Don't miss out!
3 travelers have booked today.
"Reasonable price and nice hotel"
November 7, 2018
Located in heart of Hanoi
Free Wi-Fi in all rooms!
3 travelers have booked today.
|Value for money||9.2|
|Distance to city center||0.1 km|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||4.3 km|
Conveniently located in Hanoi, Hanoi Morgans Hotel is a great base from which to explore this vibrant city. Set 0.1 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Mekong Quilts, Airashi Silk, Royal Silk.
Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fireplace.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms to please the most discerning guest. The hotel offers wonderful recreational facilities such as spa, massage to make your stay truly unforgettable. Hanoi Morgans Hotel is your one-stop destination for quality hotel accommodations in Hanoi.
"The staffs are nice and supportive."
January 7, 2019
"The hotel staffs are very friendly and helpful especially Fiona."
January 8, 2019
"It was a great moment to stay at Brilliant hotel."
September 17, 2018
"The staff were attentive and helpful when we asked for direc..."
January 2, 2019
"Great service from staff."
December 23, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hanoi Brilliant Hotel and Spa
Hoan Kiem District
Hoan Kiem District
Hoan Kiem District
Show reviews that mention
The staffs of this hotel are very nice especial Miss Maile(hope I don’t spell wrong) and mr Dante and the bell boy, they are very helpful and friendly, especially when we check in, miss maile introduced us about Hanoi clearly and very detail! They helped us a lot as we always gave them some problems! Must stay at this hotel again!
Dear Wai, Thank you for top rating Hanoi Brilliant Hotel and Spa. We are very glad to know that you really enjoyed the trip with our hotel. Rest assured that we are always right beside our valued guests to make sure our guests fully enjoy their stay without any concerns. And we are delighted that we were successful in case of you. Hopefully, we will have another chance to welcome you back soon. Best regards. Dante Hua. Customer Service Manager.
It's really a brilliant hotel.”
Stayed here for 4 nights with my cousin, and we had an excellent time. The staffs were accommodating even if we arrived during the wee hours of the morning. The other staffs were engaging and easy to talk to. Breakfast everyday is varied with some old time classics of pho, eggs, bacon, sausages always present. Location is near to shops and walking tour trails, Hoan Kiem lake & St. Joseph's cathedral. Lot's of places to eat around; the have an excellent spa; the room we stayed in was compact, comfortable, and clean. If I come back to Hanoi, I'll definitely stay in this place again, really value for money. Brilliant!
Dear Ronaldo, It is such a heartwarming review from you. Thank you very much for spending your precious time to rate our Hanoi Brilliant Hotel and Spa. We are very happy to know that our variety breakfast is always waiting for you in every morning, our best location made you feel easier to explore the city, our spa helped you relax after every long day travel. Above all, our staff always ready for your every single request. Your compliments is a big reward to all of our team. We hope to see you again in the very near future. Wish you all the best. Dante Hua (Mr.) Customer Service Manager.
Excellent services, the best hotel during Vietnam trip.”
Very helpful staffs, alert with smile especially Jeremy, Tung Nguyen and their crews. Welcome with hot tea and snacks, and everytime when we are waiting someone at hotel's lobby. Room equipped with everything we needed. Can walked to the lake and the church within few minutes. Breakfast also excellent. Highly recommended for other guests.
Dear NADECH, Thank you for spending your precious time to rating Hanoi Brilliant Hotel and Spa. It is such a heartwarming review from you. We are very glad that you have enjoyed your stay with us and like our good location, well equipped room, helpful staff especially Jeremy, Tung Nguyen. Your compliments is the best motivation to all of our team. We can't wait to see you again in the near future. Wish you all the best. Dante Hua Customer Service Manager.
Best location in Hoankiem ”
This is my second visit to Hanoi Brilliant hotel Me and my friends really enjoy the stay, Impressed the services. The location is really convenient it is near all landmark few minutes walk only. see you again Hanoi brilliant by this year :)
Dear manutchporn! What a lovely review that you have written about our Hanoi Brilliant Hotel and Spa. We are pleased that our staffs, location and facilities were up to your expectations. Rest assured that we always try our best to deliver a high quality of accommodation to you because we hope the time you spent in Hanoi will be your sweet memories. Hope to see you soon. Best wishes to you. Dante Hua Customer Service Manager
Great service from the hotel”
Attentive staff from the moment we arrived at the hotel. Friendly, service-oriented, and always willing to help. Location is quite near most places - good thing Hanoi isn't too inaccessible by short walks. Overall, would come back to stay at this hotel.
Dear Joachim, Thank you for sharing your experience to all the world. We are very glad to know that our attentive staff and best location have met your expectation. Your review is the best motivation to all of our team to keep up the good work. Please come back to us for your next trip to Hanoi. All the best to you. Dante Hua. Customer Service Manager.
EXCELLENT hotel in Hanoi”
My friends and I do not have much time for planning the trip. The hotel staff, Mai Le, did help us saving time from researching on the website. The staff are valuable assets to the hotel. They tried their best to accommodate our request. Special thanks to Dante, Jeremy, Liam and Mai Le, for their caring during our stay in the hotel. We had so much fun here. We would definitely stay in Hanoi Brilliant when we return to Hanoi.
Dear Rainbow, It is such a heartwarming review from you. We are glad to know that you and your friends had an excellent stay with our Hanoi Brilliant Hotel and Spa and above all the great thing like delicious breakfast, best location, cleanest room, our staffs have gone beyond to bring you a memorable stay. Thank you for being our guest and hopefully we will have a chance to welcome you back in your next visit. Wish you all the best. Dante Hua Customer Service Manager
Truly Brilliant Boutique Hotel”
My septuagenarian parents and I went to Vietnam for the first time and we stayed at the Hanoi Brilliant Hotel for 4 nights. AS TO LOCATION, the Hanoi Brilliant is perfect being close to many restaurants, street diners, and shops. A bank with good rates is just 20 meters away. Hoan Kiem Lake is a short leisurely wallk from the hotel. AS TO THE HOTEL FACILITIES, both the bedroom and bathroom were very spacious and well-provided. Although there was no window to the inner rooms, I never felt claustrophobic at any time. The room was thoroughly cleaned everyday. Breakfast buffet was served daily at the top floor that kept us full to beyond lunchtime. AS TO THE STAFF, they were the best part of the hotel experience. The front desk staff was very courteous and really aim to please their guests. They even went out of their way by accompanying us to a nearby restaurant we couldn't find. They even surprised my dad with a cake on his birthday. We were sad to leave but will surely return.
Dear Florencio, Thank you for spending your time to review our Hanoi Brilliant Hotel and Spa. We are very glad to know that you really enjoyed the trip with our hotel. Rest assured that we are always right beside our valued guests to make sure our guests fully enjoy their stay without any concerns. And we are delighted that we were successful in case of you. Hopefully, we will have another chance to welcome you back soon. Best regards. Dante Hua. Customer Service Manager.
Brilliant Hotel is brilliant”
All the staff are very kind and frendly. I was comfortable while I was staying there. I was satisfied with price, cleanliness, facilities, breakfast, kindness of staff. Especially thank you for Ann and manager
Dear Dae, Thank you very much for posting a wonderful review about Hanoi Brilliant Hotel & Spa. We are so pleased that our hotel is just brilliant in many ways, including staffs, price, cleanliness, facilities, breakfast. Thank you for mentioning Ann and I. We and the rest of our team are more than happy to support you. Please come back to us very soon. Rest assured that a warm welcome awaits you right here. Best regards, Kim Nguyen Hotel Manager
I had a wonderful stay while at Hanoi thanks to the comfort and their emphasis on cleanliness of the hotel, and the room. The room was nicely designed with my favourite colour. Feel it was the best room that suits my taste. And aside that, breakfast was amazing. Limited selection, but made of quality produce and passion. And the staff was very friendly and helpful, with strong command of English compared to the general public and other hotels nearby. Overall, it was a 5-star stay at a very reasonable price.
Dear Song, Woa, your review is just fantastic!!! Thank you so much for writing it. We really appreciate your kind compliments on every aspect of our property and service, and we are glad that you experienced a 5 star accommodation at a very reasonable price. Rest assured that we keep improving our service day by day by listening to guests's feedback, and yours made us proud that we are on the right track. Once again, thank you so much for staying with us. We look forward to seeing you very soon. Best regards, Kim Nguyen
Traveling, with friends, successful, Brilliant, Oklahoma(?)”
I just chose suitable words to explain this brilliant place. All staff members are nice, room clean, my friend is lazy. So, everything is good staying this brilliant hotel. My mother is working in Korea, and I am traveling. I feel guilty. Mom, I love you.
Dear Kim, Thank you so much for nice words to describe Hanoi Brilliant Hotel & Spa. We are so pleased that our staffs, room and everything else were good enough for you and your friends to experience a brilliant stay. Rest assured that we always strive to deliver the best service so that our guests will enjoy Hanoi trip and bring home with nice memories. Hopefully, we will have more chances to welcome you back to us. Wish you all the best!!! Kim Nguyen Hotel Manager
Good price, good location, good staff”
We stayed for two nights. The staffs are nice and supportive. Their location is great to explore the old town. There was one thing which we have already told to the staff: the weakness of the water pressure for both shower and toilet. They told us that they are planning to update, so it’d be better in the near future.
Dear Nozomi, Thank you so much for writing such a wonderful review about Hanoi Brilliant Hotel & Spa. We are very pleased to know that you had a two-night excellent stay with nice staffs and great location. We are so much sorry for the water pressure. As told you, we will plan to upgrade our facilities soon. Thank you for your kind understanding. Hopefully, we will have another chance to welcome you back very soon. With the best regards, Kim Nguyen Hotel Manager
Experienced excellent service from the staff particularly from Fiona, Phi Long and Jeremy. There was another lady at front desk who accompanied me to buy medicine for my son who developed a fever. Will stay again in next visit. A small but elegant hotel with 5 star service.
Dear Chun, What a wonderful review to read!!! We are so pleased to know that you highly appreciated our service which is excellent and 5 star. Thank you so much for praising our staff, particularly Fiona, Phi Long, Jeremy and our front desk lady. Rest assured that we are always right beside our valued guests to make sure our guests fully enjoy their stay without any concerns. And we are delighted that we were successful in case of you. Hopefully, we will have another chance to welcome you and your family back soon. Wish you and your family good health, happiness & Happy New Year! Warmest regards, Kim Nguyen Hotel Manager
Convenient and Value for money”
I think hanoi can consider one of the most hospitality country. Upon reaching the hotel, most of their hotel staff will come out to welcome you. The registration process they made it easy. After provide them the necessary documents, they will handle all the registration process while you enjoying your welcome drinks. The size of the room is acceptable with the value paid. I assume all the hanoi hotel doesn't come with very spacious room size as it most of the building is tall and narrow. Toilet is clean but they are using glass door for toilet. So in terms of privacy i feels it's not so comfortable. They provide a very nice breakfast on the rooftop and just the space is limited hence it can't accommodate big crowd at once. Location of the hotel is very convenient and just a walking distance to the lake. Definitely will be one of my choice if i return to Hanoi with the value of money paid.
Dear Mei, Thank you so much for your very detailed review and nice words about Hanoi Brilliant Hotel & Spa. We are delighted to read that you enjoyed a seamless stay corresponding with the value of money paid. We are truly sorry for the not very much spacious room, frosted toilet glass door and limited restaurant, but we are glad that you kindly understand the common situation in Hanoi hospitality. Rest assured that we continuously strive to provide an exceptional experience for all our guests as well as to look up to your expectations. Thank you again for taking time sharing your personal experience with us, and we are proud of being your choice when you return to Hanoi. We are all looking forward to seeing you again. Best regards, Kim Nguyen Hotel Manager
Change of hotel, but nice staffs”
They changed the hotel to another one nearby on the check in day due to unforeseen circumstances. Staffs dealt with it quite gracefully. would have preferred if it didnt happen. Hotel was decent and has nice location.
Dear Ai, On behalf of our team, we are deeply sorry for the unfortunately problem with our hotel. We feel very sad for this situation and look forward to your kind sympathy. We wish to have a chance to welcoming you here at Hanoi Brilliant Hotel and Spa in the future. Wish you all the best. Dante Hua (Mr.) Customer Service Manager.
Good location and fabulous customer service”
Took an enclosed unit with two bedrooms (not connecting though) for my parents and myself, which gave us the needed privacy from other rooms on the same floor. The hotel is near to hoan kiem lake and surrounded by shops and restaurants. The friendly staff were attentive to our needs - thanks to Puong Tran and Liem (hope got their names right) and their other fellow colleagues who made our stay at this hotel a pleasant enjoyable one!
Dear Kok, It is a great pleasure to read such a warm-hearted review like yours about Hanoi Brilliant Hotel & Spa. We are pleased to know you and your parents enjoyed a pleasant stay in our connecting room. Thank you for highlighting our central location and attentive staff, especially Phuong and Liem. I will pass your words to them. They must be very happy, of course. Once again, thank you so much for choosing us and we are looking forward to welcoming you back soon. Best regards, Kim Nguyen Hotel Manager
The hotel was near the lake, and other establishments. The people from the reception made us feel like we were coming home every time we returned from our daily trips outside. Phil and Ms. Huong (actually, everybody!) were very helpful in answering all my queries. They have currency exchange for their guests. They efficiently arranged our transfer from the airport to the hotel as we arrived midnight. Breakfast may not have a wide variety but it was delicious and generous... try their ca phe sua da. The hotel also let us leave our baggage when we checked out (since our flight out was again late at night) and even offered us a place to freshen up before we went to the airport at no cost. Thanks again, everyone! I already recommended the hotel to a friend, and it will definitely be my choice upon my return.
Dear Edel, Thank you so much for posting such a detailed, heartwarming review about Hanoi Brilliant Hotel & Spa. It is great to hear your praises about our location, which is very near Hoan Kiem lake, Cathedral, Water Puppet Show, etc. It is also great to know every member of our hotel team such as Phil and Huong made you feel like home with their friendly attitude and helpful service. Thank you for highlighting our breakfast and iced milk coffee. We are pleased to know you enjoyed food and drinks and appreciated our little things such as baggage storage or freshening-ups. We are also grateful to you for recommending our hotel to your friend and for your definite choice when you return to Hanoi. Rest assured that we are already looking forward to welcoming you back again. Best regards, Kim Nguyen Hotel Manager
Great service and location”
Our family stayed here for a week. We really appreciate the warmest service that all staffs have showed to help us enjoy our holiday with my little naughty boy. Staffs responsed all our requests with their full kind. Thank you and will come back.
Dear Pham, Thank you for taking the time to share your wonderful experience with Hanoi Brilliant Hotel & Spa on Agoda. We will never grow tired of reading your compliments about our helpful staff. We are happy to hear that you and your family enjoyed your stay with us and really appreciated our warm service. We will continue living up to our commitment to a service that comes from the heart and hope that your review will inspire others to discover our hotel. Thank you so much for your plan to come back to Hanoi Brilliant Hotel and Spa. We all look forward to welcoming you and your family back in a near future. With kind regards, Kim Nguyen Hotel Manager
New, clean hotel.”
Absolutely loved this hotel! From the staff to the cleanliness up to the location (which was right in the middle of Old Quarters). Only downside was probably the lack of window for my room. Otherwise, great place. Would definitely come back when I visit Hanoi again.
Dear Ashley, Thank you indeed for posting your most positive feedback of your stay at Hanoi Brilliant Hotel & Spa. We are very much pleased to hear that you absolutely love our hotel in various aspects such as staffs, cleanliness and location. As for the room, we are terribly sorry that there is no outside window in your room. Due to land layout, it is impossible for all rooms to have an outside window. However, to better ventilate the room with inflow of fresh air, a corridor window is made. Also, to compensate for it, this kind of room is rated lower, saving your budget, than its counterpart with an outside window. Anyway, please accept our sincere apology for this inconvenience. All of us are truly thankful for your return. Kindly rest assured that there is already a warm welcome awaiting you here for your next visit to Hanoi. With best regards, Kim Nguyen Hotel Manager
The hotel is very clean.The layout of deluxe room is very user-friendly. The toilet is very spacious and clean despite of the white floor tiles. Every staff in the hotel was very friendly and attentive. They can communicate well in English. The bellboy is always smiling and helping us with our bags. The buffet breakfast spread is reasonable. The iced vietnamese coffee is very yummy. The staff is always clearing our tables and delivering our orders promptly. We are very happy with our stay. Ill definitely stay again in this hotel. Great Team and Keep up the good work. There's a 24 hrs convenience shop just 2 minutes walk with plenty of stores to buy cheap products within a stone throw away. thank you
Dear SUK, I really would like to thank you very much for taking time to share your experiences at Hanoi Brilliant Hotel & Spa. We are absolutely delighted that we were able to create lasting memories for you. We are so thrilled to read that you highly appreciated our deluxe room, its cleanliness & spaciousness. We are also pleased to hear our staffs were able to impress you with their friendliness and helpfulness. Thank you a lot for emphasizing our breakfast, iced coffee and location. We are proud of locating at a central point surrounded by many shops & restaurants. As we place great importance in providing our guests great experiences, your feedback and encouragement is a big source of motivation for us to keep up good work. We all hope to welcome you back soon. Kind regards, Kim Nguyen Hotel Manager
Good Location, Great Breakfast”
As I prefer a hotel close to Old Quarter, I pick Hanoi Brilliant. It's a few steps from Cathedral Church and beside the lake. Very clean room and bedding and the breakfast is semi-buffet served up in 9th floor with spectacular view. Everything is good except massage service would close at 10:00pm and the last admission is 9:00pm. A little bit too early.
Dear KIM, Thank you so much for having taken the time to write such a favorable review of Hanoi Brilliant Hotel & Spa and for your compliments. It is very delightful to read that you enjoyed all aspects of our property and service. I’m also extremely glad that our prime location quickly leads you to Hoan Kiem lake and Cathedral. Thank you for praising our room, bedding and breakfast. We are sorry to hear that for you, The Touch Spa closes a bit early. Kindly be noted that our service strongly focuses on not only the quality and but also the sanitation. 10h00 p.m. is set as closing hour so that there is enough time for us to clean up and prepare for the next morning. Also, 10h00 p.m. is a standard business hour, so we look forward to your kind understanding. From all of us at Hanoi Brilliant Hotel & Spa, we thank you for your wonderful review and hope to host you again soon! Best regards, Kim Nguyen Hotel Manager