"The staffs are great."
June 29, 2018
Located in heart of Hanoi
Free Wi-Fi in all rooms!
|Value for money||9.0|
|Distance to city center||0.0 Km|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||3.8 km|
Well-placed in the shopping, culture, sightseeing area of Hanoi city, Hanoi Bella Rosa Hotel provides a most conducive spot for you to take a break from your busy days. With its location just 0.0 Km from the city center and 33 Km from the airport, this 3-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hanoi Bella Rosa Hotel, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, laundromat.
22 rooms spread over 9 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, complimentary tea, dressing room, free welcome drink, mirror can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hanoi Bella Rosa Hotel.
"Clean and nice"
December 19, 2018
"GOOD LOCATION AND FRIENDLY STAFF"
December 20, 2018
"Hotel locate good location with many shop and restaurants within walking distance."
December 28, 2018
"Excellent location and friendly staff."
December 12, 2018
"Extremely helpful staff."
December 3, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hanoi Bella Rosa Hotel & Spa
Hoan Kiem District
Hoan Kiem District
Show reviews that mention
Excellent stay at Hanoi Bella Rosa Hotel & Spa”
We had an excellent stay at the hotel the past 2 nights. Daisy, Johnny, Lucia and all the hotel stuff were helpful, warm and friendly. They asked if we needed airport pick up with reasonable charge and also helped us purchased the Thang Long Water Puppet Theatre show tickets. We were also provided with welcome drinks and fruit upon check in with the option of having it in our room. Also helped us to call for legitimate cabs, giving instructions to the driver to drop us off at the right stop. Location of the hotel was great. Room was clean, spacious and comfortable. Breakfast was also good. Would definitely stay there again!
confortable and clean room, good location, super friendly staff”
Highly recommend this hotel. The room was spacious, clean and very comfortable. The location was 1min walk away from the lake, which was really nice to talk an evening walk. The staff were super super friendly and professional. They helped us a lot in recommending places with good food, transport booking and even bought a cake for my dad on his birthday. Will recommend this hotel to everyone and stay here again the next time i visit Hanoi.
Perfect staff and location, very clean , good breakfast..
Nice service but smelly room”
All staffs are very kind and helpful. Location is perfect! Just a min to hoankiem river and 3-4min to beer street. Becareful if you use hot water for shower(very hot and sometime no hot water come out) Do not wear slipper in room(very smelly) Do not turn on heater(very smelly) But staff service covered all above bad things.
Dear Tairim Thank you very much for your feedback, we are really appreciated your advice to help us improve the service, we will check all of our facilities and change the new slipper or clean the Heater if it have smell as you said. Anyway, we are very happy to hear that you had such a good time in our hotel such as: good location, helpful staff... It made our reputation! Thank you for your choosing and letting us have a chance to serve you in our hotel We look forward another opportunity to serve you again in your next vacation Best regards, Hanoi Bella Rosa Hotel
the reason why they can get such a high score review”
The check us how was our score of review. They strongly push not to leave a review if its score is lower than their present score on booking site. It’s not fair. I’ve never experienced such a hotel before.
my only one memory of this time trip.”
How can i say about this special thanks?^^ 1. very kind and good smile every staff 2. they try their all best 3. Dont be disapoint about hotel size....you will be get more big happiness. Thank you Bella Rosa Hotel staff.On the evening of March 28, my wife was bitten by an ant and I needed some medicine.I asked the information desk because I didn't know the nearest pharmacy.The staff kindly took notes on the map and I followed the directions. But when I was walking on the street, an employee came to me who opened the door. He couldn't speak English, but he led me to the pharmacy.He was gone when I bought the medicine.I gave him a small tip when I came back to the hotel, but that's not enough.His kindness is the best memory of my first trip to Vietnam. If I visit Vietnam again someday, I will definitely stay at this hotel again. Once again, I would like to say thank you to him. Thank you very much. a friendly friend I hope will be see you again~
Was there for 3 weeks found the hotel very nice clean and well kept up. The breakfast were very good and some of the items changed from day today. I found all the staff very knowledgeable and helpful with good ideas on things to see. I want to thanks Daisy with helping be with the visa on arrival also booking shows. Anna with the booking of shows and helpful hints on tours. Also James Chris and Henry for having my bike available in the lobby ready to go. Top notch operation.
Best Choice for Hanoi traveler!”
The hotel is located near hoankiam lake and main street. breakfast is really good and especially the taste of rice noodle is better than franchise noodle shops. Above all, customer service is nearly perfect. hotel staffs are very kind and trying to inform us whatever we want. My wife and I have fully enjoyed hanoi for 4 days owing to you guys. Thank you.
It really beyond expectation. In addition to convenient location, clean room, staffs are very kind and helpful, suggest us many tips. We also love their breakfast, fresh and various, also customized. The only defect is that they shifted our booking to another sister hotel for first night without notification, and the room is incompatible with our order. But they noted our request and improved at the 3 night afterward. Accordingly, if I go to Hanoi again, I would definitely choose Bella Rosa!
Great service, Kind Staff, Nice Breakfast!”
It really beyond expectation. In addition to convenient location, clean room, staffs are very kind and helpful, suggest us many tips. We also love their breakfast, fresh and various, also customized. If I go to Hanoi again, I would definitely choose Bella Rosa!
very convenient location, wonderful staff - indeed helpful and kind, Breakfast was exquisite, too. It seems there are 10 group hotels (including this hotel),, the breakfast place is just 10 seconds next door Hotel (Bella Rosa Hotel suite).
Good Location, Staffs, Room”
First this hotel's staffs are very nice, always kind and smile. I had a good time because of them. Next good location, near lake and old town. I could go many place on foot. I will stay this hotel at next time.
Great location. Breakfast had a good spread and the dining room is located in a sister hotel which is 2 doors away. We were pleasantly surprised to be upgraded to a nice room, but unfortunately had trouble sleeping due to the sound of rain dropping onto zinc roofs next to the room (very thin walls) Room 401. The staff were however, very kind to change us to a quieter room. We checked-in again after our trip to Halong Bay and they ensured we were allocated a quiet room. The staff were very attentive, courteous and friendly. Excellent service from Anna (Guest Services), Lucia (Reception) and Jeune (F&B).
Great night sleep”
Friendly staff and large clean room. The bathroom facilities are excellent and wifi always working. Great central location and easy walking to attractions and markets. Street food and restaurants are in plentiful supply right outside.
Excellent service and facilities ”
The room is clean and large with windows. Air conditioned and heated. The bathroom is clean and large. The staff are very attentive and helpful. Small enough so the staff know your name. Great wifi and restaurant for the included breakfast. Highly recommend this hotel. Only downside is noise from the street. Double glazing would fix this.
Hotel locate good location with many shop and restaurants within walking distance. Staff very friendly and helpful. Room wise like typical Vietnam hotel locate inside city. Long and narrow width movement space is bit narrow. Can hear noise from street. Other than this overall is comfortable and clean.
Hi Yeow Thank you for great comment for Hanoi Bella Rosa Hotel. It is our pleasure to have you staying with us. I am very happy to know that you have memorable experience at our hotel. We always aim to offer the best assistance whenever our guests are in need. I am looking forward to welcoming you back in the near future. Best Regards Anna Nguyen - Hotel Manger Hanoi Bella Rosa Hotel
On the first day, it felt like the hotel was probably upselling some tours as they sat us down with tea and cake before starting their introduction. However, they have a very brief of what was available - where to find breakfast and the nearby tourist spots. Amazing help given when I needed to book a bus. Also, pretty good response time via the online chat & email too! They looked after us very well and had also told us to be careful with our belongings when we had forgotten something. Amazingly service. Just that the location is along the streets, so you may want to indicate preference if you’re a light sleeper. Thumbs up!
Good location, good service crew. It's really reasonable hotel in Hanoi”
It located near Hoankiem lake and many sightseeing, shopping, restaurant. Room was not too big, but open a curtain you can see the Hoankiem lake at once. It was terrific! Their crew always trying to help us and give a convenience. If I visit Hanoi again, I'll choose here definitely again.
Big room for 4 with Lake view”
Pros - near the walking street of lake and night market. Plenty of eating places nearby in Old qtr. Cons - Noisy as near the busy old qtr Love the food serve here. Friendly front desk manager who helped us to book the best Ninh Binh trip.
Dear Serene Thank you for staying with us during your recent stay at Hanoi Bella Rosa Hotel, We are very happy to hear that you are interested in our good location, very Convenient to go everywhere that is reason why it is noisy. This is our pleasure to have chance to arrange the trip for you to NInh Binh. We are always be aware how to serve our Guest and bring to them the memorable trip as we did with you. We are looking forward to welcoming you back to HBS Hotel in the near future Best Regards Hanoi Bella Rosa Hotel
The best hotel in Hanoi”
The staff in the front was very helpful! The transportation to the airport was also good.