7.5
Very good
/10
(979 reviews)See what guests said
Housekeeping25
Shops4
24-hour front desk1
See map
8.0

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Hefang Street 1.1 km
West Lake 1.86 km
Ping Hu Qiu Yue 2.06 km
Gu Shan (Solitary Hill) 2.56 km
Leifeng Pagoda 2.58 km
West Lake Colored Port View Fish Garden 3.58 km
Fei Lai Feng 6.27 km
Xixi Wetland Park 10.4 km
Hangzhou Songcheng 10.9 km
Nearby landmarks
Ding'an Road Subway Station 220 m
Solutions for hundreds of new century Shopping Center 310 m
Solution of baixin Yuan China Shopping Mall 310 m
Hangzhou Si Cheng Church 360 m
Wang XING Kee Shop(mail circuit Shop) 530 m
Quality Control Center Hospital Of Tcm In Zhejiang 540 m
Westlake Yintai Shopping Mall 550 m
INtime Mall (West Lake) 560 m
North commodity Market 690 m
GaoYin MeiShiJie 810 m
Hangzhou Bokai Westlake Hotel

"The Hotel cleaness is good and the receptionist also helpful."

Ellen - September 25, 2019

Hot Deal - View Hangzhou Bokai Westlake Hotel
Lobby Hangzhou Bokai Westlake Hotel
Lobby Hangzhou Bokai Westlake Hotel
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Free Wi-Fi

Hangzhou Bokai Westlake Hotel

No.32, Qingnian Road, West Lake District – Hubin Area, Hangzhou, China, 310001 - See map

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
What guests are saying:Read all 979 reviews
Exceptional reputation
Recommended by 91% of guests
Very good service
7.6 rating for service
Very good comfort
7.1 room quality and comfort
Very good cleanliness
7.0 rating for cleanliness

The best thing is they free upgrade my room from double bed to twin bed with no extra charges.

Zhong | May 10, 2019

Very good Wifi close to everything resturants banks, and west Lake a short walk or ride bike.

Bassem | December 23, 2018

I travel alone, as a female, the hotel location is convenient as it is near to the subway.

Shin | April 18, 2019

Location wise is quite convenient there are convenient stores and restaurants nearby.

Zhong | May 10, 2019

Within walking distance to train station, easy access to nearby breakfast shop.

John | October 26, 2019

Staff was very helpfull with direction and informarion about hangzhou

Susi | June 2, 2019

  • 240 meters to public transportation

  • Located in heart of Hangzhou

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in Hangzhou every 13 minutes on Agoda.com
Value for money7.6
Distance to city center0.9 km
Location rating8.0
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport25.3 km

Rooms available at Hangzhou Bokai Westlake Hotel

Sunny Double Room, only 3 hours(Pick the time From 8:00 to 20:00,can not stay overnight)
Sunny Double Room, only 3 hours(Pick the time From 8:00 to 20:00,can not stay overnight)
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Economy Double Room
Economy Double Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Business Twin Room
Business Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Triple
Triple
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Classic Queen Room
Classic Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Hot Deal
Hot Deal
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Business Queen Room
Business Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin Bed
Standard Twin Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room - Day Use, Max 3 Hours Between 8:00 AM and 8:00 PM
Room - Day Use, Max 3 Hours Between 8:00 AM and 8:00 PM
...
  • Room size: 15 m²/161 ft²
  • 1 single bed
Enter dates to see prices
Special Offer - Queen Room
Special Offer - Queen Room
...
  • Room size: 15 m²/161 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hangzhou Bokai Westlake Hotel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hangzhou Bokai Westlake Hotel?

A stay at Hangzhou Bokai Westlake Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hangzhou Bokai Westlake Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hangzhou with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Hangzhou Bokai Westlake Hotel?

Hangzhou Bokai Westlake Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Hangzhou Bokai Westlake Hotel

  • 10.0
    Exceptional
    Location
    "Close to metro, close to bus station, easy to find food."

    Susi | June 2, 2019

  • 10.0
    Exceptional
    Cleanliness
    "Peaceful, convenient and clean hotel."

    Minh | November 19, 2019

  • 8.4
    Excellent
    Location
    "Good location, near to train station."

    zhe | June 13, 2019

Property ranking|Compared to 1,099 Hangzhou properties
See all rankings
Review score - United States
8.1/10
Location score
8.0/10
Room comfort score
7.1/10
Value for money score
7.5/10
Better than
96
%
of Hangzhou properties
Better than
89
%
of Hangzhou properties
Better than
89
%
of Hangzhou properties
Better than
86
%
of Hangzhou properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
7.5
Very good
979 reviews
Cleanliness
7.0
Facilities
6.4
Location
8.0
Read all reviews >
What travelers say they love:
During my week the wifi was quite fast and always on-line.
Alec from Malaysia
Solo traveler
More about Hangzhou Bokai Westlake Hotel

More about Hangzhou Bokai Westlake Hotel

Ideal for fun and relaxation, Hangzhou Bokai Westlake Hotel is located in the West Lake District – Hubin Area area of Hangzhou. The city center is merely 0.9 km away and the airport can be reached within 38 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Hangzhou Bokai Westlake Hotel, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as 24-hour room service, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hangzhou Bokai Westlake Hotel is an excellent choice for your stay in Hangzhou.

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Most talked about facilities

Housekeeping
24 mentions
Food & Dining
13 mentions
Breakfast
13 mentions
Internet
6 mentions

What they offer

10.0
Exceptional
Staff 
"Staff was very informatif and helpfull"

Susi | July 26, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Restaurant
Cuisine:Chinese
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hangzhou Bokai Westlake Hotel from real guests

Overall rating
7.5
Very good
From 979 reviews
8.2Location
7.7Service
7.6Value for money
Agoda Reviews (627)Booking.com Reviews (352)
Rating via Agoda7.3
/
10
Cleanliness7.0
Facilities6.4
Location8.0
Room comfort and quality7.1
Service7.6
Value for money7.6
High score for Hangzhou
Rating
9+ Exceptional (63)
8-9 Excellent (42)
7-8 Very Good (117)
6-7 Good (59)
<6 Below Expectation (100)
Time of the year
Mar - May (106)
Jun - Aug (71)
Sep - Nov (123)
Dec - Feb (81)
Don't miss out!Users are booking a place in Hangzhou every 13 minutes on Agoda.com
All guests (627)
All room types
All languages

Show reviews that mention 

Showing 381 verified guest comments
12345
8.3
Excellent
PHILOTHEA from Singapore
Family with teens
Classic Queen Room
Stayed 2 nights in June 2014

Quaint hotel”

Decor, cleanliness, quiet

This was my 2nd time being in Dalat, love the weather! Hangzhou Bokai Westlake Hotel was quite and I love the decor. The room is spacious and has a good view to the streets. My mum and I enjoyed our stay there. However, the location wasn't ideal as it is a long walk up from the central market area.

Reviewed October 29, 2014

亲爱的宾客您好!感谢您入住博凯西湖酒店。酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。

Responded December 07, 2017
Hangzhou Bokai Westlake Hotel
9.2
Exceptional
Shuan from Malaysia
Solo traveler
Business Queen Room
Stayed 3 nights in July 2016

Affordable price and comfortable room”

Located nearby Hangzhou West Lake. Walking distance to Metro station. Opposite the hotel there are convenient store, massage parlour and bicycle renting spot. The room itself is relatively small. I had hard time to put and open my luggage. The bed is very comfortable and there is Computer in the room. No refrigerator in the room but it is okay. However, I feel that soundproofing is very poor. I even hear the next room doing their "business", and you know what i mean. People walking or taking at the corridor can be hear too. Also the corridor with very dim light which i felt uncomfortable and might not appropriate if there are older people. Please note that drinking water is not FOC, Really? come on.

Reviewed July 14, 2016

亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!

Responded June 21, 2018
Hangzhou Bokai Westlake Hotel
8.4
Excellent
Alec from Malaysia
Solo traveler
Standard Twin Bed
Stayed 6 nights in June 2019

Be aware of your needs ”

The hotel is located outside the overseas-tourist area, but reasonably close to West Lake if that’s your principal destination in Hangzhou; with a little extra effort to achieve the Grand Canal. None is a problem. The rooms are quite small, but, if its an issue, very clean and sufficiently equipped. But you do get what you pay for; and you pay for - a room. Nothing else. The girls on Reception try very hard to resolve your questions and usually we got there in the end. During my week the wifi was quite fast and always on-line. There are a number of local eateries around. My final comment is that this is a pleasant little place if, like myself, you seek to be in the ‘ordinary’ China, where the folk around you are getting on with their daily lives; and you can learn from just being there. If more is required .............

Reviewed June 14, 2019

Hello, dear guests! Thank you for your support and comments, and thank you for your affirmation, our hotel is 10 minutes walk to West Lake, 5 minutes walk from Ding An Road subway station, is the best choice for business travel to Hangzhou, we sincerely look forward to your visit again! Have a nice life!

Responded June 27, 2019
Hangzhou Bokai Westlake Hotel
9.3
Exceptional
Laurence from United States
Solo traveler
Hot Deal
Stayed 2 nights in February 2014

Excellent hotel for the price”

Location, attractive room, low price

I enjoyed my stay and extended it by 5 days. It's close to the main train station, West Lake, and Hangzhou's shopping areas. It was clean and the bed was comfortable, with free wifi in the room and a large variety of cable TV channels (although only a couple were in English). The staff was friendly and helpful. For the price, it's undoubtably the best hotel I've experienced.

Reviewed February 19, 2014

亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!

Responded June 21, 2018
Hangzhou Bokai Westlake Hotel
8.0
Excellent
suyog from China
Couple
Hot Deal
Stayed 3 nights in March 2016

Great location”

The location of this hotel is great, you would in the west lake area in minutes and the its walking distance to the main streets also. There is a rental bicycle close to the hotel if you are interested in exploring around west lake on a bicycle, which is really great in hangzhou. Breakfast wasn't good, it was same all the time, and they only have 4 different items on the menu. This is a great hotel for location.

Reviewed March 14, 2016

亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!

Responded June 21, 2018
Hangzhou Bokai Westlake Hotel
9.7
Exceptional
NG from Malaysia
Family with teens
Stayed 4 nights in April 2014

great environment ”

quiet, near to city & food around there is great

this hotel is very easy access to train station 5min walk, to city shopping area just 10min walk, to Xi lake around 20min walk & lastly to a night market is only 15min walk across the road the night market have lot's to see, buy & even eat the local bbq, fry and drinks. at Hangzhou have a lot of great food around their coffee is amazing love their porridge.

Reviewed May 07, 2014

亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!

Responded June 21, 2018
Hangzhou Bokai Westlake Hotel
7.6
Very good
Shin from Singapore
Solo traveler
Economy Double Room
Stayed 1 night in November 2018

Economic for single traveller”

I travel alone in this trip and I booked this hotel as the reviews online are quite alright.I am glad I chose this hotel. Reasons as follows: 1) As a single traveller, I try to keep my costs down as far as possible while still maintain a satistable and comfortable stay. The hotel rates are very reasonable for a single traveller. It a complete room with attached bathroom, the bed and pillows are comfortable, the bedsheets are of good quality and I had a good sleep. I got the highest floor - 7th room. 2) Convenient location. It a short walk less than ten minutes from the metro station 3) Near to west lake I can walk to west lake from this hotel. I can also walk to Hefang street from this hotel 4) Safety Being a single female traveller, I like to be assured that my safety is not compromised. The people who stayed in this hotel are from travel group and mostly families. I even heard singaporean accent / Singaporeans in this hotel . 5) Friendly reception

Reviewed November 26, 2018

亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。

Responded March 05, 2019
Hangzhou Bokai Westlake Hotel
8.8
Excellent
Steve from Indonesia
Solo traveler
Standard Twin Bed
Stayed 2 nights in March 2018

Strategic hotel in Hangzhou”

Hotel location quite strategic, near to subway station and bus stop,about 5 minutes walk. West lake also quite near, about 15 minutes walk from the hotel. Famous shopping and food street also located quite near, about 15 minutes walk. Both bedroom and bathroom are clean, although not spacious, provide basic amenities. Staffs are polite although speaks very limited english. Overall satisfied with this hotel.

Reviewed May 10, 2018

亲爱的宾客非常感谢您的支持和点评,我们会努力为更多宾客提供交通便捷服务更好的入住体验,期待您再次光临!祝旅途愉快!

Responded June 14, 2018
Hangzhou Bokai Westlake Hotel
9.6
Exceptional
Ellen from Indonesia
Family with teens
Hot Deal
Stayed 2 nights in September 2019

tempat strategis”

the place was near Ding an Metro Station, coming out from Exit A walk a few step and then turn to the left small road and you can see a police station then walk straight to the end of the road and cross over the road walk straight and you reach the destination, near west lake and Qing He fang street about 20-25 minutes by foot. the Hotel cleaness is good and the receptionist also helpful.

Reviewed September 25, 2019

亲爱的宾客您好!非常感谢您的支持和点评。您的肯定是对我们最大的支持,我们酒店位置于上城区青年路32号,酒店步行到西湖10分钟,步行到南宋御街10分钟,到定安路地铁站4分钟,是来杭州商务旅行的最好选择。因我们酒店位处黄金地段,房间不是特别的大,但性价比确很高,我们期待您再次光临!祝生活愉快!

Responded November 18, 2019
Hangzhou Bokai Westlake Hotel
9.2
Exceptional
joseph from United States
Couple
Classic Queen Room
Stayed 4 nights in May 2016

Great hotel away from the throngs of tourists”

This place was perfect for us, clean and quiet with windows that open! The office where you get the rental bikes is about a 10 minute walk and there is a bike stall just outside the hotel. There is also an AMAZING restaurant on the block. Just take a right out the door and it's the fancy ish looking one about 3 buildings down on the same side of the street as the hotel. They have a picture menu and homemade liquor on the counter. Staff at the hotel spoke no English but they made it work with a translator app. The lake is crazy crowded and about a 10 minute walk away, it was nice to leave that area and come back to a quiet block at the end if the day. Get the bikes! Super cheap and super easy to use.

Reviewed May 15, 2016

亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!

Responded June 21, 2018
Hangzhou Bokai Westlake Hotel
7.0
Very good
Fong from Hong Kong
Couple
Classic Queen Room
Stayed 1 night in October 2014

Good Location so the quality is compromised”

Location, price

The hotel is at a great location: close to a metro station and 15 minutes walk from the West Lake. The street where the hotel locates has a supermarket and some causal restaurants but not a very noisy area. Travelling to major tourists' attraction are all convenient. But the hygienic condition is somehow so-so. The carpet seems to be dusty. The washrooms are small but still acceptably clean. The rooms can accommodate just two persons and one small luggage case. Staff is in general nice (in the standard of China) and helpful. If you want to have a short stay in Hangzhou and does not have high requirement about accommodation, this could be a good bargain.

Reviewed October 19, 2015

亲爱的宾客您好!感谢您入住博凯西湖酒店。酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。

Responded December 07, 2017
Hangzhou Bokai Westlake Hotel
8.0
Excellent
Aik from Malaysia
Group
Standard Twin Bed
Stayed 1 night in March 2018

Excellent location”

To go to West Lake: come out from the hotel turn right, at junction turn left and walk on for 10 minutes n you get to the West Lake. To go to the walking street: come out from the hotel turn right, at junction, cross over and turn left to a lane. Walk along the lane n you come to a busy street. Cross over the busy road by using escalators and coming down from the other side of the busy road, you turn in a long walking street中华中路 and walk towards the end n you will come to the famous walking street. 清河坊。

Reviewed April 11, 2018

亲爱的宾客非常感谢您的支持和点评,我们会努力为更多宾客提供交通便捷服务更好的入住体验,期待您再次光临!祝旅途愉快!

Responded June 14, 2018
Hangzhou Bokai Westlake Hotel
9.2
Exceptional
Andrie from Indonesia
Family with teens
Triple
Stayed 2 nights in June 2019

Good location..friendly staff...Well recommended”

Good location: 10 mins walk to xi hu (westlake). Quiet street..Close to railway station..5 mins to carrefour store..lots of shops n local eateries around Good service: friendly staff...helpful..smooth check in Spacious room: booked triple room, 3 queen size bed in the room

Reviewed June 15, 2019

Hello, dear guests! Thank you for your support and comments, we will work hard to do better! Hot pillow looks forward to your visit again! Have a good trip!

Responded June 27, 2019
Hangzhou Bokai Westlake Hotel
7.3
Very good
Somsak from Thailand
Group
Triple
Stayed 1 night in October 2013

easy to find hotel”

nice staff,big room,hi-speed internet

Only 15 yuan by taxi from Hangzhou bus station to this hotel.Nice staffs do not speak English but friendly.The staff who can speak English will come in the morning.Easy to go to west lake or down town by walking or by bus.There is no refrigerater but there is a big LED TV. and computer with internet in the room.There are 3 big and comfortable beds in the large room.I like this town and this hotel and will be back if I come to Hangzhu again.

Reviewed October 26, 2013

亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!

Responded June 21, 2018
Hangzhou Bokai Westlake Hotel
7.6
Very good
Martin from Singapore
Solo traveler
Classic Queen Room
Stayed 7 nights in April 2018

Conveniently located. Decently furnished. My room was quiet despite the hotel being in a city.”

I guess it is ideal for those who can communicate in Chinese because the hotel staff are not necessarily conversant in English. The staff was helpful in securing taxis. The hotel is within walking distance of the major sites around Xihu or West Lake. It is also within walking distance of the shopping areas, including Zhongshan Street. My room was exceptionally quiet for a hotel located in a populated area. If one is into Chinese food, the eating places around the hotel offer good value for money.

Reviewed April 26, 2018

出行方便,但英语是我们大家的硬伤!为我们员工的服务感到自豪

Responded June 14, 2018
Hangzhou Bokai Westlake Hotel
9.2
Exceptional
Annamalai from India
Couple
Classic Queen Room
Stayed 3 nights in May 2017

Wonderful”

Rooms and bathroom were clean. Staff spoke English. Wifi was working fine. Walkable (around 20-30 min) to west lake. Supermarkets and fruit shops are nearby. Bus and taxi connectivity is good.

Reviewed June 04, 2017

亲您好:感谢您的入住及点评,酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。

Responded December 05, 2017
Hangzhou Bokai Westlake Hotel
9.2
Exceptional
Yi from Malaysia
Couple
Hot Deal
Stayed 1 night in October 2019

Convenient location”

Nearest metro station (ding an road) is less than 5 mins walk away About 15 minutes walk to West lake Near to few main attractions Wifi available Friendly staff Overall room is clean and good

Reviewed October 06, 2019

尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!

Responded October 13, 2019
Hangzhou Bokai Westlake Hotel
7.0
Very good
Yip from Malaysia
Family with teens
Triple
Stayed 3 nights in October 2014

Good stay”

Location Location Location

The hotel was strategically located. 5 to 10 minutes walk to the nearby bus/ railway station. It is not so near to westlake/ nan song walking street (about 15 to 20 minutes walk, if that is acceptable by you). As other reviewers mentioned, the breakfast is really so so. I was basically skipped the breakfast there and went to the restaurant nearby (same row, few shops from the hotel), which is selling beef noodles (available all day and it taste good!). Must try their 'man tou' (steam bun) and onion oil dry noodles, which only available for breakfast. Another tips: There is one foot massage shop near to the the hotel too. The price is cheap and it is really good after a day walk around westlake!

Reviewed November 05, 2014

亲爱的宾客您好!感谢您入住博凯西湖酒店。酒店以真诚服务为宗旨,全体员工以宾客满意为己任,将全心全意为您提供优质贴心的服务,很高兴听到酒店给您留下了美好的印象,酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。我们会更努力,更用心去做和提升酒店各项服务品质,衷心希望您每一次入住都能满意而归,欢迎您的下次光临。

Responded December 07, 2017
Hangzhou Bokai Westlake Hotel
9.3
Exceptional
NG from Malaysia
Family with teens
Hot Deal
Stayed 4 nights in April 2014

great location”

quiet, clean & near to city

is near to Hangzhou city only 5min walk and your will saw shopping area with great dinning location all around, 15min walk you will reach a night market that open every day from 6pm till 10pm

Reviewed May 07, 2014

亲爱的会员您好!非常感谢您的支持和点评,您的满意是我们的动力,我们会一如既往的做得更好!期待您再次光临哟!

Responded June 21, 2018
Hangzhou Bokai Westlake Hotel
8.0
Excellent
Chee from Malaysia
Solo traveler
Economy Double Room
Stayed 4 nights in September 2017

budget hotel with limited facilities”

The rates are reasonable for a budget hotel so I suppose one has to cope with the limited facilities; The location is good within walking distance from both the West Lake and the subway station. Breakfast was rather monotonous with very limited items which did not vary from day to day. Thank God I only spent 4 nights as by the 4th breakfast I was ready to throw up from seeing the same items to be consumed.

Reviewed October 01, 2017

亲爱的宾客您好!非常感谢您入住杭州博凯西湖酒店。我们酒店地处市中心毗邻西湖,沿着解放路走路十分钟即可到达西湖,交通非常方便,地铁口A出口出来走路两分钟就可以到酒店,无论您是商务活动还是旅游购物都是最佳的选择。也因早餐很简单,我们已取消为客人提供免费的早餐,把这个优惠直接优惠到客人房价里。我们期待您再次光临!祝生活愉快 天天好心情!

Responded December 05, 2017
Hangzhou Bokai Westlake Hotel
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Hangzhou Bokai Westlake Hotel
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  • Excellent location
  • Hefang Street
  • Ding'an Road Subway Station is within 0.22 km
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