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Hanoi Graceful Hotel

"Stayed here a few times while in Vietnam, it’s a great place and will stay again"

Matthew - January 18, 2020
Superior Double or Twin Room - Room plan Hanoi Graceful Hotel
Lobby Hanoi Graceful Hotel
Lobby Hanoi Graceful Hotel
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2019

Hanoi Graceful Hotel

21 Hang Phen Street, Hoan Kiem, Old Quarter, Hanoi, Vietnam - See map
Free Wi-Fi
See map
Popular landmarks
Old Quarter 310 m
St. Joseph's Cathedral 640 m
Vietnam Military History Museum 810 m
Hoa Lo Prison 1.0 km
Vietnamese Women's Museum 1.3 km
Ho Chi Minh Mausoleum 1.4 km
One Pillar Pagoda 1.5 km
Presidential Palace Historical Site 1.5 km
Temple of Literature & National University 1.5 km
Vietnam Museum of Ethnology 5.0 km
Nearby landmarks
Motorbike parking (Pho Hang But) 60 m
Nam Tailor 80 m
Halong Bay Day Tours 110 m
Houng Sen 130 m
Ho Guom Audio 150 m
Bia Hoi 68 Hang Quat 230 m
Evan Journey - Day Tours 240 m
Miniso 260 m
Umove 270 m
Museum Of Independence 270 m

8.9

Excellent

Location rating score

Inside city center
Popular neighborhood
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Hanoi every 40 minutes on Agoda.com
Value for money8.5
Distance to city center0.5 Km
Location rating8.9
Nearest airportGia Lam Airport (VVGL)
Distance to airport4.3 km

Rooms available at Hanoi Graceful Hotel

Excellent
Room comfort & quality
8.7
Honeymoon Suite - Romantic
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Deluxe with Window
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Superior Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed & 2 single beds ...
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Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Executive Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Family Triple
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed and 1 single b...
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Double Room - Day Use, Max 3 Hours Stay
...
  • Balcony/terrace
  • Shower
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FAMILY ROOM Suite Grand Balcony
...
  • Room size: 46 m²/495 ft²
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SUITE Honeymoon Grand Balcony
...
  • Room size: 46 m²/495 ft²
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Executive Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
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Frequently asked questions

What time is check-in and check-out at Hanoi Graceful Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hanoi Graceful Hotel?

Hanoi Graceful Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Graceful Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hanoi Graceful Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hanoi Graceful Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hanoi Graceful Hotel. Adults can enjoy breakfast offered with an additional charge of 75000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hanoi Graceful Hotel?

Hanoi Graceful Hotel features an on-site restaurant for your dining convenience. Breakfast is served here. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

What is the smoking policy at Hanoi Graceful Hotel?

Hanoi Graceful Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Hanoi Graceful Hotel

  • 10.0

    Exceptional

    "I look forward to a future opportunity when I can stay here again."

    Robyn

    |

    March 4, 2020

  • 10.0

    Exceptional
    Staff 

    "Was a very nice stay, really nice staff and a great little Hotel"

    Michael

    |

    October 4, 2020

  • 9.6

    Exceptional

    "Hotel Graceful is an amazing hotel in the best possible price."

    Vishal

    |

    December 15, 2019

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Room comfort score
8.7/10
Location score
8.9/10
Service score
9/10
Room size
32 sqm.
Better than
98
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Bigger than
93
%
of Hanoi properties
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Overall rating:

8.4

Excellent
2,167 reviews
Cleanliness
8.2
Facilities
7.5
Location
8.9
Read all reviews >
What travelers say they love:
The breakfast at hotel was also very decent and lot of optio...
Vishal from India
Family with young children
More about Hanoi Graceful Hotel

More about Hanoi Graceful Hotel

Designed for both business and leisure travel, Hanoi Graceful Hotel is ideally situated in Old Quarter; one of the city's most popular locales. Only 0.5 Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A well-kempt environment and its proximity to Nam Tailor, Halong Bay Day Tours, Houng Sen give to this hotel a special charm.

Hanoi Graceful Hotel offers impeccable service and all the essential amenities to invigorate travelers. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service are just a few of the facilities that set Hanoi Graceful Hotel apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, additional toilet, complimentary instant coffee, complimentary tea, towels to please the most discerning guest. The complete list of recreational facilities is available at the hotel, including massage. Whatever your purpose of visit, Hanoi Graceful Hotel is an excellent choice for your stay in Hanoi.

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Most talked about facilities

Breakfast

191 mentions

Housekeeping

99 mentions

Food & Dining

18 mentions

Internet

7 mentions

What they offer

8.0

Very good
Breakfast

"The great point is the breakfast include both hot and cold s..."

Duong

|

October 30, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Vegan
Gluten-free
Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hanoi Graceful Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.2
Facilities7.5
Location8.9
Room comfort and quality8.7
Service9.0
Value for money8.5
High score for Hanoi
Rating
9+ Exceptional (586)
8-9 Excellent (274)
7-8 Very Good (248)
6-7 Good (82)
<6 Below Expectation (131)
Time of the year
Mar - May (288)
Jun - Aug (228)
Sep - Nov (388)
Dec - Feb (417)
Don't miss out!Users are booking a place in Hanoi every 40 minutes on Agoda.com
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Showing 1321 verified guest comments
12345
9.2
Exceptional
Yi from Malaysia
Family with teens
Honeymoon Suite - Romantic
Stayed 2 nights in July 2016

Great location and very helpful staff”

My family of 3 recently had our stay at Hanoi Graceful Hotel from 17 July till 19 July and then we placed another night from 21st to 22nd, as we were at Halong Bay from 19th till 21st. We had the Executive Room with Balcony during our stay and the price per night was around RM200+. The price was worth it as it includes a breakfast buffet too. The staffs have a good fluency in English and are super warm and friendly. Despite our early flight home at 5.30AM, the staff had our breakfast packed for us, which was very kind of them. Apart from that, location is great as it is in Old Quarters. It is also walking distance to Hoan Kiem Lake and the Water Puppet Theater. Lots of food selection from local Vietnamese cuisine to the multinational fast food chains. Enjoyed my stay very much and would definitely stay there again if I'm back in Hanoi. Written on 24 July 2016

Reviewed July 24, 2016

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10.0
Exceptional
Pernille from Denmark
Couple
Executive Balcony
Stayed 2 nights in November 2017

Great rooms, good breakfast and amazing service”

My boyfriend and I stayed at Hanoi Graceful Hotel for three nights. The hotel is located in the old quarter which we believe is the best place to live in Hanoi. Very busy but also very interesting and charming! We booked the executive balcony room which was very nice, spacious and clean! The breakfast was good and the service was absolutely amazing. They picked us up at the airport, booked the Halong Bay trip for us and helped us out with everything else we needed. It seemed as if we could ask them anything and they would go through great strengths to make it happen. All in all it was a very good experience staying at Hanoi Graceful hotel and I would very much recommend it.

Reviewed December 01, 2017

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10.0
Exceptional
Rene from Canada
Solo traveler
Superior Double or Twin Room
Stayed 1 night in December 2014

Excellent service, nice room, good breakfast.”

staff, room and breakfast

I stayed at Hanoi Graceful Hotel as my base while in northern Vietnam between Sapa and Halong Bay. The staff was amazing, really top notch, they were genuine and it felt like home. They kept my luggage while I was on excursions, they made my travel life in the Hanoi area very easy. Definitely appreciated the gesture of sending a staff with me to the train station an made sure I was ticketed and boarded in the right cabin as they thought it would be confusing. Breakfast is great. They go above and beyond. The location in the old quarter is great. The shower had great pressure and hot water. Comfortable linens and bedding. Highly recommend and would stay at Hanoi Graceful Hotel again. Thanks so lot.

Reviewed December 31, 2014

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10.0
Exceptional
Wai from Malaysia
Couple
Superior Double or Twin Room
Stayed 2 nights in November 2018

Strategic Location and Friendly Staff. ”

- Graceful Hotel allocate at old quarter where you can reach the tourist spot (Hoan Kiem Lake, night market,beer street), convenience store, restaurant by walking distances. The Hotel is new, safe and they did serve quality breakfast. - The hotel staff is excellent , very friendly, warm and helpful, they did prepare the breakfast for us after know that we will departure in the early morning. The Hotel can help you make booking for the taxi with reasonable price (we did compare with grabs apps). - The hotel staff name Ha, also into some delicious food within the walking distance to us where all of this Vietnamese food are super delicious and famous in old quarter area. (The Famous beef noodle - Pho Bat Dan, The famous Bun Cha - bun cha dac kim) - I highly recommend this hotel if you plan to stay at old quarter district

Reviewed November 19, 2018

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10.0
Exceptional
Yoshio from Japan
Business traveler
Superior Double or Twin Room
Stayed 1 night in September 2013

Wonderful hotel at a convenient location”

clean room, convenient location, friendly hotel staff who always wore smiles

Overall was a great hotel to stay in Ha noi Graceful hotel. All the staff at the hotel were very friendly and helpful. This experience itself was enough to make our stay in Hanoi very memorable. Our room came with a plate of welcome fruits, rose petals on the bed and in the shower, and a hand-written welcome card. Breakfast was also offered on a personalized service with buffet. We are more than happy with the price we paid for this hotel located in the middle of the Old Quarter in Hanoi.

Reviewed September 28, 2013

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10.0
Exceptional
Joseph from United States
Couple
Deluxe with Window
Stayed 1 night in November 2016

Great Place to Explore Hanoi!”

We stayed at Hanoi Graceful for 5 days in Nov 2016 and really enjoyed our time there. The location is great, right in the old quarter but on a quiet enough street that it isn't too crazy. Our room was excellent, including a comfortable bed and a nice balcony overlooking the street outside. Breakfast was adequate if not great, but with so many delicious options right outside I would advise you to explore the neighborhood instead (I especially liked the soup at the shop on the opposite corner - My Van Than) The staff were incredibly helpful at every turn: we booked a trip to Halong Bay privately later in our trip, and even though we weren't staying at Hanoi Graceful anymore, they were happy to let us store our luggage there for a few days. Everyone we spoke with was genuinely kind and glad to help with whatever we needed.

Reviewed November 26, 2016

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8.8
Excellent
Chantelle from Canada
Couple
Honeymoon Suite - Romantic
Stayed 2 nights in November 2017

Staff were fantastic and location was excellent. Rooms were clean, breakfast menu diverse, deliciou”

We are a 48 and 50 year old Canadian backpacking couple who typically enjoyed staying in hostels and homestay (in a private double room) while travelling Vietnam. For our last two nights in the country, we stayed at Hanoi Graceful Hotel. We were shopping at the end of the trip and were happy for the extra room space! The hotel was very comfortable, very clean, location was great, and the staff were, without exception, excellent. On a couple of occasions the shower was not hot but that is not uncommon in Vietnam and was not concerning to us. We felt that we received good value and were happy to meet all of the lovely hardworking people working at Hanoi Graceful Hotel. We would definitely recommend Hanoi Graceful Hotel!

Reviewed November 20, 2017

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9.6
Exceptional
Vishal from India
Family with young children
Superior Double or Twin Room
Stayed 2 nights in December 2019

Hotel Graceful : Amazing hotel at best possible price”

Hotel Graceful is an amazing hotel in the best possible price. It’s right in the middle of Old Quarter area and you can go for evening stroll and enjoy the Vietnamese street food. The manager of hotel Graceful is Mr Ryan and he is very helpful. He goes out of the way and helps the guests at the hotel. He is also very helpful in booking any of the tours and suggests you the best available options. Ryan has an amazing team of wonderful staff members who are always courteous and helpful. I interacted with Jeremy, Vivian, Annie and others, they all were very nice and makes your stay at hotel very relaxed and comfortable. The breakfast at hotel was also very decent and lot of options to go for. Hotel rooms were decent and good. I’m very impressed and glad with entire service that Ryan and his team provided to us through out our stay at the hotel. Overall a very good experience at hotel Graceful, I recommend this hotel to all.

Reviewed December 15, 2019

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9.6
Exceptional
Hieu from Vietnam
Couple
Superior Double or Twin Room
Stayed 1 night in April 2016

Great ”

We have stayed in many different rooms across the hotel. They are always clean, well maintained and have everything you need. The showers are hot and powerful. The breakfast is great with a mix of western and Vietnamese food. They will make you eggs or Pho to order if you ask. The location of Hanoi Graceful is perfect, right in the Old Quarter and a short walk to all of the main attractions. In short, the Hanoi Graceful is a brilliant place to stay in Hanoi and we look forward to returning again soon.

Reviewed April 11, 2016

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8.8
Excellent
chua from Singapore
Couple
Deluxe with Window
Stayed 2 nights in May 2017

Friendly staffs, very clean in room”

Had stay in Graceful hotel for 3 nites. Will greet by friendly front desk staff n welcome drink. The receptionists n the manager will great. They are friendly n could answer you any questions about Hanoi. They will show you a map in the old quarter n highlight where to walk n have good food. Just feel like we are a family. Thumbs up n if only the breakfast menu could be improved., it should totally be a perfect stay. Will not hesitate to book Graceful hotel for my nxt trip. Definitely worth for money from their services n cleanliness of the room. Jessica chua /Singapore

Reviewed May 11, 2017

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10.0
Exceptional
Elena from United Kingdom
Couple
Executive Balcony
Stayed 3 nights in December 2016

The staff were sincerely friendly”

The staff were sincerely friendly. The hotel was really clean. The service was good in every respect. The breakfast was very very generous. I would sincerely recommend this hotel to all staying in Hanoi. The only downside for me was that Hanoi is increadibly polluted, and the Old Quarter especially but that has no countenance with the Hanoy Graceful Hotel.

Reviewed December 22, 2016

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9.6
Exceptional
Alessandra from Italy
Couple
Superior Double or Twin Room
Stayed 2 nights in January 2016

Excellent choice for few days in Hanoi”

We had initially booked only one night at the Graceful hotel but we prolonged it of two more days as the staff was so nice and welcoming. We had an issue with our first room and they immediately offered us to change; we could choose out of 2 other rooms. They are smiling and helpful, not trying to sell you tours or else. They offered us to check-out later as we had a flight in the afternoon, allowing us to wander at our ease in the city and have a shower before leaving. The rooms are clean and well thought: not too many decoration items, leaving enough space to put your stuff on the desk, and wooden furniture that make it a little cozier. The beds are comfortable. Also, despite the fact the hotel is located in a busy street, it wasn’t noisy. The windows are not oriented towards the main street and are thick enough to isolate from noises. The heater (we were there in winter) also did not make much noise, so it was the most silent of the 3 hotels were we stayed in Hanoi. The breakfast buffet was good, although very similar to anything you could get in Hanoi. All in all, the hotel offers very good value for money. If we ever go back to Hanoi, we'd probably stay there again.

Reviewed January 24, 2016

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8.4
Excellent
Lindsy from United States
Couple
Deluxe City View
Stayed 1 night in August 2018

Up and coming boutique hotel ”

Currently under partial renovation, Hanoi Graceful Hotel is well on its way to being a very attractive, comfortable hotel at a great price point in a good, quiet location near Old Quarter. In the meantime, the room we got was not quite up to par with the pictures on Agoda. The “city view” was not worth paying for (small windows) and the hot water lasted only a few minutes. Good, fresh breakfast, though! I enjoyed the fresh passion fruit and dragon fruit, and it was a nice change of pace to have cereal and milk. Friendly, professional staff. Overall, a nice place to stay for the relatively low cost, but I’d look forward to when all the rooms match the style shown in the pictures.

Reviewed August 16, 2018

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10.0
Exceptional
CHINGFEN from Taiwan
Group
Deluxe with Window
Stayed 2 nights in October 2017

It's a good choice for staying in Hanoi.”

The hotel is located in the old town with so many good restaurants and coffee shops around. All the staffs in Hanoi Graceful Hotel are with smile and willing to help. I especially want to recommend the breakfast in this hotel as it's wonderful to have a delicious "PHO" in the morning! Also, we would like to thank again about the service of the airport pick of this hotel as the driver didn't leave us in the airport even we were stuck in the visa counter for more than one hour. English is workable in this hotel, and it's a good choice to stay in Hanoi Graceful Hotel!

Reviewed October 19, 2017

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9.2
Exceptional
Pia from Philippines
Couple
Deluxe with Window
Stayed 1 night in December 2017

Hospitality at its finest, value for money”

All I can say is that the hospitality they showed us was top par. We were booked at Hanoi Graceful last December 2017 and weeks leading to our booking, we were corresponding via e-mail with the manager, Ryan, who very helpfully booked us for a 2D/1N cruise in Halong Bay. My husband and I were to fly in from 2 different locations to meet in Hanoi in the evening, and go on the cruise the next morning. Since we would be spending 1 night at the cruise, we were to return to Hanoi Graceful on our third night. All arrangements were made and the unthinkable happened--my connecting flight got delayed and I couldn't fly in till the next day. We lost our cruise reservation and didn't have a hotel to stay in the next night since Hanoi Graceful was fully booked. With the help of Ryan and the owners, they let us stay at the owners' apartment building without an additional fee, and they were able to pull some strings so that we could make it to another cruise the next day. Thanks so much!

Reviewed January 19, 2018

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10.0
Exceptional
Gilbert from Philippines
Couple
Superior Double or Twin Room
Stayed 4 nights in October 2017

Excellent Service and Very Kind Front Desk”

We had our tour in Hanoi Vietnam last 10/14/2017 to 10/18/2017. We had a late check in due to delayed flight and we had came to the hotel at around 3AM. The Front desk is so accommodating and had a bellboy who assisted us with our luggage until in our rooms. The breakfast was a combination of English Breakfast and Vietnamese Breakfast. The Front desk assisted us in booking our UBER and gave us Map and suggested great places to visit. We had a great stay in that Hotel. We feel Safe and at Home although the rooms are good as for 3 Star Hotel. What I love about them is that when we need to check out late at night at around 11 PM. They had our breakfast for our last day be pack up as our Take Away Dinner. They even let us borrow their weighing scale for our luggage. I really recommend Hanoi Graceful Hotel if you're looking for Cheap, Safe, Clean and Great Hospitality to Guest.

Reviewed October 24, 2017

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9.2
Exceptional
Giang from Vietnam
Couple
Superior Double or Twin Room
Stayed 3 nights in November 2019

One of the best location ”

This small hotel located on Hang Phen - one of the 36 old streets of Hanoi Old Quarter. However, not all places in the old quarter I consider as a good option, due to the surrounding neighborhood or night activities that may affect on the quietness or transportation access during rush hours when I am in need to leave early for the airport. Luckily, this hotel has one of the best spot in the old quarter that can tick off many options, that are: convenient location, easy to access (even on the weekend when they close off a good portion of the old quarter to reserve for pedestrians), quiet, surrounds by any good & famous eateries. The only down side of this hotel is the toiletries option comes with the room is still lacking of shampoo, conditioner and shower gel. However, we decided to purchase them at the local convenient shop right next door for little shampoo, conditioner and shower gel mini packages so over all, it was a 9/10 stay.

Reviewed November 12, 2019

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9.6
Exceptional
Cindy from United States
Couple
Deluxe City View
Stayed 2 nights in January 2018

Exceptional”

The Hanoi Graceful Hotel was a wonderful "home"for our time in Hanoi. The staff, especially Stewie, was so helpful, friendly and kind. I especially appreciated the lesson on how to cross a street. Breakfast had a lot of options- with lots of fresh fruit. The location is so centrally located and we could walk everywhere in the old quarter.

Reviewed February 28, 2018

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9.0
Exceptional
Claire from France
Solo traveler
Superior Double or Twin Room
Stayed 2 nights in November 2014

3 stars but service 5 stars”

Guest service is the top

I stayed at the Hanoi graceful hotel for 2 nights. The room is confortable and clean. The most Impress for 3 stars hotel is the service. First, when i arrived at the hotel, the Receptionist she did a well welcoming with my name and she suggest me a nice halong Bay tour. I would like also to say a big thank to M. Lee the customer guest relation, he helped me to book my flight ticket, my hotel for Hoi An. He took care of everything, just I told him what I want. The Young guy also at the breakfast did a good service. For breakfast, the buffet is enough for something included on the room price. I will come back in this hotel without problem. The thing need to improve the wifi, a little bite slow.

Reviewed November 20, 2014

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9.2
Exceptional
tan from Singapore
Family with teens
Superior Double or Twin Room
Stayed 2 nights in September 2018

Hanoi Hotel”

This is our first time staying with Hanoi Graceful hotel with our family. We have good experience with this hotel. The location is very good , it is within old city and walking distance to most of the attraction such as the lake , main market and famous eateries. The staffs are fantastic and helpful, speak good English also. They are very enthusiatic and have good spirit . Hotel room is value for money . They help us to arrange for our airport pick up and all other transportation to and from Sapa . We will surely revisit them again .

Reviewed September 20, 2018

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