Hanoi Bonsella Hotel
Newly built
Free Wi-Fi
2018

Hanoi Bonsella Hotel

No. 3 Bao Khanh Lane, Hoan Kiem, Hoan Kiem District, Hanoi, Vietnam
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Premier City View Room Hanoi Bonsella Hotel
Premier City View Room
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    Lobby Hanoi Bonsella Hotel
    Interior view Hanoi Bonsella Hotel
     Hanoi Bonsella Hotel
    Deluxe City View Hanoi Bonsella Hotel
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     Hanoi Bonsella Hotel

    Hanoi Bonsella Hotel Reviews

    9.5
    Exceptional
    /10
    (1078 reviews)See what guests said
    9.6
    Exceptional

    "Great service, breakfast and location."

    Magdalena

    -

    January 1, 2019

    9.8
    Exceptional service
    Recommended by 98% of guests

    Things you’ll love about Hanoi Bonsella Hotel

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.7
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • St. Joseph's Cathedral (Nha Tho Lon)210 m
  • Hoan Kiem Lake210 m
  • Old Quarter570 m
  • Hoa Lo Prison670 m
  • Vietnam Fine Arts Museum1.41 km
  • Temple of Literature1.51 km
  • Ho Chi Minh Mausoleum1.75 km
  • One Pillar Pagoda1.9 km
  • West Lake2.65 km
  • Vietnam Museum of Ethnology5.51 km
  • This property is in high demand!

    Last booked 11 hours ago

    Value for money9.5
    Location rating9.7
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.2 km

    Rooms available at Hanoi Bonsella Hotel

    Premier City View Room
    Premier City View Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe City View
    Deluxe City View
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed or 2 single be...
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    Junior Suite
    Junior Suite
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Family Suite City View
    Family Suite City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Premium Room - City View
    Premium Room - City View
    ...
      Enter dates to see prices
      Superior City View
      Superior City View
      ...
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        Family City View Suite
        Family City View Suite
        ...
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          Basic Double
          Basic Double
          ...
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            Junior City View Suite
            Junior City View Suite
            ...
              Enter dates to see prices
              Have a question for Hanoi Bonsella Hotel?

              What people love about Hanoi Bonsella Hotel

              • 9.6
                Exceptional
                Breakfast

                "This hotel has excellent service, breakfast, environment and location."

                pei

                |

                January 6, 2019

              • 10.0
                Exceptional

                "Location,breakfast,staffs, and room contidition was very nice."

                GOO

                |

                January 13, 2019

              • 10.0
                Exceptional
                Location

                "Great location, walking distance to many popular spots and amenities."

                Kavitha

                |

                April 11, 2018

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              More about Hanoi Bonsella Hotel

              More about Hanoi Bonsella Hotel

              10.0
              Exceptional

              "Excellent location and hotel staff"

              Tieu G.

              |

              December 21, 2018

              Read more reviews

              An overview

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              What they offer

              8.8
              Excellent

              "Staffs are friendly and helfpul."

              Huong

              |

              November 22, 2018

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Vietnamese cuisine
              Vietnamese cuisine
              Bao Khanh
              20 m Vietnamese
              80s Vietnamese Cuisine Restaurant
              80 m Vietnamese
              The Balcony Bar & Cafe
              120 m Vietnamese
              American cuisine
              American cuisine
              Le Palmy Restaurant
              50 m American, Eastern European, Vietnamese
              Jalus vegan kitchen & cafe
              120 m American, Asian, Cafe
              Surf'n'Fries
              170 m American, Eastern European, European
              Asian cuisine
              Asian cuisine
              Kangaroo Cafe
              30 m Asian, Australian, British
              Dinh Lang Thuy Ta
              70 m Asian, Vietnamese
              Hanoi Imperial Restaurant
              120 m Asian, Cafe, Diner

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

              Show less

              Some helpful facts

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              Reviews of Hanoi Bonsella Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (1078)Booking.com Reviews (784)
              9.5
              /
              10
              Cleanliness9.6
              Facilities9.0
              Location9.7
              Service9.8
              Value for money9.5
              All languages
              All guests (1078)
              All room types

              Show reviews that mention 

              Showing 713 verified guest comments
              12345
              9.6
              Exceptional
              Pete
              Solo traveler
              Executive Suite
              Stayed 3 nights in May 2019

              An excellent option in Hanoi”

              No review of the Bonsella Hotel would be complete without mention of their staff. Simply the kindest, warmest and most helpful hotel staff I have encountered in many years of travel. This includes the front desk, the concierge and the dining room staff. Simply superb, full stop. The location is perfect, the room was clean and the breakfast was excellent. With respect to my specific room location, the 9th floor, I would recommend a different floor location for light sleepers. The breakfast area is on the floor immediately above and you can clearly hear all the breakfast prep from 5:45 AM onwards. If you're traveling from the US, this is unlikely to be a problem as you'll be deep into the afternoon based on your home time but to others traveling from adjacent countries, something to keep in mind if you're a late sleeper. The only other suggestion I have for hotel management is to address the inconsistent water temp in the shower.

              Reviewed May 06, 2019
              10.0
              Exceptional
              ohnamk from South Korea
              Solo traveler
              Deluxe City View
              Stayed 1 night in May 2019

              kindness and location of hotel is the best!”

              I stayed alone in 2nd of May after staying other two hotel in hanoi.Hotel offered room upgrade with family room for free. i think kindness, location and cleaness of hotel is the best. also the foods for breakfast are so delicious and tasty even though not variety.

              Reviewed May 05, 2019
              9.6
              Exceptional
              Kia from United Kingdom
              Solo traveler
              Deluxe City View
              Stayed 1 night in May 2019

              Excellent location with helpful, friendly service”

              This was a delightful experience. The staff were really helpful and friendly and went beyond the call of duty, especially advising on getting taxis and paying the correct price! Highly recommended, would love to stay there again. Excellent, and entertaining, breakfast - it's the little things that count. Thank you.

              Reviewed May 13, 2019
              10.0
              Exceptional
              David from South Korea
              Solo traveler
              Premier City View Room
              Stayed 3 nights in May 2019

              A great hotel with a great and friendly staff!”

              I have stayed there both times I went to Hanoi and recommend for anyone to stay there. The staff are very committed to making the stay the best as possible and the location is great. Excellent breakfast buffet and the rooms are super clean!

              Reviewed May 12, 2019
              6.0
              Sherlyn from Singapore
              Group
              Family Suite City View
              Stayed 1 night in November 2018

              Above average”

              air con was leaking

              Reviewed May 20, 2019
              6.0
              Sherlyn from Singapore
              Group
              Executive Suite
              Stayed 1 night in November 2018

              Above average”

              aircon was leaking

              Reviewed May 20, 2019
              9.6
              Exceptional
              CHEE from Singapore
              Business traveler
              Deluxe City View
              Stayed 1 night in April 2019

              One of my best hotel stay”

              You immediately feel welcome and the staff are really meticulous. The check-in process is totally seamless, the room is clean and good. Breakfast was great with good choices. Will surely stay here again

              Reviewed April 14, 2019
              10.0
              Exceptional
              David from United Kingdom
              Solo traveler
              Deluxe City View
              Stayed 1 night in March 2019

              Fab Hotel”

              Great small hotel in a good location for a reasonable price, staff are exceptionally helpful, when I returned after a Halong bay cruise they had the same room available for me and even arranged to have some milk and coffee sachets in the room, without me asking. Would stay there again without hesitation. There are a couple of minor things especially in the common areas that could be renewed but you have to look at the overall picture, the rooms were very good and it was a great place to stay for the price

              Reviewed March 16, 2019
              10.0
              Exceptional
              Paige from Singapore
              Group
              Family Suite City View
              Stayed 1 night in March 2019

              Love the place. ”

              New hotel with excellent service. I would come back again for the service alone. Everything was prepared for my stay. Breakfast was also great, a lot better than the other hotels I stayed in during this trip

              Reviewed March 16, 2019
              10.0
              Exceptional
              Sheridin from Singapore
              Group
              Family Suite City View
              Stayed 1 night in April 2019

              Exceptional”

              If anything, there’s a reason why it has almost a full rating from past travelers. Very impressed the staff’s genuine intentions and customer service abilities in wanting to make the stay a very pleasing one for my friends and i. definitely recommend!

              Reviewed April 29, 2019
              10.0
              Exceptional
              Matthew from Australia
              Family with teens
              Deluxe City View
              Stayed 5 nights in February 2019

              Great location, helpful staff”

              Friendly staff that go out of their way to help out. Location is great, Just minutes walk from the lake but still in a quiet street. Good breakfasts on rooftop. Rooms were a good size with comfortable beds. Amenities in the room as you would expect. Overall very satisfied with the hotel and would use again. The staff made the stay memorable with Jason, Leo, Kate and Jenny (anglicised names) and the breakfast crew all helping with travel plans and other assistance.

              Reviewed February 14, 2019
              10.0
              Exceptional
              Jeremy from Australia
              Couple
              Deluxe City View
              Stayed 1 night in January 2019

              Incredible hotel, amazing service ”

              As others have said, the service level at Bonsella is just incredible. They are attentive to the finest details and will help you with whatever you want and need - and do it with a smile. Probably the best hotel we stayed in for the price in all our travels in Vietnam. We wouldn’t stay anywhere else in future....

              Reviewed January 18, 2019
              10.0
              Exceptional
              GOO from South Korea
              Group
              Deluxe City View
              Stayed 4 nights in January 2019

              Best hotel in hanoi”

              Bonsella was just amazing! Location,breakfast,staffs, and room contidition was very nice. Well hair dryer was bit annoying, it took much longer time to get my hair dryed. We could go to famous places on foot, it only takes about few steps from hotel. Jason was very helpful and Ninh Binh tour that he recommended was fantastic. I highly recommend this hotel to everyone who is thinking of stay in Hanoi.

              Reviewed January 13, 2019
              9.6
              Exceptional
              HOI from Hong Kong
              Family with teens
              Executive Suite
              Stayed 1 night in April 2019

              Very good hotel, excellent service, ”

              All of the staff are good, very nice

              Reviewed April 27, 2019
              10.0
              Exceptional
              Michelle from Canada
              Solo traveler
              Deluxe City View
              Stayed 2 nights in April 2019

              Perfect hotel in a perfect location. ”

              The Bonsella was just perfect. Everything you look for when travelling- great location, impeccable service, clean, quiet well-equipped rooms. If it’s within your budget, do not hesitate. Highlights included reception staff. They anticipate your every need. Their English is great. We used them to call our next hotel in Hoi An to arrange for airport pickup. We even got a small thank you gift on checking out. Breakfast was plentiful and tasted great. Beds were good and our request for a ‘flatter’ pillow was quickly accommodated. All this is great but the real reason you should stay at Bonsella is the location. In Hanoi every block makes a difference and this street is perfect! Brighter than most, bustling with culture, with good shopping for silk, handicrafts, Northface all within steps. Most importantly, the lake is half a block away. Please be sure to get up early at least one day to see what happens on the street and around the lake before 7am. Amazing experience!

              Reviewed April 19, 2019
              9.2
              Exceptional
              mark from United Kingdom
              Couple
              Executive Suite
              Stayed 3 nights in March 2019

              Exceptional”

              Very close to town centre, plesant walk to the river and old town. Breakfast was average. Hotel food is good. Rooms are a little dated could of done with a upgraded shower and toilet. Staff really helpful, security helped with security of hired scooter. Overall really enjoyed this little hotel and grounds.

              Reviewed April 08, 2019
              9.2
              Exceptional
              chu from Taiwan
              Couple
              Junior Suite
              Stayed 1 night in September 2018

              The greatest hotel”

              This is absolutely a great hotel. The staff at the reception are all professional, lovely, kind and helpful, they gave so many advices to us to make our trip wonderful. Highly recommended with this hotel and their staff. It would be my honor to stay at Bonsella Hotel again.

              Reviewed September 28, 2018
              10.0
              Exceptional
              chu from Taiwan
              Couple
              Deluxe City View
              Stayed 1 night in September 2018

              The greatest hotel in hanoi”

              This is absolutely a great hotel. The staff at the reception are all professional, lovely, kind and helpful, they gave so many advices to us to make our trip wonderful. Highly recommended with this hotel and their staff. It would be my honor to stay at Bonsella Hotel again.

              Reviewed September 28, 2018
              10.0
              Exceptional
              Rebecca from United States
              Couple
              Deluxe City View
              Stayed 2 nights in August 2018

              What a Gem”

              I travel a lot and have now stayed in three different hotels in Hanoi. Bonsella was amazing! The treatment, how they make you feel is where it is super. The staff is so nice on every level. Don't expect a five star hotel room but for what you pay it is very clean and well kept. This is simply a terrific place in a wonderful location in old Hanoi.

              Reviewed September 25, 2018
              9.2
              Exceptional
              Canidce from Australia
              Group
              Deluxe City View
              Stayed 1 night in September 2018

              Hidden treasure ”

              Hidden down a beautiful lane way this hotel is a walk away from everything. With the typhoon causing a cancellation of our cruise in Halong Bay the staff could not have been more helpful and kind. From the manager Jason to Sophie and Leo at reception and the girls at breakfast and so many more they made the place like home and all they could for a comfortable stay. Would happily stay here again when in Hanoi.

              Reviewed September 21, 2018
              12345
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              Hanoi Bonsella Hotel
              |Exceptional 9.5
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              • Exceptional location
              • St. Joseph's Cathedral (Nha Tho Lon)
              • Hanoi Railway Station is within 1.19 km