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Hanoi Golden Moment Hotel

"Staff are all very helpful and helped us rent a motorbike."

murfy - February 25, 2020
Superior Double Room Hanoi Golden Moment Hotel
Lobby Hanoi Golden Moment Hotel
Lobby Hanoi Golden Moment Hotel
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2019

Hanoi Golden Moment Hotel

15 Hang Can Street, Hang Dao Ward, Hoan Kiem District, Old Quarter, Hanoi, Vietnam - See map
Free Wi-Fi
See map
Popular landmarks
Old Quarter 150 m
St. Joseph's Cathedral 680 m
Vietnam Military History Museum 1.0 km
Hoa Lo Prison 1.1 km
Vietnamese Women's Museum 1.3 km
Ho Chi Minh Mausoleum 1.6 km
Presidential Palace Historical Site 1.6 km
One Pillar Pagoda 1.7 km
Temple of Literature & National University 1.7 km
Vietnam Museum of Ethnology 5.2 km
Nearby landmarks
Miniso 40 m
Hanoi Gallery 70 m
Museum Of Independence 90 m
Market street for coffee 100 m
Chua Cau Đong 110 m
Night Market 130 m
Hang Ngang Hang Dao 150 m
Old Quarter 150 m
Ho Guom Audio 150 m
Halong Bay Day Tours 160 m
9.1

Exceptional

Location rating score

Inside city center
Popular neighborhood
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Hanoi every 7 minutes on Agoda.com
Value for money8.9
Distance to city center0 km
Location rating9.1
Nearest airportGia Lam Airport (VVGL)
Distance to airport4.1 km

Rooms available at Hanoi Golden Moment Hotel

Exceptional
Room comfort & quality
9.2
Junior Suite Balcony
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Superior Double Room
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  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
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Family Suite City View
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  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed and 1 single be...
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Deluxe Twin Room
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  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 22 m²/237 ft²
  • Nature view
  • 1 queen bed
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Double Room - Day Use, Max 4 Hours Stay
...
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    Deluxe Double Room, 1 Bedroom
    ...
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      Suite - City View
      ...
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        SUPERIOR 2 TWIN BEDS DOUBLE BED
        ...
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          Suite
          ...
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            Frequently asked questions

            What time is check-in and check-out at Hanoi Golden Moment Hotel?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Hanoi Golden Moment Hotel?

            Hanoi Golden Moment Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Golden Moment Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hanoi Golden Moment Hotel has a car park available for guests. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

            What are my dining options at Hanoi Golden Moment Hotel?

            Hanoi Golden Moment Hotel features an on-site restaurant for your dining convenience. Breakfast is served here. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

            What is the smoking policy at Hanoi Golden Moment Hotel?

            Hanoi Golden Moment Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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            What people love about Hanoi Golden Moment Hotel

            • 7.6
              Very good
              Cleanliness

              "The hotel is well maintained and clean."

              Low

              |

              December 18, 2019

            • 7.6
              Very good
              Staff 

              "The staffs are friendly and helpful."

              Low

              |

              December 18, 2019

            • 8.8
              Excellent
              Location

              "Great location in the Old Quarter."

              Christian

              |

              February 29, 2020

            Property ranking|Compared to 3,054 Hanoi properties
            See all rankings
            Room comfort score
            9.2/10
            Service score
            9.3/10
            Value for money score
            8.9/10
            Location score
            9.2/10
            Better than
            99
            %
            of Hanoi properties
            Better than
            96
            %
            of Hanoi properties
            Better than
            95
            %
            of Hanoi properties
            Better than
            95
            %
            of Hanoi properties
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            Overall rating:
            8.9
            Excellent
            1,986 reviews
            Cleanliness
            8.8
            Facilities
            8.0
            Location
            9.1
            Read all reviews >
            What travelers say they love:
            Staff were just lovely and friendly and accommodating.
            Christopher from Thailand
            Business traveler
            More about Hanoi Golden Moment Hotel

            More about Hanoi Golden Moment Hotel

            Ideal for fun and relaxation, Hanoi Golden Moment Hotel is located in the Old Quarter area of Hanoi. The hotel is not too far from the city center: just 0 km away, and it normally takes about 45 minutes to reach the airport. This modern hotel is in the vicinity of popular city attractions such as Old Quarter, Museum Of Independence, Nyll Tailor.

            Hanoi Golden Moment Hotel also offers many facilities to enrich your stay in Hanoi. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fireplace can be enjoyed at the hotel.

            20 rooms spread over 8 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, complimentary instant coffee, complimentary tea, free welcome drink, mirror can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hanoi Golden Moment Hotel.

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            Most talked about facilities

            Breakfast
            207 mentions
            Housekeeping
            155 mentions
            Internet
            30 mentions
            Taxi
            13 mentions

            What they offer

            10.0
            Exceptional
            Staff 

            "10/10 for this hotel and is wonderful staff."

            Nicola

            |

            October 17, 2019

            View all reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Breakfast options

            Asian

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Hanoi Golden Moment Hotel from real guests

            Provided by verified guests of Agoda
            8.9
            /
            10
            Cleanliness8.8
            Facilities8.0
            Location9.1
            Room comfort and quality9.2
            Service9.3
            Value for money8.9
            High score for Hanoi
            Rating
            9+ Exceptional (922)
            8-9 Excellent (304)
            7-8 Very Good (182)
            6-7 Good (49)
            <6 Below Expectation (59)
            Time of the year
            Mar - May (356)
            Jun - Aug (370)
            Sep - Nov (382)
            Dec - Feb (408)
            Don't miss out!Users are booking a place in Hanoi every 7 minutes on Agoda.com
            All guests (1986)
            All room types
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            Show reviews that mention 

            Showing 1516 verified guest comments
            12345
            9.2
            Exceptional
            Tonny from Indonesia
            Family with teens
            Family Suite City View
            Stayed 5 nights in December 2016

            Nice Hotel & Friendly Staff”

            For those who want to stay in the Old Quarter - Hanoi should consider the access to reach the hotel. Some of streets and alleys might be closed due to Night Market. Hanoi Golden Moment enjoys its very good location in Han Can St - Old Quarter. Although Night Market is just one block behind, Han Can St is always accessible day or night. Most of receptionists are quite good in English, friendly & warm. Ms. Flower assisted us very well in arranging our private taylor-made tour. Meanwhile Ms. Light voluntarily helped us to find Local Internet SIM Card & some unique local food outlets. I will say that Old Quarter - Hanoi is one of my favorite places as a food lover. Noodle soup, bun cha, bbq, sticky rice, coffee & bia hoi (local home made draught beer) are very good. Breakfast service in this hotel was simple & nice. I'll be back to this hotel again whenever I visit Old Quarter again. Finally thanks to Ms Flower, Ms Light & Ms Anh for your support during our stay.

            Reviewed January 04, 2017

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            9.3
            Exceptional
            Reuben from United States
            Couple
            Deluxe Twin Room
            Stayed 1 night in September 2012

            An Oasis in the Midst of Chaos”

            location, extraordinary service, very clean and well-decorated rooms, all-you-can eat breakfast

            When we first arrived in Hanoi's old quarter, the first thing we noticed was how chaotic and crowded the streets were. They were full of people, motorbikes, cars, vendors, restaurant tables. Then the driver informed us that we had arrived at the Hanoi Moment and suddenly we stepped into a calm, relaxing atmosphere. They enthusiastically welcomed us to their hotel, gave us maps, refreshments and cold towels, and they helped answer our questions about the area. When we stepped into the room we were impressed with the cleanliness, decor, the small touches here and there like the laptop they provided for internet surfing, and the complimentary fruits and even a letter welcoming us to Hanoi. After relaxing for a while in the Hanoi Moment we felt recharged and ready to explore the wonderful and exciting old quarter of Hanoi. When we arrived back at the hotel after an evening of exploration, we were so happy to be back at the Moment, ready to recharge again for our trip to Halong Bay the next day. The all-you-can-eat breakfast gave us the sustenance we needed for the day and our check-out was quick and painless. The only minor complaint would be that it's a little difficult to control the temperature of the shower. I'm not sure if that's due to the way the plumbing works in their building but it was either too hot or the pressure was too low. Nothing major though. I heartily recommend this hotel to anyone looking for more bang for your hotel buck. You won't regret it.

            Reviewed September 28, 2012

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            9.2
            Exceptional
            David from Thailand
            Solo traveler
            Deluxe Double Room
            Stayed 3 nights in December 2019

            Good Hotel In a Good Location”

            Hanoi Golden Moment Hotel is a nice hotel in a good location that is close to anything you would want to see in the old quarter. The best part about it is the staff. Ms. Flower, Ms. Rose (I think), Kevin, and Hii were all very friendly and accommodating. They are very helpful and understanding. They go out of their way to make your stay special. The rooms are a bit small and dated, but this is the old quarter and pretty much every hotel is probably similar to this due to limited space. I enjoyed my stay here and would be happy to come back because of the great attitude and hospitality of the staff here. Thank you for trying your best to make my stay special.

            Reviewed December 24, 2019

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            10.0
            Exceptional
            Jeremy from Australia
            Couple
            Junior Suite Balcony
            Stayed 3 nights in August 2013

            Amazing experience with fantastic service.”

            Excellent staff service, located near all major attractions, value for money

            We chose the Hanoi Moment hotel based on the reviews and we weren't disappointed. After a late arrival into Hanoi we were greeted by extremely welcoming and friendly staff. Nothing was too much trouble with them even covering part of our tour price as we had yet been to an ATM to take out more money. It was like staying with close family. The breakfast was great and again he service was impeccable. Rooms were very clean with complimentary fruit and laptop for those who wanted to check emails, a really great touch. Excellent location in middle of Old Quarter which just tops off a fantastic stay. I would highly recommend this hotel to anyone wanting to stay in the middle of Old Quarter while receiving great accommodation and fantastic service.

            Reviewed August 11, 2013

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            10.0
            Exceptional
            Rosario from Philippines
            Couple
            Superior Double Room
            Stayed 3 nights in November 2015

            You Will Never Regret Staying in This Hotel”

            Customer service, Clean Rooms, Food

            The first thing that stands out with Golden Sun Moment Hotel is their OUTSTANDING customer service. They take one or two steps further. Even before arriving in Vietnam, they were prompt in responding to our queries about the hotel, airport transfers and tours. They arranged our airport transfers and all our tours for us, all for reasonable prices. Upon arriving, they were very welcoming and they even gave us a map of Hanoi and an overview of the place and some recommendations. They made sure our stay was comfortable, even going out of their way to buy a local sim card for us! They also gave us a little present on our last day, which was totally unexpected and very sweet of them. The rooms were pretty, clean and comfortable and their breakfast was also superb. I loved their Pho and Sua Cha. Hehe. They also exchange currency with low exchange rates. Mark my words, we will surely book with Golden Sun Moment Hotel when we go back to Vietnam. Thank you to Alex, Henry and the entire Golden Sun Moment Hotel team!

            Reviewed January 21, 2016

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            9.6
            Exceptional
            Phatcharaporn from Thailand
            Group
            Family Suite City View
            Stayed 5 nights in April 2016

            Great sevice, Good location, Nice modern room”

            April 2016, It was my first time in Hanoi. I had a great time staying in Golden Moment hotel. I stayed there for 5 nights in family suite room. All staffs are very friendly and helpful. Receptionists (Tom, Hannah and Laura) are very friendly , helpful and polite. They impressed me. Hotel is on a good location.Not far from Old Quarter. You can walk down to Hoankium Lake,Weekend night market (Friday and Saturday night), Water puppet theatre, Trang Tien plaza, Woman' s museum and Maison centrale. Up north from the hotel, you can walk to Bach ma temple, and Chu Dong Xuan market. Internet is very fast. This hotel is recommended.

            Reviewed April 26, 2016

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            10.0
            Exceptional
            gladys from Canada
            Couple
            Superior Double Room
            Stayed 3 nights in October 2019

            Fantastic honest service”

            We stayed at the Hanoi Golden Moment Hotel for three nightsl in October and could not be happier with the staffs professional service. The receptionists gave us all kinds of information about what to see and do in Hanoi plus the Travel desk in the hotel is excellent for booking tours. The hotel booked the Camel bus but through no fault of their own the bus did not show up when promised in Tam Coc when we finished our day tour there. So we had no choice but to take the next bus and buy new bus tickets to Hue. The hotel apologized for this inconvenience AND reimbursed us the bus money and sent it to the next hotel in Hoi Ann in less than two hours!!!!. The $30 was already waiting for us when we checked in.!!! The breakfast is amazing! A buffet breakfast with omelettes, pancakes with chocolate, cereal, fruits and homemade yogurt and much more. The location is only a 5 min. walk to the famous lake and the BEER STREET area! I recommend booking this hotel and i give it a 10 out of 10!!!

            Reviewed October 31, 2019

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            10.0
            Exceptional
            Shuling from Singapore
            Group
            Family Room with Shower
            Stayed 1 night in December 2017

            Exceptional”

            We had a great and comfortable stay at Hanoi Golden Moment Hotel. The staff were always smiling and ready to help. They gave brilliant ideas on what we can do for the day and recommended good places to eat nearby. The location of the hotel is brilliant too, right in the middle of the old quarter, with many places to eat and things to do nearby. Love the hotel breakfast too even though you get a menu to order food from instead of having a buffet breakfast.

            Reviewed December 28, 2017

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            9.3
            Exceptional
            Ian from Australia
            Solo traveler
            Deluxe Twin Room
            Stayed 4 nights in August 2012

            Small and cozy”

            Location and service

            It stared badly with the taxi service the hotel highlly recommended due to shift taxi drivers in Hanoi not being at the airport a booked. But I always judge a professional service on how it handles their mistakes. Hanoi Moment hotel handled it very well. When they organised a taxi to pick me up the manager was at the hotel waiting for me to apologise and explain the mishap. Now onto the hotel. I loved the room. It's small but beautifully designed. Loved the shower with its wooden floor on peddles. The breakfast is all you can it and best part is, it's delicious. A very well presented hotel. The location is perfect if you want to be in the heart of the Old Quarter. My only warning about the Old Quarter is how unsafe it is to walk. It's chaotic with the traffic. I would never hesitate to recommend this hotel.

            Reviewed August 27, 2012

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            9.2
            Exceptional
            Merilyn from Australia
            Couple
            Deluxe Double Room
            Stayed 1 night in December 2017

            Great Little Hotel in Hanoi”

            We stayed at Hanoi Golden Moment hotel for 3 nights in December 2017, great location with top notch service. All the staff knew our names and took great care of us during our stay. This hotel is located in the Old Quarters and we were able to walk to all the places we wanted to see and all the places we wanted to eat. I would happily recommend this place to family and friends.

            Reviewed January 08, 2018

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            10.0
            Exceptional
            Kim from Australia
            Couple
            Deluxe Double Room
            Stayed 2 nights in February 2020

            Would absolutely recommend”

            My partner and I absolutely enjoyed our stay at Hanoi Golden Moment Hotel. We stayed in the Delux double room and it was the perfect size for us. The rooms were extremely clean and had all the necessities provided (kettle, iron, toothbrush, toiletries). The hotel was also great location wise - within 5-10 minutes walking distance to Hoan Kiem Lake. It is also surrounded by a plethora of shops and restaurants, which was extremely convenient. The staff were all so helpful and friendly, we can't thank them enough for their hospitality. Overall, we really enjoyed our stay and would absolutely recommend this to all our friends and family.

            Reviewed February 14, 2020

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            8.8
            Excellent
            bina from Singapore
            Group
            Family Room with Shower
            Stayed 1 night in August 2016

            Wonderful vacation”

            I stayed with my elderly parents at Hanoi golden moment hotel for five nights.it was a very welcoming stay because of ever-smiling n helpful staff who looked after us just like family.we had a family room which was spacious enough for three of us.Hotel breakfast was good enough for us vegetarians.They used to serve breakfast as per our choice with all the smiles n warmth.Hotel staff used to guide us well for our sightseeing.They used to call realiable taxi for us.Thanks to all the wonderful people at Golden moment hotel to make our Hanoi trip such a memorable one.

            Reviewed August 27, 2016

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            9.3
            Exceptional
            Xiangjun from China
            Couple
            Deluxe Twin Room
            Stayed 2 nights in October 2012

            Nice and Cosy hotel”

            Good location, excellent service and great value

            The Moment Hotel is located at the traditional Old Quarter of Hanoi, with the famous Cha Ca La Vong restaurant just round the corner. The hotel is very comfortably decorated. Upon arrival, we received very warm staff attention and service, e.g. helping with luggage, getting change for the taxi driver, welcome fruit juice, prompt answer to travel enquiries. And the room is very cosy with fresh tropical fruits and good-night dessert being served daily. There was free wifi access and even a laptop in every room so that internet connection was made super simple. Breakfast was really good, only that the carrot juice was a bit overly sweetened. But again we were most delighted with service provided. The staff recommended a day trip to Halong Bay which was worth the value too. Overall, it was a great and memorable stay, at very reasonable prices. Highly recommended.

            Reviewed October 15, 2012

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            10.0
            Exceptional
            Sarah from United States
            Solo traveler
            Deluxe Double Room
            Stayed 5 nights in April 2019

            Amazing stay”

            I stayed at Hanoi Golden Moment for 5 nights and a great stay! First of all, the staff is just amazing! They are so friendly and arranged pick ups and tours for me. They greeted me by my name everyone I came through the lobby, which I thought was so personable! My room was great and I didn’t hear a lot of street noise. The location is also great as you can walk anywhere and it’s situated right in the old quarter. I would definitely stay here again!!!

            Reviewed April 08, 2019

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            10.0
            Exceptional
            Sanjay from Canada
            Couple
            Deluxe Twin Room
            Stayed 2 nights in March 2015

            A small boutique city centre hotel with great frie”

            Great service, Room bathroom quality, breakfast and location

            The hotel is located in Hanoi old quarters with plenty of shopping, eating around. Hanoi has large number of hotels however Golden Sun sets itself apart from others in the extremely personalized quality of service. The hotel staff are very friendly and helpful. My room was beautiful however I got an upgrade to a bigger better room which was great. Was served with small cake and a wine bottle for a minor additional amount which was fabulous. The reception staff were attentive and Henry Le was exceptional with his ever friendly smile. The breakfast was sumptuous and very tasty. The hotel can also arrange for trips in the city and outside as well as taxi to airport. This hotel sets itself apart from the rest even though its just another small boutique hotel. I will definitely stay there again ....especially if I get the bigger rooms.

            Reviewed March 28, 2015

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            10.0
            Exceptional
            Christopher from United Kingdom
            Couple
            Junior Suite Balcony
            Stayed 3 nights in January 2013

            Fantastic hotel, look no further ”

            Everything

            if you are lucky enough to be able to get a room here it will far exceed your expectations. the manager tom and all his staff, without exception, are truly wonderful and go out of their way to assist you, without being at all pushy. we were fortunate to be allocated the "honeymoon suite" on the top floor, which has a partially glazed veranda, complete with a sofa and views over the rooftops of the old quarter. the room was beautiful, with tea and coffee making facilities, mini bar and a huge shower in the bathroom with multi jets and a choice of shower heads. when we arrived, both the bed and the shower were decorated with rose petals. there is a decent range of tv channels in english and also a cd/dvd player and a laptop in the room with free wifi access. the suites and family room receive a bottle of wine on arrival and a tray of fresh fruit daily. the hotel restaurant only does breakfast but wow what a breakfast. you have a menu of freshly prepared items and can order as much as you can eat from a range that includes eggs, bacon, ham, yoghurt with fresh fruit, bread, toast, baguettes, croissant, noodle soup etc etc and the lovely young lady who serves breakfast is very sweet and chatty. we organised a tour to halong bay through the hotel and also airport transfers, both of which we felt were good value when compared to others advertised locally. we cannot fault the hanoi moment or her staff and can only thank them for making our stay in hanoi unforgettable.

            Reviewed January 12, 2013

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            9.0
            Exceptional
            Allan from United Kingdom
            Couple
            Deluxe Twin Room
            Stayed 2 nights in March 2014

            Great hotel”

            hotel clean, staff very professional and friendly

            Great location in the old quarter. A complimentary soft drink on arrival, great advise on things to see and do, free map provided. Room very clean, all mod cons, hot shower. Stayed at the hotel in 2 different rooms, both rooms were good. All of the staff are very professional, welcoming, friendly, always a smile and nothing is a problem to them. Breakfast is very good and unlimited, ranging from bacon and eggs to noodle soup. The hotel can advise you on sightseeing, recommended restaurants, restaurant booking, anything you want. Will stay here again when visiting Hanoi and will recommend to friends. A big thank you to all of the friendly staff at the Hanoi Moment Hotel for making our stay so enjoyable.

            Reviewed March 24, 2014

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            10.0
            Exceptional
            Vinoth from Australia
            Family with young children
            Family Room with Shower
            Stayed 2 nights in December 2016

            A truly Golden Moment”

            From the moment we walked into this hotel I experienced the most exceptional Service. Everyone worked with a smile on their faces always asking how our day was and it felt so genuine. The hotel is smack bang in the middle of Old Quarter. You will not find a better place to experience the best part of Hanoi. The rooms are clean and this hotel was great value for money. The Restaurant downstairs had good food, their Ginger Chicken was excellent. A Special mention to Miss Flower who helped me with cancelling my hotel booking at HoiAn due to bad weather, and also calling the Singapore Airlines Office several times to follow up on my lost luggage. She even emailed me after I got back home to find out if my luggage had been found. Thank you. Also a special mention to the Miss Anh Sang (Light), never have I seen such a friendly face. She works at the reception desk but came running to the road to stop the traffic to help us cross. She helped us with navigating through the maze of old quarter and provided tips on must visit places. Can't wait to go back. See you guys soon.

            Reviewed January 03, 2017

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            10.0
            Exceptional
            Bree from Australia
            Couple
            Deluxe Twin Room
            Stayed 1 night in August 2012

            Great Hotel, Amazing staff!”

            The staff are absolutely amazing!

            This has to be the most memorable place we have stayed. We have been travelling through Thailand in 4 & 5 star resorts and have come to Hanoi to stay with the Hanoi moment hotel. I have to say that this hotel has been by far the best of all the places we have stayed mostly due to the wonderful staff here. Nothing was too much for them and they went above expectations on all accounts. The rooms are very clean and comfortable with a computer/internet access in your room. The rooms aren't huge but they are big enough for what you need. The food at breakfast was quite good and they will cook to your order. We were quite overwhlemed by the chaos of the city and the fact that not many speak good english so the staff at the hotel would escort us to places we needed to go and translate to the shop owners what we needed. We had no travel plans when we arrived and their travel agents planned our whole trip and booked train tickets etc for us. They even recommended other hotels to stay at along our way. They had organised a trip to Halong bay for us which unfortunately was cancelled due to bad weather but they were the only ones out of our whole group of tourists that made the effort to track down the phone number of the driver who was taking us and called to inform us of what was happening. They organised transfers back to the hotel and had a room ready for us when we returned. If you choose to stay at the hanoi moment hotel you will not be disappointed.

            Reviewed August 08, 2012

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            8.8
            Excellent
            Hong from Singapore
            Family with teens
            Family Suite City View
            Stayed 3 nights in December 2017

            Family friendly hotel”

            Stay in Golden Moment with my parents for four days. It is in the centre of Old Quarter, facing a quiet street which sometimes gets a little busier. The team is professional, pays attention to details and works to ensure the patrons feel at home when in the hotel. The cleaning service is good and our room was kept tidy and fresh. We had a spacious family room good for three people, with a large bathroom. Because it faces the main street, occasionally it gets noisy but at night it is generally quiet. The hotel is near a number of amenities, including supermarkets, several good cafes, coffee shops (which sell beans, ground coffee, and coffee filters), and other souvenir shops. We had a wonderful time at Golden Moment, and would recommend it to anyone who is planning a holiday.

            Reviewed January 07, 2018

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