Excellent 8.8
Based on 371 reviews

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About this property

Description

Nestled in the heart of Old Quarter, Hanoi Graceful Hotel is an ideal spot from which to discover Hanoi. The hotel is not too far from the city center: just 0.5 Km away, and it normally takes about 40 minutes to reach the airport. A well-kempt environment and its proximity to Nam Tailor, Halong Bay Day Tours, Houng Sen give to this hotel a special charm.

Hanoi Graceful Hotel also offers many facilities to enrich your stay in Hanoi. The hotel provides free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, photocopying to ensure our guests the greatest comfort.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, additional toilet, complimentary instant coffee, complimentary tea, towels. Throughout the day you can enjoy the relaxing atmosphere of the massage. Whatever your purpose of visit, Hanoi Graceful Hotel is an excellent choice for your stay in Hanoi.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Massage(s)
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • French
  • Vietnamese
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Policies

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 35. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 25
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



based on 371 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 9.4
  • Value for money 9.1
  • Food/Dining 7.8
Sort by

Tobin from United States
Couples
Deluxe with Balcony
Stayed 4 nights in September 2016
Four nights
Breakfast very average. Building has some flaws, holes in floor and leaking toilet. A whole cormice fell from roof in my room. Otherwise, central and adequate with friendly staff but breakfast needs total overhaul.
Reviewed September 26, 2016

kym from Australia
Couples
Executive With Balcony
Stayed 6 nights in September 2016
Perfectly Professional
We stayed at this hotel for 6 nights. The staff are exceptional, and Mr Lee, the manager, is excellent. They ensure that anything you may need is catered for, at the best possible price. Nothing was too much of a problem, from rescheduling my stay as i'd put the wrong nights, to sending us off in the morning of departure in a prepaid taxi and take-away breakfast in a little bag - with water and sandwiches. They let us know what a reasonable price was for taxi's and other services, so we were confident in being able to haggle, and they were truly interested in our adventures through the day. The room was wonderful, the breakfast was yum, and I think you get a 5 star service for a 3 star price.... I'm going back next year too!
Reviewed September 26, 2016

Hui-Yi from Malaysia
Families with older children
Standard Room
Stayed 4 nights in September 2016
Good location, friendly and helpful staff
Located on a quieter street away from traffic which is great. Front desk staff were extremely friendly, helpful and always attentive towards our needs and requests. Breakfast was a 5 star experience with the staff quickly offering to pour us coffee as soon as we approached the counter and even helped us butter our toast.
Reviewed September 22, 2016

Daniel from Switzerland
Business travelers
Standard Room
Stayed 2 nights in September 2016
I was lucky
To find this perfectly located Hotel in the center of the old quarter with the fantastic and friendly staff.
Reviewed September 22, 2016

Kwee from Malaysia
Groups
Standard Room
Stayed one night in September 2016
Good
Staff very friendly.. worth of money..
Reviewed September 19, 2016

Timo from Finland
Solo travelers
Superior With Window
Stayed 4 nights in September 2016
Mid-price hotel with attention to detail
They simply did their best to satisfy me as their customer. Room was not special but the staff were. Overall good value.
Reviewed September 18, 2016

Daniela from Brazil
Solo travelers
Deluxe with Balcony
Stayed 4 nights in September 2016
awesome
Lovely hotel.walk distance from everything. Lee the manager is superb. I recommend this hotel
Reviewed September 14, 2016

bryan from Singapore
Couples
Superior With Window
Stayed one night in September 2016
Excellent Service and Staff
The stay here was great with kind service and staff. The beds however are rather stiff and are not as comfortable to sleep in
Reviewed September 13, 2016

Ronald from Australia
Solo travelers
Deluxe with Balcony
Stayed 2 nights in September 2016
Fantastic staff and location in the old quarter.
Mr Lee at reception was excellent as where all stsff.
Reviewed September 08, 2016

Francisco from Spain
Couples
Standard Room
Stayed one night in August 2016
Just Ok
Need to improve
Reviewed September 06, 2016



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