Hanoi Charming Guesthouse
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Hanoi Charming Guesthouse

9B YEN THAI, Old Quarter, Hanoi, Vietnam, 1000
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 Hanoi Charming Guesthouse
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    Hanoi Charming Guesthouse Reviews

    7.8
    Very good
    /10
    (133 reviews)See what guests said
    8.8
    Excellent

    "Location is great, walking distance to most of attractions."

    Adam

    -

    July 10, 2016

    8.5
    Excellent service

    Things you’ll love about Hanoi Charming Guesthouse

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • St. Joseph's Cathedral (Nha Tho Lon)340 m
  • Old Quarter480 m
  • Hoan Kiem Lake540 m
  • Hoa Lo Prison680 m
  • Vietnam Fine Arts Museum1.12 km
  • Temple of Literature1.25 km
  • Ho Chi Minh Mausoleum1.42 km
  • One Pillar Pagoda1.57 km
  • West Lake2.36 km
  • Vietnam Museum of Ethnology5.19 km
  • Don't miss out!

    3 travelers have booked today.

    Value for money7.9
    Distance to city center1.3 km
    Location rating8.6
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.4 km

    Rooms available at Hanoi Charming Guesthouse

    7.5
    Very good
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds or 1 double b...
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    Executive Double or Twin
    Executive Double or Twin
    ...
    • Room size: 22 m²/237 ft²
    • 1 double bed or 2 single be...
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    Standard Double
    Standard Double
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
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    Run of House
    Run of House
    ...
    • Shower
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    Triple Room, 2 Bedrooms
    Triple Room, 2 Bedrooms
    ...
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      Standard Room
      Standard Room
      ...
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        Triple superior
        Triple superior
        ...
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          Deluxe Room
          Deluxe Room
          ...
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            Executive Double Room
            Executive Double Room
            ...
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              Luxury Room Shared Bed - City view
              Luxury Room Shared Bed - City view
              ...
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                What people love about Hanoi Charming Guesthouse

                • 10.0
                  Exceptional
                  Staff 

                  "THE STAFF GAVE GOOD ADVICE ABOUT GOING TO NIGHT MARKET AFTER WE RETURNED FROM HANOI BAY TRIP ."

                  Yong K.

                  |

                  December 15, 2017

                • 6.8
                  Good
                  Staff 

                  "Friendly, helpful staff, speaks quite good english."

                  Siegfried

                  |

                  April 5, 2018

                • 8.8
                  Excellent
                  Breakfast

                  "Good options for breakfast."

                  Kyle

                  |

                  October 20, 2017

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                More about Hanoi Charming Guesthouse

                More about Hanoi Charming Guesthouse

                8.0
                Very good

                "The location is very good, the staff very friendly and they..."

                Marcus

                |

                November 24, 2017

                An overview

                Show less

                What they offer

                8.8
                Excellent

                "Staff are friendly."

                Kyle

                |

                October 20, 2017

                Read more reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                Vietnamese cuisine
                Vietnamese cuisine
                Dung Hoa Pho Co
                100 m Vietnamese
                Xoi Ba Thao
                110 m Vietnamese
                Pho ga Phu Doan
                110 m Vietnamese
                American cuisine
                American cuisine
                Jalus vegan kitchen & cafe
                210 m American, Asian, Cafe
                Le Palmy Restaurant
                280 m American, Eastern European, Vietnamese
                La Place
                330 m American, Asian, Cafe
                Asian cuisine
                Asian cuisine
                Hong Ngoc Dynastie restaurant
                50 m Asian, European, Vietnamese
                Dac Kim
                50 m Asian, Vietnamese
                Hanoi Garden Restaurant
                70 m Asian, Vietnamese

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

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                Some helpful facts

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                Reviews of Hanoi Charming Guesthouse from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (133)
                7.8
                /
                10
                Cleanliness7.1
                Facilities6.7
                Location8.6
                Room comfort and quality7.5
                Service8.5
                Value for money7.9
                All languages
                All guests (133)
                All room types

                Show reviews that mention 

                Showing 99 verified guest comments
                12345
                8.0
                Excellent
                Fiona from Singapore
                Family with young children
                Stayed 8 nights in December 2017

                The place is a little run down, good for someone who only goes back to have a shower and rest.”

                The receptionists are extremely nice, I even befriended one of them! It's situated in the old quaters. The breakfast is nice, serving both local food and westernized breakfast. There is free wifi. The place is a little worn down, so don't expect too much, but the price is very affordable. I move around a lot by day, only going back to shower and rest, so it was good enough for me.

                Reviewed December 10, 2017
                8.4
                Excellent
                Roy from Israel
                Couple
                Executive Double or Twin
                Stayed 1 night in November 2017

                Very nice hotel”

                Great location - 15 min walk from all the activities in the old quarter. Good value for money, very nice and helping staff. Clean room with very strong Wi-Fi in each room, strong shower with hot water. Highly recommended!

                Reviewed November 22, 2017
                8.0
                Excellent
                Mariann from Philippines
                Couple
                Stayed 1 night in July 2017

                value for money”

                it's not the best hotel but the most worth it. the price comes with free breakfast and the toilet is clean, the bed has hair though which might mean they didn't change the sheets before us but im not sure. couldnt complain because i didnt want to pay more.

                Reviewed July 28, 2017
                4.4
                WONG from Malaysia
                Couple
                Stayed 1 night in April 2017

                Lost US$200 to cleaning staff and made a police report with no outcome to date. ”

                This hotel is a black inn waiting to catch customer by surprise to steal whatever valuable they can laid their hands on. Have stayed for 4 days but on the 5th day, was caught by surprise when cleaning staff took the unusual breakfast time to clean the room and made off with US200 from my luggage bag and substituted fake hell note of US$200 to cover up for the theft. No management staff was around and the receptionist took upon herself investigate after my complaint but it was a clear-cut tip off and a cover up. Nothing came off from my complaint and police report as amount was not significant enough to warrant an investigation from district police. Very disappointed with the protection racket where locals can do no wrong.

                Reviewed November 26, 2017
                8.0
                Excellent
                Marcus from Germany
                Couple
                Stayed 1 night in November 2017

                Because of other reviews, we expected more. ”

                At first: the hotel is good and no one wouldn’t get annoyed of booking it, but you would also find better places for the same price. Unfortunately our room had no window and this was the worst fact of all. Because of the missing naturell ventilation the room smelled a bit moist. The room was jaded, but clean. The breakfast was okay, nothing special. The location is very good, the staff very friendly and they offer a fast (and expensive) laundry service.

                Reviewed November 24, 2017
                5.2
                Ben from South Korea
                Solo traveler
                Stayed 1 night in November 2017

                poor staff service in the morning”

                Nobody was at the reception at 7am til 730 and I almost missed the bus to Sapa because my travel company was trying to call but nobody was able to answer. The breakfast was good. The shower gets either too hot or cold., nothing between. The room was spacious for a person and had a window. Not noisy like the other street but still close to the main tourist area. Except for the poor staff service it was okay.

                Reviewed November 18, 2017
                7.6
                Very good
                MOI from Malaysia
                Solo traveler
                Stayed 1 night in October 2017

                Everything is okay ”

                Nearby here have a lot handicraft shop, trandisional shop, local food and train station. Very convenient for walk around to see the local market, people, daily activities at hanoi. Also near to Ho Kiem Lake by walking distance.

                Reviewed October 24, 2017
                8.8
                Excellent
                michelle from Australia
                Solo traveler
                Stayed 2 nights in June 2017

                Excellent Service ...the staff made me feel like family and nothing was too much trouble.”

                I stayed at the Charming Hotel for 4 days and it was a wonderful experience. For under $ 20 per night ( which included a big breakfast) it was great value. The room was not flashy but very comfortable and clean. Jenny and her staff went out of their way to help me book tours ,organise taxis and recommended excellent places to eat. The icing on the cake was when I accidentally left my passport on the bus ( yes I know, pretty dumb huh) and Jenny called the bus company to track it down. ( Yes, it was found) and then another staff member drove me to the office to pick it up. All this was just part of their service ( no tips or extra charges). When I return to Hanoi this Hotel will be my first stop. Thanks Jenny and Staff 😀😀😀

                Reviewed July 03, 2017
                3.2
                WONG from Malaysia
                Solo traveler
                Stayed 3 nights in May 2017

                Thanks to the housekeeping thief for not taking all my money”

                Based on Agoda's high rating and its location, I was a returning customer on 3 occasions. However on my last stay on May 14, 2017 I discovered that the hotel is a black inn. I lost US$200 when housekeeping without notice came to carry daily cleaning when I was having my breakfast (which is quite abnormal as most other days, it was usually after breakfast around checkout or lunch time). The hotel management is no where to be found and the front counter/receptionist took everything under her control to defend the housekeeping staff even pre-empting them of my request for a search. Nevertheless with the help of one of the hotel staff, I lodged a police report. I maybe fortunate that the hotel thief was ethical enough not to steal all my money (US$650 + Ringgit 545) but just substituted two pieces of genuine US$100 notes with 2 hell US$100 notes, so that I can burn the hell money for the thief's use in her next life. A note of caution to share with unsuspecting traveller, do check your US$ notes before using them, as your genuine notes may have been substituted with fake US$ hell notes by this hotel scam.

                Reviewed May 17, 2017
                10.0
                Exceptional
                Omaira from United States
                Couple
                Stayed 2 nights in November 2016

                good deal!”

                this hotel is very well located, the staff are the sweetest and most helpful staff in any hotel, we had Anna and Jenny help us with anything we asked, rooms are super clean. I suggest to try the Vietnamese breakfast ( included in the price of the hotel) is the best noodle soup in town !! we went to halong Bay an Sapa and both times returned to this hotel in Hanoi !!

                Reviewed November 15, 2016
                8.0
                Excellent
                Quang from Vietnam
                Solo traveler
                Stayed 2 nights in September 2016

                Best choice for a budget hotel”

                I had nothing to complain about this hotel....really a good choice for what I paid for. Actually It is the best budget hotel I have ever stayed in Hanoi...Plus points: quiet room, nutritious breadfast, daily cleaning....

                Reviewed September 28, 2016
                8.8
                Excellent
                Adam from United States
                Family with young children
                Executive Double or Twin
                Stayed 1 night in July 2016

                Fantastic staff”

                Location is great, walking distance to most of attractions. Breakfast simple but sufficient. The hotel itself is in a need for some refreshment, but the staff tries its best to keep it clean. The entire staff and especially Mrs. Jenny did a great job taking care of all our needs. It was great to see their smiling faces and willingness to help with anything we needed.

                Reviewed July 10, 2016
                8.8
                Excellent
                Mara from France
                Couple
                Stayed 2 nights in June 2016

                The best”

                We have had several hôtels in Hanoi, this one was the best, very friendly staf (interested in your welfare not trying to sell tours). We had a room which had no room but very comfortable, fresh and clean. Breakfast is good as wel. What more could we ask ?

                Reviewed June 20, 2016
                10.0
                Exceptional
                Patrik from Sweden
                Couple
                Stayed 4 nights in February 2016

                Fantastic!!!”

                Location, Staff, cleaness.

                A fantastc hotell with a wonderful Staff. Cheap, clean, great location and great rooms. Easy o walk to shopping and restaurants and you get help with taxi in the reception. I will for sure return to this little diamond in Hanoi.

                Reviewed March 03, 2016
                10.0
                Exceptional
                Krzysztof from Poland
                Couple
                Stayed 2 nights in February 2016

                Outstanding stay in Hanoi”

                breakfast, staff hospitality, cleanness

                We stayed in the hotel 2 times, in total 6-7 nights. Location is great, easy to find, easy to get anywhere. We had 2 different rooms, both spacious enough, really clean (you can have it clean everyday if you wish), you also have kettle and hairdryer in standard. Staff is really amazing - they will help you not just with trips (and they are not being pushy with it, like in most of Vietnam), but were also kind enough to receive some packages for us (even though we weren't in Hanoi at the time. Last, not but least, the breakfast is amazing - you always got additional fresh fruits, fresh juice, fresh / condensed milk - nothing to complain about.

                Reviewed February 18, 2016
                8.7
                Excellent
                Marcello from United States
                Solo traveler
                Stayed 3 nights in January 2016

                Nice hotel, friendly staff, great location”

                Location, friendly and helpful staff

                I originally booked for two nights. The hotel was easy to find even if the taxi dropped me off on a main street and had to walk to the hotel myself. The street is nice and fairly quiet (my room had a window on the street and I could sleep just fine). Near to everything but not in a chaotic part of the city. Breakfast, laundry, and taxi service worked perfectly. Staff is nice, helpful, and friendly. I would stay there again.

                Reviewed February 18, 2016
                10.0
                Exceptional
                Anna from Poland
                Couple
                Stayed 3 nights in January 2016

                Perfect hotel”

                We stayed there for almost one week. The room was warm and very clean (and clening everyday). The location is great - quite small street but very near to the food places around. The staff is very very helpful and always smiling. They serve tasty breakfast. I think this was one of the best hotels we have during our south-east Asia trip.

                Reviewed February 09, 2016
                10.0
                Exceptional
                Nguyet from Vietnam
                Solo traveler
                Stayed 1 night in January 2016

                Clean room and extremely helpful staff!”

                Helpful staff, clean room, great location

                Excellent from location to cleanliness, good breakfast to extremely helpful staff who gave us directions to places and options for transportation. Although located in a small street, I like the view and it gave me a feel of real local people and homes. Thanks to a working heater when it was freezing cold outside. Breakfast was good in selections and included in the price of hotel...what a great deal! The room is small, but for the price it is reasonable.

                Reviewed January 29, 2016
                9.3
                Exceptional
                Jantje from Netherlands
                Couple
                Stayed 3 nights in December 2015

                Good deal”

                Location,staff,price

                Some rooms are a bit worn, others are bigger en more comfortable.The staff is very friendly and helpfull.The location is great in a very authentic carfree street in Hanois old town.Its worth the money you pay for, and that's not much.

                Reviewed January 04, 2016
                9.7
                Exceptional
                Emilie from France
                Solo traveler
                Stayed 2 nights in June 2015

                Like at home in the heart of Hanoi”

                staff service, location, breakfast

                everything was perfect: the lovely, dedicated and extremely competent staff, the amazingly delicious breakfast, the perfect location in the heart of Hanoi yet on a pedestrian street (therefore very silent) I'll definitely go back there next time I'm going to Hanoi!

                Reviewed June 21, 2015
                12345
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                Hanoi Charming Guesthouse
                |Very good 7.8
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                Experiences on Agoda. Because your room is just the beginning.

                • Excellent location
                • St. Joseph's Cathedral (Nha Tho Lon)
                • Hanoi Railway Station is within 1.08 km