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Hangzhou Milan Garden Hotel
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8.7 Excellent location
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8.7Location
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Hangzhou Milan Garden Hotel

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Very good
From 178 reviewsSee what guests said
7.2
  • Airport transfer

  • 190 meters to public transportation

  • Heart of the City

  • Sauna

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Family Room
...
  • City view
  • 30 m²/323 ft²
  • 1 single bed and 1 king bed
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King Room
...
  • Nature view
  • 26 m²/280 ft²
  • 1 king bed
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Queen Bed
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Deluxe Twin Room
...
  • Nature view
  • 23 m²/248 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (178)
Filter by guest type:
Cleanliness7.2
Facilities6.0
Location8.7
Room comfort and quality7.3
Service6.6
Value for money7.2
Provided by verified guests of Agoda
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King Room
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Showing 156 verified guest comments
12345
8.0
HENRY from Malaysia
Business traveler
Queen Bed
Stayed 2 nights in November 2017
Very good
good
Reviewed December 08, 2017
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4.8
Yuki from Singapore
Couple
Queen Bed
Stayed 3 nights in November 2017
out of expectation
The room given was totally different from what I have view before place my booking. The room furniture was old and with wooden smell and the front staff was impatience and unfriendly.
Reviewed November 26, 2017
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6.0
Andrew from Malaysia
Business traveler
Queen Bed
Stayed 3 nights in June 2017
Good
Good location
Reviewed June 10, 2017
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6.0
Andrew from Malaysia
Business traveler
Queen Bed
Stayed 3 nights in June 2017
Good
Good location
Reviewed June 10, 2017
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2.8
anont from Thailand
Family with teens
Family Room
Stayed 4 nights in April 2017
House keeping is not up to standard
The hotel staff were friendly but had less of service competence. The room was not clean properly. The air conditioner was not working. We set a temperature at 25 Celsius but it did not work. The room was rather warm like 27 Celsius. In the shower room, water leaked from a shower hose. Breafast was less of variety. Moreover, it was not tasty. Our observation is that the hotel has not enough experience in servicing international guests, despite the fact that there were a fews international guests when we were staying.
Reviewed April 17, 2017
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9.2
Wai from Singapore
Solo traveler
Queen Bed
Stayed 5 nights in March 2017
Best value for money and superb location
The subway is very near. The hotel room has a computer and a big round bath tub too. Very comfortable memory foam bed and pillow. High recommended.
Reviewed April 10, 2017
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6.0
Andrew from Malaysia
Business traveler
Queen Bed
Stayed 1 night in February 2017
Good location
Next to metro train station. Very convenient if taking the train. Walking distance to West Lake. Location in the midst of shopping area. There is a jacuzzi in the room
Reviewed March 04, 2017
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5.6
charles from China
Solo traveler
Queen Bed
Stayed 1 night in February 2017
Above average
Excellent for the emplacement, but the quality is very normal. The room is small and old.
Reviewed March 01, 2017
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9.2
Wei from Singapore
Solo traveler
Queen Bed
Stayed 2 nights in January 2017
Good location
Good Location and clean with excellent value for money
Reviewed January 21, 2017
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6.8
Danny from Indonesia
Family with teens
Family Room
Stayed 4 nights in December 2016
Mis-communication
At the time we arrived in chrismast night at 00:15 AM the hotel and checked in, we're shock that they told me the booking are cancel and no booking under my name even i showed proved paper from agoda that I have booked. All staffs don't understand english at all and no one could understand english. Investigate how come the cancel happen ( agoda or hotel ) ? there is no mention me before. I tried to check in without my agoda booking but they said room are full booked since this is high season in chrismast eve. After confusing for sometime then their duty manager show up, she cant speak english too , I explained with body language or what ever to make her understand what I mean, then I wait half a hour, she said it's correct you have booked the room and you can check in the room ... ohh My God thank you finally cleared. Seem the problem is " Pay Latter At the Hotel " I suggested not to used this option in hotel that don't understand english at all. They thought that I am not arrived at the day I booked mean canceled.
Reviewed January 10, 2017
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