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Hanoi Gallant Hotel
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6.2 Good location
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6.2Location
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Very good
From 24 reviewsSee what guests said
7.1
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

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Room choices
Deluxe Double or Twin - City View
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  • City view
  • 30 m²/323 ft²
  • 2 single beds or 1 double b...
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Superior Double or Twin with Window
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  • City view
  • 26 m²/280 ft²
  • 1 double bed
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Family Suite City View
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  • City view
  • 70 m²/753 ft²
  • 1 queen bed
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Family Double Room
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  • 60 m²/646 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed
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Verified guest reviews

Agoda Reviews (24)
Filter by guest type:
Cleanliness7.7
Facilities6.6
Location6.2
Room comfort and quality9.0
Service7.5
Value for money7.1
Provided by verified guests of Agoda
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Superior Double or Twin with Window
Deluxe Double or Twin - City View
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Showing 18 verified guest comments
12
8.0
Nam from Vietnam
Couple
Deluxe Double or Twin - City View
Stayed 1 night in December 2017
If only staff attitude was a little better
Everything about my stay was perfect, except for i was met with poor attitude from both the parking security then the rêcptionist. It was as if they are enduring a horrible job and feel miserable to be present there at their posts. Absolutely no courtesy talk, no treatment with respect, no thank you nor sorry when they caused troubles. Manager defenitely should take a review over their most important staffing - considered the face of the hotel
Reviewed January 01, 2018
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5.6
ploenta from Thailand
Group
Deluxe Double or Twin - City View
Stayed 2 nights in October 2017
Above average
Deluxe room (30 m2) size is smaller than expected. Also bed is too small and not comfortable for 2 men.
Reviewed October 19, 2017
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5.2
ploenta from Thailand
Group
Deluxe Double or Twin - City View
Stayed 2 nights in October 2017
Not impress to stay
Cleanliness should be improved
Reviewed October 19, 2017
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8.8
jean from France
Business traveler
Superior Double or Twin with Window
Stayed 1 night in June 2017
Very good value for money. Good location
Very convenient location when working in Hanoi. The only problem is lack of restaurants and entertainment facilities near the hotel.
Reviewed September 08, 2017
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7.6
Alison from Australia
Couple
Deluxe Double or Twin - City View
Stayed 1 night in May 2017
Vietnam Adventure
We just needed somewhere to stay for a night prior to our tour departing, although a little further out than we would have preferred it did the trick.
Reviewed May 30, 2017
1 traveler found this review helpful. Did you?|
4.4
Ian from Singapore
Business traveler
Superior Double or Twin with Window
Stayed 4 nights in April 2016
Near to the space I was working at
Location in a very local area, good for me as it's walking distance from the event venue
Reviewed November 13, 2016
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4.4
Eileen from Vietnam
Couple
Family Suite City View
Stayed 1 night in March 2016
A very disappointing hotel
My search criteria was a hotel near the airport in Hanoi as we had an early flight and knew the airport was not close to the city. The Gallant Hotel was on the list. I booked a suite as it was the last night in Vietnam. Be aware it is not near the airport. First disappointment. The checkin staff were uninterested in us. We were checking out early, walking out the door at the start of breakfast. When I asked if we could possibly have maybe just pastries or toast. I didn't even get a reply. The badly designed shower leaked water creating a flood in the bathroom. When we said there was no tea/coffee in our room. We were told they do not have coffee. A member of the staff did not believe us and came up to the room with us to check if there were tea bags and we had missed them. It was two tea bags for goodness sake, not the crown jewels!!!! To save the day the staff member on reception in the morning was very nice. We would not stay here again.
Reviewed March 14, 2016
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8.3
SEET from Malaysia
Business traveler
Superior Double or Twin with Window
Stayed 4 nights in October 2015
staff are friendly, room comfortable.
staff, room & food
Very good.
Reviewed November 25, 2015
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10.0
Lamthan from Thailand
Business traveler
Superior Double or Twin with Window
Stayed 2 nights in March 2015
short stay is ggod
Location, transportation, food
Good stay with good service
Reviewed May 09, 2015
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8.0
Mark from United States
Couple
Superior Double or Twin with Window
Stayed 2 nights in November 2014
Gem within the local fray
This hotel is new and clean. Well designed. The beds are very comfortable and the staff excels!
This hotel is in the old quarter but further from the tourist cluster of hotels. Around the hotel are very local amenities that will add a lot of color to your stay. Yet it is also quite close to the huge international hospital and new mall. The staff was really great about switching our room when the first got noisy from nearby construction that occurred during a few days of our stay. The complimentary breakfast that you get booking through agoda was brought to our room each morning; a lovely detail for vacationing couples.
Reviewed November 11, 2014
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12
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