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Hanoi Delano Hotel
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8.7 Excellent guest rating
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"Description of superior room should state without window"

JohnMalaysia
Balcony/terrace
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8.7 Excellent location
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8.7Location

Hanoi Delano Hotel

Recently Renovated
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Excellent
Based on 70 reviewsSee what guests said
8.7
83% would recommend to a friend
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Deluxe Double with Window
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  • No view
  • 26 m²/280 ft²
  • 2 semi double beds or 1 que...
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Executive Double or Twin City view
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  • City view
  • 30 m²/323 ft²
  • 1 queen bed
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Superior Room
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  • No view
  • 20 m²/215 ft²
  • 2 semi double beds or 1 que...
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Delano Suite with Balcony
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  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 super king bed
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Executive Suite City View
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  • City view
  • 30 m²/323 ft²
  • 1 queen bed
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Family Connecting Room
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  • City view
  • 40 m²/431 ft²
  • 2 semi double beds and 1 qu...
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Verified guest reviews

Agoda Reviews (70)
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Cleanliness8.8
Facilities8.2
Location8.7
Room comfort and quality8.8
Service9.2
Value for money8.6
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Showing 58 verified guest comments
12345
8.4
padraig from Ireland
Couple
Superior Room
Stayed 3 nights in August 2017
Good Quality at a Good Price
We had an enjoyable stay in the Hanoi Delano. Street the hotel was on was bit noisy but on request we were moved to a higher floor after our first night. Some Rooms don't have windows or else have very small windows with only a view of a wall but otherwise rooms are lovely, well decorated and finished and were clean. Staff were all very friendly and helpful with any of our requests. Breakfast had lots of options, all good, although the coffee was not to our liking but most in Vietnam hasn't so no big deal. Rates were very reasonable so overall it was very good value.
Reviewed August 16, 2017
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5.6
Shaun from Singapore
Business traveler
Executive Double or Twin City view
Stayed 2 nights in May 2017
Room is too small and not able to move around the room comfortably
Differs much from the pics as the hotel is really small with only 4 to 5 rooms per floor. Also, it is very noisy from the streets downstairs and this hotel seems to lack fire safety.
Reviewed May 19, 2017
Dear Shaun ! We do take note of your review here on AGODA. This is big problem in almost hotel in Hanoi's Old Quarter area - because we do not have a lot of space for a big hotel. But if you don't mind about the big hotel or any 5 star in Hanoi. A boutique hotel in a good location is a good suggestion for customers who would received a good service with Vietnamese's hospitality. It will friendly & hospitality as everyone has been recommended it during their stayed at Hanoi Delano Hotel & all boutique hotel in Old Quarter. Instead as separate from your feedback. Of course this is a private opinion from you. Our service provided to guest must to the best of the level for value guest received. We means deeply value your relationship with us and are committed on providing you with the highest level of service simply because our customers deserve the very best. Thank you and hope that you will give us the opportunity to better serve you in the very near future. Regards, Alex Chu
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Hanoi Delano Hotel
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8.4
Caroline from Indonesia
Couple
Superior Room
Stayed 3 nights in March 2017
Ok
Staff was so nice and helpful especially the reception and waitress. Special thanks to Julie at reception for asking the driver to pick us up Location near old quarter and markets
Reviewed March 11, 2017
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10.0
Evelyn from Australia
Couple
Superior Room
Stayed 1 night in January 2017
Friendly staff, great food and ambience.
Staff were extremely friendly. Room well presented and clean. Smaller than others and no view but fascilities more than made up for this. Comfort of bed outstanding.
Reviewed January 22, 2017
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8.0
John from Malaysia
Couple
Superior Room
Stayed 4 nights in December 2016
Excellent place to stay... only superior room has to inform without windows
Description of superior room should state without window
Reviewed December 27, 2016
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8.0
Janet from Hong Kong
Business traveler
Superior Room
Stayed 4 nights in November 2015
Clean
Clean
Reviewed October 31, 2016
1 traveler found this review helpful. Did you?|
8.8
WInston from United States
Couple
Superior Room
Stayed 3 nights in October 2016
Nice stay
Nice hotel. Smaller rooms but still very nice and cozy. Beds are super comfortable! Staff is great and everyone knows your name. They were very accommodating to us with holding our luggage while we took a few day tour for free and letting us change dates of our stay for free! The only complaint I have is the shower did not drain well and water sat in tub but other than that we had a great stay!
Reviewed October 25, 2016
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8.0
Dr from Australia
Couple
Superior Room
Stayed 4 nights in September 2016
Ok ...
The Hanoi Delano reviews are possibly the best I have read, so we where looking forward to the stay ( 4 nights ) We took the advantage of the special room offer deluxe room, but I dare say this was the smallest room we have ever stayed in throughout the world. Disappointing and when considering we were staying for 4 nights asked or should I say enquired about upgrade ? This was met with NO - sort of disappointed us considering it was the low season ( mid September ) The breakfast was adequate and not up to the review ratings ... Overall I have been a skeptic re: reviews and this only confirms such, however I would consider the Hanoi Delano as a viable and above average resting place.
Reviewed September 27, 2016
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9.6
Siew from Singapore
Family with teens
Superior Room
Stayed 2 nights in September 2016
Great small hotel for holiday travelers .
Clean , nice rooms and friendly staff.
Reviewed September 19, 2016
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10.0
Siew from Singapore
Family with teens
Superior Room
Stayed 1 night in September 2016
Very nice and clean room, comfortable and the bathroom is very clean and new, great !
Recommend this hotel to all holiday travelers looking for value for money .
Reviewed September 17, 2016
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Hanoi Delano Hotel
|Excellent 8.7
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