Hanoi Bella Rosa Hotel
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9.3 Exceptional location
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9.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

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Distances to essentials

  • Airports
    • 3.6 km
    • Gia Lam Airport (VGL)
    • 21 km
    • Noi Bai International Airport (HAN)
  • Bus and rail stations
    • 1.3 km
    • Le Duan Railway Station
    • 1.5 km
    • Hanoi Railway Station
  • Hospitals and clinics
    • 800 m
    • Viet Duc Hospital
  • Pharmacies
    • 400 m
    • Quan Hoan Kiem Pharmacy
  • Convenience stores
    • 80 m
    • Circle K
  • Cash withdrawal
    • 350 m
    • ATM

More about Hanoi Bella Rosa Hotel

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (70)
Booking.com Reviews (320)

8.9

Filter by traveler type
  • Cleanliness 9.0
  • Facilities 8.3
  • Location 9.3
  • Service 9.4
  • Value for money 8.9
Excellent
based on 5 reviews
  • Cleanliness 9.6
  • Facilities 7.2
  • Location 8.4
  • Service 9.6
  • Value for money 8.4
  • Cleanliness 8.9
  • Facilities 8.2
  • Location 9.3
  • Service 9.3
  • Value for money 8.9
  • Cleanliness 8.7
  • Facilities 8.6
  • Location 9.4
  • Service 9.2
  • Value for money 8.7
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 10.0
  • Service 10.0
  • Value for money 10.0
Exceptional
based on 7 reviews
  • Cleanliness 9.4
  • Facilities 8.3
  • Location 9.7
  • Service 10.0
  • Value for money 9.1
Exceptional
based on 5 reviews
  • Cleanliness 9.6
  • Facilities 8.4
  • Location 10.0
  • Service 10.0
  • Value for money 9.6
Provided by verified guests of Agoda
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Room type
  • Deluxe Double with Window
  • Junior Suite Double
  • Family Suite
  • Junior Suite with Balcony
  • Suite Lake View
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Showing 66 verified reviews
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9.2
Tho from Malaysia
Group
Deluxe Double with Window
Stayed 2 nights in February 2017
Clean hotel with friendly staff and strategic location ”
I was booking the room with lake view but was given the room (upgraded from superior to family room which is bigger) without lake view, quite disappointed on it. But it compensated with friendly staff and clean and comfort room. The location is very strategic as the lake and water puppet show is about 3 mins walk. Recommended for traveller
Reviewed April 27, 2017
Dear Tho, Thank you so much for your nice review about our hotel service, property, staff.... we are very happy with your sastifaction as be shared by your brilliant words, We are building located right on the central heart of Hanoi - Hoankiem lake which is seemly very convinience for our stayed Guests. I am regret to know your unpleasant feeling cause of our contruction period as we informed. Actually we have just finished our work for 2 day before. We hope to meet you here in our hotel in next trip soonly. Your Best Regards, Albert Pham - Hotel Manager, Hanoi BellaRosa Hotel, Hanoi.
Responded May 10, 2017
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8.4
PRADIP from India
Couple
Deluxe Double with Window
Stayed 1 night in June 2016
it was nice to stay here..”
it was nice to stay here..
Reviewed April 02, 2017
Dear Valed Customer, Thank you so much for your nice words about our hotel. We are pleasant to hear that you did enjoy your stay in our hotel. We will share all your short but great compliment to our hotel staff and very much appriciate your sharing experience on this site. We are looking forwards to seeing you here in near future. Your Warmest Regards, Albert Pham, Hotel Manager Hanoi Bella Rosa Hotel , Hanoi.
Responded April 09, 2017
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7.2
THANH from Vietnam
Business traveler
Junior Suite Double
Stayed 1 night in March 2017
Disappointed with high fake review from this hotel”
It's not like an hotel, it's a homestay. Terrible elavator and acceptable facilities. It's not a hotel
Reviewed March 23, 2017
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8.0
Loh from Singapore
Couple
Junior Suite Double
Stayed 3 nights in February 2017
Pleasant!”
Staff were friendly, room was nice. Would recommend and revisit.
Reviewed March 12, 2017
Dear Loh, How was you doing ? We are very happy with your good review and nice words about out service. During your great vocation in Hanoi i guess that you have finish your trip totally sastified. Thank you so much for your recommendation and it is great to know you will revisit our hotel and we do hope to serve you soon with our good service again. Your Best Regards, Albert Pham - Hanoi Bella Rosa Hotel Manager, Hanoi.
Responded May 10, 2017
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10.0
Katherine from United States
Couple
Deluxe Double with Window
Stayed 1 night in January 2017
Above & Beyond”
Emily & Albert took such good care of us when we stayed here. With a full intro to the city, where to go, when to go, and anything else we needed. The rooms were also very nice. I would definately stay again.
Reviewed January 19, 2017
Dear Valued Guest, Thank you so much for your stayingand posting nice review about our hotel service. You share here in your review with utmostly sastifaction such your real experience during your stay. We are proud of our team Mr.Albert, Emily, Elise, H.Anh... is our Gem who make this area alway be wonderfull. We do hope to see you in near future with all our sweet hug. We our team wish you have great festive time and enjoy your life. Your Best Regards, Hanoi Bella Rosa Customer Service Department,
Responded May 10, 2017
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10.0
Guan from Singapore
Solo traveler
Junior Suite Double
Stayed 2 nights in December 2016
Amazing.”
This hotel location is very near to the lake with many eateries around the corner. Basically, I will return to this hotel if I am ever going back to Hanoi again. The entrance to the hotel might not be easy to spot so you guys will have to look at your google map for this one. Room - I stayed in one of the small suite. View is amazing - I can to see the busy street below. However, with such view comes at a price. For light sleepers, you might be affected by the constant horns on the streets. Staff - Very friendly and helpful. I am not one to make conversation but I can really sense the engagement the staff have with the guests. They are always smiling and willing to help. When I told them I am leaving early in the morning for a bus to Sa Pa, they offered to pack for me breakfast for my journey. A class for service - So sorry I forgot to take their names down. But the whole crew is top-notched. Hotel looks new (suite wing) and the bed looks clean as well.
Reviewed December 31, 2016
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9.2
Ying from Singapore
Family with teens
Suite Lake View
Stayed 1 night in December 2016
Great location, best breakfast and service”
We enjoyed our stay here. We had the family room 701 just opposite the small rooftop restaurant. The lift only goes up to level 6 and there is flight of stairs. The location is great, near the Thang Long puppet theatre and lake. The staff were always smiling and very helpful with directions and other questions we had. We were welcomed with fresh fruits and drinks on our first day of arrival. The breakfast is the best because you can order from the menu and is freshly cooked. Their meat spring roll is also the best we had.
Reviewed December 06, 2016
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10.0
Timothy from United States
Couple
Junior Suite Double
Stayed 2 nights in November 2016
Clean, friendly and a perfect location”
The location is perfect for the old quarter. Clean rooms with good AC, great breakfast on rooftop with view. Next to lake. The staff were very nice and helpful. Would highly recommend.
Reviewed November 24, 2016
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8.8
see from Malaysia
Couple
Junior Suite Double
Stayed 3 nights in October 2016
Friendly hotel in a superb location”
The is located near to the northern shore of Hoam Kiem Lake. There are plenty of shops and restaurants surrounding the hotel. Breakfast is by ordering from the menu and is cooked and served at the rooftop, where one can see the lake and hotel surrounding. Staff are very friendly, courteous and helpful. The lounge manager, Albert , arranged two U students from HanoiKids to take us for a city tour at short notice. Being located in the centre of the city, some noise is expected. But it did not bother us. The hotel room TV is connected to Youtube, so one can choose many video to watch. The hotel has a lift which is operated by hydraulic system and is understanding slower than normal lift. But it is very safe. Albert booked the hotel car to send us to the airport at only US15 which is cheaper than street taxi. We would recommend this hotel to anyone.
Reviewed October 24, 2016
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8.8
Paula from Philippines
Group
Family Suite
Stayed 5 nights in October 2016
Great location and excellent service”
The hotel's location was fantastic as it was about 2 minutes walk away from Hoan Kiem lake and about 3 minutes away from the night market. The service was also excellent as they were very helpful in arranging tour plans for you. Also, since the hotel is not that big, they were very accommodating and remembered our names almost immediately. Unfortunately, I only remember Albert, Helen and Tony but all the staff were truly very helpful and accommodating. The only drawback I saw was that the wi-fi was weak or fluctuating most of the time that I tried to use it, other than that there was absolutely no problem. I would definitely love to come back to this hotel and I highly recommend this hotel to anyone looking for a hotel in Hanoi.
Reviewed October 17, 2016
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