9.2
Exceptional
/10
(436 reviews)See what guests said
Housekeeping34
Breakfast26
24-hour front desk6
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Old Quarter 370 m
St. Joseph's Cathedral 760 m
Vietnamese Women's Museum 1.2 km
Hoa Lo Prison 1.3 km
Vietnam Military History Museum 1.5 km
Ho Chi Minh Mausoleum 2.1 km
Temple of Literature & National University 2.1 km
Presidential Palace Historical Site 2.1 km
One Pillar Pagoda 2.1 km
Vietnam Museum of Ethnology 5.7 km
Nearby landmarks
87 Ma May 80 m
Viettime Craft 90 m
Ancient House 100 m
Factory Outlet 100 m
Fancy Fruit 120 m
Nha Thuoc Pharmacy 130 m
Vietnam Old Propaganda Posters 130 m
Do Manh Cuong Boutique 160 m
Hong Ha Anh Silk 180 m
Hanoi Skate Quarter 180 m
Hanoi Era Hotel

"The staffs are very friendly and the breakfast is good."

Quốc - October 1, 2018
Executive Suite City View - Bed Hanoi Era Hotel
Lobby Hanoi Era Hotel
Lobby Hanoi Era Hotel
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Free Wi-Fi

Hanoi Era Hotel

22 Nguyen Huu Huan str, Old Quarter, Hanoi, Vietnam, 0084 - See map
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Hanoi every 7 minutes on Agoda.com
Value for money9.3
Distance to city center0.01km
Location rating9.4
Nearest airportGia Lam Airport (VVGL)
Distance to airport3.7 km

Rooms available at Hanoi Era Hotel

Executive Suite City View
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
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Premier City View Suite - Non-Smoking
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  • Room size: 25 m²/269 ft²
  • Nature view
  • 1 queen bed
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Junior Suite with City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe City View
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 double b...
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Premier Suite with City View
...
  • Room size: 25 m²/269 ft²
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KING LEISURE NON-SMOKING
...
  • Room size: 35 m²/377 ft²
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KING LEISURE NON-SMOKING
...
  • Room size: 25 m²/269 ft²
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Family Room with City View
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Double Room - Day Use, Max 4 Hours Stay
...
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    Frequently asked questions

    What time is check-in and check-out at Hanoi Era Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hanoi Era Hotel?

    Hanoi Era Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Era Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Hanoi Era Hotel?

    Start your mornings right, with the continental and buffet breakfast options offered at Hanoi Era Hotel. Adults can enjoy breakfast offered with an additional charge of 5 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Hanoi Era Hotel?

    Hanoi Era Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at Hanoi Era Hotel?

    Hanoi Era Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about Hanoi Era Hotel

    • 10.0
      Exceptional

      "Food was great even at their restaurant."

      Maria

      |

      May 12, 2019

    • 8.8
      Excellent
      Staff 

      "I love their staff who was very helpful."

      Thi

      |

      October 20, 2018

    • 9.6
      Exceptional

      "Thank you very much for a great stay!"

      Paula

      |

      December 16, 2019

    Property ranking|Compared to 3,054 Hanoi properties
    See all rankings
    Service score
    9.8/10
    Value for money score
    9.3/10
    Location score
    9.4/10
    Cleanliness score
    9.1/10
    Better than
    99
    %
    of Hanoi properties
    Better than
    98
    %
    of Hanoi properties
    Better than
    98
    %
    of Hanoi properties
    Better than
    96
    %
    of Hanoi properties
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    Overall rating:
    9.2
    Exceptional
    436 reviews
    Cleanliness
    9.1
    Facilities
    8.3
    Location
    9.4
    Read all reviews >
    What travelers say they love:
    Friendly helpful English speaking staff members
    Patrick from Singapore
    Business traveler
    More about Hanoi Era Hotel

    More about Hanoi Era Hotel

    Hanoi Era Hotel is located in the Old Quarter of the Hoan Kiem District. Each of the 28 rooms at this fine 3-star hotel feature superior amenities. Air conditioning, bathrobes, a daily newspaper, and a desk are among the amenities guests will find in every room. The 24-hour room service, elevator, coffee shop, laundry service/dry cleaning, restaurant, and room service are some of the extra comforts you'll find at this Hanoi hotel. This charming property has long been a favorite in Hanoi for both business and leisure travelers. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Hanoi Era Hotel.

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    Most talked about facilities

    Breakfast
    41 mentions
    Housekeeping
    24 mentions
    Food & Dining
    3 mentions
    Taxi
    3 mentions

    What they offer

    7.6
    Very good

    "The furniture in our room was quite used."

    Matthias

    |

    November 1, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hanoi Era Hotel from real guests

    Provided by verified guests of Agoda
    9.2
    /
    10
    Exceptional
    Cleanliness9.1
    Facilities8.3
    Location9.4
    Room comfort and quality6.0
    Service9.7
    Value for money9.3
    High score for Hanoi
    Rating
    9+ Exceptional (189)
    8-9 Excellent (43)
    7-8 Very Good (21)
    6-7 Good (4)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (82)
    Jun - Aug (55)
    Sep - Nov (62)
    Dec - Feb (62)
    Don't miss out!Users are booking a place in Hanoi every 7 minutes on Agoda.com
    All guests (436)
    All room types
    All languages

    Show reviews that mention 

    Showing 261 verified guest comments
    12345
    9.2
    Exceptional
    Wai from Malaysia
    Couple
    Junior Suite with City View
    Stayed 4 nights in January 2018

    Small hotel with exceptional great services and location! Highly recommended!”

    We went to Hanoi for our 21st Wedding anniversary celebration and we picked Hanoi Era hotel for it good reviews and indeed we enjoy every moment during our stay. 1. Location - excellent location in Old quarter. Waling distance to many famous eateries and sightseeing like Thang Long Water Puppet show Theater, Hong Kiem Lake, St. Joseph Cathedral, weekend night market & etc. 2. Services - We received the warmest and exceptional services from them. They provide professional advice and smiles is always on their face. Additionally, Knowing that it is our anniversary celebration, they decorated the room with flowers and prepared a small cake for us. 3. Room - Nicely decorated and the bed is firm and comfortable. 4. Breakfast - Thought it is a small hotel, but the breakfast are adequately prepared with wide selection. When we checked out, they prepared a small gift and a self-made card to send their well wishes to us for our wedding anniversary. This is so sweet and heart warming.

    Reviewed January 18, 2018

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    10.0
    Exceptional
    ELLINA from Malaysia
    Group
    Premier City View Suite - Non-Smoking
    Stayed 3 nights in April 2018

    Best in Old Quarter”

    Stayed at 2 different hotels in Old Quarter and Hanoi Era was everything we wanted. It's a new hotel with AMAZING STAFF mostly graduates and uni students; they speak good English. GREAT location. Just GREAT. It's really close to the lake, water puppet theatre, night market and night life. Very good breakfast. Don't under estimate their small dining area. There's buffet;salad, fried noodles, fruits, spring rolls, yoghurt etc plus ala carte you can order from the menu-freshly cooked-and delicious! If your flight is early, they will pack your breakfast too so you can eat at the airport. King size bed is huge n very comfortable. Booked taxi to airport and it was clean and spacious, good driver. They give a list of restaurants which you can visit and a map , very handy. Our special thanks to Ms Jasmine and Liam and all Hanoi Era staff. They are so helpful, friendly but courteous with a bit of humor. This place is truly a gem in Hanoi. Definitely will come back!

    Reviewed May 02, 2018

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    9.2
    Exceptional
    MICHAEL from Singapore
    Group
    Junior Suite with City View
    Stayed 6 nights in November 2019

    Hanoi ERA Hotel a great small hotel located in a happening location.”

    Hanoi ERA Hotel is staffed by good employees especially Ms Janice Nguyen, Sales Manager. It is located near famous coffee joints such as Giang Cafe and Lam Cafe-just a few steps from the hotel. The hotel has a restaurant called ERA Restaurant just 2 min walk away and we find the food and service really great-especially with a 15 per discount voucher offered by Hanoi ERA Hotel. From Hanoi ERA Hotel one can walk to Hoan Kiem Lake and shop along the way. For even affordable dining try Net Hue Restaurant-one street away from the hotel. Overall, Hanoi ERA Hotel is value for money and one would enjoy staying in a hotel with 9.3 review rating by Agoda.

    Reviewed November 20, 2019

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    9.6
    Exceptional
    Karen from Singapore
    Group
    Deluxe City View
    Stayed 1 night in September 2018

    Superb Location and service”

    Hanoi Era hotel has superb location!Walking distance from the Old quarter, Hoe Kiem Lake and the Night market. All the staff are friendly and very accomodating. Breakfast is also very nice it comes with typical breakfast spread plus you can order made to order breakfast like omellete, french toast, crepe, of course Pho. The room is quite small but for the price and location I will take it. Comfy bed, nice interior and cleanliness is superb. Highly recommended.

    Reviewed September 05, 2018

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    9.6
    Exceptional
    Carla from United States
    Solo traveler
    Deluxe City View
    Stayed 6 nights in August 2018

    Highly Recommended for Staying in Hanoi”

    This hotel is an excellent choice for staying in the old quarter of Hanoi. The hotel is located on a street with many restaurants and coffee shops, and it is walking distance to the Hoan Kiem lake, night market, and water puppet theater. The building itself is a bit outdated, but rooms are spacious and clean. The breakfast is good and convenient. What really makes this hotel stand out is the staff. They are extremely friendly and helpful. From the first day I checked in, they all remembered my name and my daily activities. They can help you plan a tour and even escorted me to a nearby restaurant and helped me to order pho. Top notch service! The hotel recently opened a restaurant right around the corner from the hotel (called "The Era Restaurant") which I also highly recommend. The food is fantastic, serving both traditional Vietnamese and western dishes, and the restaurant itself is brand new and beautiful!

    Reviewed August 26, 2018

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    10.0
    Exceptional
    Kowk from Hong Kong
    Solo traveler
    Deluxe City View
    Stayed 2 nights in April 2018

    Excellent”

    What a budget hotel in Hanoi. The location, the rooms, the price, the breakfast, and, the friendly staffs, always willing to help and smiling to service. Highly recommend when you looking for a hotel in Hanoi. For travel between Hanoi airport and hotel, if you are not with too many luggage. Bus 86 is one of the choice, us$1.50 each o/w, the stop is just 3 min walk to the hotel, tell the driver (Tran Nhat Duat Street / Hanoi Era hotel). For airport, the hotel staffs are willing to help you where to catch the bus.

    Reviewed April 15, 2018

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    10.0
    Exceptional
    Gunnhildur from Iceland
    Couple
    Premier City View Suite - Non-Smoking
    Stayed 1 night in March 2018

    Super”

    We stayed here 1 night and then 2 nights before and after a Halong Bay cruise. Our first night was my boyfriend´s birthday. I had made a comment about this when booking the room but had not asked for anything other than a recommendation for a nice restaurant for his b´day dinner. We were greeted with a warm smile and a very pleasant surprise when taken up to our room. We had been upgraded to the excecutive suite(standard suite booked), it had been decorated with baloons etc, a lovely little birthday cake and a b´day card with such a sweet and sincere greeting written. They really went the extra mile and made his day very special. All the staff were super nice and were always ready to meet our wishes. Especially the women in the reception. The location is perfect. If you are planning a trip to Hanoi, look no further. You can book a room at the Hanoi ERA Hotel! I can´t wait to come back here.

    Reviewed March 08, 2018

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    10.0
    Exceptional
    Pelangi from Indonesia
    Couple
    Premier City View Suite - Non-Smoking
    Stayed 1 night in October 2018

    The Staff is awsome”

    We stayed at Hanoi Era Hotel for 1 night, it's in Old Quarter area. The staff here were very helpful, especially Ms. Jeanece, she was very helpful and nice, she explained all the things we need to know. The area was also good, it's nearby all tourist attraction. They also provide vegetarian food, so we can eat it as Moslem 😊

    Reviewed October 26, 2018

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    10.0
    Exceptional
    MANFRED from Singapore
    Group
    Deluxe City View
    Stayed 5 nights in June 2018

    Great experience for Hanoi!”

    Location was fantastic! Slightly off old quarters so you are always fairly close to the scene and yet able to take the respite when necessary. Staff were so helpful and courteous, they made the hotel feel like home! From helping us call the travel agency to check on our bookings for Halong Bay (we didn't book with the hotel and they never slighted us for that!) to offering to pack breakfast for our early morning flight! They always made sure we felt welcomed and at home right in Hanoi! The hotel pictures are accurate and true to description so that did not become an issue! Perhaps one area they could improve on is the water pressure in the shower, it's a little weak and I'm sure most guests won't mind a slightly more powerful shower in the toilet! But other than that, really kudos to the team, if I had to recommend a hotel in Hanoi, this would be it.

    Reviewed June 17, 2018

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    10.0
    Exceptional
    KRITASH from Thailand
    Solo traveler
    Deluxe City View
    Stayed 3 nights in December 2017

    Impressive, Appreciate”

    when I boom this hotel, I just check is good location and reasonable price .. And when i arrived Hanoi and was check In hotel .. Staff is very nice friendly and help me a lot of information especially private tour guide from university student >>> I really Appreciate that ... for hotel is reasonable price is very good location very close to old quarter night market , many restaurant for eating , hang out .... breakfast also good... I am sure i will stay here when i come back to Hanoi ..

    Reviewed December 06, 2017

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    9.6
    Exceptional
    Nur from Indonesia
    Group
    Deluxe City View
    Stayed 3 nights in January 2019

    Exceptional greetings by Eddie the receptionist. Value for money hotel in great location!”

    I stayed in Jan with my parents as tourist. Eddie greeted us warmly & briefed us on getting around Old Quarter (including how to cross the road). He also gave good recommendations for places to go and answered all our queries. In fact, all of the employee we met including the two very helpful door boys were exceptionally hospitable. Sincere and always with a smile. Rooms are good size for the price. Bathroom a bit small but all clean and showers function well. Although my room was facing the busy road, windows are doubled glass with rubber seal, so noise wasn't an issue. Cupboard was old or old fashioned wood. The only recommendation I have is the wall cushion set against the bed in my room, it could use a bit dusting out to rid dusty smell. My parents room was decorated better without it, with framed old pics of Hanoi. Location is great, easy walks to restaurant & shops. Breakfast served with plenty of choices. We even can exchange money here. Overall lovely stay!

    Reviewed February 05, 2019

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    9.6
    Exceptional
    Yeo from Singapore
    Solo traveler
    Deluxe City View
    Stayed 3 nights in May 2018

    Warm and comfortable”

    This is one of my best stays in hanoi old quarter during my visit here many time and over a decade long. Every staffs put their very best in term of their services which makes me feel very comfortable and enjoyable, therefore extended my stay in this hotel. Room were spacious, clean, quiet(2 layers window) and king size bed was very comfortable too. Like to mention the attention I receive from all the staffs that I remember, Ms Lan, Jasmine, Sarah and Lian from frontdesk, goes all the way to 2 gentlemen cook and 1 lady waitress from the eatery as well as the room attendant and the porter. Will certainly comes back here if I stay in old quarter again.

    Reviewed May 30, 2018

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    10.0
    Exceptional
    Denielle from Malaysia
    Couple
    Premier City View Suite - Non-Smoking
    Stayed 4 nights in October 2018

    Value for money, comfortable room, excellent staff”

    Hanoi Era Hotel is a wonderful place to stay if you're ever in town. We got a beautiful room equipped with all the necessary amenities that was cleaned every day, without fail. The staff were friendly and efficient, ever ready to offer assistance. Breakfast spread was decent though nothing to shout about – but this wasn't an issue as the hotel was surrounded by numerous eateries catering to both locals and tourists alike. Worth noting – it's just a walking distance from the iconic Cafe Giang that serves up delicious 'ca phe trung' (egg coffee) daily.

    Reviewed October 26, 2018

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    10.0
    Exceptional
    Okuda from Canada
    Solo traveler
    Premier City View Suite - Non-Smoking
    Stayed 4 nights in June 2018

    Perfect location, amazing staff”

    The excellent customer service stood out from my stay here. The front desk staff always greeted me by name, enquired about the day's plans and helped arrange tours, transportation, gave great suggestions for meals and coffee shops. The room was lareg, comfortable and very clean. The hotel is located in the Old Quarter, few minutes walk from the night market, walking streets and Hon Kiem Lake. What was truly exceptional: on my last day I had a to catch the overnight train and they were great at arranging to keep my luggage for the the day then have a shower and freshen up before I left for the train station. Can't say enough great things and I will definitely stay again when I return to Hanoi.

    Reviewed June 06, 2018

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    9.2
    Exceptional
    Aileen from Philippines
    Solo traveler
    Deluxe City View
    Stayed 2 nights in June 2018

    Excellent Service!!!!”

    Location is very good, right in the heart of Old Quarter. However, big plus about this hotel is the staff who went above and beyond on their service from arranging the airport pick-up, booking the Halong Bay tour, showing me the direction - all hassle-free and seamless. Special mention to Ms Janice Nguyen who treated treated me like a dear friend in accomodating and assisting me with all my requests and needs while in Hanoi and most importantly for upgrading my room to a suite - free of charge!

    Reviewed July 07, 2018

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    10.0
    Exceptional
    PANG from Hong Kong
    Couple
    Premier City View Suite - Non-Smoking
    Stayed 3 nights in September 2018

    Hospitality and worth for money”

    We stayed totally 4nights in Era Hotel. The staff are so sincere and helpful, always gave the advices and introduced the attractive or food surroundings. When we joined the day trip to Hanlong Bay, they took the initiative to help us to confirm the pick up. When we need to leave earlier to morning bus to SaPa, they also prepared the breakfast boxes to us! How warmest hospitality to us! They not only took care of your stay, but also tried the best to help you in anyway. The location is good that you can access to any part of old town, but will not have much traffic congestion. The breakfast is excellent as providing fresh fruit, French bread and varieties of food with ordering omelette and Pho. Both them are delicious. It is worth and highly recommended to stay in Era Hotel.

    Reviewed September 25, 2018

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    10.0
    Exceptional
    Heidi from Finland
    Couple
    Deluxe City View
    Stayed 2 nights in January 2018

    Great stay at Hanoi Era”

    If you some day go to Hanoi in Vietnam please check out the Hanoi Era hotel! Nice, clean rooms, delicious breakfast and most of all wonderful staff! Always friendly and helpful, greeting us with our names. Best time and already looking forward to the next visit!

    Reviewed January 11, 2018

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    8.8
    Excellent
    Shazatul from Malaysia
    Couple
    Deluxe City View
    Stayed 1 night in September 2018

    Value for money”

    Staff are extremely nice, friendly and helpful. We appreciate the printed guidelines on how to cross the road, how to bargain in markets and safety tips in Hanoi. Location is a within 8-10 mins walk from Hang Gai Street (the shopping haven) and the lake (a lot of happenings Fri night till Sunday). Need to do a lot of walking from this hotel or you can also use Grab Car. Room was comfortable and clean - but need to further improve on bathroom cleaning (found some hair on the shower head). The wall on some rooms were decorated with old pictures of Hanoi, there were some pictures of royal children with traditional costumes in our room - which we found a wee bit creepy. Minor suggestion to the hotel - best to stick with paintings as wall decoration. For Muslims or vegetarians, need to inform the hotel earlier on so they can prepare a special meal plan for breakfast. Overall, it's value for money and a good stay.

    Reviewed September 18, 2018

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    10.0
    Exceptional
    HON from Hong Kong
    Group
    Deluxe City View
    Stayed 2 nights in May 2018

    The staff are very nice and hospital. ”

    They have provided us with great information about the nearby tourist spots, high quality restaurants as well as traffic. They have been very helpful throughout our trip. They have even provided free local tour around Hanoi and brought us to the bus stop to the airport. We wish that we could stay a few days more with them but we have to carry on with our trip to Da Nang. Overall I would highly recommend Era Hotel if you're staying in Hanoi.

    Reviewed May 21, 2018

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    10.0
    Exceptional
    Benjamin from Singapore
    Couple
    Deluxe City View
    Stayed 1 night in May 2018

    Exceptional service. Clean. Spacious. Highly recommended to all travelers. Very Value for money ”

    Pros -stayed at this hotel for 3 nights. Got a free upgrade due to room availability of the junior suite -knowing that it is our 3rd year anniversary, the hotel helped to decorate the room with roses and swans, and even prepared a cake for us. -morning breakfast is very tasty. Spread is great as well. There’s a menu with a list of breakfast items such as French toast, poached eggs, and even pho which you can order unlimited portions, cooked fresh on the spot. -room is quiet, air con is working well, hot water for showers are always available, wifi connectivity is strong -special shout out to Janice, jasmine, and all the other front desk personnel who are extremely warm, helpful, hospitable and friendly, who calls me by my name, and makes effort to help and build a good relationship with hotel guests. -room is sufficiently equipped with bottled water, kettle, hairdryer, 4 pilllws, bedroom slippers, a safe, and a desk -location is 10/10. strategically located in old quarter.

    Reviewed May 15, 2018

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