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Hanoi Golden Hotel
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Swimming pool
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Swimming pool
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8.3 Excellent location
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8.3Location
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Excellent
From 584 reviewsSee what guests said
8.1
  • Airport transfer

  • 350 meters to the beach

  • Heart of the City

  • Free Wi-Fi in all rooms

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Room choices
Deluxe City View Double Bed with Balcony
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  • City view
  • 33 m²/355 ft²
  • 1 queen bed
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Family Suite City View with Balcony
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  • City view
  • 50 m²/538 ft²
  • 2 queen beds
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Deluxe Sea View Double Bed with Balcony
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  • Ocean view
  • 30 m²/323 ft²
  • 1 queen bed
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Deluxe City View Twin Bed with Balcony
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  • City view
  • 34 m²/366 ft²
  • 2 semi double beds
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Deluxe Sea View Twin Bed with Balcony
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  • Ocean view
  • 34 m²/366 ft²
  • 2 semi double beds
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Suite City View Double Bed with Balcony
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  • City view
  • 50 m²/538 ft²
  • 1 queen bed
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Superior Twin Bed
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  • No view
  • 22 m²/237 ft²
  • 2 semi double beds
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Superior Double Bed
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  • No view
  • 22 m²/237 ft²
  • 1 queen bed
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Superior King Room
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  • 22 m²/237 ft²
  • Shower
  • 1 king bed
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Deluxe Sea Double - Basic Deal
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    Verified guest reviews

    Agoda Reviews (584)
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    Cleanliness8.3
    Facilities7.0
    Location8.3
    Room comfort and quality8.2
    Service8.2
    Value for money8.1
    Provided by verified guests of Agoda
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    Showing 568 verified guest comments
    12345
    7.2
    Seng from Singapore
    Couple
    Deluxe Sea View Double Bed with Balcony
    Stayed 3 nights in June 2017
    Very good
    The lobby and environment in the hotel is not as grand as showed in the picture.
    Reviewed December 15, 2017
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    2.4
    KAM from United Kingdom
    Family with teens
    Family Suite City View with Balcony
    Stayed 4 nights in October 2017
    Worst hotel in the world
    The hotel insists on keeping our passports on checking in! After some discussion we were given back our passports but they first took photocopies ! Then on the last day, they accused us of stealing a hand towel without proof as they said they found one missing from the hotel room. One day, they did not replace the one the cleaners took. The staff intend to cause visitors embarrassment as we were about to leave the hotel and head to the airport for our flight . Terrible housekeeping as we always have to ask for replacing toilet rolls and bottles of drinking water. We will definitely avoid this hotel forever in our tour as it does not give value for money!
    Reviewed November 14, 2017
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    7.2
    Tin from Vietnam
    Couple
    Superior Double Bed
    Stayed 1 night in October 2014
    good!
    good!
    Reviewed August 28, 2017
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    6.8
    donna from Australia
    Couple
    Deluxe City View Twin Bed with Balcony
    Stayed 7 nights in June 2017
    Good
    wonderful staff but do your self a favour find another hotel. Booked a room with a balcony this was shared with the room next door very small balcony.wonderful rooftop bar but the pool surface got very hot in the afternoon and the runes to get out of the pool killed your feet,pool on floor 15, towels for pool on 1st floor but a staff member on floor 15 doing very little.No aircon in the lift take a bottle of water for the ride.After have two showers water everywhere you have to clean it up so you can only use your towel once.Returned to hotel after 10pm on several occasions and the lobbie lights were turned off nearly entered the wrong hotel the first time.So after 7 days of no balcony and cleaning up after having a shower I went home for a rest.I normal don't complain this is my fist negative review in 8 years of travel and many hotles you can bet better for you money
    Reviewed August 20, 2017
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    9.2
    Marius from Norway
    Couple
    Superior Double Bed
    Stayed 1 night in May 2017
    fantasic!
    This guesthouse was so much more than we hoped for. We stayed for 3 days. Huge, spotless and clean rooms and the family who runs it was outstanding, warm and always happy. On our last day they actually took their time to make us a traditional Hoi An breakfast and didnt charge us a single dollar for it. Free bicycles as much as we wanted. If you are ever thinking about Hoi An, stay here. LOVED it!
    Reviewed June 12, 2017
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    10.0
    JULIE from Australia
    Couple
    Superior Double Bed
    Stayed 1 night in September 2016
    Great hotel
    Enjoyed our stay
    Reviewed June 08, 2017
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    8.4
    Vu from Vietnam
    Family with young children
    Deluxe Sea View Twin Bed with Balcony
    Stayed 3 nights in May 2017
    Good experience, the staffs are very friendly and helpful
    Need to improve on the breakfast buffet menu. The food was as much the same for few days.
    Reviewed June 05, 2017
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    10.0
    vu from Vietnam
    Couple
    Deluxe City View Double Bed with Balcony
    Stayed 1 night in January 2016
    Exceptional
    Ít was a lovely experience here. The staff were helpful and it's right on a busy central street of the city
    Reviewed June 02, 2017
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    4.4
    Rachel from United States
    Couple
    Superior Double Bed
    Stayed 4 nights in April 2017
    Rude, unhelpful and upsetting.
    We hated this place. We were in Vietnam for a month and a half and this was the worst part of our trip. We spent a little bit more than other places, expecting a nice hotel... and recieved unbelievably poor service. We are actually a bit shocked by the many good reviews we've read. -We arrived an hour before check in, and normally other places offer you a place to sit, maybe even a refreshment (even if you have to pay for it). They actually asked us to leave and come back later. This is after 12 hours on a train, in a city we don't know. Unbelievable. -Later we went to the roof top bar and tried to order food and drinks. I am a vegetarian and there were no options expect a pizza. So we decided to just order drinks and a small snack. After 30 minutes of sitting around and waiting the waitress clearly was not going to bring us our drinks, so we just left. -When we inquired at the front desk about the tours listed in the booklet provided in the room, they seemed clueless and told us they don't offer tours. Part of why we chose this hotel in the first place was because they claimed online to be able to help arrange our day tours. -When we asked for restaurant recommendations they had no response. -The front desk seemed bored and uninterested every time we tried to ask anything. -The room didn't have a window (not a real one anyway) so it was VERY dark. -We were so miserable by the rudeness and unpleasantness that we decided to leave a day early, and when we let the front desk know that we would be checking out early, the only response was "no refund". Nobody even cared. They didn't want to know why we were unhappy.
    Reviewed May 25, 2017
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    8.0
    Ian from Australia
    Couple
    Deluxe City View Twin Bed with Balcony
    Stayed 4 nights in February 2017
    Well located. Good rooftop pool & bar area.
    Unfortunately NO HOT WATER!
    Reviewed February 15, 2017
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