Hanoi Bonsella Prestige Hotel & Spa
Newly built
Free Wi-Fi

Hanoi Bonsella Prestige Hotel & Spa

23-25 Nguyen Sieu, Hang Buom, Hoan Kiem, Old Quarter, Hanoi, Vietnam
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Deluxe Double Room With Window - Bathroom Hanoi Bonsella Prestige Hotel & Spa
Deluxe Double Room With Window - Bathroom
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    Hanoi Bonsella Prestige Hotel & Spa Reviews

    9.4
    Exceptional
    /10
    (249 reviews)See what guests said
    10.0
    Exceptional

    "With lots of options to eat, drink and shop right around the..."

    Kristina

    -

    January 9, 2019

    9.9
    Exceptional service
    Recommended by 98% of guests

    Things you’ll love about Hanoi Bonsella Prestige Hotel & Spa

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Old Quarter230 m
  • Hoan Kiem Lake830 m
  • St. Joseph's Cathedral (Nha Tho Lon)900 m
  • Hoa Lo Prison1.34 km
  • Vietnam Fine Arts Museum1.69 km
  • Ho Chi Minh Mausoleum1.74 km
  • Temple of Literature1.85 km
  • One Pillar Pagoda1.95 km
  • West Lake2.2 km
  • Vietnam Museum of Ethnology5.53 km
  • Don't miss out!

    15 travelers are looking at this property right now | 18 travelers have booked today.

    Value for money9.5
    Distance to city center0.3km
    Location rating9.4
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport3.9 km

    Rooms available at Hanoi Bonsella Prestige Hotel & Spa

    Deluxe Double Room With Window
    Deluxe Double Room With Window
    ...
    • Room size: 23 m²/248 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room With Window
    Deluxe Twin Room With Window
    ...
    • Room size: 25 m²/269 ft²
    • Courtyard view
    • 2 single beds
    Enter dates to see prices
    Executive Room City View
    Executive Room City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Junior Room
    Junior Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Room City View
    Deluxe Double Room City View
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room With City View
    Deluxe Twin Room With City View
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Double Room
    Premier Double Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Have a question for Hanoi Bonsella Prestige Hotel & Spa?

    What people love about Hanoi Bonsella Prestige Hotel & Spa

    • 10.0
      Exceptional

      "Its been newly renovated and has great rooms."

      Kristina

      |

      January 9, 2019

    • 10.0
      Exceptional

      "Hotel itself is very new, the rooms are beautiful, spacious and well equipped with everything you need."

      Niam

      |

      January 12, 2019

    • 10.0
      Exceptional

      "The staffs are friendly, extremely helpful and genuine in helping you resolve whatever issues you may have with the room or your trip."

      Niam

      |

      January 12, 2019

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    More about Hanoi Bonsella Prestige Hotel & Spa

    More about Hanoi Bonsella Prestige Hotel & Spa

    8.0
    Very good

    "Highly recommended!"

    Joanna

    |

    January 2, 2019

    An overview

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    What they offer

    8.0
    Very good

    "New hotel, staffs were very friendly and helpful, they serve..."

    Joanna

    |

    January 2, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hanoi Bonsella Prestige Hotel & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (249)Booking.com Reviews (241)
    9.4
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities8.9
    Location9.4
    Service9.9
    Value for money9.5
    All languages
    All guests (249)
    All room types
    Showing 168 verified guest comments
    12345
    9.6
    Exceptional
    susana from Portugal
    Couple
    Deluxe Twin Room With Window
    Stayed 1 night in May 2019

    Very nice hotel near the lake”

    We had a wonderful stay at Bonsella hotel. Room was spacious and very clean. Breakfast was excellent and with good variety. Staff very nice and Mr. Jason always eager to help with all our needs or questions. He helped us buy a bus ticket to Cat Ba Island and the bus driver picked us up at the hotel, which was very convenient since we were traveling with our bags. Hotel is very close to the lake, just a short walk and I did a few times during our stay always using different roads and never got too lost. At the check out, staff offered us 2 chain Vietnamese dolls, which was a very nice gesture. We will definitely stay there again when back to Hanoi.

    Reviewed May 22, 2019
    8.8
    Excellent
    Donald from United States
    Solo traveler
    Deluxe Double Room City View
    Stayed 5 nights in May 2019

    Good Option for Solo or Couples Close to Action”

    This hotel is in the heart of the old quarter in a neighborhood of local shops. It is very close to bars and restaurants the locals and tourist frequent. If you stay here be sure to get the chicken tacos at the nearby Taco Bar.

    Reviewed May 18, 2019
    10.0
    Exceptional
    Peter from Sweden
    Family with young children
    Premier Double Room
    Stayed 1 night in May 2019

    Awesome service!”

    The hoel and rooms are newly renovated and really nice and clean, and the location is just great with walking distance to everything in the Old Quarters. But the thing that really stood out was the service! We felt so welcome and at home from the first start. They helped us with litteraly everything. Booking flight tickets, great restaurant recomendations, late check out. We could even view and choose between two different rooms when we arrived. Would definately stay here again!

    Reviewed May 17, 2019
    9.6
    Exceptional
    Li from Malaysia
    Couple
    Deluxe Double Room City View
    Stayed 2 nights in May 2019

    Helpful staffs. Great location”

    The staffs are very polite and helpful. The hotel transport did not pick us from the airport and we had to taje a Grab car. Immediately after we arrived at the hotel, the manager refunded our transportation charges. Furthermore they helped us out with early check in which we are very grateful. The manager Jason went extra miles to help us with our transport to perfume pagoda when we couldnt get one, and helped us when we got into some problems on our way there. Breakfast is simple, limited selection but good quality. Room is clean and modern. Overall a great stay.

    Reviewed May 13, 2019
    10.0
    Exceptional
    Pwint from Myanmar
    Group
    Deluxe Double Room With Window
    Stayed 1 night in May 2019

    Excellent stay”

    We had a pleasant time staying here. All the staff are very friendly and humble. Very good customer service. Happy with everything. Thank you.

    Reviewed May 21, 2019
    9.2
    Exceptional
    Yew from Malaysia
    Couple
    Deluxe Twin Room With Window
    Stayed 2 nights in April 2019

    Will be back!!!”

    Everything was great throughout my stay there. I enjoyed staying there because it feels like home. It's value for money for the type of room I got. The breakfast was great, it has lots of variety and it was fresh and delicious. Location is strategic to find street food and local products. All rooms were clean and comfortable. Small notes with chocolates were given at night indicated weather tomorrow as a reminder. The staffs there were very friendly, attentive and fast in response. On our arrival to the hotel, all the counter staffs came out to carry our luggages as well as we left to the airport. My family and I were amazed with the extension of their service. We were given free upgrade to junior suite on the day we were back from Halong bay. My uncle was given surprise with a cake and wishing card for his birthday!!! Our flight on the departure day was early in the morning and they packed the breakfast for us to bring along to the airport. I would love to come back here to stay.

    Reviewed May 08, 2019
    10.0
    Exceptional
    Rachel from Singapore
    Couple
    Premier Double Room
    Stayed 1 night in April 2019

    Best boutique hotel in Hanoi”

    Was greeted with a warm welcome with drinks and snacks upon arrival. Porters were helpful and the reception ladies made sure our itinery was smooth and made an effort to ensure we have transport and everything in order. Good recommendations for food around the area. Left my luggage under their care while we went to halong bay and sapa. Breakfast was great with egg options and pho for hot food and other continental spread was available as well. Small boutique hotel with great hospitality. You can expect the best service. Extremely convenient location with food and massage within 1km. Rooms were clean and beds comfy

    Reviewed May 07, 2019
    10.0
    Exceptional
    Victor from Japan
    Couple
    Executive Room City View
    Stayed 1 night in April 2019

    Great hotel, thank you for the stay!”

    Great hotel, great service. Breakfast was very good. Very receptive to feedback, and eager to improve their service. (Hotel is 4 months old) Be aware that when it rains, there will be 20cm of water in the streets of the hotel (and surroundings). I think both the hotel and the city should find a solution, especially in a country where it rains so much. Prepare the right shoes just in case. Thank you again!

    Reviewed May 02, 2019
    10.0
    Exceptional
    Shi from Singapore
    Group
    Deluxe Twin Room With Window
    Stayed 3 nights in March 2019

    Friendly staff, great service”

    Had a pleasant stay at Bonsella. The staff is very friendly and the service is excellent. Love the breakfast, a good mixture of local cuisine and international spread. The hotel is very new and the room is clean. Highly recommended!

    Reviewed April 29, 2019
    9.2
    Exceptional
    John from Australia
    Business traveler
    Premier Double Room
    Stayed 3 nights in April 2019

    New hotel with great service.”

    The friendliness & service was truly 5 star plus, the rooms are a good size and have all the facilities. The location within the Old Quarter means you can walk to the entertainment and food areas at anytime of day or night safely & easily. But the staff and service is why everyone should stay here!

    Reviewed April 29, 2019
    10.0
    Exceptional
    Sandra from Australia
    Solo traveler
    Deluxe Double Room With Window
    Stayed 1 night in April 2019

    Beautiful clean room and fantastic staff!”

    I stayed at Bonsella Prestige for two nights while in Hanoi. The rooms are beautiful and clean. The first night I was in a room which is facing the street, it was extremely noisy due to food stores across the road and I had to get up early next day for a tour so really needed to sleep. I spoke to reception and they immediately found me a room which was at the back of hotel and let me swap rooms. I was really grateful for their help. The service has been fantastic and I felt looked after and cared for. The rooms were new and clean. Will definitely stay again if I came back to Hanoi.

    Reviewed April 28, 2019
    10.0
    Exceptional
    kenming from Malaysia
    Couple
    Deluxe Double Room With Window
    Stayed 2 nights in April 2019

    best hotel in hanoi”

    This is the best hotel i have ever stayed at. The staff's service of this hotel was just amazed me , and the breakfast also feel like eating in 5 star hotel .They will satify all your requiements. I will definetely recommand to my friend and family..Please keep this passion for working

    Reviewed April 26, 2019
    10.0
    Exceptional
    JIE from Singapore
    Couple
    Deluxe Double Room With Window
    Stayed 1 night in April 2019

    Excellent Hotel in Old Town”

    By far the best breakfast you will find even for someone who doesn't like to wake up early for it. The room is very comfortable and the location is perfect. It is a short walk from the hustle and bustle of old town on a road that is quiet even though it's passable by traffic. Will stay here everytime I come Hanoi

    Reviewed April 25, 2019
    8.0
    Excellent
    Juhee from South Korea
    Solo traveler
    Deluxe Double Room With Window
    Stayed 1 night in May 2019

    Clean & Very kind staffs”

    -good location -very very kind staffs! -clean room

    Reviewed May 20, 2019
    9.6
    Exceptional
    Chung from China
    Couple
    Deluxe Twin Room With Window
    Stayed 4 nights in May 2019

    Excellent hotel”

    I can't find any problem in this hotel. Everything is almost perfect. Service, facilities, location, price and food. Only the bath room has little issue and can be improved.

    Reviewed May 18, 2019
    10.0
    Exceptional
    Caroline from Canada
    Couple
    Deluxe Double Room With Window
    Stayed 2 nights in May 2019

    Amazing experience”

    Incredible service and courtliness by the staff. Perfect experience. Thank you so much.

    Reviewed May 22, 2019
    10.0
    Exceptional
    Josef from Germany
    Couple
    Deluxe Twin Room With Window
    Stayed 3 nights in March 2019

    Awesome service”

    Stayed for 3 nights. The rooms were clean, same was for the bathroom. Beds are large and comfy and pillows were super fluffy. Breakfast with a good variety of fruits, colonial dishes and Asian dishes like squid salad, pho and sushi. Fresh pancakes were available as well. The staff was very friendly and helpful and really serving as expected in a premium hotel. Would definitely come here again. Location is in the middle of the old quarter, good to start exploring the city.

    Reviewed April 18, 2019
    8.0
    Excellent
    Cheuk from Hong Kong
    Couple
    Deluxe Twin Room With Window
    Stayed 1 night in April 2019

    Staff are so friendly and nice , location is good ”

    Warm greeting, staff r so friendly nice and cheerful! Very good service! Many restaurants and bars around the hotel! But air cons timer in room was set and on. Mine turned off every few hours so I had to wake up to turn on as it was too hot.

    Reviewed April 14, 2019
    8.8
    Excellent
    jingyi from Taiwan
    Group
    Deluxe Twin Room With Window
    Stayed 3 nights in April 2019

    Highly recommend this hotel. ”

    The staffs were very kind and friendly. The rooms are clean with a comfortable bed. The only issue we had with our stay was that you can not control the mode or the temp of air-con unit. thanks for the surprise, birthday cake and wishes.

    Reviewed April 09, 2019
    10.0
    Exceptional
    Lay from Singapore
    Group
    Deluxe Twin Room With Window
    Stayed 1 night in March 2019

    Fantastic service”

    Highly recommend this hotel. Staff service was simply fantastic (one of the best I have experienced in all my travels). Very attentive and helpful. Rooms are good sized and very clean. Well equipped with everything we need. Breakfast spread was good (better than some of similar ranged hotels we have check out). Every time we returned to hotel, we were served "welcome" drinks and snacks (pistachio and lotus seeds which were very fresh and delicious. So delicious that we ask the hotel if they could purchase for us to bring home. But we didn't end up buying because we discovered pricing wasn't cheap as the hotel bought the top grade nuts). Hotel is well located - walkable to Dong Xuan market, night market and lake. There are also a number of recommended restaurants nearby. All very convenient.

    Reviewed April 03, 2019
    12345
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    Hanoi Bonsella Prestige Hotel & Spa
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    • Exceptional location
    • Old Quarter
    • Hanoi Railway Station is within 1.78 km