This property is in high demand!
Last booked 10 hours ago
"The rooms are beautifully decorated and well appointed."
September 20, 2018
Free Wi-Fi in all rooms!
Last booked 10 hours ago
|Value for money||9.4|
|Distance to city center||0.3 km|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||4.2 km|
"The staff were wonderful too- very helpful and friendly."
September 20, 2018
"Reception staff was helpful and friendly."
September 28, 2018
"Very nice hotel with friendly staff, nice breakfast and clean room."
December 3, 2018
"The staff were very helpful and friendly."
January 9, 2019
Whether you're a tourist or traveling on business, Hanoi Genial Hotel is a great choice for accommodation when visiting Hanoi. Only 35 km away, this 3-star property can be easily accessed from the airport. With its convenient location, the property offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable. To do so, the property provides the best in services and amenities. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, postal service.
The property's accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find flat screen television, bathroom phone, cleaning products, clothes rack, complimentary instant coffee. The property's spa are ideal places to relax and unwind after a busy day. Enjoy a great location and services to match at Hanoi Genial Hotel.
"Super friendly staff who are willing to go the extra mile to..."
December 26, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hanoi Genial Hotel
Dong Xuan Market
Hoan Kiem District
Dong Xuan Market
The hotel staff were friendly and very helpful. The rooms were very comfortable and clean. Breakfast was delicious with ample choices. We left on two multi- night excursions and were able to leave our excess luggage at the hotel until our return.
Fantastic Service, room spacious and Great hotel”
Staff was super accommodating, helpful and professional to our alternative request and recommendations and directions on great sites to visit in old quarters have separate spacious room with great hotel!
When we check in, staff explained about restaurants and neighborhood we can visit. It was really helpful. Room was very clean. We tried to deliver food but it was not working well. We went to the front desk to ask her help and she ordered food for us. Thank you so much for your help :)
The staff are really friendly and helpful. The rooms are clean, showers were hot and powerful. Breakfast is good. TV in the room has YouTube and Netflix. Only downfall is that the rooms were quite noisy; on the first night I was on the 2nd floor, I asked to be moved on the second night due to the noise from reception - they moved me to the fifth floor, but it was still quite noisy. The hotel is in a good location. I would recommend.
Best value and Good service”
We stay in This hotel, it was a strategic location and the room size bigger and clean . Reception staff was helpful and friendly. He provide us the Groundfloor as my request because my Mom not convenient to climb The stairs. We enjoy The breakfast and The Food, Vietnam specialty.. We have a good sleep and more energy to continue our trip..
The rooms are beautifully decorated and well appointed. The bed and pillows are very comfortable. The location is right at the top of the old city easy and interesting walk to the center. The breakfast was really quite good- small Vietnamese buffet, continental buffet (cereal, toast etc), made to order breakfast included too (omelettes, crepes, etc). The staff were wonderful too- very helpful and friendly. I'll be coming back!
Loved our stay. Such value for money. Modern rooms and very clean. All the staff were excellent at helping with taxi bookings and many more. They had the best attitude. Breakfast was excellent for the price. However a little variety in vegetarian option for people staying longer would be appreciated. Location is also ok. Easy for taxis to find. We stayed with our one year old and it was a comfortable stay with him. Highly recommended.
I really enjoyed this hotel, good price to quality ratio and an amazing breakfast included!!
Very clean and nice hotel. The staff were great. Big room, breakfast ok. It is a 15 minute walk to the lake and not much further to most other sights. This is a nice hotel for the price
The best hotel in hanoi”
I booked this hotel with good review and review was correct. The location is good with walking distance to tourist area and room was so clean and neat with so comfy bed. Staffs are amazingly kind and helpful and awesome breakfast. I did tour to halongbay from hotel arranged travel agency which was really good quality of service.If you go hanoi, dont look at other hotel to waste of time! Just go here , strongly recommend! 가격 대비 가성비 짱인 호텔, 직원들 너어무 친절햇고 관광지 다 걸어다닐수 있는 좋은 위치, 조식은 말할것도 없이 훌륭햇으며 호텔에서 연결해준 하롱베이 투어 퀄리티도 너무 좋앗음. 하노이에 간다면 딴 호텔 볼것도 따질것도 없이 여기로 가야함. 오픈한지 5개월 밖에 안되서 깨끗하고 침구도 너무 좋앗음. 강력추천!!
not only was the hotel extremely clean and in a great location in old quarter, the staff went above and beyond to cater to our needs. Mark went above and beyond to help us with our changing plans even arranging transportation for us when we were staying in Sa Pa. Thank you very much for making our stay in Hanoi a pleasurable one.
Cheap and worth it”
Really good facilities. We had a balcony and two beds. Spacious. Clean. Really helpful English speaking staff. If you can, ask for room 501!
Super comfy pillows & bed. ”
Hanoi Genial Hotel is located at the edge of Old Quarter, ideal for travellers that love walking. It is a new hotel, opened in 2017 year end. Situated along a busy road but room is surprisely quiet. Just a few mins walk to the old Long Bien Bridge. Spacious room and changed of towels daily by housekeeper without us asking. The fluffy pillows are to die for, that’s why 3 of us stayed there 3N altogether (before and after our Sapa trip), we absolutely love their beds! Breakfast is yummy with a wide range of local fruits & you can mix them with yogurt & cornflakes. Friendly kitchen staff will only cook for you upon ordering (like omelettes & pancakes), so food is served piping hot. The chicken noodle soup taste superb! Receptionists speak high standard of English and were extremely helpful in providing map & information. 200% would recommend!
Fantastic Cute Little Hotel!! ”
We stayed in Hanoi Genial Hotel for 2 separate nights and can therefore leave 2 reviews for the 2 separate bookings. Conclusion? Our second stay was even better than our first!!! Some additional points to add for this second stay: + Staff welcomed us back once we stepped into the hotel lobby, having remembered us from our first stay (possibly because I did mention to them that we would be back) + Early check in at around 10am + Late check out at around 1pm (that was when our taxi to the airport came to pick us up as per our booking) + Free upgrade to family room, which has 2 double beds and can sleep 4 (there were only the 2 of us); honestly feel that the room is more than big enough for 4 people!!! + Very helpful staff that came to help us unlock the bathroom at around midnight 😱 when we accidentally locked it from the outside, all smiles with no complaints Some points I forgot to mention previously : + Cheerfully greeted by the staff when we went for breakfast, and when we checked out + Room call to notify you when your taxi has arrived All in all, this is a really fantastic place to stay!!!!!! (Please also read my first review for more details about the hotel and staff!!)
Cute Little Hotel”
+ Staff took the initiative to offer us tea, coffee, or water while we were checking in + Staff also took the initiative to provide us with recommendations on where to eat and places to visit while we were waiting for our room to be ready + Rooms were clean, and had cute towel elephants sitting on the beds + Free Netflix available on TV *** + TV is bigger than average for hotel rooms (imo) + Bathroom is well equipped with both a rain shower and a shower head, as well as soap, shampoo, dental kits, cotton buds, combs and a shower cap + One big and one small towel per person, plus an additional carpet towel in the bathroom + One free bottle of mineral water per person + Electric kettle provided in room + More than enough electric sockets, and well placed right next to beds + 3-5 minutes walk from the night market + Good breakfast selection : 4-5 fruits, some cooked local food, bread/toast with butter and jam, cereal with milk, and more free options that you can order from their additional menu for free, including but not limited to omelette and pancake - Just a tiny complaint : there is only one mirror in the bathroom (no mirror in the room)
Good staff and room”
Very good service and friendly staff. They provide welcome drinks, suggest places to go and help us to transfer luggage to room. The room and bathroom are clean. They provide free simple breakfast, we can choose one main dish from menu, the drinks, fruits and a few choices of side dishes are in buffet style. Good stay.
The staff were very helpful and friendly. Always making the guests felt welcome with the smile on their faces.
The room provided to me come with limited power socket for charging. Only one power socket available in the bathroom which is used for hair blower.
Breakfast good Staffs good
Surely back here again!”
Very nice hotel with friendly staff, nice breakfast and clean room. A bit small but perfect for the short trip.