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Queen's Central Hotel
Queen's Central Hotel
Queen's Central Hotel
Queen's Central Hotel
Queen's Central Hotel
Queen's Central Hotel
Queen's Central Hotel

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8.9

Excellent

1,990 reviews

1,990 reviews

See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Miniso

40 m

Hanoi Gallery

70 m

Museum Of Independence

90 m

Market street for coffee

100 m

Chua Cau Đong

110 m

Popular landmarks
St. Joseph's Cathedral

680 m

Vietnam Military History Museum

1.0 km

Hoa Lo Prison

1.1 km

Vietnamese Women's Museum

1.3 km

Ho Chi Minh Mausoleum

1.6 km

Closest landmarks
Bach Ma Temple

170 m

Umove

190 m

Den Quan Tran Vu

200 m

Motorbike parking (Pho Hang But)

200 m

Hang Bac Temple

220 m

Queen's Central Hotel

15 Hang Can Street, Hang Dao Ward, Hoan Kiem District, Old Quarter, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Hanoi

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Transport to airport

Bicycle rental

Car park

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Hanoi every 14 minutes on Agoda.com
Value for money8.9
Distance to city center0 km
Location rating9.1
Nearest airportGia Lam Airport (NULL)
Distance to airport4.1 km

Rooms available at Queen's Central Hotel

Exceptional
Room comfort & quality

9.2

Junior Suite Balcony
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Deluxe Double Room
...
  • Room size: 22 m²/237 ft²
  • Nature view
  • 1 queen bed
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Deluxe Twin Room
...
  • Room size: 22 m²/237 ft²
  • Nature view
  • 2 single beds
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Superior Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
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Family Room with Shower
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 single bed and 1 double b...
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Family Suite City View
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed and 1 single be...
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Family Suite
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Deluxe Double Room, 1 Bedroom (1 Double Bed or 1 Queen Bed)
...
    Enter dates to see prices
    Suite - City View
    ...
      Enter dates to see prices
      FAMILY SUITE 1 BED 1 TWIN BED
      ...
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        Frequently asked questions

        How much does it cost to stay at Queen's Central Hotel?

        Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

        What time is check-in and check-out at Queen's Central Hotel?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Queen's Central Hotel?

        Queen's Central Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Queen's Central Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Queen's Central Hotel has a car park available for guests. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

        Is breakfast offered at Queen's Central Hotel?

        There's an additional charge of 125000 VND for adults and 100000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Queen's Central Hotel?

        Queen's Central Hotel features an on-site restaurant for your dining convenience.

        What is the smoking policy at Queen's Central Hotel?

        Queen's Central Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What popular shopping places are close to Queen's Central Hotel?

        Queen's Central Hotel is located in Old Quarter area which features shopping places such as Night Market, Umove and Phuc Loi Shop.

        What are popular attractions near Queen's Central Hotel?

        Queen's Central Hotel is located in Old Quarter area, which is famous for attractions such as Old Quarter, Ancient House and Ta Hien Street.

        What popular natural sightseeing spots are close to Queen's Central Hotel?

        Queen's Central Hotel is located within Old Quarter, which makes it conveniently close to natural sights including Travel Agent Hanoi.

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        See map

        Explore the neighborhood

        What people love about Queen's Central Hotel

        • 9.2

          Exceptional
          Location

          "Many shops around the hotel & only 5 min to Old Quarter/Hoa Kiem Lake on foot."

          Lisawati

          |

          March 5, 2020

        • 8.8

          Excellent
          Location

          "Great location in the Old Quarter."

          Christian

          |

          February 29, 2020

        • 9.2

          Exceptional
          Staff 

          "Staff are all very helpful and helped us rent a motorbike."

          murfy

          |

          February 25, 2020

        Property ranking|Compared to 2,529 Hanoi properties
        See all rankings
        Room comfort score
        9.2/10
        Cheapest price score
        Service score
        9.3/10
        Value for money score
        8.9/10
        Better than
        99
        %
        of Hanoi properties
        Better than
        98
        %
        of Hanoi properties
        Better than
        94
        %
        of Hanoi properties
        Better than
        93
        %
        of Hanoi properties
        Overall rating:

        8.9

        Excellent
        1,990 reviews
        Cleanliness
        8.8
        Facilities
        8.0
        Location
        9.1
        Read all reviews >
        What travelers say they love:
        Thank you for trying your best to make my stay special.
        David from Thailand
        Solo traveler
        More about Queen's Central Hotel

        More about Queen's Central Hotel

        Queen's Central Hotel

        You'll love the exceptional convenience during your stay at Queen's Central Hotel, located right in the heart of the city center, with an easy access to everything in Hanoi. The true local flavors and culture of Hanoi are yours with a stay at Queen's Central Hotel, located just 140 m from the famous Old Quarter.
        Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Queen's Central Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hanoi can be assisted with taxi, car hire and shuttle services available.
        Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
        Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Queen's Central Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
        Rooms at Queen's Central Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Queen's Central Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
        You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


        Dining and things to do

        Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Queen's Central Hotel has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the salon. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


        Around the property

        Venture outside the hotel and explore Hanoi. Learn about the city's art history with a day at Vietnam Museum of Ethnology located 5.2 km away, where you can see collections by famous artists.


        Reasons to stay here

        Spend less here on rooms than you would at 97% of other accommodations in the city.
        Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
        This accommodation beats more than 99% of competition in the city on room comfort.

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        Amenities and facilities
        Excellent
        Facilities

        8

        Most talked about facilities

        Breakfast

        207 mentions

        Housekeeping

        155 mentions

        Internet

        30 mentions

        Taxi

        13 mentions

        Languages spoken

        • English
        • Chinese [Cantonese]
        • Chinese [Mandarin]
        • Dutch
        • French
        • German
        • Italian
        • Japanese
        • Korean
        • Portuguese
        • Russian
        • Spanish
        • Vietnamese

        Internet access

        • Complimentary WIFi in all rooms
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • First aid kit
        • Hand sanitizer
        • Hotel room service app
        • Professional-grade sanitizing services
        • Room sanitization opt-out available
        • Shared stationery removed
        • Staff trained in safety protocol

        Dining, drinking, and snacking

        • Room service

        Services and conveniences

        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Convenience store
        • Currency conversion service
        • Daily cleaning
        • Disabled facilities
        • Doorman
        • Dry cleaning
        • Elevator
        • Fireplace
        • Grooming service
        • Hair salon
        • Heating in public area
        • Ironing service
        • Laundry service
        • Library
        • Luggage storage
        • Meeting/banquet facilities
        • Postal service
        • Safety deposit boxes
        • Shops
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Family room

        Access

        • Check-in/out [express]
        • Check-in/out [private]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms

        Getting around

        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Taxi service
        • Transport to airport

        Sports equipment rental

        • Bicycle rental

        Available in all rooms

        • A/C
        • Alarm clock
        • Coffee/tea machine
        • Complimentary drinking water
        • Desk
        • Hair dryer
        • Internet access – LAN
        • Iron and ironing board
        • Lock box in room
        • Mini bar
        • Non-smoking
        • Phone
        • Refrigerator
        • Satellite/cable channels
        • Seating area
        • Shower
        • Soundproofing
        • Toiletries
        • Trouser press
        • Wake up call
        • Wi-Fi
        • Wi-Fi [complimentary]
        Food and dining
        Breakfast options
        • Asian
        Restaurants on site

        Golden Moment

        • Menu: Buffet, A-la-carte
        Location
        15 Hang Can Street, Hang Dao Ward, Hoan Kiem District, Old Quarter, Hanoi, Vietnam
        Exceptional
        Location

        9.1

        Airports

        • Gia Lam Airport (NULL)
          4.1 km 17 min drive
        • Noi Bai International Airport (HAN)
          21.0 km 40 min drive

        Public transportation

        • Hanoi Railway Station
          1.5 km

        Hospital or clinic

        • NHA THUOC
          230 m

        Shopping

        • Night Market
          130 m

        Convenience store

        • Circle K
          270 m

        Cash withdrawal

        • ATM on-site
        What's nearby

        Popular landmarks

        • Old Quarter
          150 m
        • St. Joseph's Cathedral
          680 m
        • Vietnam Military History Museum
          1.0 km
        • Hoa Lo Prison
          1.1 km
        • Vietnamese Women's Museum
          1.3 km
        • Ho Chi Minh Mausoleum
          1.6 km
        • Presidential Palace Historical Site
          1.6 km
        • One Pillar Pagoda
          1.7 km
        • Temple of Literature & National University
          1.7 km
        • Vietnam Museum of Ethnology
          5.2 km

        Nearby landmarks

        • Miniso
          40 m
        • Hanoi Gallery
          70 m
        • Museum Of Independence
          90 m
        • Market street for coffee
          100 m
        • Chua Cau Đong
          110 m
        • Night Market
          130 m
        • Hang Ngang Hang Dao
          150 m
        • Old Quarter
          150 m
        • Ho Guom Audio
          150 m
        • Halong Bay Day Tours
          160 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 2-3 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 4 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-in until23:30
        • Check-out until12:00

        Getting around

        • Distance from city center0 km
        • Travel time to airport (minutes)45

        Extras

        • Breakfast charge (unless included in room price)125000 VND

        The property

        • Non-smoking rooms/floorsYes
        • Number of floors8
        • Number of restaurants1
        • Number of rooms 20
        • Room voltage220
        • Year property opened2010
        Property announcements

        Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

        Reviews of Queen's Central Hotel from real guests

        Provided by verified guests of Agoda
        8.9
        /
        10
        Cleanliness8.8
        Facilities8.0
        Location9.1
        Room comfort and quality9.2
        Service9.3
        Value for money8.9
        High score for Hanoi
        Rating
        9+ Exceptional (923)
        8-9 Excellent (304)
        7-8 Very Good (183)
        6-7 Good (49)
        <6 Below Expectation (60)
        Time of the year
        Mar - May (356)
        Jun - Aug (373)
        Sep - Nov (382)
        Dec - Feb (408)
        All guests (1,990)
        All room types
        All languages

        Show reviews that mention 

        Showing 1,519 verified guest comments
        12345
        9.2
        Exceptional
        Tonny from Indonesia
        Family with teens
        Family Suite City View
        Stayed 5 nights in December 2016

        Nice Hotel & Friendly Staff”

        For those who want to stay in the Old Quarter - Hanoi should consider the access to reach the hotel. Some of streets and alleys might be closed due to Night Market. Hanoi Golden Moment enjoys its very good location in Han Can St - Old Quarter. Although Night Market is just one block behind, Han Can St is always accessible day or night. Most of receptionists are quite good in English, friendly & warm. Ms. Flower assisted us very well in arranging our private taylor-made tour. Meanwhile Ms. Light voluntarily helped us to find Local Internet SIM Card & some unique local food outlets. I will say that Old Quarter - Hanoi is one of my favorite places as a food lover. Noodle soup, bun cha, bbq, sticky rice, coffee & bia hoi (local home made draught beer) are very good. Breakfast service in this hotel was simple & nice. I'll be back to this hotel again whenever I visit Old Quarter again. Finally thanks to Ms Flower, Ms Light & Ms Anh for your support during our stay.

        Reviewed January 04, 2017

        See room deals

        9.3
        Exceptional
        Reuben from United States
        Couple
        Deluxe Twin Room
        Stayed 1 night in September 2012

        An Oasis in the Midst of Chaos”

        location, extraordinary service, very clean and well-decorated rooms, all-you-can eat breakfast

        When we first arrived in Hanoi's old quarter, the first thing we noticed was how chaotic and crowded the streets were. They were full of people, motorbikes, cars, vendors, restaurant tables. Then the driver informed us that we had arrived at the Hanoi Moment and suddenly we stepped into a calm, relaxing atmosphere. They enthusiastically welcomed us to their hotel, gave us maps, refreshments and cold towels, and they helped answer our questions about the area. When we stepped into the room we were impressed with the cleanliness, decor, the small touches here and there like the laptop they provided for internet surfing, and the complimentary fruits and even a letter welcoming us to Hanoi. After relaxing for a while in the Hanoi Moment we felt recharged and ready to explore the wonderful and exciting old quarter of Hanoi. When we arrived back at the hotel after an evening of exploration, we were so happy to be back at the Moment, ready to recharge again for our trip to Halong Bay the next day. The all-you-can-eat breakfast gave us the sustenance we needed for the day and our check-out was quick and painless. The only minor complaint would be that it's a little difficult to control the temperature of the shower. I'm not sure if that's due to the way the plumbing works in their building but it was either too hot or the pressure was too low. Nothing major though. I heartily recommend this hotel to anyone looking for more bang for your hotel buck. You won't regret it.

        Reviewed September 28, 2012

        See room deals

        9.2
        Exceptional
        David from Thailand
        Solo traveler
        Deluxe Double Room
        Stayed 3 nights in December 2019

        Good Hotel In a Good Location”

        Hanoi Golden Moment Hotel is a nice hotel in a good location that is close to anything you would want to see in the old quarter. The best part about it is the staff. Ms. Flower, Ms. Rose (I think), Kevin, and Hii were all very friendly and accommodating. They are very helpful and understanding. They go out of their way to make your stay special. The rooms are a bit small and dated, but this is the old quarter and pretty much every hotel is probably similar to this due to limited space. I enjoyed my stay here and would be happy to come back because of the great attitude and hospitality of the staff here. Thank you for trying your best to make my stay special.

        Reviewed December 24, 2019

        See room deals

        10.0
        Exceptional
        Jeremy from Australia
        Couple
        Junior Suite Balcony
        Stayed 3 nights in August 2013

        Amazing experience with fantastic service.”

        Excellent staff service, located near all major attractions, value for money

        We chose the Hanoi Moment hotel based on the reviews and we weren't disappointed. After a late arrival into Hanoi we were greeted by extremely welcoming and friendly staff. Nothing was too much trouble with them even covering part of our tour price as we had yet been to an ATM to take out more money. It was like staying with close family. The breakfast was great and again he service was impeccable. Rooms were very clean with complimentary fruit and laptop for those who wanted to check emails, a really great touch. Excellent location in middle of Old Quarter which just tops off a fantastic stay. I would highly recommend this hotel to anyone wanting to stay in the middle of Old Quarter while receiving great accommodation and fantastic service.

        Reviewed August 11, 2013

        See room deals

        10.0
        Exceptional
        Rosario from Philippines
        Couple
        Superior Double Room
        Stayed 3 nights in November 2015

        You Will Never Regret Staying in This Hotel”

        Customer service, Clean Rooms, Food

        The first thing that stands out with Golden Sun Moment Hotel is their OUTSTANDING customer service. They take one or two steps further. Even before arriving in Vietnam, they were prompt in responding to our queries about the hotel, airport transfers and tours. They arranged our airport transfers and all our tours for us, all for reasonable prices. Upon arriving, they were very welcoming and they even gave us a map of Hanoi and an overview of the place and some recommendations. They made sure our stay was comfortable, even going out of their way to buy a local sim card for us! They also gave us a little present on our last day, which was totally unexpected and very sweet of them. The rooms were pretty, clean and comfortable and their breakfast was also superb. I loved their Pho and Sua Cha. Hehe. They also exchange currency with low exchange rates. Mark my words, we will surely book with Golden Sun Moment Hotel when we go back to Vietnam. Thank you to Alex, Henry and the entire Golden Sun Moment Hotel team!

        Reviewed January 21, 2016

        See room deals

        9.6
        Exceptional
        Phatcharaporn from Thailand
        Group
        Family Suite City View
        Stayed 5 nights in April 2016

        Great sevice, Good location, Nice modern room”

        April 2016, It was my first time in Hanoi. I had a great time staying in Golden Moment hotel. I stayed there for 5 nights in family suite room. All staffs are very friendly and helpful. Receptionists (Tom, Hannah and Laura) are very friendly , helpful and polite. They impressed me. Hotel is on a good location.Not far from Old Quarter. You can walk down to Hoankium Lake,Weekend night market (Friday and Saturday night), Water puppet theatre, Trang Tien plaza, Woman' s museum and Maison centrale. Up north from the hotel, you can walk to Bach ma temple, and Chu Dong Xuan market. Internet is very fast. This hotel is recommended.

        Reviewed April 26, 2016

        See room deals

        10.0
        Exceptional
        gladys from Canada
        Couple
        Superior Double Room
        Stayed 3 nights in October 2019

        Fantastic honest service”

        We stayed at the Hanoi Golden Moment Hotel for three nightsl in October and could not be happier with the staffs professional service. The receptionists gave us all kinds of information about what to see and do in Hanoi plus the Travel desk in the hotel is excellent for booking tours. The hotel booked the Camel bus but through no fault of their own the bus did not show up when promised in Tam Coc when we finished our day tour there. So we had no choice but to take the next bus and buy new bus tickets to Hue. The hotel apologized for this inconvenience AND reimbursed us the bus money and sent it to the next hotel in Hoi Ann in less than two hours!!!!. The $30 was already waiting for us when we checked in.!!! The breakfast is amazing! A buffet breakfast with omelettes, pancakes with chocolate, cereal, fruits and homemade yogurt and much more. The location is only a 5 min. walk to the famous lake and the BEER STREET area! I recommend booking this hotel and i give it a 10 out of 10!!!

        Reviewed October 31, 2019

        See room deals

        10.0
        Exceptional
        Shuling from Singapore
        Group
        Family Room with Shower
        Stayed 1 night in December 2017

        Exceptional”

        We had a great and comfortable stay at Hanoi Golden Moment Hotel. The staff were always smiling and ready to help. They gave brilliant ideas on what we can do for the day and recommended good places to eat nearby. The location of the hotel is brilliant too, right in the middle of the old quarter, with many places to eat and things to do nearby. Love the hotel breakfast too even though you get a menu to order food from instead of having a buffet breakfast.

        Reviewed December 28, 2017

        See room deals

        9.3
        Exceptional
        Ian from Australia
        Solo traveler
        Deluxe Twin Room
        Stayed 4 nights in August 2012

        Small and cozy”

        Location and service

        It stared badly with the taxi service the hotel highlly recommended due to shift taxi drivers in Hanoi not being at the airport a booked. But I always judge a professional service on how it handles their mistakes. Hanoi Moment hotel handled it very well. When they organised a taxi to pick me up the manager was at the hotel waiting for me to apologise and explain the mishap. Now onto the hotel. I loved the room. It's small but beautifully designed. Loved the shower with its wooden floor on peddles. The breakfast is all you can it and best part is, it's delicious. A very well presented hotel. The location is perfect if you want to be in the heart of the Old Quarter. My only warning about the Old Quarter is how unsafe it is to walk. It's chaotic with the traffic. I would never hesitate to recommend this hotel.

        Reviewed August 27, 2012

        See room deals

        9.2
        Exceptional
        Merilyn from Australia
        Couple
        Deluxe Double Room
        Stayed 1 night in December 2017

        Great Little Hotel in Hanoi”

        We stayed at Hanoi Golden Moment hotel for 3 nights in December 2017, great location with top notch service. All the staff knew our names and took great care of us during our stay. This hotel is located in the Old Quarters and we were able to walk to all the places we wanted to see and all the places we wanted to eat. I would happily recommend this place to family and friends.

        Reviewed January 08, 2018

        See room deals

        10.0
        Exceptional
        Kim from Australia
        Couple
        Deluxe Double Room
        Stayed 2 nights in February 2020

        Would absolutely recommend”

        My partner and I absolutely enjoyed our stay at Hanoi Golden Moment Hotel. We stayed in the Delux double room and it was the perfect size for us. The rooms were extremely clean and had all the necessities provided (kettle, iron, toothbrush, toiletries). The hotel was also great location wise - within 5-10 minutes walking distance to Hoan Kiem Lake. It is also surrounded by a plethora of shops and restaurants, which was extremely convenient. The staff were all so helpful and friendly, we can't thank them enough for their hospitality. Overall, we really enjoyed our stay and would absolutely recommend this to all our friends and family.

        Reviewed February 14, 2020

        See room deals

        8.8
        Excellent
        bina from Singapore
        Group
        Family Room with Shower
        Stayed 1 night in August 2016

        Wonderful vacation”

        I stayed with my elderly parents at Hanoi golden moment hotel for five nights.it was a very welcoming stay because of ever-smiling n helpful staff who looked after us just like family.we had a family room which was spacious enough for three of us.Hotel breakfast was good enough for us vegetarians.They used to serve breakfast as per our choice with all the smiles n warmth.Hotel staff used to guide us well for our sightseeing.They used to call realiable taxi for us.Thanks to all the wonderful people at Golden moment hotel to make our Hanoi trip such a memorable one.

        Reviewed August 27, 2016

        See room deals

        9.3
        Exceptional
        Xiangjun from China
        Couple
        Deluxe Twin Room
        Stayed 2 nights in October 2012

        Nice and Cosy hotel”

        Good location, excellent service and great value

        The Moment Hotel is located at the traditional Old Quarter of Hanoi, with the famous Cha Ca La Vong restaurant just round the corner. The hotel is very comfortably decorated. Upon arrival, we received very warm staff attention and service, e.g. helping with luggage, getting change for the taxi driver, welcome fruit juice, prompt answer to travel enquiries. And the room is very cosy with fresh tropical fruits and good-night dessert being served daily. There was free wifi access and even a laptop in every room so that internet connection was made super simple. Breakfast was really good, only that the carrot juice was a bit overly sweetened. But again we were most delighted with service provided. The staff recommended a day trip to Halong Bay which was worth the value too. Overall, it was a great and memorable stay, at very reasonable prices. Highly recommended.

        Reviewed October 15, 2012

        See room deals

        10.0
        Exceptional
        Sarah from United States
        Solo traveler
        Deluxe Double Room
        Stayed 5 nights in April 2019

        Amazing stay”

        I stayed at Hanoi Golden Moment for 5 nights and a great stay! First of all, the staff is just amazing! They are so friendly and arranged pick ups and tours for me. They greeted me by my name everyone I came through the lobby, which I thought was so personable! My room was great and I didn’t hear a lot of street noise. The location is also great as you can walk anywhere and it’s situated right in the old quarter. I would definitely stay here again!!!

        Reviewed April 08, 2019

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        10.0
        Exceptional
        Sanjay from Canada
        Couple
        Deluxe Twin Room
        Stayed 2 nights in March 2015

        A small boutique city centre hotel with great frie”

        Great service, Room bathroom quality, breakfast and location

        The hotel is located in Hanoi old quarters with plenty of shopping, eating around. Hanoi has large number of hotels however Golden Sun sets itself apart from others in the extremely personalized quality of service. The hotel staff are very friendly and helpful. My room was beautiful however I got an upgrade to a bigger better room which was great. Was served with small cake and a wine bottle for a minor additional amount which was fabulous. The reception staff were attentive and Henry Le was exceptional with his ever friendly smile. The breakfast was sumptuous and very tasty. The hotel can also arrange for trips in the city and outside as well as taxi to airport. This hotel sets itself apart from the rest even though its just another small boutique hotel. I will definitely stay there again ....especially if I get the bigger rooms.

        Reviewed March 28, 2015

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        10.0
        Exceptional
        Christopher from United Kingdom
        Couple
        Junior Suite Balcony
        Stayed 3 nights in January 2013

        Fantastic hotel, look no further ”

        Everything

        if you are lucky enough to be able to get a room here it will far exceed your expectations. the manager tom and all his staff, without exception, are truly wonderful and go out of their way to assist you, without being at all pushy. we were fortunate to be allocated the "honeymoon suite" on the top floor, which has a partially glazed veranda, complete with a sofa and views over the rooftops of the old quarter. the room was beautiful, with tea and coffee making facilities, mini bar and a huge shower in the bathroom with multi jets and a choice of shower heads. when we arrived, both the bed and the shower were decorated with rose petals. there is a decent range of tv channels in english and also a cd/dvd player and a laptop in the room with free wifi access. the suites and family room receive a bottle of wine on arrival and a tray of fresh fruit daily. the hotel restaurant only does breakfast but wow what a breakfast. you have a menu of freshly prepared items and can order as much as you can eat from a range that includes eggs, bacon, ham, yoghurt with fresh fruit, bread, toast, baguettes, croissant, noodle soup etc etc and the lovely young lady who serves breakfast is very sweet and chatty. we organised a tour to halong bay through the hotel and also airport transfers, both of which we felt were good value when compared to others advertised locally. we cannot fault the hanoi moment or her staff and can only thank them for making our stay in hanoi unforgettable.

        Reviewed January 12, 2013

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        9.0
        Exceptional
        Allan from United Kingdom
        Couple
        Deluxe Twin Room
        Stayed 2 nights in March 2014

        Great hotel”

        hotel clean, staff very professional and friendly

        Great location in the old quarter. A complimentary soft drink on arrival, great advise on things to see and do, free map provided. Room very clean, all mod cons, hot shower. Stayed at the hotel in 2 different rooms, both rooms were good. All of the staff are very professional, welcoming, friendly, always a smile and nothing is a problem to them. Breakfast is very good and unlimited, ranging from bacon and eggs to noodle soup. The hotel can advise you on sightseeing, recommended restaurants, restaurant booking, anything you want. Will stay here again when visiting Hanoi and will recommend to friends. A big thank you to all of the friendly staff at the Hanoi Moment Hotel for making our stay so enjoyable.

        Reviewed March 24, 2014

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        10.0
        Exceptional
        Vinoth from Australia
        Family with young children
        Family Room with Shower
        Stayed 2 nights in December 2016

        A truly Golden Moment”

        From the moment we walked into this hotel I experienced the most exceptional Service. Everyone worked with a smile on their faces always asking how our day was and it felt so genuine. The hotel is smack bang in the middle of Old Quarter. You will not find a better place to experience the best part of Hanoi. The rooms are clean and this hotel was great value for money. The Restaurant downstairs had good food, their Ginger Chicken was excellent. A Special mention to Miss Flower who helped me with cancelling my hotel booking at HoiAn due to bad weather, and also calling the Singapore Airlines Office several times to follow up on my lost luggage. She even emailed me after I got back home to find out if my luggage had been found. Thank you. Also a special mention to the Miss Anh Sang (Light), never have I seen such a friendly face. She works at the reception desk but came running to the road to stop the traffic to help us cross. She helped us with navigating through the maze of old quarter and provided tips on must visit places. Can't wait to go back. See you guys soon.

        Reviewed January 03, 2017

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        10.0
        Exceptional
        Bree from Australia
        Couple
        Deluxe Twin Room
        Stayed 1 night in August 2012

        Great Hotel, Amazing staff!”

        The staff are absolutely amazing!

        This has to be the most memorable place we have stayed. We have been travelling through Thailand in 4 & 5 star resorts and have come to Hanoi to stay with the Hanoi moment hotel. I have to say that this hotel has been by far the best of all the places we have stayed mostly due to the wonderful staff here. Nothing was too much for them and they went above expectations on all accounts. The rooms are very clean and comfortable with a computer/internet access in your room. The rooms aren't huge but they are big enough for what you need. The food at breakfast was quite good and they will cook to your order. We were quite overwhlemed by the chaos of the city and the fact that not many speak good english so the staff at the hotel would escort us to places we needed to go and translate to the shop owners what we needed. We had no travel plans when we arrived and their travel agents planned our whole trip and booked train tickets etc for us. They even recommended other hotels to stay at along our way. They had organised a trip to Halong bay for us which unfortunately was cancelled due to bad weather but they were the only ones out of our whole group of tourists that made the effort to track down the phone number of the driver who was taking us and called to inform us of what was happening. They organised transfers back to the hotel and had a room ready for us when we returned. If you choose to stay at the hanoi moment hotel you will not be disappointed.

        Reviewed August 08, 2012

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        8.8
        Excellent
        Hong from Singapore
        Family with teens
        Family Suite City View
        Stayed 3 nights in December 2017

        Family friendly hotel”

        Stay in Golden Moment with my parents for four days. It is in the centre of Old Quarter, facing a quiet street which sometimes gets a little busier. The team is professional, pays attention to details and works to ensure the patrons feel at home when in the hotel. The cleaning service is good and our room was kept tidy and fresh. We had a spacious family room good for three people, with a large bathroom. Because it faces the main street, occasionally it gets noisy but at night it is generally quiet. The hotel is near a number of amenities, including supermarkets, several good cafes, coffee shops (which sell beans, ground coffee, and coffee filters), and other souvenir shops. We had a wonderful time at Golden Moment, and would recommend it to anyone who is planning a holiday.

        Reviewed January 07, 2018

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