9.3
Exceptional
/10
(927 reviews)See what guests said
Housekeeping76
Breakfast57
Food & Dining3
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Old Quarter 320 m
St. Joseph's Cathedral 910 m
Vietnam Military History Museum 1.3 km
Hoa Lo Prison 1.4 km
Vietnamese Women's Museum 1.5 km
Ho Chi Minh Mausoleum 1.8 km
Presidential Palace Historical Site 1.8 km
One Pillar Pagoda 1.9 km
Temple of Literature & National University 2.0 km
Vietnam Museum of Ethnology 5.5 km
Nearby landmarks
Den Quan De 70 m
Tattoo 1984 80 m
Kuy Son Propaganda Art 90 m
NHA THUOC 100 m
O Quan Chuong 100 m
Hieu Phuc Loi 130 m
Old City Gate 140 m
Bach Ma Temple 140 m
Hanoi Old Quarter Culture Exchange Center 140 m
Mao's Red Lounge 160 m
Hanoi Bonsella Prestige Hotel & Spa

"Most of the staffs are very courteous even the Manager."

charles - January 16, 2020
Deluxe Double Room With Window - Bathroom Hanoi Bonsella Prestige Hotel & Spa
Lobby Hanoi Bonsella Prestige Hotel & Spa
Lobby Hanoi Bonsella Prestige Hotel & Spa
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Free Wi-Fi

Hanoi Bonsella Prestige Hotel & Spa

23-25 Nguyen Sieu, Hang Buom, Hoan Kiem, Old Quarter, Hanoi, Vietnam - See map
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Hanoi every 12 minutes on Agoda.com
Value for money9.4
Distance to city center0.3km
Location rating9.4
Nearest airportGia Lam Airport (VVGL)
Distance to airport3.9 km

Rooms available at Hanoi Bonsella Prestige Hotel & Spa

Deluxe Double Room With Window
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Twin Room With Window
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
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Connecting Room
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed and 2 single bed...
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Junior Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe Double Room City View
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Executive Room City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 super king bed
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Deluxe Twin Room With City View
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Premier Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 super king bed
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Twin Deluxe
...
  • Room size: 20 m²/215 ft²
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Premium Deluxe Double Room with City View
...
  • Room size: 27 m²/291 ft²
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Frequently asked questions

What time is check-in and check-out at Hanoi Bonsella Prestige Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hanoi Bonsella Prestige Hotel & Spa?

Hanoi Bonsella Prestige Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Bonsella Prestige Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hanoi Bonsella Prestige Hotel & Spa has a car park right on site for maximum convenience. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at Hanoi Bonsella Prestige Hotel & Spa?

Hanoi Bonsella Prestige Hotel & Spa features an on-site restaurant for your dining convenience. Meals served include breakfast and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

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Explore the neighborhood

What people love about Hanoi Bonsella Prestige Hotel & Spa

  • 10.0
    Exceptional
    Location

    "Location was great all in walking distance."

    GRACE

    |

    January 22, 2020

  • 10.0
    Exceptional

    "Overall it is a nice experience."

    LIN

    |

    March 4, 2020

  • 9.6
    Exceptional

    "I will consider to back again!"

    Ya-li

    |

    July 13, 2020

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Value for money score
9.5/10
Service score
9.8/10
Cleanliness score
9.5/10
Location score
9.4/10
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
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Overall rating:
9.3
Exceptional
927 reviews
Cleanliness
9.4
Facilities
8.9
Location
9.4
Read all reviews >
What travelers say they love:
The hotel is clean, very descent place to stay.
Mercy from Singapore
Solo traveler
More about Hanoi Bonsella Prestige Hotel & Spa

More about Hanoi Bonsella Prestige Hotel & Spa

Whether you're a tourist or traveling on business, Bonsella Prestige Hotel & Spa is a great choice for accommodation when visiting Hanoi. Only 0.3km from the city center, the property's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the property offers easy access to the city's must-see destinations.

Bonsella Prestige Hotel & Spa offers many facilities to enrich your stay in Hanoi. To name a few of the property's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. Bonsella Prestige Hotel & Spa is a smart choice for travelers to Hanoi, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Housekeeping

34 mentions

Breakfast

32 mentions

Food & Dining

3 mentions

Taxi

1 mention

What they offer

8.8
Excellent

"Nice hotel in old quarter with gym and spa."

Wai

|

February 3, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hanoi Bonsella Prestige Hotel & Spa from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.4
Facilities8.9
Location9.4
Service9.8
Value for money9.4
High score for Hanoi
Rating
9+ Exceptional (458)
8-9 Excellent (70)
7-8 Very Good (40)
6-7 Good (9)
<6 Below Expectation (8)
Time of the year
Mar - May (113)
Jun - Aug (191)
Sep - Nov (145)
Dec - Feb (136)
Don't miss out!Users are booking a place in Hanoi every 12 minutes on Agoda.com
All guests (927)
All room types
All languages

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Showing 585 verified guest comments
12345
10.0
Exceptional
Paul from United Kingdom
Couple
Deluxe Double Room City View
Stayed 5 nights in February 2019

Staff made us feel like special guests”

From the moment we arrived at Hanoi Bonsella Prestige in the Old Quarter the staff made us feel welcome and throughout our five night stay the staff treated us like friends. Where the staff excelled our best expectations was in upgrading the room to an extra large king bed with a large window overlooking the city. The staff always asked what we were going to do when we left the hotel, and what we had done when we arrived back at the hotel. The travel desk operated by Ms Anh booked us a day return visit to Halong Bay with a price to suit our budget. The company operating the tour was excellent. Ms Anh has wonderful spoken English and was great in providing information on where to buy coffee, where to eat and what to see in Hanoi. The staff on reception are all helpful and always cheerful and friendly. No question is too much trouble. We had a brilliant time staying at the Hanoi Bonsella Prestige Hotel and we felt like special guests by the wonderful staff.

Reviewed February 27, 2019

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10.0
Exceptional
Siew from Malaysia
Couple
Deluxe Twin Room With Window
Stayed 2 nights in December 2019

Superb Staff and Hotel!”

Hotel located in old quarter and very convenient, you can get close to Vietnam people living. New hotel, very clean and comfortable , bed is really comfortable, how I wish I can just laying on the bed and watch TV program in hotel whole day. :) Hotel staffs are friendly and helpful. Sophia really helps me a lot during my stay, my trip booking, my spa booking and my airport booking, you make my trip much easier and fun. The staff at Spa reception also very friendly and helpful, thank you all of you. Personally feel Bonsella Prestige hotel really wanted to provide the best service to every customer and they are doing well. When I checked out from hotel, they passed me a survey form, and they really concern about your opinion (I mentioned I prefer city view during my check in, but there are no room available). I am really impressed of everything during my stay. I received a small gift from hotel when I checked out too:) Thank you Emma, you are really friendly and helpful. Thank you.

Reviewed December 09, 2019

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10.0
Exceptional
Si from Singapore
Couple
Deluxe Double Room With Window
Stayed 1 night in March 2019

Exceptional”

Stayed a total of 4 nights at Bonsella Prestige Hotel. Hotel just started 3 months ago, so everything is new and in excellent condition. Rooms are nicely furnished and well-maintained. Staff speak good English and are very friendly. Hotel also provide complimentary breakfast. They offer wide varieties of choices for breakfast and the food are excellent. Good location right in the middle of Old Quarter where all the happenings are. Streets can get busy, especially during Friday night / weekend Old Quarter night market. There are many dining options, cafe & street vendors beside the hotel. They are crowded with many locals. Good for those who wants an authentic experience in Hanoi.

Reviewed March 04, 2019

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9.6
Exceptional
Rangsima from United Kingdom
Couple
Deluxe Twin Room With Window
Stayed 4 nights in June 2019

Cannot fault the hotel at all!”

We had such a lovely stay at Hanoi Bonsella Prestige. The hotel is perfectly located in Old Quarter with only 5 mins walking to the famous Hoan Kiem Lake, restaurant/cafes and shops. Our room was very spacious and very clean. The breakfast is very tasty, full of so many choices. You can order something from the a la carte menu which is made fresh for you. The staff are really nice from the first moment we stepped into the hotel, they welcomed us with a nice cold drink and snacks and left us with a little present when we checked out. Would definitely stay there again, if and when, we return to Hanoi.

Reviewed July 06, 2019

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9.6
Exceptional
Kalyn
Couple
Deluxe Twin Room With Window
Stayed 3 nights in September 2019

A New Standard”

I stayed 3 nights at Bonsella Prestige and all I can say is, “Wow!” From the time we walked in to our very last moments, the service was impeccable. The breakfast buffet had a variety of dishes, including a few American-style options. The passion fruit juice is amazing. Our room (and the hotel itself) is very modern and clean. I had absolutely no complaints with my stay! Hanoi Bonsella Prestige Hotel comes highly recommended!

Reviewed September 13, 2019

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10.0
Exceptional
Allen
Couple
Deluxe Double Room With Window
Stayed 3 nights in June 2019

Best Hotel Experience”

This is the highlight of our Hanoi trip - staying at Bonsella Prestige. This is now our FAVORITE hotel ever. We have stayed at a lot of hotels (Philippines, Thailand, Taiwan, Japan) and this is definitely the BEST hotel experience we’ve had. Their service beats the 5 star hotels we have been to. From the doorman to the receptionists to the breakfast crew to the housekeeping staff —they are all warm, attentive, thoughtful, and courteous. Right when you arrive, delicious welcome drinks and lotus seeds are served. When you come back to your hotel room at night, you will find chocolates and a goodnight note on your desk. Breakfast buffet is really good. They allowed us to check out late at 2pm for free. We left our luggage at the front desk, came back at 5pm to relax for a while at the lobby and they gave us complimentary juice even if we have checked out already. We went out for dinner and came back to get our luggage and they offered a complimentary private room so we can shower/freshen up before heading to the airport. When we were about to leave, they handed us souvenirs to remember them by - definitely felt like leaving home and family. We will never forget this experience.

Reviewed June 06, 2019

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10.0
Exceptional
Poh from Singapore
Couple
Deluxe Double Room City View
Stayed 4 nights in December 2019

Everything Wonderful”

First visit to Hanoi, I was glad that I chose Bonsella Prestige Hotel for my 4-day stay. As many who had stayed here before would agree, the location is excellent. It's close to famous places of interest, and street food is just outside the hotel. The staff is very polite and friendly, special thanks to Sophia for making us feel @ home. Breakfast is yummy with wide spread of tasty food. Room is clean and spacious. Really no regrets for choosing Bonsella!

Reviewed December 17, 2019

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10.0
Exceptional
Michael from Austria
Couple
Deluxe Twin Room With Window
Stayed 3 nights in July 2019

Very pleasant stay in cosy hotel with amazingly helpful and friendly staff”

When we arrived from the airport we were welcomed with a drink and our receptionist immediatly gave us a great overview of important places in Hanoi that inspired us a lot on where we spent our time in the city. The staff was in general incredibly helpful and very friendly and helped us with every extra wish we had. The hotel is very beautiful with a great balance of modern and tradional elements. Value for money is unbeatable here! Breakfast was amazing and we got to choose from a big buffet as well as a large variety of warm dishes that are prepared on order. In total, we really loved the stay in Bonsella Prestige and would certainly return to this hotel if we come back to Hanoi.

Reviewed July 27, 2019

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10.0
Exceptional
Sandra from Australia
Solo traveler
Deluxe Double Room With Window
Stayed 1 night in April 2019

Beautiful clean room and fantastic staff!”

I stayed at Bonsella Prestige for two nights while in Hanoi. The rooms are beautiful and clean. The first night I was in a room which is facing the street, it was extremely noisy due to food stores across the road and I had to get up early next day for a tour so really needed to sleep. I spoke to reception and they immediately found me a room which was at the back of hotel and let me swap rooms. I was really grateful for their help. The service has been fantastic and I felt looked after and cared for. The rooms were new and clean. Will definitely stay again if I came back to Hanoi.

Reviewed April 28, 2019

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10.0
Exceptional
Hien from Vietnam
Couple
Deluxe Double Room With Window
Stayed 1 night in August 2019

One of the best experience in Hanoi”

I come to Ha Noi and the North nearly every month for business trip and most of the time I choose airbnb for my stay. Bonsella, at first, is just my random choice due to some problems in my last airbnb and Im imidiately regret that I dont find out this place sooner and could only stay there for 1 night. So this is it plus: + The price is competitive (compare to others hotel around with the same standard, the neighbor area goes around 50% higher) + The staff is highly professional ( I must admit, Im impressed. The way they welcome you, the guild and tips around Hanoi, the way the say goodnight with small candies.... etc, you just have to experience urself. + Location is good but not really out standing, many others hotel also in the center of old quarter anw. Sum up, I never write a cmt this long but no word can express my gratitude to this hotel. Keep it up lad!!!♡♡♡

Reviewed August 11, 2019

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10.0
Exceptional
Efrat from Israel
Couple
Deluxe Double Room City View
Stayed 2 nights in October 2019

You won't regret this! ”

You won't regret this choice! My husband and I stayed at Bonsella every time we got back to Hanoi. The location is right at the center of the old quarter, close to many restaurants, traveling agencies and other interest points. The staff is extremely nice and welcoming, always happy to help and always with a smile. When we left to our early morning flight, they packed us a breakfast to go! And also gave us a souvenir! Just before we left they opened a new gym and spa at the bottom floor. Unfortunately we didn't get to try them, but future guests will probably enjoy this new addition. Best hotel in Hanoi!

Reviewed October 14, 2019

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8.8
Excellent
Paolo from Philippines
Family with teens
Deluxe Double Room With Window
Stayed 4 nights in July 2019

Pleasantly surprised!”

Being a first time traveller to Vietnam, we didn't know what to expect. Our flight arrived a little over midnight and we were hoping our check in would go smoothly. From the airport pickup to the check-in at around past 2am, I would say it was hassle-free and comfortable. The following morning, we tried their breakfast spread and we were quite happy with the selection and the meal. During our 4 days in Hanoi, I would say our stay at Bonsella Prestige was very pleasant and a definitely value for money. The staff were very helpful and accommodating as well. To say that we are satisfied is an understatement. Highly recommended for those who want to visit Hanoi, we will definitely stay again when we come back!

Reviewed August 13, 2019

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9.2
Exceptional
Peachy from Philippines
Group
Connecting Room
Stayed 1 night in November 2019

Excellent service”

We stayed Bonsella Prestige Hotel together with my friends. Location is perfect for strolling, our room is spacious and clean, and most of all they have excellent service. If anyone who wants to visit Hanoi, i highly recommend this hotel

Reviewed November 28, 2019

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10.0
Exceptional
William from Malaysia
Family with young children
Executive Room City View
Stayed 3 nights in December 2019

Wonderful hotel in a perfect location”

We are a family of 4 (2 adults 2 children) and we had such a wonderful stay at Bonsella Prestige. From the moment we stepped in, we were welcomed warmly, served with cold juices and fruits. A respite from the hustle bustle just right outside the streets. The room decor is very modern and although it's not big in size, it was able to accommodate another additional single bed. The room is very clean and it's very comfortable with netflix on tv. Aircond is cold too plus wifi is fast (a bonus for the kids) After a day of walking with lots of bikes honking, you feel so grateful to have a comfortable room to come back and chill in. The location is perfect, there's a convenience store (circle k) just right next door. A cafe and a laundromat just a few steps away, and a delicious bahn mi shop right around the corner. Beer street is just a short walk away. Special thanks to Emma and her Manager for arranging everything. Also to Kimmie and Henri for giving us such a memorable experience.

Reviewed December 28, 2019

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9.6
Exceptional
Stephen from Malaysia
Business traveler
Deluxe Double Room With Window
Stayed 2 nights in October 2019

They work very hard for you”

It was my birthday and they send a cake for me even though I was on a work trip. The bed is fantastic, the sound from the streets still can be heard even with double glazed windows but this is part of the charm of staying in old Hanoi quarters - the room , facilities is good except I much prefer a shower rather than a bathtub - the bed is definitely one of the best I had - but what stand out is the whole team wanting to make sure your trip and your stay there is the best - believe me, I travel a lot around this region and had been to vietnam multiple times - this hotel ranked one of the best for that price you are paying, you are getting more than what you paid for. It simply means, the team and the people pay a lot of attention to little details and if your standards are such, you will not be disappointed in this quaint boutique hotel right in old Quarters.

Reviewed October 12, 2019

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9.6
Exceptional
susana from Portugal
Couple
Deluxe Twin Room With Window
Stayed 1 night in May 2019

Very nice hotel near the lake”

We had a wonderful stay at Bonsella hotel. Room was spacious and very clean. Breakfast was excellent and with good variety. Staff very nice and Mr. Jason always eager to help with all our needs or questions. He helped us buy a bus ticket to Cat Ba Island and the bus driver picked us up at the hotel, which was very convenient since we were traveling with our bags. Hotel is very close to the lake, just a short walk and I did a few times during our stay always using different roads and never got too lost. At the check out, staff offered us 2 chain Vietnamese dolls, which was a very nice gesture. We will definitely stay there again when back to Hanoi.

Reviewed May 22, 2019

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10.0
Exceptional
Marzena from Canada
Couple
Deluxe Double Room With Window
Stayed 3 nights in June 2019

Exceptional!”

Very conveniently located in the old quarter with plenty of restaurants and cafes nearby, and just a couple blocks away from the weekend night market. They upgraded our room because we couldn’t find their driver at the airport for about 15 mins. They have a cute introduction card with a map that contains best eats in Hanoi and I would really recommend checking those spots out. They also have a travel agent to help you book day tours to Ha Long Bay and Ninh Binh and such, however we noted the prices at travel agencies down the street were about 30-40% cheaper. Also note that the street outside the hotel is very loud even on weekday evenings people are out singing and chatting loudly until about 12-1am, but they do offer you ear plugs. Staff were very friendly and really went above and beyond to ensure you have a pleasant stay. They provide bedtime snacks and riddles every night to wish you goodnight and even sent us a little departing gift when we checked out. Highly recommend this place!

Reviewed July 11, 2019

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10.0
Exceptional
KYUNGSOO
Solo traveler
Deluxe Twin Room With City View
Stayed 2 nights in June 2019

It's new, clean, kind”

My 2days with Bonsella Prestige was perfect. It was brand new Hotel so that everything was clean and nice. They were also very kind to everyone so every time I enter or leave the hotel, I was happy with them.

Reviewed June 14, 2019

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9.6
Exceptional
Lay from Malaysia
Group
Deluxe Double Room With Window
Stayed 1 night in November 2019

Excellent Service ”

We felt very pampered by the staff in Bonsella Prestige, from the doorman to reception to spa, everyone were thoughtful to our needs. Our questions or worries on any matter were patiently attended to. Highly recommended if you are looking for a comfortable stay with excellent service.

Reviewed November 24, 2019

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10.0
Exceptional
Peichin from Taiwan
Group
Deluxe Twin Room With Window
Stayed 3 nights in August 2019

Very Comfortable Stay ”

During our stay, everything is perfect :) The receptionist, Emma, gave us a lot of help from the beginning to the end. Besides that, there's a heartwarming weather note during our second night, because she knows we are going to Ha Long Bay tomorrow, how sweet it is! Its location give you every possibility to explore the old quarter area. There's a vinmart next to the hotel, which is very convenient. Besides to their professional and kind receptionists, the cleanliness, the quality of the room, even the breakfast are all perfect. Highly recommend this hotel to anyone who'd like to stay in Hanoi.

Reviewed August 22, 2019

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