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Hangzhou Fresh House Westlake Hotel
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8.1 Excellent location
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8.1Location
  • Close to public transportation

  • Air conditioning

  • Elevator

  • Restaurants

  • Room service

  • Non-smoking room

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Nearest essentials

  • Airports
    • 26 km
    • Hangzhou Xiaoshan International Airport (HGH)
    • 102 km
    • Yiwu Airport (YIW)
  • Bus and rail stations
    • 300 m
    • Longxiangqiao Subway Station
    • 800 m
    • Ding'an Road Subway Station
  • Hospital or clinic
    • 200 m
    • Quality Control Center Hospital Of Tcm In Zhejiang
  • Pharmacy
    • 70 m
    • Jiuzhou Drugstore
  • Convenience store
    • 200 m
    • C Store
  • Cash withdrawal
    • 80 m
    • ATM

More about Hangzhou Fresh House Westlake Hotel

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Verified traveler reviews

Agoda Reviews (98)
Booking.com Reviews (164)

5.7

Filter by traveler type
  • Cleanliness 5.7
  • Location 8.1
  • Room comfort and quality 5.9
  • Service 5.9
  • Value for money 6.8
Good
based on 9 reviews
  • Cleanliness 6.2
  • Location 8.2
  • Room comfort and quality 6.7
  • Service 6.0
  • Value for money 6.7
Review score
  • Cleanliness 5.1
  • Location 8.0
  • Room comfort and quality 5.1
  • Service 5.5
  • Value for money 6.2
  • Cleanliness 5.9
  • Location 8.3
  • Room comfort and quality 6.1
  • Service 6.1
  • Value for money 7.1
Review score
based on 3 reviews
  • Cleanliness 5.3
  • Location 8.0
  • Room comfort and quality 6.0
  • Service 5.3
  • Value for money 6.0
Good
based on 2 reviews
  • Cleanliness 5.0
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 6.0
  • Value for money 6.0
Good
based on 7 reviews
  • Cleanliness 6.3
  • Location 7.1
  • Room comfort and quality 6.0
  • Service 5.7
  • Value for money 7.1
Provided by verified guests of Agoda
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Room type
  • Fresh Room - Domestic residents only
  • Single A - Domestic residents only
  • Single B - Domestic residents only
  • Standard - Domestic residents only
  • Family Room - Domestic Residents Only
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Showing 97 verified reviews
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3.0
Ming from Malaysia
Couple
Fresh Room - Domestic residents only
Stayed 1 night in April 2014
Bad experience”
Bad
Reviewed March 30, 2015
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6.7
ho from Hong Kong
Solo traveler
Fresh Room - Domestic residents only
Stayed 2 nights in August 2014
Clean but worn out room ”
clean room, polite staff, tv is provided
no Food/Dining is provided. this Hotel is quite old but clean. the location is easy to be accessed , guys can walk to the west lake within 15mins and it has bus stops nearby. However, the room condition and the surrounding does not match with the pic shown in the internet, the rooms are absolutely very small and a little bit worn out. Also, the view outside is poor, you can witness the people in households in the next block. Also, it is quite annoying to girls to receive cards at the door opening space.
Reviewed October 23, 2014
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6.7
Ivana from Indonesia
Couple
Fresh Room - Domestic residents only
Stayed 2 nights in September 2014
Fair price for fair hotel”
Location location and location!
We're arrived late that night and take airport shuttle to reach xihu. The bus drop us in the middle of town and it's harder to navigate cause it's almost midnight and we're exhausted from 7hrs flight so we simply takes taxi to reach our hotel. 2 times rejection then finally could found 1 who willing to takes us there. Check in smoothly but none of the receptionist known English. They asked 100rmb for deposit and hand the room card for us. Our room was located at 7th floor that easily reached by lift. Small room with single hard bed, small tv and glass wall toilet. A little dirty curtain but still acceptable.. They even provide towel, toothpaste, toothbrush, shower cap, soap, and comb too. Not bad for single night stay.
Reviewed September 15, 2014
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5.7
Kwee from Malaysia
Family with teens
Fresh Room - Domestic residents only
Stayed 1 night in August 2014
hotel condition”
cheap, location is not bad
still acceptable but not really good in term of condition.
Reviewed September 04, 2014
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6.0
LAW from United Kingdom
Couple
Standard - Domestic residents only
Stayed 2 nights in November 2013
common”
convenience, cheap price, close to fire station
Reviewed July 30, 2014
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8.0
Iin from Indonesia
Solo traveler
Single B - Domestic residents only
Stayed 3 nights in June 2014
close to mrt and west lake”
location
Small room, but clean. Easy access to public transport (mrt, bus etc), close to airport shuttle, mall, restaurants and West Lake.
Reviewed July 17, 2014
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5.7
Say from Malaysia
Solo traveler
Fresh Room - Domestic residents only
Stayed 2 nights in June 2014
Overall OK”
Quiet, Close to Xi Hu, Clean
Overall was OK, but i was surprised to find out that Agoda price was more expensive than the walk in price for the same type of room during my check in, this is not really acceptable, Agoda supposed to be cheaper than the normal price....
Reviewed July 06, 2014
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5.7
Budi from Indonesia
Solo traveler
Family Room - Domestic Residents Only
Stayed 2 nights in September 2013
It was not quite good experience”
cheap, budget, close to public transportation
overall it was okay. But I booked the room that should have twin beds, but when I arrived and checked in the staff gave me a more budget room with only 1 bed. I complained but the staff just do not care as they said that the room that I paid was the 1 bed instead of twin beds whereas it was clearly stated that the room I booked should have 2 beds and the picture also showed it was 2 beds. So quite a disappointment for the service and the room given to me, it was simply just unethical.
Reviewed July 01, 2014
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5.7
Budi from Indonesia
Solo traveler
Standard - Domestic residents only
Stayed 2 nights in September 2013
It was okay”
cheap, close to public transpot
It was just okay. close to bus station and 10 minute walks to subway
Reviewed July 01, 2014
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6.3
POH from Malaysia
Group
Standard - Domestic residents only
Stayed 3 nights in April 2014
Overrall is good”
Location
We stayed twice in this hotel during our trip as we left for neighbouring city few two nights in between our trip.Both our hotel reservation were not process in advance by the Manager as the Agoda reservation suppose to go directly towards her email but she never check her email.However the staff were prompt in processing our reservation.As the room we booked for our 2nd stay was not available we were upgraded to bigger room.
Reviewed April 26, 2014
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