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Exceptional9.1
1119reviews
Hanoi Golden Moment Hotel
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9.1 Exceptional guest rating
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"Great service. Good location. Very clean. Highly recommended..."

AshleyUnited States
Restaurant
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9.2 Exceptional location
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9.2Location
  • 1.1 km to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior Double or Twin
  • No view
  • 18 m²
  • 1 queen bed
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Junior Suite Balcony
  • City view
  • 30 m²
  • 1 queen bed
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Family Suite City View
  • City view
  • 35 m²
  • 1 single bed and 1 queen be...
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Deluxe Twin Or Double
  • City view
  • 22 m²
  • 2 single beds
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Nearest essentials

  • Airports
    • 3.9 km
    • Gia Lam Airport (VGL)
    • 21 km
    • Noi Bai International Airport (HAN)
  • Public transportation
    • 1.1 km
    • Le Duan Railway Station
    • 1.5 km
    • Hanoi Railway Station
  • Hospital or clinic
    • 950 m
    • Benh Vien Phu San Ha Noi
  • Pharmacy
    • 60 m
    • 69 Hang Duong Pharmacy
  • Convenience store
    • On site
  • Cash withdrawal
    • ATM on site

More about Hanoi Golden Moment Hotel

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Verified traveler reviews

Agoda Reviews (1119)
Booking.com Reviews (300)

9.1

Filter by traveler type:
Exceptional
  • Cleanliness 9.1
  • Facilities 7.7
  • Location 9.2
  • Room comfort and quality 9.2
  • Service 9.3
  • Value for money 9.1
Excellent
  • Cleanliness 8.8
  • Facilities 7.5
  • Location 8.8
  • Room comfort and quality 8.4
  • Service 8.9
  • Value for money 8.6
Exceptional
  • Cleanliness 9.2
  • Facilities 7.7
  • Location 9.3
  • Room comfort and quality 9.4
  • Service 9.3
  • Value for money 9.1
Excellent
  • Cleanliness 9.1
  • Facilities 8.0
  • Location 9.1
  • Room comfort and quality 9.1
  • Service 9.4
  • Value for money 9.1
Exceptional
  • Cleanliness 8.9
  • Facilities 8.0
  • Location 9.2
  • Room comfort and quality 9.1
  • Service 9.5
  • Value for money 9.3
Excellent
  • Cleanliness 9.1
  • Facilities 8.0
  • Location 9.1
  • Room comfort and quality 9.0
  • Service 9.4
  • Value for money 9.0
Exceptional
  • Cleanliness 9.2
  • Facilities 7.4
  • Location 9.2
  • Room comfort and quality 9.6
  • Service 9.3
  • Value for money 9.1
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Room type
  • Superior Double or Twin
  • Junior Suite Balcony
  • Family Suite City View
  • Deluxe Twin Or Double

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Showing 1077 verified written reviews
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10.0
Annia from China
Couple
Superior Double or Twin
Stayed 1 night in July 2017
Awesome location, great staff, very good breakfast”
It was a great place to stay in!
Reviewed July 11, 2017
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8.0
SHARON from Singapore
Solo traveler
Superior Double or Twin
Stayed 4 nights in May 2017
2nd time stay”
good location
Reviewed July 09, 2017
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7.2
Krista from Canada
Couple
Superior Double or Twin
Stayed 1 night in July 2017
Nice Hotel - Watch Out for Shady Staff”
We stayed here for 3 nights when we arrived in Hanoi and were initially very impressed. The rooms were clean, location was amazing, and the breakfast was fantastic. In fact, we were so impressed that we booked this hotel again upon our return from Halong Bay. We were greeted by a staff member, who we hadn't met during our first stay, however; he seemed to remember us. He was very friendly and sat down to talk to us right away, which we found to be a little strange since we just wanted to check into our hotel room after a long day of travel. We had mentioned our plans to travel to Ninh Binh the following day and he suggested we take the tourist bus, which would pick us up from the hotel at 8:30 am and would cost $10/person. I knew this was expensive and mentioned this to him, but he insisted the bus station was a far taxi drive and the tourist bus was more convenient. In the end, I ended up going with his suggestion since it did seem more convenient, but it was obvious that he was trying to push us into taking the tourist bus. He also kept saying how we should just do a day trip to Ninh Binh with the tour company even after I had explained that we had already booked at a hotel and were going to spend the night there. After talking to us for several minutes about tours and the bus, he proceeded to tell us that the hotel was experiencing difficulties with their water system, and he had booked us into a hotel of the same value down the street. We had no problem with this, expect that we hadn't seen the hotel, and he told us this minutes AFTER charging my credit card at Golden Moments Hotel -- super shady! He personally walked us down the street to a hotel called Church Boutique Hotel. Apparently there are several of these hotels, which we found out later that evening when we used GPS to find our way home and ended up at the wrong hotel with the exact same name, but he failed to mention this, of course. The location he checked us into is literally 2 min
Reviewed July 04, 2017
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10.0
Ashley from United States
Couple
Superior Double or Twin
Stayed 1 night in June 2017
Wonderful ”
Great service. Good location. Very clean. Highly recommended.
Reviewed July 01, 2017
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9.2
Tay from Singapore
Group
Superior Double or Twin
Stayed 4 nights in June 2017
LOCATION IS GOOD, STAFF IS VERY FRIENDLY , AND ROO”
LOCATION IS GOOD, THE WEEKEND NIGHT MARKET IS JUST BEHIND THE HOTEL AND STAFF WAS VERY FRIENDLY CHECK IN WAS FAST AND THEY WILL BRING U TO THE ROOM DIRECTLY. AND SEND U OFF TO THE CAR PERSONALLY. THEY LET US FEEL LIKE AN FAMILY MORE THEN A GUEST. I WILL RECOMMEND TO MY FRIEND AND RELATIVE WHO COME TO HANOI IN FUTURE AND I WILL DEFINITELY BE BACK AGAIN THANK YOU
Reviewed June 29, 2017
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7.6
Kevin from United Kingdom
Couple
Superior Double or Twin
Stayed 1 night in June 2017
Excellent location but pushy staff”
Situated on the next street along from the night market in the heart of the Old Quarter, you could not ask for a better location. With food options a few minutes walk away down either side of the road and most attractions a short cab or moto ride away, this should have been a really great review. The rooms are clean and the have everything you need, although I found the hotel a little on the pricey side. The breakfast is distinctly average. The staff had upgraded us for our stay which, as usual, was only booked for one night. They then charged us the rate for the upgraded room for the rest of our stay or told us we would have to move. We coughed up as we didn't want to move all our stuff but this is the first hotel that has asked this of us. The staff are also quite pushy when it comes to asking if you want to book a tour to Sapa, Halong Bay, Ninh Binh or Hanoi itself. This happened every time we entered or left the hotel. They also charge you double the going rate for bus tickets to the aforementioned places. We will be forever grateful to them for their help in retrieving my phone from the Uber that I left it in.
Reviewed June 24, 2017
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10.0
NYOK from Malaysia
Couple
Superior Double or Twin
Stayed 1 night in June 2017
Friendly and helpful staffs”
We were very well greeted by the staffs upon our arrival. The receptionist helped us to call to confirm on our halong bay tour. We stayed in this hotel before and after the halong bay tour. the staffs shared their travel experience around Vietnam and gave us some traveling tips. The room is clean and spacious, adequate amenities were provided. It is located in a strategic location where it is closed to the night market, lake and restaurants. Everything was well during our 2nights stay. Highly recommended!
Reviewed June 22, 2017
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10.0
Jane from Australia
Couple
Deluxe Twin Or Double
Stayed 2 nights in June 2017
What a fantastic place to stay”
I wholeheartedly recommend this hotel to anyone visiting Hanoi. Our room was cool and quiet and very clean. The staff are extraordinarily kind and polite and went out of their way to help us with whatever we needed. Even when we came in after midnight they cheerfully opened the door to let us in. We will definitely stay there again next time we are in Hanoi.
Reviewed June 18, 2017
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2.0
Lien from United States
Couple
Superior Double or Twin
Stayed 1 night in May 2017
Stay away ”
Staff is not friendly...
Reviewed June 17, 2017
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9.6
Surieyan from Malaysia
Couple
Superior Double or Twin
Stayed 2 nights in June 2017
Exceptional”
My wife and I stayed here last week for 3D2N and we absolutely love it. Check-in was fast, and they even let us check-in early when we arrived earlier than scheduled. The receptionist's English was good and they are very helpful. They were like our one stop tour guide around Old Quarter. I couldn't thank you guys enough for the hospitality. I feel like I'm staying at my friend's house so something. haha. we will definitely come back. we'll see you soon. To those who are looking at this hotel, I am not exaggerating about my comments. They are really that good. Well, you don't be expecting some luxurious facilities and all that. the room are value for money, air-cond, heater, TV, safe box, kattle, iron, everything is in a good condition. and plus their hospitality. What else can you ask for, for that price. happy hunting. godspeed.
Reviewed June 16, 2017
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