Hangzhou UU Hotel
Hangzhou UU Hotel
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6.8
Good

"Good location & service"

CHUN Y.

|

January 8, 2017

 Hangzhou UU Hotel
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Bathroom Hangzhou UU Hotel
Bathroom
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Bathroom Hangzhou UU Hotel
Bathroom
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Exterior view Hangzhou UU Hotel
Exterior view
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See map Hangzhou UU Hotel
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Very good
Location
7.7
See all 36 photos Hangzhou UU Hotel
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Hangzhou UU Hotel

Very good location
- 2.66 kilometers from city center
- What's nearby?
Very good
From 236 reviewsSee what guests said
7.3
/
10
Very good room comfort and quality
7.9
Value for money7.2
Distance to city center3.4Km
Location rating7.7
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport29.3 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

  • Table tennis

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Standard Room
Standard Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Suite King Bed
Suite King Bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Family Suite
Family Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 2 single beds and 1 king be...
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Standard Twin Bed
Standard Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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King Room
King Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Family
Family
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 single bed and 1 queen be...
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Suite Twin Bed
Suite Twin Bed
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Special Room
Special Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 3 single beds
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Single Bed in 4-Bed Mixed Dormitory Room
Single Bed in 4-Bed Mixed Dormitory Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 bunk bed
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Special Twin Room
Special Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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More about Hangzhou UU Hotel

More about Hangzhou UU Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (236)Booking.com Reviews (270)
7.3
/
10
Cleanliness7.0
Facilities5.9
Location7.7
Room comfort and quality7.9
Service7.8
Value for money7.2
Provided by verified guests of Agoda
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All guests (236)
All room types
Showing 187 verified guest comments
12345
9.7
Exceptional
sachin from India
Family with young children
Family Suite
Stayed 1 night in May 2015
soothing experience,well thought decor”
unconventional soothing decor,fantastic food,helpful staff
i stayed at this hotel with family 2 times in one year back to back.the staff is helpful and the rooms and the hotel is well designed except one thing-the hotel does not have the elevator which causes inconvenience specially with the luggage.but the staff is well cooperative. food is good but the quantity is less.rooms are clean and overall it's a value for money.lake view is walk-able from this place
Reviewed December 07, 2015
8.7
Excellent
Kok from Singapore
Family with young children
Standard Room
Stayed 2 nights in September 2014
Nice Quaint Hotel with marvelous staff”
Helpful and friendly Staff
Staff are very helpful and friendly. They will help you to carry your luggage up to your room. The Lotus Cafe where you have breakfast is very pretty and quaint. There is no lift in the hotel so or older people traveling, you may have problem taking the stairs up to your room.
Reviewed September 14, 2014
8.7
Excellent
Tjin from Indonesia
Group
Standard Twin Bed
Stayed 1 night in February 2014
the type that I'd go back again”
clean, unique, friendly
when i first walked in to the hotel, the hotel looked very small, but it turned out that the hotel was big enough with wooden scandinavian style. clean with high speed of wifi everywhere. good for both single, couple or even family travelers. we were put in the highest level of the hotel which was great cause they also have a public front porch where we can sit down and enjoy the lush trees opposite the hotel. they even have their tea set for us to brew tea and some sofas to relax. unfortunately this hotel has no lift, thus bringing big baggage from the first till the fourth floor was a hassle. the location is really near to the west lake. really a good place to enjoy.
Reviewed March 14, 2014
6.4
Good
pooi from Malaysia
Business traveler
Special Twin Room
Stayed 1 night in March 2018
cozy room”
Stayed here for a night . Arrived late after midnight and checkin was super fast as i only need to present my confirmation letter from Agoda and got the room key in less than a min. Room was ok . However the room floor was a bit dusty.
Reviewed March 24, 2018
8.0
Excellent
I from Taiwan
Group
Family Suite
Stayed 2 nights in May 2018
Eva”
It's a nice place, I would want to go back at some point.
Reviewed May 22, 2018
2.7
Pui from Hong Kong
Group
Family
Stayed 2 nights in December 2015
Unacceptable Hotel”
Close to XiHu
-no lift -broken hair dryer and water pipes -cockroach found in toilets -no 24 hours standby staff (door could not be opened when we got back and we have to wait for 1 hour before sb arrived) -unstable Wi-Fi -poor breakfast -empty shampoo bottles was filled with water by staff for next time use
Reviewed January 03, 2016
8.3
Excellent
Tan from Malaysia
Couple
Special Twin Room
Stayed 1 night in December 2015
Stay in Hangzhou”
Location
Very convenient hotel to stay. Walking distance to Westlake. The breakfast was nice, the environment here is much suitable for backpackers, as their hotel don't have lift, the hotel design is very unique. Somehow our TV & wifi don't not function properly in our room.
Reviewed December 15, 2015
9.0
Exceptional
Lung from Malaysia
Family with teens
Special Room
Stayed 2 nights in November 2015
A hotel with character; best for young tourists”
youthful atmosphere; friendly staff; cleanliness; good location
This hotel is operated by a group of youngsters. It's a hotel essentially targeting for younger tourists who wish to go for hiking or cycling (bicycles available for rental) around the West Lake Area (where the hotel is located in) and beyond. Furthermore, it's a hotel with character - where no disposable amenities such as toothbrushes are supplied for environmental reason; where the interior design is Northern European minimalist style; where each guest room has its own name (in Chinese though; my room's name is "tongnian", literally means "childhood") with a customized guestbook being kept (write something before you check out; let the guests of each room, who come and go, co-construct the story of the room). The room is comfortable and spatial; and the beds are soft. One disadvantage is that the hotel does not come with lift. I was accompanying two senior citizens to lodge in the hotel and it was quite a challenge for her to climb two storeys to get to our room. However, I would like to express my gratitude to the youthful staff who were not only very friendly but also quite considerate and offer a wonderfully personal, heartwarming touch to all guests. I booked a discounted room online which is next to a noisy bar within the hotel. Upon checking in, the staff took the initiative to give us a quieter room at a higher price tag (without charging extra) as he saw me bringing along old folks. Note that there is no staff manning the hotel between 10pm to 8am on the next day. We had to leave the hotel at 7am in the morning to catch a train, and we were therefore advised to check out on the night before. Also, the breakfast only begins at 8:30am. As we need to leave the hotel earlier, the staff brought us packet drinks and bread the night before. All in all, it's a lovely hotel that I wish to return the next time I visit Hangzhou.
Reviewed November 17, 2015
9.0
Exceptional
Magnus from Sweden
Family with young children
Standard Twin Bed
Stayed 1 night in September 2015
A night in Hangzhou”
We really liked the friendly and helpful staff. The rooms were very cosy and the beds very nice.
Even though we had lots of rain and our planned hikes were cancelled we enjoyed the hotel and will definitely stay there again. The restaurant next door has a lovley atmosphere but the food falls a little short.
Reviewed October 02, 2015
8.7
Excellent
David from United Kingdom
Solo traveler
King Room
Stayed 1 night in March 2015
One Night in Hangzhou”
The staff; location; and coffee
My stay at Hangzhou UU Hotel was enjoyable. Although I only had a short stay the close proximity to the lake allowed me to spend a couple of hours there. The staff were very helpful. One of the receptionists helped me purchase a bus ticket to Huangshan. Breakfast was good, and the cheesecake and coffee even better! The hotel itself has a rustic charm. The room was clean and warm.
Reviewed March 18, 2015
9.7
Exceptional
Eevon from Malaysia
Family with teens
Family Suite
Stayed 1 night in December 2014
Quaint, lovely room”
Staff, Room deco and the cutest resident dog
It was a lovely and clean room. We had room 402, with a balcony. pity it was too chilly outside in the weather to enjoy a cup of tea / glass of wine. Will definitely be back to Hangzhou and will stay here again.
Reviewed December 22, 2014
7.7
Very good
Munas from Singapore
Business traveler
Family Suite
Stayed 1 night in October 2014
Great place but have to walk up 3-4 floors no lift”
friendly staff, unique family room design, good location near to Impression west lake (walking distance)
Very good place and friendly staff. When they knew we had to check out and leave 6am the next day and couldn't have breakfast even though the room includes breakfast, they packed for us buns and a packet of milk. It is truly walking distance to Impression west lake and the area is just beautiful with lovely trees and beautiful walks. However the rooms are located on the upper floor (4th floor) and there is no lift so we had to walk up and down the stairs with our baggage. Family suite was simply worth it and value for money. Beautiful unique rooms and very clean!
Reviewed October 20, 2014
7.7
Very good
Ferda from Indonesia
Family with teens
Standard Room
Stayed 1 night in July 2014
Lovely small hotel, no lift”
Lovely design, Location, Wifi
Nice little hotel within walking distance to Xihu. Clean and well designed. The biggest drawback is no lift. We were on the 4th floor, but staff helped us carry all our luggages. Breakfast is located at Lotus Hostel adjacent to the building. Very average breakfast with slow service.
Reviewed September 22, 2014
7.0
Very good
Choon from Malaysia
Couple
Standard Room
Stayed 1 night in September 2014
Clean, Neat, Night Life”
Clean, Neat, Night Life
OK, let me start with this. The hotel is clean, rather new, neat, water pressure is good, bed is comfortable, breakfast is included, fast check in, low $ deposit, helpful staffs.. now...what can goes wrong? First, there is no elevator and the staff would carry your luggage when check in but during check out, I guess you could ask them to provide the service if you want. But I just carried my luggage when checking out. The hotel located beside a busy street and you just need to walk to the road side to stop a cab by yourself. I just don’t understand why people keep posting saying the location is good? The bus stand is 10 min walking and is true is close to the lake. But that is it!! No other shop around that area and at night is kind of dark. I have a habit to explode food outside the hotel café. And what I found was KFC which located opposite the bus stand (10 min away). There is no restaurant within 10 min walk and I will not walk too far as that area is kind of dark, unless you don’t mind eat at Starbucks as your dinner. The hotel’s breakfast is western and you have no other choice. A Chinese family argue with the café owner why didn’t serve some Chinese breakfast as they are all are Chinese …However, really have to give credit to the 2 pubs (Old Captain & Traveller Pub). The environment is good and the deco is old western. You just don’t feel like you are in Hangzhou. I enjoy myself very much at night.
Reviewed September 19, 2014
7.3
Very good
Norman from United States
Couple
Standard Twin Bed
Stayed 1 night in May 2014
Small but nice”
Room decoration, bed, location
Our stay was very nice. Not too far from the West Lake. Room was comfortable and decorated like a loft (kind of rustic). There are no elevators and we were on the 6th floor. The staff carried our luggage, so not a big issue. If I came back to Hangzhou, I would stay here again.
Reviewed May 13, 2014
7.7
Very good
Norman from United States
Couple
Suite King Bed
Stayed 1 night in May 2014
Nice location”
The room was great, the bed was comfortable, and the shower was nice
We enjoyed the stay. There are no elevators and we were on the top floor. The staff carries your luggage, so really not a big issue for us. It is a nice walk to the West Lake. If you want, you can go to the bus stop and ride around the lake. Just ask the staff and they will help.
Reviewed May 11, 2014
8.7
Excellent
Kelly from Singapore
Couple
Standard Twin Bed
Stayed 1 night in December 2013
Comfortable cosy environment with friendly staff”
Design concept, central location and helpful staff
Hangzhou UU Hotel was an enjoyable stay as it was located in a nice neighbourhood, which was within walking distance to many of the attractions around the West Lake. Also, the neighbourhood was friendly, and had helpful/enthusiastic citizens which suggested a tourist itinerary for my partner and I. The bus stop was within walking distance, and that brought us to other attractions which were a distance away (up to hill). The rooms were clean, and the hotel provided many muji items. My only gripe was that the room was not under central heating, and it was cold when we were within. However, this was resolved when the heating was turned on manually and it was nice and warm there after. The hotel is designed for young people though, as there were no indication of any lifts within the premises, which may be a problem for elderly, or if you are travelling with large baggages. However, staff are helpful, and will assist with these. The recommended restaurant by the hotel staff, was located in the neighbourhood, and was delicious for local fare! One of the highlights of the trip.
Reviewed January 05, 2014
5.6
Ranulf from United Kingdom
Solo traveler
King Room
Stayed 2 nights in May 2018
There's a very loud pub in the hotel. Don't expect to get any sleep!”
Location is close to the lake, but sadly the hotel is on top of a pub (the upper floor of the pub has an entrance on the hotel staircase on level 2) and joined to a youth hostel which does the breakfast. The first night (a Tuesday) the music was still going when I finally managed to get to sleep about 3.30am! The second night it stopped about 1am. The breakfast, described in rough guide as fabulous, was anything but. There was no buffet or anything like that. When you arrive, a guy goes to tell the chef without even asking what you want and returns 20 minutes later with a fried egg, cold beans, lettuce, bread and a single rasher of bacon. When I asked for more bacon 2 minutes later because I didn't like anything else I was told the chef was off duty (20 minutes before the endof the breakfast period). Only drinks were hot water (lukewarm) and coffee. After the first night I almost went elsewhere even though I'd paid for two nights in advance!
Reviewed May 25, 2018
2.0
YEE from Malaysia
Family with teens
Family
Stayed 3 nights in April 2018
Not clean”
Not clean
Reviewed April 22, 2018
6.4
Good
Emil from China
Group
Suite Twin Bed
Stayed 1 night in March 2018
Bars downstairs”
If you like to hear music from bars three floors down it is an alright place. They stop around 1 in the morning.
Reviewed March 16, 2018
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