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Hangzhou E M Grand Hotel

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Good6.8
Based on 12 reviews
Hangzhou E M Grand Hotel
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Lobby
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Interior view
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Interior view
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6.7 Good location
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6.7Location
  • Air conditioning

  • Blackout curtains

  • Shops

  • Laundry service

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Room choices
Executive Bedroom
...
  • City view
  • 35 m²
  • 1 king bed
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Business Twin or King
...
  • City view
  • 20 m²
  • 2 semi double beds or 1 kin...
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Deluxe Twin Or Double
...
  • City view
  • 25 m²
  • 2 semi double beds or 1 kin...
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Standard Twin / Double Room
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  • City view
  • 20 m²
  • 2 semi double beds or 1 kin...
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Nearest essentials

Airports
  • 28 kilometers to
  • Hangzhou Xiaoshan International Airport (HGH)
  • 104 kilometers to
  • Yiwu Airport (YIW)
Public transportation
  • 1.5 kilometers to
  • Wulin Square Subway Station
  • 1.5 kilometers to
  • West Lake Cultural Square Subway Station
Hospital or clinic
  • 80 meters to
  • Zhejiang Hospital Of Traditional Chinese Medicine
Pharmacy
  • 200 meters to
  • Nep-Star Drug Store
Convenience store
  • 400 meters to
  • Century Mart
Cash withdrawal
  • 50 meters to
  • ATM

More about

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Verified guest reviews

Agoda Reviews (12)
Booking.com Reviews (2)

3.1

Filter by guest type:
  • Cleanliness 7.3
  • Facilities 4.0
  • Location 6.7
  • Room comfort and quality 7.2
  • Service 7.0
  • Value for money 7.2
  • Cleanliness 7.3
  • Facilities 2.0
  • Location 6.3
  • Room comfort and quality 7.4
  • Service 7.0
  • Value for money 7.0
  • Cleanliness 8.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 6.0
Very good
  • Cleanliness 7.0
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 7.0
  • Value for money 8.0
Very good
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 8.0
  • Service 8.0
  • Value for money 8.0
Provided by verified guests of Agoda
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Language
  • English
  • 简体中文
  • 繁體中文 (香港)
  • Bahasa Indonesia

Room type
  • Standard Twin / Double Room
  • Business Twin or King
  • Deluxe Twin Or Double

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Showing 11 verified guest comments
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8.0
linchen from Malaysia
Business traveler
Stayed 2 nights in March 2015
Best rate”
good service
overall statisfactory
Reviewed April 12, 2015
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8.0
linchen from Malaysia
Business traveler
Stayed 1 night in October 2014
is modern business hotel”
the room design is nice, only the lobby is feel not nice, location is good
the room is con fort, the toilet is nice design, only the internet is worst , tv channel program me a lot
Reviewed October 29, 2014
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6.7
Lawrence from United Kingdom
Solo traveler
Stayed 3 nights in June 2012
Good value hotel in Central location”
Location - not far from Wulin Square, JW Marriott. Affordable price.
For my needs, the hotel was good value as I didn't want to spend too much as just a solo traveller (visiting friend). I only interacted with the staff during checkin/checkout and lunch, they speak a little English coupled with my basic Chinese so not really a problem communicating. I felt the room decor was a bit dark but ok. Bathroom fine. Computer in room didn't work - they should just make wifi available to rooms instead but is available in lobby. They have a sauna, mahjong tables, and minimal gym amenities (don't bother with gym). Didn't try breakfast as ate out or got up late. Had buffet lunch once which is ok standard fare. Food was lukewarm only. Easy enough to get taxi outside. Overall hotel was satisfactory but would try another one if I visit Hangzhou again.
Reviewed July 04, 2012
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6.0
arpan from Indonesia
Business traveler
Stayed 1 night in June 2012
good room and good servive”
room is good and have computer inside
this hotel is very good , and service also very good, but no shopping area and difficult to get food,the room is cleen and the bathroom everything is satisfied, one this is boring is the breakfast is the same everyday , never change even a little
Reviewed June 14, 2012
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7.3
Lai from Hong Kong
Business traveler
Stayed 2 nights in February 2014
酒店位置不错,房间大小合适也还蛮舒适”
地點方便,性價比高
酒店位置不错,房间大小合适也还蛮舒适
Reviewed May 25, 2014
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8.0
Lai from Hong Kong
Business traveler
Business Twin or King
Stayed 2 nights in May 2012
不錯的選擇”
位置方便
安全,方便,衛生,早餐飲食尚可,房間有電腦提供, 2/f 免費wi-fi,但計程車司機有機會不知道這酒店位置
Reviewed May 11, 2012
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2.0
FEI from China
Business traveler
Standard Twin / Double Room
Stayed 1 night in July 2016
谁给评的4星”
床头灯是坏的,电视不是高清的,浴室是玻璃的,电视那个台子上印有不知道谁家的广告,放衣服的柜子,水渍都多的不像话,地毯脏的不敢光着脚。最主要的是服务态度。我也知道现在是G20但是你们主要是方式不对。安保人员查岗到了一种没有态度可言。核对信息,不抬头看,然后不经心的问了然后急忙去说话,我也不知道他们到底是核查我还是我的出现打扰了他们的谈话。服务意识好像没有。好多服务人员都带有谁都欠他/她钱的态度。这个酒店没有企业文化或者说没有服务行业的标杆培训。可能看我比较年轻才这样对待的嘛?那就是势利眼?或者是其他。你们房间所谓的商品拍摄严重影响到了有些空间的使用。以上,仅个人看法,当人退房的服务人员服务还到位。谢谢,下次不会再选择。忘改进,如果你们认为我说的都是屁话,请忽略。
Reviewed July 21, 2016
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6.7
QINGPENG from China
Couple
Business Twin or King
Stayed 1 night in April 2012
交通比想象中差一点点,其他还好。酒店重复收费,不过还好退回时还比较顺利 。”
安静,热情
Reviewed April 23, 2015
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7.7
yinjie from Ukraine
Business traveler
Deluxe Twin Or Double
Stayed 1 night in June 2013
便捷”
干净、房间大、服务好
Reviewed June 09, 2013
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7.7
YIN from China
Solo traveler
Business Twin or King
Stayed 1 night in April 2013
比起汉庭的性价比来说,还算不错,不过4星级的话,可能还需要更努力”
房间还比较漂亮,大厅蛮有设计感的
Reviewed April 08, 2013
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