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Hanoi Brilliant Hotel and Spa
Hanoi Brilliant Hotel and Spa
Hanoi Brilliant Hotel and Spa
Hanoi Brilliant Hotel and Spa
Hanoi Brilliant Hotel and Spa
Hanoi Brilliant Hotel and Spa
Hanoi Brilliant Hotel and Spa

Removed from saved list

9.1

Exceptional

1,167 reviews

1,167 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Mekong Quilts

Airashi Silk

20 m

Hoan Kiem Lake Walking Street

20 m

Royal Silk

30 m

Curve - 24 Hour Tailoring

40 m

Popular landmarks
St. Joseph's Cathedral

190 m

Old Quarter

400 m

Hoa Lo Prison

680 m

Vietnamese Women's Museum

840 m

Vietnam Military History Museum

1.0 km

Closest landmarks
IndochinaSilk

110 m

Hai Van Printing and Embroidery Shop

110 m

Yen Boutique - Hanoi Tailor Made Clothes

110 m

Tagilis

110 m

Kenly Silk

110 m

Hanoi Brilliant Hotel and Spa

44 Hang Trong Str, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hoan Kiem District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3.5 stars, this high-quality property provides guests with access to massage, steamroom and spa on-site.

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Highlights

Sparkling clean

Located in heart of Hanoi

Top Value

Check-in [24-hour]

Airport transport

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Sauna

Spa

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

6 travelers have booked today.

Value for money9.1
Distance to city center0.1 km
Location rating9.4
Nearest airportGia Lam Airport (NULL)
Distance to airport4.3 km

Rooms available at Hanoi Brilliant Hotel and Spa

Deluxe Double or Twin Room with City View
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Family Suite with Balcony and City View
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 2 double beds
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Presidential Suite
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
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Suite terrace
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Connecting Room City View
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed and 2 single bed...
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Executive Suite City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Suite Family Balcony City View
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 double beds
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Junior Suite City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Connecting Rooms
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Hanoi Brilliant Hotel and Spa?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hanoi Brilliant Hotel and Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hanoi Brilliant Hotel and Spa?

Hanoi Brilliant Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Brilliant Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hanoi Brilliant Hotel and Spa has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hanoi Brilliant Hotel and Spa?

Adults can enjoy breakfast offered with an additional charge of 8 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hanoi Brilliant Hotel and Spa?

Hanoi Brilliant Hotel and Spa features an on-site restaurant for your dining convenience. Breakfast is served here. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

What is the smoking policy at Hanoi Brilliant Hotel and Spa?

Hanoi Brilliant Hotel and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hanoi Brilliant Hotel and Spa

  • 10

    Exceptional
    Location

    "The hotel is in a perfect location."

    Francisco

    |

    June 27, 2022

  • 10

    Exceptional

    "My group of 3 stayed at Hanoi Brilliant hotel in the May and they were excellent in providing us with the help we needed to get around Hanoi."

    Timothy

    |

    June 2, 2022

  • 10

    Exceptional

    "While staying there, i felt food so much."

    DONGYOUNG

    |

    April 8, 2022

Property ranking|Compared to 2,534 Hanoi properties
See all rankings
Location score
9.4/10
Service score
9.5/10
Value for money score
9.1/10
Room size
42 sqm.
Better than
97
%
of Hanoi properties
Better than
96
%
of Hanoi properties
Better than
95
%
of Hanoi properties
Bigger than
95
%
of Hanoi properties
Overall rating:

9.1

Exceptional
979 reviews
Cleanliness
9.0
Facilities
8.5
Location
9.4
Read all reviews >
What travelers say they love:
Will definitely recommend it to friends.
Chen from Taiwan
Group
More about Hanoi Brilliant Hotel and Spa

More about Hanoi Brilliant Hotel and Spa

Hanoi Brilliant Hotel and Spa

You'll love the exceptional convenience during your stay at Hanoi Brilliant Hotel and Spa, located right in the heart of the city center, with an easy access to everything in Hanoi. The true local flavors and culture of Hanoi are yours with a stay at Hanoi Brilliant Hotel and Spa, located just 400 m from the famous Old Quarter.
Take advantage of a wealth of unrivaled services and amenities at Hanoi Brilliant Hotel and Spa. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hanoi can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hanoi Brilliant Hotel and Spa. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Hanoi Brilliant Hotel and Spa. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hanoi Brilliant Hotel and Spa offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee.
Throughout the day, you can enjoy the activities offered at Hanoi Brilliant Hotel and Spa. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Hanoi has to offer. Learn about the city's art history with a day at Vietnam Museum of Ethnology located 5.3 km away, where you can see collections by famous artists.


Reasons to stay here

Verified reviews score this hotel higher than 94% of accommodations in the city on value for money.
Travelers who stayed here really appreciated the location, scoring it better than 96% of the city's other options.
This hotel's staff and services score higher than 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

30 mentions

Housekeeping

16 mentions

Internet

3 mentions

Languages spoken

  • English
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Alarm clock
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Mini bar
  • Non-smoking
  • Phone
  • Refrigerator
  • Scale
  • Seating area
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: Asian, European, Vietnamese
  • Menu: Buffet, A-la-carte
Location
44 Hang Trong Str, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam
Exceptional
Location

9.4

Airports

  • Gia Lam Airport (NULL)
    4.3 km 21 min drive
  • Noi Bai International Airport (HAN)
    21.4 km 44 min drive

Public transportation

  • Hanoi Railway Station
    1.1 km 16 min walk

Hospital or clinic

  • 24h
    330 m

Shopping

  • Night Market
    630 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • St. Joseph's Cathedral
    190 m
  • Old Quarter
    400 m
  • Hoa Lo Prison
    680 m
  • Vietnamese Women's Museum
    840 m
  • Vietnam Military History Museum
    1.0 km
  • Temple of Literature & National University
    1.6 km
  • One Pillar Pagoda
    1.7 km
  • Ho Chi Minh Mausoleum
    1.7 km
  • Presidential Palace Historical Site
    1.8 km
  • Vietnam Museum of Ethnology
    5.3 km

Nearby landmarks

  • Mekong Quilts
  • Airashi Silk
    20 m
  • Hoan Kiem Lake Walking Street
    20 m
  • Royal Silk
    30 m
  • Curve - 24 Hour Tailoring
    40 m
  • Circle K
    70 m
  • Suffusive
    70 m
  • Phuong Dong Art Shop
    80 m
  • Vietnam Cultural
    80 m
  • Clouds
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee20 USD
  • Distance from city center0.1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)8 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Number of floors10
  • Number of restaurants1
  • Number of rooms 30
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2017
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hanoi Brilliant Hotel and Spa from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.0
Facilities8.5
Location9.4
Service9.4
Value for money9.1
High score for Hanoi
Rating
9+ Exceptional (390)
8-9 Excellent (79)
7-8 Very Good (37)
6-7 Good (10)
<6 Below Expectation (25)
Time of the year
Mar - May (118)
Jun - Aug (125)
Sep - Nov (143)
Dec - Feb (155)
All guests (979)
All room types
All languages

Show reviews that mention 

Showing 541 verified guest comments
12345
10.0
Exceptional
FLORENCIO from Philippines
Family with teens
Deluxe Room
Stayed 3 nights in April 2019

Truly Brilliant Boutique Hotel”

My septuagenarian parents and I went to Vietnam for the first time and we stayed at the Hanoi Brilliant Hotel for 4 nights. AS TO LOCATION, the Hanoi Brilliant is perfect being close to many restaurants, street diners, and shops. A bank with good rates is just 20 meters away. Hoan Kiem Lake is a short leisurely wallk from the hotel. AS TO THE HOTEL FACILITIES, both the bedroom and bathroom were very spacious and well-provided. Although there was no window to the inner rooms, I never felt claustrophobic at any time. The room was thoroughly cleaned everyday. Breakfast buffet was served daily at the top floor that kept us full to beyond lunchtime. AS TO THE STAFF, they were the best part of the hotel experience. The front desk staff was very courteous and really aim to please their guests. They even went out of their way by accompanying us to a nearby restaurant we couldn't find. They even surprised my dad with a cake on his birthday. We were sad to leave but will surely return.

Reviewed May 03, 2019

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Dear Florencio, Thank you for spending your time to review our Hanoi Brilliant Hotel and Spa. We are very glad to know that you really enjoyed the trip with our hotel. Rest assured that we are always right beside our valued guests to make sure our guests fully enjoy their stay without any concerns. And we are delighted that we were successful in case of you. Hopefully, we will have another chance to welcome you back soon. Best regards. Dante Hua. Customer Service Manager.

Responded May 06, 2019
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Luluk from Indonesia
Family with teens
Deluxe Room
Stayed 5 nights in June 2018

Serve With Heart”

During a five-day stay at Hotel Brilliant, everything at this hotel is perfect. Like most smaller hotels in Hanoi, especially around the old town, Hotel Brilliant strives to provide the best service. In our opinion, Hotel Brilliant has succeeded in doing so. The location of the hotel is very close to the hustle center of Hoan Kiem lake. The hotel rooms are fully equipped and functional. The mattresses are clean and comfortable. Breakfast is complete enough, you can try PHO and iced Vietnamese coffee, it is delicious. The staff are working hard, something that we have rarely encountered in the hotel industry these days. We highly recommend this hotel for those visiting Hanoi.

Reviewed June 19, 2018

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Dear Luluk, Thank you so much for reviewing Hanoi Brilliant Hotel & Spa on Agoda and highly appreciating our service and staffs. It is a great pleasure for us to hear your 5-day stay with us was perfect with fully equipped rooms, clean beds, comfortable mattresses, sufficient breakfast, delicious food and drink. It is also glad to know you highly appreciate our staffs for their working attitude and efforts. The whole hotel team will be much of joy as they managed to deliver the best service to guests. We sincerely thank you for recommending Hanoi Brilliant Hotel & Spa to other visitors and we are looking forward to welcoming you back soon. With best regards, Kim Nguyen Hotel Manager

Responded June 26, 2018
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Ronaldo from Philippines
Group
Deluxe Room
Stayed 4 nights in May 2019

It's really a brilliant hotel.”

Stayed here for 4 nights with my cousin, and we had an excellent time. The staffs were accommodating even if we arrived during the wee hours of the morning. The other staffs were engaging and easy to talk to. Breakfast everyday is varied with some old time classics of pho, eggs, bacon, sausages always present. Location is near to shops and walking tour trails, Hoan Kiem lake & St. Joseph's cathedral. Lot's of places to eat around; the have an excellent spa; the room we stayed in was compact, comfortable, and clean. If I come back to Hanoi, I'll definitely stay in this place again, really value for money. Brilliant!

Reviewed May 19, 2019

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Dear Ronaldo, It is such a heartwarming review from you. Thank you very much for spending your precious time to rate our Hanoi Brilliant Hotel and Spa. We are very happy to know that our variety breakfast is always waiting for you in every morning, our best location made you feel easier to explore the city, our spa helped you relax after every long day travel. Above all, our staff always ready for your every single request. Your compliments is a big reward to all of our team. We hope to see you again in the very near future. Wish you all the best. Dante Hua (Mr.) Customer Service Manager.

Responded May 22, 2019
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Yeeun from South Korea
Solo traveler
Deluxe Room
Stayed 2 nights in September 2019

Friendly, kind staffs and great location”

The staffs were extremely kind, nice and very friendly. Kept asking if there was any inconvenience or anything to improve. We arrived very late at night and the light was off and the entrance was closed. But as soon as we approached the staffs quickly came out and helped us check in. The breakfast was also great, we ordered some extra menus too. Hotel is located at a perfect place, it's close to the Hoan Kiem Lake and other touring spots. We could stop by and take short rest while travelling around. We could even take a shower after checking out, before leaving for the airport. Hotel Spa is also nice, but I would recommend you to get massage in the morning or in the afternoon. We got massage two times, and one in the afternoon and one in the night. But the therapists seemed very tired, didn't have much energy left. Overall much satisfied. Would definitely visit again when I go to Hanoi.

Reviewed September 20, 2019

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Dear Yeeun, Thank you very much for your maximum rating Hanoi Brilliant Hotel and Spa. It is such a great honor for us to be your choice. We are delighted that our service and accommodation met your expectation. Your review is a big reward to all of our team. We really appreciate your kindness and look forward to your return in a very near future. Wish you all the best. Dante Hua. Customer Service Manager.

Responded September 23, 2019
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Jonas from Switzerland
Couple
Deluxe Room
Stayed 1 night in February 2020

Brilliant, like the name.”

Booked a night at this hotel after having bad experiences at another hotel in the Hanoi Old Quarter. The Brilliant Hotel is in our experience been pretty much exactly like the name says -brilliant. Our room was fantastic. Very clean, fresh, way better than I expected and the bath room the cleanest and best we've had on our Asian travels so far. For a young couple this was perfect and a life saver, since its not a guarantee to find such an accomodation on short notice, I guess we were very lucky and fortunate to stay here. When we come back to Hanoi we will definately stay here again. Special thank you and compliments to the young gentleman with glasses at the reception who introduced himself as "dragon" and took amazing care of us at arrival and departure the next day. Very friendly and professional, I almost felt bad we could not stay longer in that wonderful room. Thank you for the upgrade. We had a great stay.

Reviewed February 05, 2020

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10.0
Exceptional
Magdelene from Malaysia
Group
Deluxe Room
Stayed 4 nights in May 2019

Exceptional”

The staff at Hanoi Brilliant Hotel and Spa are very friendly and helpful. When we got lost, they even helped to book a Grab to pick us up. The spa is very good as well. We were pleasantly surprised when we were given breakfast to take away as our flight was early in the morning. We had a good time and miss the wonderful staff at the hotel.

Reviewed May 26, 2019

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Dear Magdelene, Thank you you spending your time review our Hanoi Brilliant Hotel and Spa. We are pleased to know that all of our team have brought you the best time here. Our staff have gone beyond to fulfill all of your request. Once again, thank you for choosing our hotel and hope to see you again in the near future. Best regards. Dante Hua (Mr.) Customer Service Manager

Responded May 28, 2019
Hanoi Brilliant Hotel and Spa
9.2
Exceptional
kok from Malaysia
Group
Connecting Rooms
Stayed 4 nights in October 2018

Good location and fabulous customer service”

Took an enclosed unit with two bedrooms (not connecting though) for my parents and myself, which gave us the needed privacy from other rooms on the same floor. The hotel is near to hoan kiem lake and surrounded by shops and restaurants. The friendly staff were attentive to our needs - thanks to Puong Tran and Liem (hope got their names right) and their other fellow colleagues who made our stay at this hotel a pleasant enjoyable one!

Reviewed October 29, 2018

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Dear Kok, It is a great pleasure to read such a warm-hearted review like yours about Hanoi Brilliant Hotel & Spa. We are pleased to know you and your parents enjoyed a pleasant stay in our connecting room. Thank you for highlighting our central location and attentive staff, especially Phuong and Liem. I will pass your words to them. They must be very happy, of course. Once again, thank you so much for choosing us and we are looking forward to welcoming you back soon. Best regards, Kim Nguyen Hotel Manager

Responded October 30, 2018
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Rainbow from Hong Kong SAR, China
Group
Suite Family Balcony City View
Stayed 1 night in April 2019

EXCELLENT hotel in Hanoi”

My friends and I do not have much time for planning the trip. The hotel staff, Mai Le, did help us saving time from researching on the website. The staff are valuable assets to the hotel. They tried their best to accommodate our request. Special thanks to Dante, Jeremy, Liam and Mai Le, for their caring during our stay in the hotel. We had so much fun here. We would definitely stay in Hanoi Brilliant when we return to Hanoi.

Reviewed May 06, 2019

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Dear Rainbow, It is such a heartwarming review from you. We are glad to know that you and your friends had an excellent stay with our Hanoi Brilliant Hotel and Spa and above all the great thing like delicious breakfast, best location, cleanest room, our staffs have gone beyond to bring you a memorable stay. Thank you for being our guest and hopefully we will have a chance to welcome you back in your next visit. Wish you all the best. Dante Hua Customer Service Manager

Responded May 12, 2019
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
JINYOUNG from South Korea
Couple
Suite terrace
Stayed 2 nights in January 2019

Remembering the Hanoi Brilliant Hotel”

I still can't forget the scenery of Hanoi. I was impressed by the accessibility of Hanoi Brilliant Hotel and the kindness of the staff. If I go again, I will choose the Brilliant Hotel. I will go back to room 700 where I stayed.

Reviewed January 20, 2019

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Dear Jinyoung, Thank you so much for sharing your personal love for Hanoi Brilliant Hotel & Spa. We are pleased that you left Hanoi with nice memories, and you will stay in the room 700 again. Rest assured that our staffs always strive to best serve our valued guests, and we are proud of having impressed you. Please keep our nice memories in hearts. We believe that time is not so long, and we will meet each other again soon at our lobby. Best regards, Kim Nguyen Hotel Manager

Responded January 29, 2019
Hanoi Brilliant Hotel and Spa
9.2
Exceptional
Jerry from Hong Kong SAR, China
Couple
Junior Suite City View
Stayed 3 nights in April 2018

Great hotel with superb and 5 star service ”

I really recommend this hotel if you go to Hanoi. This hotel literally provided a superb service. Fiona , one of the staff hotels, took time to explain the city map and gave us some good recommendations to eat. Not only her, all the staffs were very friendly and polite. Room was very clean and always smells very nice . Every time we get back to hotel , room is always tidy and clean. It makes very comfortable staying inside the room. Location is superb, close to attractions, and restaurants. The day we went back to airport early in the morning , they packed us a to go box for breakfast! Don't need to stay at 5 star hotels if you go to Hanoi.. just stay at this hotel!

Reviewed April 09, 2018

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Dear JERRY, I would like to express my words of thanks for all the kind comments posted in your feedback. We are certainly more than pleased we have managed to live up to your expectations. Thank you for emphasizing our superb and convenient location and cleanliness. I am especially delighted to read about the excellent service of my team, who are always helpful and friendly. I will be sharing your words of appreciation with all the members of our team, specially with Fiona, and I am sure she will appreciate them very much. I am also pleased to learn our to-go breakfast box made your stay with us more special. Again, thank you very much for recommending our hotel to other travellers, which is precious and valuable to me, our team and our business. We highly appreciate your kind support. Should you be returning to Hanoi in the future, we will be delighted to be your host again. Warm Regards, Kim Nguyen Hotel Manager

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Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Kim from Hong Kong SAR, China
Business traveler
Deluxe Room
Stayed 1 night in September 2018

Good Location, Great Breakfast”

As I prefer a hotel close to Old Quarter, I pick Hanoi Brilliant. It's a few steps from Cathedral Church and beside the lake. Very clean room and bedding and the breakfast is semi-buffet served up in 9th floor with spectacular view. Everything is good except massage service would close at 10:00pm and the last admission is 9:00pm. A little bit too early.

Reviewed September 12, 2018

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Dear KIM, Thank you so much for having taken the time to write such a favorable review of Hanoi Brilliant Hotel & Spa and for your compliments. It is very delightful to read that you enjoyed all aspects of our property and service. I’m also extremely glad that our prime location quickly leads you to Hoan Kiem lake and Cathedral. Thank you for praising our room, bedding and breakfast. We are sorry to hear that for you, The Touch Spa closes a bit early. Kindly be noted that our service strongly focuses on not only the quality and but also the sanitation. 10h00 p.m. is set as closing hour so that there is enough time for us to clean up and prepare for the next morning. Also, 10h00 p.m. is a standard business hour, so we look forward to your kind understanding. From all of us at Hanoi Brilliant Hotel & Spa, we thank you for your wonderful review and hope to host you again soon! Best regards, Kim Nguyen Hotel Manager

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Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Ya from Taiwan
Couple
Junior Suite City View
Stayed 1 night in September 2019

Perfect!”

This is the best hotel we stay during our hanoi trip. we loved it so much and we regreat that we only booked for 1 night there. we tried to ask to stay more nights, but unfortunately they are fully booked. but they are really kind to help us arrange. Very sweet of them. we love the staffs, they are very nice and sweet. I love the spa so much, reasonable price and skill is well done. conclusion, we love it and definately recomanded and will be there again for sure.

Reviewed October 01, 2019

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Dear Ya, Thank you very much for top rating Hanoi Brilliant Hotel and Spa. We are delighted that you have completely satisfied with our service and facilities. It's a pity that we didn't have room to accommodate you longer with us. Hope that we can have a chance to welcome you back in the nearest future. Wish you all the best. Dante Hua Customer Service Manager

Responded October 19, 2019
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
manutchporn from Thailand
Group
Suite terrace
Stayed 3 nights in April 2019

Best location in Hoankiem ”

This is my second visit to Hanoi Brilliant hotel Me and my friends really enjoy the stay, Impressed the services. The location is really convenient it is near all landmark few minutes walk only. see you again Hanoi brilliant by this year :)

Reviewed May 01, 2019

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Dear manutchporn! What a lovely review that you have written about our Hanoi Brilliant Hotel and Spa. We are pleased that our staffs, location and facilities were up to your expectations. Rest assured that we always try our best to deliver a high quality of accommodation to you because we hope the time you spent in Hanoi will be your sweet memories. Hope to see you soon. Best wishes to you. Dante Hua Customer Service Manager

Responded May 06, 2019
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Tara from United States
Group
Executive Suite City View
Stayed 2 nights in November 2019

Exceptional”

Excellent location to walk around Hanoi. Quiet to sleep. Room was clean and balcony was lovely. Breakfast was awesome and the staff of the hotel and the spa were helpful and a pleasure to speak with. The massage and facial was amazing. Our flight was early and they provided us breakfast to go. Customer service was above and beyond and was the perfect finish to our stay in Vietnam. I will stay here again and highly recommend it.

Reviewed November 29, 2019

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10.0
Exceptional
SOYEON from New Zealand
Couple
Deluxe Room
Stayed 3 nights in July 2018

Brilliant gem in Hanoi!!”

My boyfriend and I've stayed at this little gem hotel for 3nights as the first hotel in Vietnam. It was an excellent choice!! The room was tidy up well with clean linens and towels and quite at night. The air conditioner didn't spread out smell and worked really well. Breakfast buffet was also good enough and the menus slightly changed everyday so it wasn't boring at all. Especially the service of staff was great and they always cared about all costumers carefully during breakfast time. Most of all, the real gem of this hotel was all staff members. They were always ready to help us with full of kindness. When we had a serious stomachache manger Fiona brought us to the pharmacy and helped us to buy some medicine. It was very moved and thankful. The staff members kept their smile and kindness all the time. It was pure and genuine. I really appreciate all of your services and cares for us. If I travel to Hanoi I'll definitely stay again to see your beautiful smile!!!

Reviewed July 27, 2018

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Dear SOYEON! Thank you very much for sharing your wonderful feedback of your stay with us. We are so moved to learn how much you appreciated our service and property. Thank you for praising our staff, especially Fiona, who are always kind and friendly. Indeed, they are our real gem. It is very lucky for us to have them as our co-workers. It is also glad to hear the hotel facilities are working properly, breakfast is served with various dishes. I will definitely share your nice comments with the whole team. It was their pleasure to assist you before your arrival and the staff was delighted to host you here during your next stay. We truly hope to see you at Hanoi Brilliant Hotel & Spa again! Best regards, Kim Nguyen Hotel Manager

Responded July 30, 2018
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Chen from China
Solo traveler
Executive Suite City View
Stayed 5 nights in February 2019

Excellent ”

Good location, you can find the Circle K, PHO 10 and Cafe Runam within 500m. Near to the Hoan Kiem Lake, you can walk along the lake after dinner. The staffs are kindly and helpful. Highly recommand and will stay again.

Reviewed February 18, 2019

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Dear Mr. Chen, Thank you very much for the best scoring Hanoi Brilliant Hotel and Spa. You review is the biggest reward for our team. We are pleased that you were completely satisfied with our service and location. Rest assured that we keep doing our good work to look up to your expectations. Once again, thank you so much for staying with us. We are looking forward to welcoming you back soon. Best regards, Dante Hua Customer Service Manager

Responded March 01, 2019
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
SONG from Singapore
Solo traveler
Deluxe Room
Stayed 2 nights in January 2019

Excellent Stay”

I had a wonderful stay while at Hanoi thanks to the comfort and their emphasis on cleanliness of the hotel, and the room. The room was nicely designed with my favourite colour. Feel it was the best room that suits my taste. And aside that, breakfast was amazing. Limited selection, but made of quality produce and passion. And the staff was very friendly and helpful, with strong command of English compared to the general public and other hotels nearby. Overall, it was a 5-star stay at a very reasonable price.

Reviewed January 20, 2019

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Dear Song, Woa, your review is just fantastic!!! Thank you so much for writing it. We really appreciate your kind compliments on every aspect of our property and service, and we are glad that you experienced a 5 star accommodation at a very reasonable price. Rest assured that we keep improving our service day by day by listening to guests's feedback, and yours made us proud that we are on the right track. Once again, thank you so much for staying with us. We look forward to seeing you very soon. Best regards, Kim Nguyen

Responded January 30, 2019
Hanoi Brilliant Hotel and Spa
8.4
Excellent
Mei from Malaysia
Group
Deluxe Room
Stayed 2 nights in December 2018

Convenient and Value for money”

I think hanoi can consider one of the most hospitality country. Upon reaching the hotel, most of their hotel staff will come out to welcome you. The registration process they made it easy. After provide them the necessary documents, they will handle all the registration process while you enjoying your welcome drinks. The size of the room is acceptable with the value paid. I assume all the hanoi hotel doesn't come with very spacious room size as it most of the building is tall and narrow. Toilet is clean but they are using glass door for toilet. So in terms of privacy i feels it's not so comfortable. They provide a very nice breakfast on the rooftop and just the space is limited hence it can't accommodate big crowd at once. Location of the hotel is very convenient and just a walking distance to the lake. Definitely will be one of my choice if i return to Hanoi with the value of money paid.

Reviewed December 19, 2018

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Dear Mei, Thank you so much for your very detailed review and nice words about Hanoi Brilliant Hotel & Spa. We are delighted to read that you enjoyed a seamless stay corresponding with the value of money paid. We are truly sorry for the not very much spacious room, frosted toilet glass door and limited restaurant, but we are glad that you kindly understand the common situation in Hanoi hospitality. Rest assured that we continuously strive to provide an exceptional experience for all our guests as well as to look up to your expectations. Thank you again for taking time sharing your personal experience with us, and we are proud of being your choice when you return to Hanoi. We are all looking forward to seeing you again. Best regards, Kim Nguyen Hotel Manager

Responded December 20, 2018
Hanoi Brilliant Hotel and Spa
9.6
Exceptional
KAZU from Japan
Solo traveler
Executive Suite City View
Stayed 2 nights in September 2018

Excellent hotel”

Here is excellent hotel of near Hoan Kiem lake. Hospitality is so good and location is nice. Unfortunately water pressure of shower was sometimes lower.

Reviewed September 22, 2018

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Dear KAZU, Thank you very much for choosing Hanoi Brilliant Hotel & Spa for your recent stay in Hanoi. We are delighted to know that you had a special experience with us and you found our property excellent thanks to the location near Hoan Kiem lake and friendly service. We are sorry to hear the water pressure of shower is sometimes lower. Kindly be noted that this problem is temporary and uncommon at our hotel. Please contact the reception if you may encounter this problem. Our technical team will manage to fix it. We are all looking forward to welcoming you back soon. Best regards, Kim Nguyen Hotel Manager

Responded September 24, 2018
Hanoi Brilliant Hotel and Spa
10.0
Exceptional
Yi from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 1 night in September 2019

Good place to stay at Hanoi”

A convenient place to stay at Hanoi with friendly and helpful staff. Breakfast is fine. The Touch Spa is nice and reasonably priced although the construction next door was too noisy and affected a bit. Overall it is a very nice place and the room is clean. We got free upgrade for the first night to executive room.

Reviewed September 29, 2019

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Dear Yi, Thank you very much for spending your precious time to review our Hanoi Brilliant Hotel and Spa. It is such a great pleasure for us to be your accommodation for this trip to Hanoi. We are delighted that you love our best location, good breakfast, nice spa and helpful staff. Your compliment is a big reward to all of our team. We hope to have a chance to welcoming you back in the near future. Wish you all the best. Dante Hua. Customer Service Manager.

Responded October 03, 2019
Hanoi Brilliant Hotel and Spa
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