Hangzhou Milan Garden Hotel

Hangzhou Milan Garden Hotel

No.346 Yanan Road, Wulin Square District, Hangzhou, China, 310006
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Queen Bed Hangzhou Milan Garden Hotel
Queen Bed
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    Lobby Hangzhou Milan Garden Hotel
    Interior view Hangzhou Milan Garden Hotel
    Exterior view Hangzhou Milan Garden Hotel
    King Room Hangzhou Milan Garden Hotel
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     Hangzhou Milan Garden Hotel

    Hangzhou Milan Garden Hotel Reviews

    7.0
    Very good
    /10
    (236 reviews)See what guests said
    8.8
    Excellent

    "The nearby metro line and shopping center make this a great..."

    Edward

    -

    September 12, 2018

    7.3
    Very good room comfort and quality

    Things you’ll love about Hangzhou Milan Garden Hotel

    Things you'll love

    • 180 meters to public transportation

    • Airport transfer

    • Located in heart of Hangzhou

    • Air conditioning

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • West Lake1.22 km
  • Baochu Pagoda2.15 km
  • Museum of Traditional Chinese Medicine2.33 km
  • Hefang Street2.55 km
  • Yue Fei Temple3.29 km
  • Lei Feng Pagoda3.59 km
  • Fei Lai Feng5.14 km
  • Lingyin Temple6.33 km
  • Xixi Wetland Park9.46 km
  • Hangzhou Songcheng11.83 km
  • Value for money7.0
    Distance to city center1 Km
    Location rating8.5
    Nearest airportHangzhou Xiaoshan International Airport (HGH)
    Distance to airport25.8 km

    Rooms available at Hangzhou Milan Garden Hotel

    King Room
    King Room
    ...
    • Room size: 26 m²/280 ft²
    • Nature view
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 single bed and 1 king be...
    Enter dates to see prices
    Queen Bed
    Queen Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 26 m²/280 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Room, Balcony
    Deluxe Room, Balcony
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Room, Balcony
    Deluxe Room, Balcony
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Classic King
    Classic King
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Classic Room, 1 King Bed
    Classic Room, 1 King Bed
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for Hangzhou Milan Garden Hotel?

    What people love about Hangzhou Milan Garden Hotel

    • 6.8
      Good

      "Its location is very excellent."

      Suthinan

      |

      November 5, 2018

    • 6.8
      Good

      "The room is nice and worth the money."

      Suthinan

      |

      November 5, 2018

    • 8.0
      Very good

      "The room and bed is very comfortable."

      Kar W.

      |

      March 28, 2016

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    More about Hangzhou Milan Garden Hotel

    More about Hangzhou Milan Garden Hotel

    8.0
    Very good

    "Nice and clean."

    Kar W.

    |

    March 28, 2016

    An overview

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    What they offer

    6.0
    Review score

    "Good location"

    Andrew

    |

    June 10, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hangzhou Milan Garden Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (236)Booking.com Reviews (41)
    7.0
    /
    10
    Cleanliness6.8
    Facilities5.6
    Location8.5
    Room comfort and quality7.3
    Service6.3
    Value for money7.0
    All languages
    All guests (236)
    All room types

    Show reviews that mention 

    Showing 177 verified guest comments
    12345
    8.8
    Excellent
    MYUNGSIK from South Korea
    Solo traveler
    Queen Bed
    Stayed 1 night in April 2019

    강추 레알 강추”

    위치 엄청 가깝고요 조식도 종류 매우 많고 진짜진짜 좋습니다. real good. everyone is kind. breakfast are delicious and many kinds of foods are served.

    Reviewed May 07, 2019
    10.0
    Exceptional
    THAM from Malaysia
    Business traveler
    Queen Bed
    Stayed 4 nights in December 2018

    SUPER LOCATION”

    HOTEL IS RIGHT IN FRONT OF MRT AND BRAND NEW KERRY SHOPPING MALL WITH PLENTY OF GOOD RESTAURANTS. JUST 10 MINUTES WALK TO OTHER MAJOR SHOPPING STREETS LIKE HANGZHOU TOWER MALL AND NEAR THE LAKE. BREAKFAST HAVE WIDE SPREAD OF EVERYTHING. ROOMS DECOR ARE NICE. TOILET VENTILATION NEED IMPROVEMENTS. HIGHLY RECOMMENDED.

    Reviewed January 20, 2019
    2.0
    Meng-Kuan from Singapore
    Business traveler
    Queen Bed
    Stayed 1 night in November 2018

    Reception staff rude and lacks local knowledge”

    HORRIBLE HOTEL. 1. Front Desk staff (esp Yu Na) is rude and lacks local knowledge base my stbof them are from rural China (not Hangzhou). So very crude and loud. 2. Mgmt very hands-off. They don't respond to complaints as they cater primarily to Mainland Chinese tourists rather than International travellers. 3. Housekeeping do NOT clean room unless you specifically ask for it - even though I stayed for 5 nights, 6 days.

    Reviewed December 03, 2018
    8.0
    Excellent
    lim from Singapore
    Couple
    Queen Bed
    Stayed 4 nights in January 2016

    Superb location”

    Location location & location

    I had a wonderful stay in MGH.the decor is very unique. I booked a classic double room and it is reasonably in size. I love the breakfast as it was more than adequate. But do note that it is more for the Chinese. The location is at Fenji station C3 exit and the hotel is right in front of you. Less than 1 minute walk. 15 minutes will take u to the west lake. Plenty of shopping mall and food around the vicinity.

    Reviewed January 14, 2016
    8.0
    Excellent
    KWEK from Singapore
    Couple
    Queen Bed
    Stayed 2 nights in November 2015

    Good location, friendly staff”

    Good location, friendly hotel receptions abd spacious room

    We were satisfied in staying in this hotel. MRT exit C3 is right in front the hotel. It surrounded with many shopping mall and walking distance to west lake. The room is spacious. Overall, we were happy to stay in this hotel.

    Reviewed November 18, 2015
    9.3
    Exceptional
    LEE from Hong Kong
    Solo traveler
    Queen Bed
    Stayed 1 night in March 2014

    Relax and good experience ”

    1) Convenience 2) Near to Xi Hu 3) Clean and tidy

    Super nice transportation network! It's near to MTR station and only take abt 15 mins to reach Hangzhou Express Rail! The room is clean and tidy. Very good living experience with very reasonable price.

    Reviewed March 13, 2014
    8.0
    Excellent
    LAIMING from China
    Couple
    Deluxe Twin Room
    Stayed 3 nights in September 2013

    Quite satisfied with my stay”

    Great location, clean room and 2pm check out

    Overall, my stay was pleasant - the hotel is centrally located and less than 1 min away from a MTR station, with 20 mins cab ride, you can easily go to west lake and Qing He Fang. By the way, there is an awesome street food stall about 15 minutes walking distance from the hotel, they have the most amazing fried noodle ever! The only thing I would complain about the hotel is that the cleaning lady will knock at the door every day at 2pm, even though the "do not disturb" light is on.

    Reviewed October 01, 2013
    2.4
    Meng-Kuan from Singapore
    Couple
    Queen Bed
    Stayed 4 nights in November 2018

    Horrible hotel ”

    Staff are very rude. Airport Shuttle Bus Stop is more than a kilometer away - difficult when you have luggage. They don't clean room unless you ask. But there is no instructions to tell guests to ask for housekeeping service. Spoiled my holiday in Hangzhou which is supposed to be gracious.

    Reviewed November 22, 2018
    2.4
    Meng-Kuan from Singapore
    Solo traveler
    Queen Bed
    Stayed 1 night in November 2018

    Zero service level”

    Stinky attitude by almost ALL Front Desk staff except one Mr Hu. They are from rural China and know nothing about Hangzhou scenic attractions. I stayed for 5 nights and there is Zero Housekeeping unless you specifically tell Front Desk where the staff are mist abrupt. Do NOT stay here - Agoda.com misled us by stating this is 4* hotel. Front Desk said Milan Garden is a no-star hotel!!!

    Reviewed November 22, 2018
    6.8
    Good
    Suthinan from Thailand
    Family with teens
    Family Room
    Stayed 1 night in November 2018

    Good”

    The hotel itself is ok. Its location is very excellent. Train station is right outside its door. The room is nice and worth the money. However the staff do not speak English and are not very friendly to foreigners. The breakfast is terrible. I would recommend if they have better receptionists, otherwise no.

    Reviewed November 05, 2018
    6.0
    Yee from Malaysia
    Couple
    Queen Bed
    Stayed 2 nights in October 2018

    moderate”

    Low price but overall were under par. Staff are good, location wise are normal, hotel wise is old , facilities were old and not really renovated. The room was filled with a smell and sound proof was unsatisfactory.

    Reviewed November 05, 2018
    2.8
    Yuan from Australia
    Family with young children
    King Room
    Stayed 3 nights in October 2018

    Dirty Room and bad staff”

    Was greeted with a reception which behavior is totally unprofessional. Unable to read a passport at all. Hotel has no ability to process foreign credit card. When mention to the hotel manager that need to provide some basic staff training the feedback was a smirk. Room was old and dirty. Black mold is growing on the told of the bathroom. Linen has holes in them. The only good thing is the location which is beside the subway station. Do not recommend for any international traveller.

    Reviewed October 15, 2018
    8.8
    Excellent
    Edward from United States
    Solo traveler
    Queen Bed
    Stayed 1 night in September 2018

    Best Location net to subway station”

    The nearby metro line and shopping center make this a great location. The hotel requires you to give them a 300 RMB cash deposit when you check in. It is returned when you check out. Bed was comfortable and and room was clean.

    Reviewed September 12, 2018
    3.6
    YUET from Singapore
    Couple
    Queen Bed
    Stayed 1 night in March 2019

    Review score”

    DIRTY

    Reviewed March 14, 2019
    10.0
    Exceptional
    KIM from Malaysia
    Couple
    Queen Bed
    Stayed 2 nights in December 2018

    Location is superb.”

    During booking it was stated with breakfast, but when checking in I was told breakfast not included.

    Reviewed December 22, 2018
    2.8
    anont from Thailand
    Family with teens
    Family Room
    Stayed 4 nights in April 2017

    House keeping is not up to standard”

    The hotel staff were friendly but had less of service competence. The room was not clean properly. The air conditioner was not working. We set a temperature at 25 Celsius but it did not work. The room was rather warm like 27 Celsius. In the shower room, water leaked from a shower hose. Breafast was less of variety. Moreover, it was not tasty. Our observation is that the hotel has not enough experience in servicing international guests, despite the fact that there were a fews international guests when we were staying.

    Reviewed April 17, 2017
    6.8
    Good
    Danny from Indonesia
    Family with teens
    Family Room
    Stayed 4 nights in December 2016

    Mis-communication”

    At the time we arrived in chrismast night at 00:15 AM the hotel and checked in, we're shock that they told me the booking are cancel and no booking under my name even i showed proved paper from agoda that I have booked. All staffs don't understand english at all and no one could understand english. Investigate how come the cancel happen ( agoda or hotel ) ? there is no mention me before. I tried to check in without my agoda booking but they said room are full booked since this is high season in chrismast eve. After confusing for sometime then their duty manager show up, she cant speak english too , I explained with body language or what ever to make her understand what I mean, then I wait half a hour, she said it's correct you have booked the room and you can check in the room ... ohh My God thank you finally cleared. Seem the problem is " Pay Latter At the Hotel " I suggested not to used this option in hotel that don't understand english at all. They thought that I am not arrived at the day I booked mean canceled.

    Reviewed January 10, 2017
    5.6
    JONG from Malaysia
    Couple
    Queen Bed
    Stayed 1 night in December 2015

    we're not given the right room”

    I booked the room because bath tub was supposed to be one of the facilities (it showed in the room's information). It was so embarrassing when i talked to the staff. They even gave me the look that made me feel so uncomfortable. They were not friendly at all. Even the exit of train station is just right in front of the hotel, but it took us 10-15 minutes walk to get to the platform.

    Reviewed February 23, 2016
    3.7
    POI from Malaysia
    Couple
    Queen Bed
    Stayed 3 nights in December 2015

    don't stay here!”

    in front of metro station

    It was really discomfort stay. The room was really stinky with a wooden-wall toilet. The hotel staff obviously knew about it as there was a plug-in air freshener inside the room. But, the smell was too strong. I had changed room but still got the same smell. The design of the room is really impractical. The breakfast was not good & not much choice at all. The staff would talk to you while continue looking at their computer screen, no eye contact. If I had not paid before I checked in, I would definitely opt for other hotels.

    Reviewed January 03, 2016
    7.3
    Very good
    Pek from Singapore
    Couple
    Deluxe Twin Room
    Stayed 1 night in December 2015

    A well located hotel near to Fengqi station”

    Near to Fengqi station just in front. Breakfast was quiet a good spread. The room is clean.

    This hotel is right in f ront of Fengqi station so it is very convenient. The hotel is clean and pretty modern furniture. Breakfast was quite well spread though it not like a five star hotel, enough to eat.

    Reviewed December 11, 2015
    12345
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    Hangzhou Milan Garden Hotel
    |Very good 7.0
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    • Excellent location
    • West Lake
    • Fengqi Road Subway Station is within 0.19 km