Hanoi Golden Moon Guest House
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Hanoi Golden Moon Guest House

7 Cua Dong, Hoan Kiem, Old Quarter, Hanoi, Vietnam
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Standard Single Hanoi Golden Moon Guest House
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    Bathroom Hanoi Golden Moon Guest House
    Standard Double or Twin Hanoi Golden Moon Guest House
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    Exterior view Hanoi Golden Moon Guest House

    Hanoi Golden Moon Guest House Reviews

    6.3
    Good
    /10
    (50 reviews)See what guests said
    10.0
    Exceptional

    "All good here no problems will be back thanks"

    hy

    -

    April 10, 2017

    Things you’ll love about Hanoi Golden Moon Guest House

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.4
    See map
    Very good location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Old Quarter380 m
  • St. Joseph's Cathedral (Nha Tho Lon)650 m
  • Hoan Kiem Lake820 m
  • Hoa Lo Prison950 m
  • Vietnam Fine Arts Museum1.08 km
  • Ho Chi Minh Mausoleum1.22 km
  • Temple of Literature1.24 km
  • One Pillar Pagoda1.4 km
  • West Lake2.05 km
  • Vietnam Museum of Ethnology5.02 km
  • Value for money6.7
    Distance to city center0.2 km
    Location rating7.4
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.5 km

    Rooms available at Hanoi Golden Moon Guest House

    Standard Double or Twin
    Standard Double or Twin
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed or 2 single be...
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    Family
    Family
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe Triple - 3 Single Beds
    Deluxe Triple - 3 Single Beds
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Standard Single
    Standard Single
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Deluxe Single Room
    Deluxe Single Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • 1 single bed and 1 double b...
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    Superior Double Room
    Superior Double Room
    ...
    • 1 double bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • 1 double bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • 2 single beds
    Enter dates to see prices

    What people love about Hanoi Golden Moon Guest House

    • 10.0
      Exceptional
      Cleanliness

      "I have been in may hotels/hostels in South East Asia, but this is one of the best, is super Clean, excellent breakfast, comfy beds, shower, furniture, etc.."

      Alexis

      |

      November 3, 2017

    • 10.0
      Exceptional
      Cleanliness

      "Great place great value clean fast net"

      hy

      |

      January 13, 2016

    • 10.0
      Exceptional
      Staff 

      "The staff is the best, outstanding, kind and helpfull."

      Alexis

      |

      November 3, 2017

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    More about Hanoi Golden Moon Guest House

    More about Hanoi Golden Moon Guest House

    10.0
    Exceptional

    "Great place great location fast net"

    hy

    |

    February 26, 2017

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "This hotel is one of my favorite."

    Alexis

    |

    November 3, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Vinh Loi Restaurant
    70 m Vietnamese
    Highway4 Bat Su
    100 m Vietnamese
    Pho ga Phu Doan
    260 m Vietnamese
    American cuisine
    American cuisine
    Hanoi Rocks Bar
    360 m American, Bar, European
    iCream Lab
    460 m American, Australian, Vietnamese
    Jalus vegan kitchen & cafe
    500 m American, Asian, Cafe
    Asian cuisine
    Asian cuisine
    Viet Cooking Class & Restaurant
    20 m Asian, European, Gluten Free
    Bao Lam
    70 m Asian, Vietnamese
    Hanoi Charm Restaurant
    80 m Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Hanoi Golden Moon Guest House from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (50)Booking.com Reviews (177)
    6.3
    /
    10
    Cleanliness5.7
    Facilities5.9
    Location7.4
    Room comfort and quality3.8
    Service6.3
    Value for money6.7
    All languages
    All guests (50)
    All room types
    Showing 34 verified guest comments
    12
    2.0
    Baljinnyam from Mongolia
    Solo traveler
    Standard Double or Twin
    Stayed 6 nights in June 2019

    Worst”

    Do not stay at this hotel. This is the worst hotel I've ever stayed. Dirty room, the bathroom was foul, telling the staff not to explain anything. There are notes on agoda: free water, but when we come there is no water bottle in the room. The receptionist said that the hotel has no water for guests and said: "they will ask agoda again". So Agoda "cries wine and sells vinegar"? When I came to Hanoi Golden Moon guest house, the receptionist said the hotel was having bugs and had to spray, so I had to move to another hotel at 71 Hang Luoc Street to stay, but the amount of taxi money I had to pay. Both the taxi fare transfer and back I have to pay by myself . What the hell of the Hanoi Golden Moon guest house services? I stayed at the hotel 71 Hang Luoc for 1 day, the hotel did not have an elevator and stayed on the highest floor of the building: the room was not clean, the noise of the air conditioner made me I could not sleep, so I could only stay for 1 night then I returned t

    Reviewed July 01, 2019
    9.2
    Exceptional
    Ignacio from Chile
    Couple
    Standard Double or Twin
    Stayed 1 night in June 2019

    You get what you pay”

    Don’t spect too much

    Reviewed June 24, 2019
    6.8
    Good
    Kyle from United Kingdom
    Couple
    Standard Double or Twin
    Stayed 1 night in March 2019

    Good stay bad staff member.”

    Hotel itself was great, clean and tidy. Stay was dampened by the receptionists sour attitude when we decided to book a tour elsewhere and re book via Agoda as it was cheaper. Good stay all the same.

    Reviewed April 12, 2019
    8.4
    Excellent
    Ian from United Kingdom
    Solo traveler
    Standard Double or Twin
    Stayed 4 nights in September 2018

    Return Visit”

    2nd visit a year after the 1st. I am a creature of habit. Sad to say that none of the promised improvements had been carried out.

    Reviewed December 18, 2018
    2.8
    Marc from United Kingdom
    Solo traveler
    Standard Single
    Stayed 2 nights in April 2017

    Do not book tickets ”

    Rooms are dirty with no windows and I was completely scammed on a luxury cruise $250 which was a dirty boat with rats on it and my fellow passengers had only payed $90 the trip was a nightmare and I was left on catba island for an extra night as no one came to pick me up, when I returned I was offered $40 only wasting a day of my holiday waiting on cat ba and losing a day in Hanoi, avoid

    Reviewed November 14, 2017
    10.0
    Exceptional
    Alexis from Chile
    Couple
    Standard Double or Twin
    Stayed 1 night in October 2017

    Probably is one of the best hotels in all Vietnam for that price, AMAZING!!!!”

    This hotel is one of my favorite. I have been in may hotels/hostels in South East Asia, but this is one of the best, is super Clean, excellent breakfast, comfy beds, shower, furniture, etc... The staff is the best, outstanding, kind and helpfull. Lai and Hai at the reception are the best!!!!!!

    Reviewed November 03, 2017
    8.8
    Excellent
    Alex from Canada
    Solo traveler
    Standard Single
    Stayed 3 nights in September 2017

    3rd year that it's been my starter home in Hanoi”

    I always start my trips now to Hanoi at City View. It's an old, reliable friend

    Reviewed September 11, 2017
    6.0
    bazooka from Indonesia
    Couple
    Standard Double or Twin
    Stayed 2 nights in March 2017

    easy to access”

    located in middle of hanoi city

    Reviewed September 02, 2017
    2.8
    Thi from Vietnam
    Couple
    Standard Double or Twin
    Stayed 1 night in March 2017

    Dont stay here”

    The room is old, smelly and stuffy. There only fan no window. Our door couldnt close probably, so hard to open or close. we checked in at 8pm, only 1 night and checked out early for our trip 5:30am the next day so we didnt even bothered to change another room. Dont stay here.

    Reviewed March 22, 2017
    8.4
    Excellent
    YU from China
    Couple
    Standard Double or Twin
    Stayed 1 night in March 2017

    nice”

    very good location and nice service

    Reviewed March 20, 2017
    9.2
    Exceptional
    Zoe from United Kingdom
    Couple
    Standard Double or Twin
    Stayed 1 night in March 2017

    Great price, nice room & friendly staff”

    Staff were friendly from the moment we walked in. Helped us to our room and we're happy to change us to a double room rather than two singles. Rooms are clean and spacious and the bed was comfortable. Staff were helped us to find a hospital and seemed to genuinely care for our us. We're happy to help us with bus tickets but had already arranged. 10 minute waking distance to main areas meaning it's also quiet at night. Would definitely recommend staying here.

    Reviewed March 17, 2017
    10.0
    Exceptional
    Pavel from Czech Republic
    Solo traveler
    Standard Single
    Stayed 10 nights in February 2017

    very good hotel”

    good location helpful staff, good prices

    Reviewed March 03, 2017
    10.0
    Exceptional
    hy from United States
    Solo traveler
    Standard Double or Twin
    Stayed 1 night in January 2017

    great place great location fast net ”

    great place great location fast net

    Reviewed February 26, 2017
    9.2
    Exceptional
    Adam from United Kingdom
    Couple
    Standard Double or Twin
    Stayed 1 night in February 2017

    Great spot”

    Lovely spacious room, comfy beds and nice quick easy breakfast. Staff were great and really helped us out with bus tickets etc. Really good location and value for money

    Reviewed February 06, 2017
    2.4
    Chanadda from Thailand
    Solo traveler
    Standard Double or Twin
    Stayed 2 nights in December 2015

    Not recommend”

    I booked to stay there just one night but they packed my stuff and changed my room moved to another hotel which very far and dirty. The reason they told me is the room was not enough for another guest. I will never go to stay there again. Unsafe and really bad staff.

    Reviewed December 23, 2016
    6.0
    David from United Kingdom
    Couple
    Standard Double or Twin
    Stayed 3 nights in April 2016

    Really nice staff but very disorganised.”

    If you have mould allergy like me don't book a standard room, the air and ceiling are thick with it. The upgrade to a window room is not a good deal, you can find better value elsewhere. What really annoyed me was the fact that they didn't issue us with a return bus ticket receipt. We booked a return ticket from Halong City but were dropped at the tourist ferry terminal and told to get on a waiting bus. Of course they asked to see our ticket! Now we were really preyed on and lied too, telling us it was 15 kilometers to Halong City, it's actually 5 kilometers, we walked it the next day. They charged us 200,000 VND, a taxi would have charged 150,000 and the local bus 20,000 each from their stop about 500metres away.

    Reviewed April 07, 2016
    2.0
    Luke from Australia
    Solo traveler
    Standard Single
    Stayed 6 nights in March 2016

    A Rort ”

    Beware. Nothing in this hotel as it says it is. Most of the rooms do not have any windows despite being called 'Hotel City View' There are no working TVs in the building. The plumbing is faulty and my toilet leaked on the floor constantly. Rather than try and fix things when you complaint they will lie about them and then try to sell you stuff all the time. There is a woman who runs the place who is salivating all the time over money and never listens at all. She is very manipulative. Also I got some room service and some laundry. When I asked for the bill several times they kept changing it - it started at 1.4 million dong and went up to 2.6 million dong and then 3.7 million dong in a couple of days - all the while I was being told that I was being offered 'a discount'. They are totally unreasonable when trying to discuss any of this. Stay away. This business should not even be on Agoda.

    Reviewed April 02, 2016
    10.0
    Exceptional
    Pavel from Czech Republic
    Solo traveler
    Standard Single
    Stayed 22 nights in February 2016

    OK”

    Good

    Reviewed February 28, 2016
    4.0
    Rashaun from United States
    Solo traveler
    Standard Single
    Stayed 1 night in January 2016

    Horrible hotel”

    I wish I would've written this review when I first left the hotel. The staff and service was horrible. Especially the staff. The manager was very rude, slow, and pushy and purchasing tours. If you are sane, I would advise you not to stay here !!!

    Reviewed January 29, 2016
    5.0
    Kevin from Malaysia
    Solo traveler
    Standard Double or Twin
    Stayed 4 nights in January 2016

    ok to stay short and watch out the touring”

    location, tour and compliementary breakfast

    Watch out the touring that they offer and check again so that you not be trick again, money exchange before come to that place..US Dollar not worth there.Language Barrier with staff.only simple english they can understand.

    Reviewed January 18, 2016
    12
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    Hanoi Golden Moon Guest House
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    • Very good location
    • Old Quarter
    • Hanoi Railway Station is within 1.26 km