Large apartment with great service and facilities”

This apartment hotel is surprisingly better than its description on agoda which is unusual in Vietnam. It was great for our family, better than most places I have stayed in Vietnam as we had so much space, the location is very convenient, the service was great. The facilities are of 5 star standard. My kids especially love the swimming pool which is very clean, children friendly and not crowded at all. We got 20% off buffets and bakery in Deawoo hotel. The staffs are very responsive and caring, doesn't matter whether I speak Vietnamese or English. The Easter buffet was wonderful with live bunnies, egg hunt, egg painting and a lot of good food. The washing machine was bad at the beginning but they immediately replaced it with a rather new one when I complained. Iron and hair dryer were available upon our request. To book grab, we have to tell the driver that the entrance is opposite the Australian embassy. Lotte supermarket, indoor playground and mall were great.

sltrcw”

My wife and I work with an iNGO. The Daeha service apartments are very centrally located for our work. They are reasonable price wise. And, every taxi knows the Daewoo hotel in the adjoining building, so easy to get to/from.

entire apartment for a big family”

the hotel just next door and we can use the facility of the hotel, the lunch buffet is good and the price is reasonable, the swimming pool condition is great, not much people and the space is huge. many good massage and the big shopping mall near by.

Found the 3 bedroom apartment very suitable in size, clean and comfortable. Would stay again.”

Was travelling with 4 and 7 yr old. Great to have access to hotel facilities while staying in apartment. Very comfortable and clean. Kitchen cooking utensils provided was bare minimum but enough for us to get by. Very happy with location with the Lotte supermarket and restaurants across the road was big bonus, Lotte centre also had great kids play area which kids enjoyed. Next to park and lake for a good walk.

good service apt but equipments most broken”

stay a couple of times in this apartment, good CP value but this time my room is full of broken equipments : first is the hot water bottle is broken -->call and they come to exchange another, then the safety box broken --> call and they come to change, cannot use still, come to change again. the house keeper may need to pay more attention to the amenities after checkout and before checkin. suggest to check all equipments once you checkin.

Good affordable hotel”

We were given a 3-bedroom apartment even though we booked a 2-bedroom apartment. Generally, there is nothing to complain about - the bed was comfortable, there was plenty of hot water in the bath, the apartment was spacious, there was wifi and cable television that worked well. There was even room service and daily housekeeping. Just be prepared for the furnishings to be somewhat dated. The location was good. Plenty of cheap eateries around too.

Seviced apartments”

All the advantage of the Daewoo location. Lotte Supermarket across the road. Well equipped. Laundry service. Was rattling around in my own apartment, 3 beds, 2 bathrooms, sitting room, kitchenette - all for £57 per night, Cheaper than the hotel.

Small Group”

It was perfect for us. Three bedroom apartment with all the necessary facilities and use of all hotel amenities. Was a beautiful hotel/apartment, breakfast was great. Staff very friendly and helpful. Not in the middle of the hustle and bustle of Hanoi which suited us. Would definitely recommend.

Great breakfast spread”

The staff was friendly & helpful. The door boy was excellent, on seeing how challenging it was for us to cross the road, considering being our first night there, he quickly came over to help. The breakfast spread was excellent & rooms were comfortable & clean, but a little dated. Overall we did enjoy our stay, even though one of the reason we booked this Service Apartment is because there was supposed to be a Casino, but there is no Casino.

Helpful staff happy to upgrade us to 3 bedrooms instead of 1”

I purposely booked 2 double-bed apartments (supposedly with 1 bedroom only each). However the Hotel ran out and we we upgraded to 2 three bedroom apartments for free. Staff were nice and helpful (even though the waiting time for room was about 20 minutes). Rooms are spacious, convenient with lots of stuff norm to service apartment. We arrived really late and tired so no bustling around but still appreciate those. Shall be useful for next stay. Gym is small and staff quite neglect. We dropped off quickly for a quick steam bath. It is OK but not as modern as other 5 star competitors in town. However the general feel is the interior of the apartment wing is much much run down than the Hotel wing. Furniture is really old. Decoration style is typical from Korean interior magazine since 1950s. I am a big fan of hip and fun style so something edgier and more personality should be more enticing. In general, I think the price and the service shall make up for the downside. Still choosing it next time if price range is competitive.

Nice location and good for value ”

It's nice location with beautiful view if it's garden view, and near from lotte mart just accross the street can buy your souvior here, and you can use hotel facility such as sauna, gym. Room is quite old style but well maintained, bed was comfortable and wifi is past and strong air conditioning service, I will definitely visit here again.

Big and suitable for long term, lacking basics expected from a regular hotel”

Big rooms, fully equipped kitchen. However, does not even have basics such as coffee or tea, or room service menu. Toiletries not replenished daily. Towels thin. Could do with a freshen up. Beds are hard, pillows uncomfortable. Only one remote control for 2 TV sets! Opposite Lotte supermarket, so if you are prepared to stock up and self cater is not bad.

Going Down Hill”

I have stayed here for a few years now and sadly it seems to be going down hill in terms of apartment standard and staff attitude (reception). the apartments could definitely benefit from a refurbishment with loose fittings and general shabby appearance. The worst thing is the windows are non locking with very easy access for young children. Beds and chairs are beneath the windows bringing the handle The reception staff need more training. Very courteous to foreign travelers but incredibly rude to Vietnamese guests particularly the night staff

Good place at good price”

if you go with a team, very good place to choose

Good”

Good, Saving cost for team work - business trip Unconvinenent parking and traffic jam

Fantastic!”

Great service and value for money!

Good place for staying in business purpose ”

The staff on reception were not friendly. We asked about early check-in (12-00 PM or 13-00 PM instead 14-00) and they offered to us paying additional 1/3 from standard room-rate.

Excellent”

Nice and convenient place to stay at ,

Good location”

Easy to access anywhere in Hanoi

I love this hotel”

So nice to stay