Hanoi Heart Boutique Hotel
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Hanoi Heart Boutique Hotel

46 Luong Van Can, Old Quarter, Hanoi, Vietnam, 10000
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Deluxe Double with Window Hanoi Heart Boutique Hotel
Deluxe Double with Window
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    Interior view Hanoi Heart Boutique Hotel
    Interior view Hanoi Heart Boutique Hotel
    Bathroom Hanoi Heart Boutique Hotel
    Deluxe Double with Window Hanoi Heart Boutique Hotel
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     Hanoi Heart Boutique Hotel

    Hanoi Heart Boutique Hotel Reviews

    8.0
    Excellent
    /10
    (97 reviews)See what guests said
    8.4
    Excellent

    "Staff was kind and helpful."

    Kyle

    -

    October 21, 2017

    8.3
    Excellent service

    Things you’ll love about Hanoi Heart Boutique Hotel

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.7
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Old Quarter310 m
  • Hoan Kiem Lake430 m
  • St. Joseph's Cathedral (Nha Tho Lon)430 m
  • Hoa Lo Prison880 m
  • Vietnam Fine Arts Museum1.41 km
  • Temple of Literature1.54 km
  • Ho Chi Minh Mausoleum1.65 km
  • One Pillar Pagoda1.82 km
  • West Lake2.42 km
  • Vietnam Museum of Ethnology5.44 km
  • Value for money7.8
    Location rating8.7
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.1 km

    Rooms available at Hanoi Heart Boutique Hotel

    Deluxe Double with Window
    Deluxe Double with Window
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Double Balcony City View
    Deluxe Double Balcony City View
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Triple
    Superior Triple
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 semi double bed and 1 kin...
    Enter dates to see prices
    room
    room
    ...
      Enter dates to see prices
      Luxury Room - City view
      Luxury Room - City view
      ...
        Enter dates to see prices
        Have a question for Hanoi Heart Boutique Hotel?

        What people love about Hanoi Heart Boutique Hotel

        • 10.0
          Exceptional
          Bathroom

          "Lovely hotel - comfortable bed, tea and coffee making facilities, balcony, warm shower."

          Rosie

          |

          April 1, 2018

        • 8.4
          Excellent
          Staff 

          "This is a nice small hotel ,right near the lake ,all the staff were so happy,helpful and professional and will definitely be returning again"

          James

          |

          July 4, 2017

        • 7.2
          Very good
          Location

          "Aside from that, location was great."

          Laura

          |

          November 22, 2017

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        More about Hanoi Heart Boutique Hotel

        More about Hanoi Heart Boutique Hotel

        8.8
        Excellent

        "The room is big and clean."

        Lim

        |

        March 22, 2018

        An overview

        Show less

        What they offer

        8.0
        Very good

        "Staffs are very helpful and location at near lake"

        Thayvagi

        |

        January 29, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        RockBilly Restaurant
        30 m Vietnamese
        Hoa Beo
        40 m Vietnamese
        VietDeli Restaurant
        70 m Vietnamese
        American cuisine
        American cuisine
        Gecko Cheap and Cheerful Restaurant
        150 m American, Asian, Bar
        Le Palmy Restaurant
        230 m American, Eastern European, Vietnamese
        Gecko 85 hang bac
        240 m American, Asian, Bar
        Asian cuisine
        Asian cuisine
        Le Tonkin Vietnamese Restaurant
        80 m Asian, Vegetarian, Vietnamese
        Green Mango
        90 m Asian, Fusion, Gluten Free
        Cau Go Vietnamese Cuisine Restaurant
        100 m Asian, Vietnamese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

        The property

        Number of rooms : 10

        Reviews of Hanoi Heart Boutique Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (97)
        8.0
        /
        10
        Cleanliness7.5
        Facilities7.5
        Location8.7
        Service8.3
        Value for money7.8
        All languages
        All guests (97)
        All room types

        Show reviews that mention 

        Showing 59 verified guest comments
        123
        5.6
        Fred from Canada
        Solo traveler
        Deluxe Double with Window
        Stayed 7 nights in September 2017

        Above average”

        I might have recommended it. Except they gave my room away for my first night. Yes, they got me a room in another hotel. But I paid for and had a confirmation for that hotel. Secondly, I ordered a taxi through them (pre paid) to take me to the airport. They forgot to order it. I ended up running late bc of that.

        Reviewed June 07, 2018
        4.8
        Trang from Vietnam
        Family with young children
        Superior Triple
        Stayed 3 nights in May 2018

        Terrible breakfast, bad service”

        The hotel is in good location but just for those who just want to walk. Inconvenient for taxi or car waiting outside. The room is quite old and right beside the elevator so its very noisy even at night time due to the noise when the elevator is running. The staff are very unprofessional. We booked Triple room but they just put 2 bottle waters and 2 towels everyday. They said that they didnt have enough towels and gave us 2 terrible old ones. Breakfast was terrible, they tried to do like that so that we went out to have breakfast. The day we checked out, we left 2 sun glasses in room. When we got home, checked luggage carefully and informed the manager. They took action very slowly. 15 hours later, we got message from manager that they didnt find anything in room. Be careful with your belongings when you stay at this hotel. Its family business so nobody will be in charge if you have any problem during your stay.

        Reviewed May 06, 2018
        10.0
        Exceptional
        Rosie from United Kingdom
        Couple
        Deluxe Double Balcony City View
        Stayed 1 night in March 2018

        Lovely hotel!”

        Lovely hotel - comfortable bed, tea and coffee making facilities, balcony, warm shower. The kind man at reception went out of his way to make sure arrangements were confirmed for our bus journey the next day. We were sent off early with a packed breakfast and a warm goodbye. Very grateful for their hospitality.

        Reviewed April 01, 2018
        8.8
        Excellent
        Lim from Malaysia
        Family with young children
        Superior Triple
        Stayed 1 night in March 2018

        Good location in the heart of Hanoi”

        Although hotel located at the heart of Hanoi city but is quiet at night. The room is big and clean. It has a lift even though it is just a 2 stars hotel. Nearby hotel got many shops and restaurants which can easy access to. Due to early flight, we cannot have the breakfast at hotel, the hotel staff is nice to pack some bread, banana and water for us to take away to airport. If I come back Hanoi again, I will stay here again.

        Reviewed March 22, 2018
        10.0
        Exceptional
        steven from Malaysia
        Solo traveler
        Superior Twin
        Stayed 1 night in March 2018

        not bad ”

        Just ok

        Reviewed March 18, 2018
        8.4
        Excellent
        Everett from United States
        Couple
        Deluxe Double Balcony City View
        Stayed 2 nights in March 2018

        Awesome location, helpful staff.”

        My girlfriend and I got in to Hanoi late and were dropped off in what seemed like some random street as it was 11PM, this was not the case!. We were ushered in by two members of staff, both incredibly nice, who took our bags upstairs to our room. The room itself was nice. It was not as bright as it looks in the pictures but that didn't surprise me. The bed is NOT rock hard! If you have been traveling in SEA you will know this is hard to find. It's still not the best but, better than most. The room was clean to SEA standards and the sheets were nice. The next morning we awoke to a bustling and busy street with plenty of places to eat and get coffee! This hotel is in a great location. It's just a block and a half from the lake, about 10 minutes walk to the busy bar streets. The Bahn Mi place right across the street is good. I would stay here again.

        Reviewed March 14, 2018
        8.8
        Excellent
        robert from Australia
        Solo traveler
        Superior Double
        Stayed 1 night in March 2018

        Clean, pleasant staff great location, nice breakfast, nit expensive ”

        I’d certainly stay there on my next trip

        Reviewed March 10, 2018
        8.0
        Excellent
        Thayvagi from Malaysia
        Family with teens
        Superior Twin
        Stayed 3 nights in January 2018

        good service and location”

        staffs are very helpful and location at near lake

        Reviewed January 29, 2018
        8.4
        Excellent
        Tom from Thailand
        Couple
        Superior Double
        Stayed 1 night in April 2017

        Great value for money”

        We were really pleasantly surprised by our stay here. It was a lovely room, clean and friendly helpful staff. Good area for exploring town.

        Reviewed January 28, 2018
        8.4
        Excellent
        yoly from Indonesia
        Family with young children
        Superior Triple
        Stayed 1 night in December 2017

        Warm welcoming”

        The hotel was not like highly-professional hotel, the staffs are just ordinary people maybe some travel agent sales, but they always greeted us everytime we passed the lobby with warm smile, and this is a plus point. Location is just quite big road so its easy to catch taxi or point the location with Uber. Breakfast was super delicious, they made the breakfast by order and tasted so good. Some improvement on furniture and cleanliness in the room are needed to avoid the hotel degrading fast. Maybe a minimalist style to consider when renovation needed in future time. Rest of things are all satifaction.

        Reviewed January 18, 2018
        4.8
        Rosalina from Indonesia
        Couple
        Superior Double
        Stayed 1 night in December 2017

        Acceptable”

        So easy to find the hotel as the location is good, you can find almost everything nearby. It doesnt look like a hotel as they also have a travel agency at the 1st floor. Its a bit misleading coz they said hotel but actually it should be a hostel. The restaurant is small, not well maintain and seems not many guest come and use it as well as having breakfast there. Found most of the cups were dirty so i have to wipe it first before i use it. But anyway the staff and (maybe) the owner were kind and helpful.

        Reviewed January 02, 2018
        6.0
        Phuoc from Vietnam
        Couple
        Superior Double
        Stayed 2 nights in October 2017

        Good !”

        - Convenience location - Friendly & useful staff - Clean room

        Reviewed December 14, 2017
        9.2
        Exceptional
        Marieke from Belgium
        Couple
        Deluxe Double with Window
        Stayed 3 nights in December 2017

        A nice Hotel near the lake”

        we stay there 3 nights and it was good. The bed is confortable and the room clean, they come every day to clean the room. the breakfast provided have many different dish and tasty. I will recommend to you

        Reviewed December 06, 2017
        7.2
        Very good
        Laura from Canada
        Family with teens
        Deluxe Double Balcony City View
        Stayed 3 nights in November 2017

        Very good”

        Hotel is a little outdated (not as bright and shiny as the pictures online). Aside from that, location was great. Staff were helpful and spoke good English. Breakfast is basic. If looking for western options, pancakes and omelettes are available!

        Reviewed November 22, 2017
        8.4
        Excellent
        Kyle from United States
        Solo traveler
        Superior Double
        Stayed 1 night in October 2017

        Nicer than most, 5 stars if they improve cleaning”

        Like many, this place doesn't change bedding as a rule between guests. This was very obvious, because their king is a actually two twins pushed together. This creates a "crack" in which fun stuff can accumulate, on top of the bottom sheet, between the two mattresses. There were several guests worth of stuff when I checked in for my one night stay. Whatever, like most, I just slept on top of bed in my silk sleeping bag and was fine otherwise. Cleanliness elsewhere was "VN standard" for a budget hotel and met expectations. Staff was kind and helpful.

        Reviewed October 21, 2017
        9.2
        Exceptional
        chad from United States
        Family with young children
        Superior Triple
        Stayed 3 nights in September 2017

        Nice little hotel”

        Clean with great service. A budget hotel with an elevator on a quieter block in the Old Quarter. Construction noise is an issue, but the only complaint.

        Reviewed September 28, 2017
        8.4
        Excellent
        Erly from Philippines
        Couple
        Superior Double
        Stayed 3 nights in September 2017

        Excellent”

        Close to everything, walking distance to attractions and within shopping/dining area. The staff are very approachable and responds immediately to your needs/request. There's construction going on beside the hotel which is a bit annoying in the morning but it's not the fault of the hotel.

        Reviewed September 26, 2017
        9.6
        Exceptional
        Gabriele from Philippines
        Couple
        Superior Twin
        Stayed 3 nights in September 2017

        Central and convinient ”

        Everything positive. In the center of town, well equipped, has even an elevator for lazy moments ir handicapped people. Very nice staff. We even had a room without a real window but it did not bother us at all...

        Reviewed September 23, 2017
        9.2
        Exceptional
        Kritsanapong from Thailand
        Couple
        Deluxe Double Balcony City View
        Stayed 3 nights in February 2017

        Nice room”

        It's very clean room and good location. Staffs are very nice,friendly.

        Reviewed August 26, 2017
        9.2
        Exceptional
        Ryan from United States
        Couple
        Deluxe Double Balcony City View
        Stayed 2 nights in August 2017

        Stayed here several times. Perfect home away from home.”

        We took many trips outside of Hanoi, but always returned to this hotel and felt like we were coming home. Staff was amazing and took care of us.

        Reviewed August 14, 2017
        123
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        Hanoi Heart Boutique Hotel
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        • Excellent location
        • Old Quarter
        • Hanoi Railway Station is within 1.35 km