Hanoi Bella Rosa Hotel & Spa
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Hanoi Bella Rosa Hotel & Spa

21 Cau Go, Center Old quarter, Hoan Kiem District, Hanoi, Vietnam, 10000
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Deluxe Room with Balcony - Balcony/terrace Hanoi Bella Rosa Hotel & Spa
Deluxe Room with Balcony - Balcony/terrace
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    Interior view Hanoi Bella Rosa Hotel & Spa
    Deluxe Double with Window Hanoi Bella Rosa Hotel & Spa
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     Hanoi Bella Rosa Hotel & Spa

    Hanoi Bella Rosa Hotel & Spa Reviews

    9.0
    Exceptional
    /10
    (473 reviews)See what guests said
    10.0
    Exceptional

    "The staffs are great."

    Grace

    -

    June 29, 2018

    9.4
    Exceptional service
    Recommended by 93% of guests

    Things you’ll love about Hanoi Bella Rosa Hotel & Spa

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Hoan Kiem Lake330 m
  • Old Quarter520 m
  • St. Joseph's Cathedral (Nha Tho Lon)540 m
  • Hoa Lo Prison1 km
  • Vietnam Fine Arts Museum1.7 km
  • Temple of Literature1.82 km
  • Ho Chi Minh Mausoleum1.96 km
  • One Pillar Pagoda2.13 km
  • West Lake2.68 km
  • Vietnam Museum of Ethnology5.75 km
  • Value for money9.0
    Distance to city center0.0 Km
    Location rating9.4
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport3.8 km
    Property overview

    Well-placed in the shopping, culture, sightseeing area of Hanoi city, Hanoi Bella Rosa Hotel provides a most conducive spot for you to take a break from your busy days. With its location just 0.0 Km from the city center and 33 Km from the airport, this 3-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    At Hanoi Bella Rosa Hotel, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, laundromat.

    22 rooms spread over 9 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, complimentary tea, dressing room, free welcome drink, mirror can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hanoi Bella Rosa Hotel.

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    Rooms available at Hanoi Bella Rosa Hotel & Spa

    Suite Lake View
    Suite Lake View
    ...
    • Room size: 35 m²/377 ft²
    • Lake view
    • 2 queen beds
    Enter dates to see prices
    Junior Suite with Balcony
    Junior Suite with Balcony
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Junior Suite Double
    Junior Suite Double
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double with Window
    Deluxe Double with Window
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Triple
    Executive Triple
    ...
    • Room size: 33 m²/355 ft²
    • Non-smoking
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Deluxe Room with Balcony
    Deluxe Room with Balcony
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite Share Bed - City View
    Suite Share Bed - City View
    ...
      Enter dates to see prices
      Junior Suite Shared Bed
      Junior Suite Shared Bed
      ...
        Enter dates to see prices
        Room Shared Bed
        Room Shared Bed
        ...
          Enter dates to see prices
          Have a question for Hanoi Bella Rosa Hotel & Spa?

          What people love about Hanoi Bella Rosa Hotel & Spa

          • 7.6
            Very good
            Cleanliness

            "Clean and nice"

            Karen

            |

            December 19, 2018

          • 9.2
            Exceptional
            Staff 

            "GOOD LOCATION AND FRIENDLY STAFF"

            LEE

            |

            December 20, 2018

          • 7.6
            Very good
            Location

            "Hotel locate good location with many shop and restaurants within walking distance."

            Yeow

            |

            December 28, 2018

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          More about Hanoi Bella Rosa Hotel & Spa

          More about Hanoi Bella Rosa Hotel & Spa

          9.2
          Exceptional

          "Excellent location and friendly staff."

          Kristina

          |

          December 12, 2018

          Read more reviews

          What they offer

          10.0
          Exceptional

          "Extremely helpful staff."

          Stefano

          |

          December 3, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          Vietnamese cuisine
          Vietnamese cuisine
          Crystal Restaurant
          160 m Vietnamese
          Hanoi Pearl Restaurant
          160 m Vietnamese
          cafe Nang Tuong
          200 m Vietnamese
          American cuisine
          American cuisine
          Helio Original Coffee House
          40 m American, Cafe, International
          Hanoi Time Coffee
          50 m American
          Black Jack's Restaurant
          90 m American, Asian, British
          Asian cuisine
          Asian cuisine
          The Little Hanoi
          30 m Asian, International, Soups
          Tandoor
          70 m Asian, Halal, Indian
          Gekko Hanoi orchid
          90 m Asian, British, European

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Reviews of Hanoi Bella Rosa Hotel & Spa from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (473)Booking.com Reviews (718)
          9.0
          /
          10
          Exceptional
          Cleanliness9.0
          Facilities8.2
          Location9.4
          Service9.4
          Value for money9.0
          All languages
          All guests (473)
          All room types

          Show reviews that mention 

          Showing 294 verified guest comments
          12345
          9.6
          Exceptional
          Hoong from Malaysia
          Family with young children
          Executive Triple
          Stayed 2 nights in April 2019

          Excellent stay at Hanoi Bella Rosa Hotel & Spa”

          We had an excellent stay at the hotel the past 2 nights. Daisy, Johnny, Lucia and all the hotel stuff were helpful, warm and friendly.  They asked if we needed airport pick up with reasonable charge and also helped us purchased the Thang Long Water Puppet Theatre show tickets. We were also provided with welcome drinks and fruit upon check in with the option of having it in our room. Also helped  us to call for legitimate cabs, giving instructions to the driver to drop us off at the right stop. Location of the hotel was great. Room was clean, spacious and comfortable. Breakfast was also good. Would definitely stay there again!

          Reviewed April 17, 2019
          10.0
          Exceptional
          Jit from Singapore
          Group
          Junior Suite Double
          Stayed 4 nights in February 2019

          confortable and clean room, good location, super friendly staff”

          Highly recommend this hotel. The room was spacious, clean and very comfortable. The location was 1min walk away from the lake, which was really nice to talk an evening walk. The staff were super super friendly and professional. They helped us a lot in recommending places with good food, transport booking and even bought a cake for my dad on his birthday. Will recommend this hotel to everyone and stay here again the next time i visit Hanoi.

          Reviewed March 05, 2019
          10.0
          Exceptional
          THANHBINH from Canada
          Couple
          Deluxe Double with Window
          Stayed 1 night in May 2019

          Nice stay”

          Perfect staff and location, very clean , good breakfast..

          Reviewed May 10, 2019
          8.4
          Excellent
          TAIRIM from Singapore
          Solo traveler
          Deluxe Double with Window
          Stayed 1 night in December 2018

          Nice service but smelly room”

          All staffs are very kind and helpful. Location is perfect! Just a min to hoankiem river and 3-4min to beer street. Becareful if you use hot water for shower(very hot and sometime no hot water come out) Do not wear slipper in room(very smelly) Do not turn on heater(very smelly) But staff service covered all above bad things.

          Reviewed December 11, 2018

          Dear Tairim Thank you very much for your feedback, we are really appreciated your advice to help us improve the service, we will check all of our facilities and change the new slipper or clean the Heater if it have smell as you said. Anyway, we are very happy to hear that you had such a good time in our hotel such as: good location, helpful staff... It made our reputation! Thank you for your choosing and letting us have a chance to serve you in our hotel We look forward another opportunity to serve you again in your next vacation Best regards, Hanoi Bella Rosa Hotel

          Responded January 27, 2019
          Hanoi Bella Rosa Hotel & Spa
          6.4
          Good
          Yumiko from Japan
          Solo traveler
          Deluxe Room with Balcony
          Stayed 1 night in November 2018

          the reason why they can get such a high score review”

          The check us how was our score of review. They strongly push not to leave a review if its score is lower than their present score on booking site. It’s not fair. I’ve never experienced such a hotel before.

          Reviewed April 17, 2019
          10.0
          Exceptional
          HYUNWOOK from South Korea
          Couple
          Deluxe Double with Window
          Stayed 5 nights in March 2019

          my only one memory of this time trip.”

          How can i say about this special thanks?^^ 1. very kind and good smile every staff 2. they try their all best 3. Dont be disapoint about hotel size....you will be get more big happiness. Thank you Bella Rosa Hotel staff.On the evening of March 28, my wife was bitten by an ant and I needed some medicine.I asked the information desk because I didn't know the nearest pharmacy.The staff kindly took notes on the map and I followed the directions. But when I was walking on the street, an employee came to me who opened the door. He couldn't speak English, but he led me to the pharmacy.He was gone when I bought the medicine.I gave him a small tip when I came back to the hotel, but that's not enough.His kindness is the best memory of my first trip to Vietnam. If I visit Vietnam again someday, I will definitely stay at this hotel again. Once again, I would like to say thank you to him. Thank you very much. a friendly friend I hope will be see you again~

          Reviewed April 02, 2019
          10.0
          Exceptional
          William from United States
          Solo traveler
          Junior Suite with Balcony
          Stayed 21 nights in March 2019

          Exceptional”

          Was there for 3 weeks found the hotel very nice clean and well kept up. The breakfast were very good and some of the items changed from day today. I found all the staff very knowledgeable and helpful with good ideas on things to see. I want to thanks Daisy with helping be with the visa on arrival also booking shows. Anna with the booking of shows and helpful hints on tours. Also James Chris and Henry for having my bike available in the lobby ready to go. Top notch operation.

          Reviewed March 30, 2019
          10.0
          Exceptional
          Taewook from South Korea
          Couple
          Deluxe Double with Window
          Stayed 4 nights in August 2018

          Best Choice for Hanoi traveler!”

          The hotel is located near hoankiam lake and main street. breakfast is really good and especially the taste of rice noodle is better than franchise noodle shops. Above all, customer service is nearly perfect. hotel staffs are very kind and trying to inform us whatever we want. My wife and I have fully enjoyed hanoi for 4 days owing to you guys. Thank you.

          Reviewed March 19, 2019
          9.6
          Exceptional
          AI-NI from Taiwan
          Couple
          Deluxe Double with Window
          Stayed 3 nights in November 2018

          Helpful Staffs”

          It really beyond expectation. In addition to convenient location, clean room, staffs are very kind and helpful, suggest us many tips. We also love their breakfast, fresh and various, also customized. The only defect is that they shifted our booking to another sister hotel for first night without notification, and the room is incompatible with our order. But they noted our request and improved at the 3 night afterward. Accordingly, if I go to Hanoi again, I would definitely choose Bella Rosa!

          Reviewed November 16, 2018
          9.6
          Exceptional
          AI-NI from Taiwan
          Couple
          Deluxe Double with Window
          Stayed 1 night in November 2018

          Great service, Kind Staff, Nice Breakfast!”

          It really beyond expectation. In addition to convenient location, clean room, staffs are very kind and helpful, suggest us many tips. We also love their breakfast, fresh and various, also customized. If I go to Hanoi again, I would definitely choose Bella Rosa!

          Reviewed November 16, 2018
          10.0
          Exceptional
          KAZUKO from Japan
          Solo traveler
          Deluxe Double with Window
          Stayed 3 nights in November 2018

          Exceptional”

          very convenient location, wonderful staff - indeed helpful and kind, Breakfast was exquisite, too. It seems there are 10 group hotels (including this hotel),, the breakfast place is just 10 seconds next door Hotel (Bella Rosa Hotel suite).

          Reviewed November 14, 2018
          9.6
          Exceptional
          OHSAWA from Japan
          Solo traveler
          Deluxe Double with Window
          Stayed 2 nights in September 2018

          Good Location, Staffs, Room”

          First this hotel's staffs are very nice, always kind and smile. I had a good time because of them. Next good location, near lake and old town. I could go many place on foot. I will stay this hotel at next time.

          Reviewed September 04, 2018
          9.6
          Exceptional
          Karen from Malaysia
          Couple
          Deluxe Double with Window
          Stayed 1 night in July 2018

          Exceptional”

          Great location. Breakfast had a good spread and the dining room is located in a sister hotel which is 2 doors away. We were pleasantly surprised to be upgraded to a nice room, but unfortunately had trouble sleeping due to the sound of rain dropping onto zinc roofs next to the room (very thin walls) Room 401. The staff were however, very kind to change us to a quieter room. We checked-in again after our trip to Halong Bay and they ensured we were allocated a quiet room. The staff were very attentive, courteous and friendly. Excellent service from Anna (Guest Services), Lucia (Reception) and Jeune (F&B).

          Reviewed July 23, 2018
          10.0
          Exceptional
          Ray from Australia
          Couple
          Deluxe Double with Window
          Stayed 1 night in January 2019

          Great night sleep”

          Friendly staff and large clean room. The bathroom facilities are excellent and wifi always working. Great central location and easy walking to attractions and markets. Street food and restaurants are in plentiful supply right outside.

          Reviewed January 17, 2019
          10.0
          Exceptional
          Ray from Australia
          Couple
          Deluxe Double with Window
          Stayed 1 night in January 2019

          Excellent service and facilities ”

          The room is clean and large with windows. Air conditioned and heated. The bathroom is clean and large. The staff are very attentive and helpful. Small enough so the staff know your name. Great wifi and restaurant for the included breakfast. Highly recommend this hotel. Only downside is noise from the street. Double glazing would fix this.

          Reviewed January 17, 2019
          7.6
          Very good
          Yeow from Singapore
          Family with teens
          Executive Triple
          Stayed 1 night in December 2018

          Good location”

          Hotel locate good location with many shop and restaurants within walking distance. Staff very friendly and helpful. Room wise like typical Vietnam hotel locate inside city. Long and narrow width movement space is bit narrow. Can hear noise from street. Other than this overall is comfortable and clean.

          Reviewed December 28, 2018

          Hi Yeow Thank you for great comment for Hanoi Bella Rosa Hotel. It is our pleasure to have you staying with us. I am very happy to know that you have memorable experience at our hotel. We always aim to offer the best assistance whenever our guests are in need. I am looking forward to welcoming you back in the near future. Best Regards Anna Nguyen - Hotel Manger Hanoi Bella Rosa Hotel

          Responded January 27, 2019
          Hanoi Bella Rosa Hotel & Spa
          9.6
          Exceptional
          MeiLing from Singapore
          Couple
          Junior Suite Double
          Stayed 4 nights in December 2018

          Great service”

          On the first day, it felt like the hotel was probably upselling some tours as they sat us down with tea and cake before starting their introduction. However, they have a very brief of what was available - where to find breakfast and the nearby tourist spots. Amazing help given when I needed to book a bus. Also, pretty good response time via the online chat & email too! They looked after us very well and had also told us to be careful with our belongings when we had forgotten something. Amazingly service. Just that the location is along the streets, so you may want to indicate preference if you’re a light sleeper. Thumbs up!

          Reviewed December 23, 2018
          9.6
          Exceptional
          hansol
          Couple
          Deluxe Room with Balcony
          Stayed 3 nights in December 2018

          Good location, good service crew. It's really reasonable hotel in Hanoi”

          It located near Hoankiem lake and many sightseeing, shopping, restaurant. Room was not too big, but open a curtain you can see the Hoankiem lake at once. It was terrific! Their crew always trying to help us and give a convenience. If I visit Hanoi again, I'll choose here definitely again.

          Reviewed December 13, 2018
          8.4
          Excellent
          Serene
          Family with young children
          Suite Lake View
          Stayed 2 nights in November 2018

          Big room for 4 with Lake view”

          Pros - near the walking street of lake and night market. Plenty of eating places nearby in Old qtr. Cons - Noisy as near the busy old qtr Love the food serve here. Friendly front desk manager who helped us to book the best Ninh Binh trip.

          Reviewed December 03, 2018

          Dear Serene Thank you for staying with us during your recent stay at Hanoi Bella Rosa Hotel, We are very happy to hear that you are interested in our good location, very Convenient to go everywhere that is reason why it is noisy. This is our pleasure to have chance to arrange the trip for you to NInh Binh. We are always be aware how to serve our Guest and bring to them the memorable trip as we did with you. We are looking forward to welcoming you back to HBS Hotel in the near future Best Regards Hanoi Bella Rosa Hotel

          Responded January 27, 2019
          Hanoi Bella Rosa Hotel & Spa
          9.6
          Exceptional
          YOHICHI from Japan
          Group
          Executive Triple
          Stayed 1 night in March 2019

          The best hotel in Hanoi”

          The staff in the front was very helpful! The transportation to the airport was also good.

          Reviewed March 18, 2019
          12345
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          Hanoi Bella Rosa Hotel & Spa
          |Exceptional 9.0
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          • Exceptional location
          • Hoan Kiem Lake
          • Hanoi Railway Station is within 1.53 km