pillows are comfortable, the bedsheets are of good quality and I had a good sleep. I got the highest floor - 7th room. 2) Convenient location. It a short walk less than ten minutes from the metro station 3) Near to west lake I can walk to west lake from this hotel. I can also walk to Hefang street from this hotel 4) Safety Being a single female traveller, I like to be assured that my safety is not compromised. The people who stayed in this hotel are from travel group and mostly families. I even heard singaporean accent / Singaporeans in this hotel . 5) Friendly reception
亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
Strategic hotel in Hangzhou”
Hotel location quite strategic, near to subway station and bus stop,about 5 minutes walk. West lake also quite near, about 15 minutes walk from the hotel. Famous shopping and food street also located quite near, about 15 minutes walk. Both bedroom and bathroom are clean, although not spacious, provide basic amenities. Staffs are polite although speaks very limited english. Overall satisfied with this hotel.
亲爱的宾客非常感谢您的支持和点评,我们会努力为更多宾客提供交通便捷服务更好的入住体验,期待您再次光临!祝旅途愉快!
tempat strategis”
the place was near Ding an Metro Station, coming out from Exit A walk a few step and then turn to the left small road and you can see a police station then walk straight to the end of the road and cross over the road walk straight and you reach the destination, near west lake and Qing He fang street about 20-25 minutes by foot. the Hotel cleaness is good and the receptionist also helpful.
亲爱的宾客您好!非常感谢您的支持和点评。您的肯定是对我们最大的支持,我们酒店位置于上城区青年路32号,酒店步行到西湖10分钟,步行到南宋御街10分钟,到定安路地铁站4分钟,是来杭州商务旅行的最好选择。因我们酒店位处黄金地段,房间不是特别的大,但性价比确很高,我们期待您再次光临!祝生活愉快!
Great hotel away from the throngs of tourists”
This place was perfect for us, clean and quiet with windows that open! The office where you get the rental bikes is about a 10 minute walk and there is a bike stall just outside the hotel. There is also an AMAZING restaurant on the block. Just take a right out the door and it's the fancy ish looking one about 3 buildings down on the same side of the street as the hotel. They have a picture menu and homemade liquor on the counter. Staff at the hotel spoke no English but they made it work with a translator app. The lake is crazy crowded and about a 10 minute walk away, it was nice to leave that area and come back to a quiet block at the end if the day. Get the bikes! Super cheap and super easy to use.
亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!
Good Location so the quality is compromised”
The hotel is at a great location: close to a metro station and 15 minutes walk from the West Lake. The street where the hotel locates has a supermarket and some causal restaurants but not a very noisy area. Travelling to major tourists' attraction are all convenient. But the hygienic condition is somehow so-so. The carpet seems to be dusty. The washrooms are small but still acceptably clean. The rooms can accommodate just two persons and one small luggage case. Staff is in general nice (in the standard of China) and helpful. If you want to have a short stay in Hangzhou and does not have high requirement about accommodation, this could be a good bargain.
亲爱的宾客您好!感谢您入住博凯西湖酒店。酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
Excellent location”
To go to West Lake: come out from the hotel turn right, at junction turn left and walk on for 10 minutes n you get to the West Lake. To go to the walking street: come out from the hotel turn right, at junction, cross over and turn left to a lane. Walk along the lane n you come to a busy street. Cross over the busy road by using escalators and coming down from the other side of the busy road, you turn in a long walking street中华中路 and walk towards the end n you will come to the famous walking street. 清河坊。
亲爱的宾客非常感谢您的支持和点评,我们会努力为更多宾客提供交通便捷服务更好的入住体验,期待您再次光临!祝旅途愉快!
Good location..friendly staff...Well recommended”
Good location: 10 mins walk to xi hu (westlake). Quiet street..Close to railway station..5 mins to carrefour store..lots of shops n local eateries around Good service: friendly staff...helpful..smooth check in Spacious room: booked triple room, 3 queen size bed in the room
Hello, dear guests! Thank you for your support and comments, we will work hard to do better! Hot pillow looks forward to your visit again! Have a good trip!
easy to find hotel”
Only 15 yuan by taxi from Hangzhou bus station to this hotel.Nice staffs do not speak English but friendly.The staff who can speak English will come in the morning.Easy to go to west lake or down town by walking or by bus.There is no refrigerater but there is a big LED TV. and computer with internet in the room.There are 3 big and comfortable beds in the large room.I like this town and this hotel and will be back if I come to Hangzhu again.
亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!
Conveniently located. Decently furnished. My room was quiet despite the hotel being in a city.”
I guess it is ideal for those who can communicate in Chinese because the hotel staff are not necessarily conversant in English. The staff was helpful in securing taxis. The hotel is within walking distance of the major sites around Xihu or West Lake. It is also within walking distance of the shopping areas, including Zhongshan Street. My room was exceptionally quiet for a hotel located in a populated area. If one is into Chinese food, the eating places around the hotel offer good value for money.
出行方便,但英语是我们大家的硬伤!为我们员工的服务感到自豪
Wonderful”
Rooms and bathroom were clean. Staff spoke English. Wifi was working fine. Walkable (around 20-30 min) to west lake. Supermarkets and fruit shops are nearby. Bus and taxi connectivity is good.
亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
Convenient location”
Nearest metro station (ding an road) is less than 5 mins walk away About 15 minutes walk to West lake Near to few main attractions Wifi available Friendly staff Overall room is clean and good
尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!
Good stay”
The hotel was strategically located. 5 to 10 minutes walk to the nearby bus/ railway station. It is not so near to westlake/ nan song walking street (about 15 to 20 minutes walk, if that is acceptable by you). As other reviewers mentioned, the breakfast is really so so. I was basically skipped the breakfast there and went to the restaurant nearby (same row, few shops from the hotel), which is selling beef noodles (available all day and it taste good!). Must try their 'man tou' (steam bun) and onion oil dry noodles, which only available for breakfast. Another tips: There is one foot massage shop near to the the hotel too. The price is cheap and it is really good after a day walk around westlake!
亲爱的宾客您好!感谢您入住博凯西湖酒店。酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。
great location”
is near to Hangzhou city only 5min walk and your will saw shopping area with great dinning location all around, 15min walk you will reach a night market that open every day from 6pm till 10pm
亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!
budget hotel with limited facilities”
The rates are reasonable for a budget hotel so I suppose one has to cope with the limited facilities; The location is good within walking distance from both the West Lake and the subway station. Breakfast was rather monotonous with very limited items which did not vary from day to day. Thank God I only spent 4 nights as by the 4th breakfast I was ready to throw up from seeing the same items to be consumed.
亲爱的宾客您好!非常感谢您入住杭州博凯西湖酒店。我们酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。也因早餐很简单,我们已取消为客人提供免费的早餐,把这个优惠直接优惠到客人房价里。我们期待您再次光临!祝生活愉快 天天好心情!