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Hangzhou Sofitel Westlake Hotel

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Very good7.5
Based on 130 reviews
85% would recommend to a friend
Hangzhou Sofitel Westlake Hotel
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Lobby
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Interior view
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Interior view
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8.6 Excellent location
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8.6Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Room service [24-hour]

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Room choices
Queen Luxury Room
...
  • City view
  • 35 m²
  • 1 queen bed
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Superior Queen Room with City View
...
  • 30 m²
  • 1 king bed
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Luxury Queen
...
  • City view
  • 30 m²
  • 1 queen bed
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Luxury Queen Bed
...
  • City view
  • 35 m²
  • 1 king bed
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Superior 2 Single Beds
...
  • City view
  • 40 m²
  • 2 single beds
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Luxury Queen Room
...
  • City view
  • 35 m²
  • 1 king bed
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Junior Suite - 1 King Bed
...
  • City view
  • 60 m²
  • 1 king bed
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Luxury Twin room
...
  • No view
  • 35 m²
  • 2 single beds
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Superior Room 1 Queen Bed
...
  • 25 m²
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Superior 1 Queen Bed
...
  • City view
  • 25 m²
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Nearest essentials

Airports
  • 26 kilometers to
  • Hangzhou Xiaoshan International Airport (HGH)
  • 101 kilometers to
  • Yiwu Airport (YIW)
Public transportation
  • 500 meters to
  • Ding'an Road Subway Station
  • 1 kilometers to
  • Longxiangqiao Subway Station
Hospital or clinic
  • 750 meters to
  • Quality Control Center Hospital Of Tcm In Zhejiang
Pharmacy
  • 350 meters to
  • Jiuzhou Drugstore
Convenience store
  • 550 meters to
  • Kedi
Cash withdrawal
  • on site

More about Hangzhou Sofitel Westlake Hotel

An overview

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Verified guest reviews

Agoda Reviews (130)
Booking.com Reviews (268)

4.1

Filter by guest type:
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 8.6
  • Room comfort and quality 7.2
  • Service 7.7
  • Value for money 6.8
  • Cleanliness 7.6
  • Facilities 7.3
  • Location 8.0
  • Room comfort and quality 6.5
  • Service 7.4
  • Value for money 6.2
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 8.6
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.0
  • Cleanliness 8.1
  • Facilities 8.0
  • Location 9.1
  • Room comfort and quality 7.2
  • Service 8.4
  • Value for money 6.9
  • Cleanliness 8.7
  • Facilities 8.7
  • Location 9.1
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.3
  • Cleanliness 7.2
  • Facilities 6.0
  • Location 8.3
  • Room comfort and quality 7.0
  • Service 7.3
  • Value for money 7.0
  • Cleanliness 7.5
  • Facilities 6.4
  • Location 8.8
  • Room comfort and quality 7.1
  • Service 7.8
  • Value for money 7.0
Provided by verified guests of Agoda
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Room type
  • Luxury Queen
  • Luxury Twin room
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Showing 104 verified guest comments
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7.6
CHIM from Malaysia
Couple
Superior 2 Single Beds
Stayed 3 nights in May 2017
Memorable stay”
I initially booked a superior room without breakfast. But during check-in, the reception staff introduced an upgrade package with extra payments. It costs about RM130 which included daily breakfast for 2, afternoon tea and happy hours at the lounge level 5. Plus i was to be given a room on the same lounge floor 5. I accepted it and it was great. The ambiance, the location and the lounge setting was beautiful. We enjoyed the room, the lounge etc. My wife in particular was very impressed.
Reviewed May 14, 2017
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6.8
HAI from Malaysia
Couple
Stayed 5 nights in April 2017
Good”
It happen to be my birthday during my stay, and tq sofitel for the lovely birthday cake. Walking distance to the Westlake. Room is clean.
Reviewed April 19, 2017
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8.4
Erika from Spain
Business traveler
Superior 2 Single Beds
Stayed 5 nights in March 2017
Excellent”
Very Clean, Good breakfast, Kind staff. Good stay!
Reviewed April 07, 2017
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7.6
JIE from Singapore
Business traveler
Superior 2 Single Beds
Stayed 2 nights in April 2016
expensive”
expensive and facilities old
Reviewed December 09, 2016
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6.8
Vasin from Thailand
Couple
Superior 2 Single Beds
Stayed 1 night in November 2016
not as good as we expected”
Not a "Sofitel" brand we are familier with - the room was too small for 2 people - not so new - staffs are nice and location was good
Reviewed November 21, 2016
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9.2
Brittney from Australia
Solo traveler
Stayed 2 nights in November 2016
WestLake is the place to be! ”
i had a brief ttip to Hangzhou, and if i'd had any idea, i would have stayed 5+ days. Considering i only use a hotel for safe sleeping, the Sofitel fit the bill. It is a little bit dated and could use some freshening up. But i am not there to chill in a hotel room. The room is comfortably sized and the beds are large and comfy too. A nice bathroom as well. Only "complaint" is that there was a view only into the building across- very close. so drapes had to be closed at all times. Additionally, the windows don't seem to seal well, or there is a duct issue. I am not sure which but i awoke each morning to pungent cigarette smoke smell in the room that made me actually check to see if the windows were open. The staff is really helpful. especially the lovely lady in the business centre who helped us arranged train tickets for our next 2 destinations. She could not have been more helpful. the cocktail lounge in the lobby serves pretty nice drinks at a good price. it is a shame it closes relatively early. but it seems the way in China. The hotel is across from the lake and is a perfect location for accessibility to all the things around the WestLake area that you can get to on foot.
Reviewed November 10, 2016
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8.0
Wei from Singapore
Solo traveler
Superior 2 Single Beds
Stayed 2 nights in October 2016
Hotel close to West Lake Park”
Hotel is conveniently located near the West Lake, restaurants and shops
Reviewed November 01, 2016
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8.0
LAY from Singapore
Couple
Luxury Queen
Stayed 1 night in October 2016
good location ”
Hotel is near to the famous west lake, and various shopping which is within walking distance. You are able to walk to the shopping street within 15 mins.
Reviewed October 20, 2016
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8.0
CHUAH from Malaysia
Family with young children
Superior 2 Single Beds
Stayed 3 nights in September 2016
UNFORGETTABLE WESTLAKE TRIP”
It is located in a walking distance to the well known Westlake and the room is spacious.
Reviewed October 08, 2016
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10.0
Kai from Hong Kong
Couple
Luxury Queen
Stayed 3 nights in September 2016
great”
X
Reviewed September 30, 2016
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