Hanoi Heritage Hotel
Hanoi Heritage Hotel
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5.9
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Hanoi Heritage Hotel

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Review score
From 41 reviewsSee what guests said
5.9
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Deluxe
Deluxe
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  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • No view
  • 25 m²/269 ft²
  • 1 double bed
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Standard
Standard
...
  • No view
  • 20 m²/215 ft²
  • 2 single beds or 1 double b...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • 28 m²/301 ft²
  • Shower
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Suite
Suite
...
  • 40 m²/431 ft²
  • Shower
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An overview

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Nearest essentials

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What to eat nearby

Vietnamese cuisine
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Cafe
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720 mCafe
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (41)
5.9
Review score
Read reviews from:
Cleanliness5.8
Facilities5.0
Location5.9
Room comfort and quality6.2
Service5.7
Value for money6.2
Provided by verified guests of Agoda
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Showing 37 verified guest comments
12
6.0
Trong from Vietnam
Couple
Standard
Stayed 1 night in December 2016
Review”
Room: + Wall has holes + Bathroom not clean + Carpet not clean + Equipment generally do not work + Electric Outlet generally do not work Apart from convenient location, facility is poor
Reviewed December 27, 2016
5.0
Takemitsu from Japan
Business traveler
Standard
Stayed 3 nights in April 2014
Just okay”
price, place, wifi
Reviewed December 31, 2014
6.0
Weirong from Singapore
Business traveler
Standard
Stayed 3 nights in June 2013
The hotel service's very common”
Condition of hotel and service are very common.
Reviewed July 01, 2013
5.7
Nguyen from Vietnam
Business traveler
Standard
Stayed 1 night in October 2012
Bad location and bad service”
Nothing to say
Service is really bad, and location is not good. Furniture is old. Nothing to say here!
Reviewed October 30, 2012
5.7
Chanjin from South Korea
Solo traveler
Standard
Stayed 3 nights in April 2011
not bad”
cheap
i was staying for two days.. the room fee was really cheap, so i like it but the noise from motorbike was irritating.. except this, i think the hotel is quite good for the one who want to save his or her money :)
Reviewed July 26, 2011
3.7
sung from Australia
Business traveler
Standard
Stayed 2 nights in November 2010
Not so nice hotel to stay”
friendly staff is the only selling point.
No recommendation can be given to anyone unless you have no options
Good Location to see Ha Noi's back streets and rats!!! I was given a shonky dbl room where I could see moulds and not enough lights due to old fittings and dying bulbs despite I booked for twin room. On my request they gave me twin room which was bit better than the first one. But I could still see moulds and mildew in every corner of the room., The Towels were absolutely astonishin;y old and the color was not white if you know what I mean. I saw two rats running around the restaurant wildly. Plus the hotel's wooden floor and doors are good making unwanted noise 24hours. The hotel is certainly no-go zone. But the hotel staff was kind as others.
Reviewed December 01, 2010
6.7
sadananda from India
Business traveler
Superior
Stayed 4 nights in November 2010
Good business class hotel”
Pleasing & helpful front desk, Clean and good rooms; good Spa facility
Not so pleasent entrence to Hotel; same items for breakfat for all the three days. No chnage and stale
Good room, business hotel but needs improvement in the basket menu. It was same for three days without much choice and bit stale.
Reviewed November 15, 2010
8.3
CY from Singapore
Business traveler
Standard
Stayed 6 nights in October 2010
Great location and reasonable breakfast”
Walking distance to the Exhibition Hall. Reasonable breakfast for Asians.
Language is the main problem in Vietnam for foreigners but the hotel staffs are quite helpful. I was always worried about the water supply while taking bath. It happened once there was no water supply in the morning hours. I was told that it is a common problem in Hanoi city. Breakfast is reasonable for Asians. Internat access is available for free in room. Overall is satifactory.
Reviewed October 26, 2010
6.0
Pebri from Indonesia
Solo traveler
Standard
Stayed 6 nights in July 2010
Super Quitely Hotel”
Large Room
Lift bad smell
Lift was not good smell, people smoke in lift. Difficult to find dinner after 20:00 PM, I must go to find restorant by Taxi. But you can order food and dinner in room if you are order before. Also crowded traffice jammed. I just stay in Hotel at night and see television cable.
Reviewed July 24, 2010
4.3
Pebri from Indonesia
Solo traveler
Standard
Stayed 2 nights in July 2010
Quitely Hotel and free fast internet”
Rest Hotel when you need quite for focus
Location was very far from shopping center
It great I can access internet 24 Hours free with high speed wireless connection. Rate include breakfast and I get comb, toot brush, shampoo. It great because you will get welcome water drin(compliment). Air conditioner was working good, TV cabel. Refrigerator and telephone conection. Btw, some lamp can't ON an some elctrical conectin looks damage. Massage place wasn't good standard and dirty.
Reviewed July 18, 2010
7.0
Keisuke from Japan
Business traveler
Standard
Stayed 2 nights in January 2010
Value for money”
Value for money including free internet and breakfast
Old
It is good to have free internet, which can operate without stress. Besides this, in general, the hotel is old. The staff is very helpful.The breakfast is served by ordering from the menu (not buffet style). I didn't see many guests staying in the hotel, so, in general, it was quiet. The room is spacious with the bath tub in the bathroom. You can get taxi anytime by asking the front desk to call.
Reviewed January 18, 2010
7.3
MARIE-JOSE from Switzerland
Solo traveler
Standard
Stayed 1 night in December 2008
Ordinary and not in the center”
Pleasant staff. Decent food. Reasonable price.
Too distant from the center. Lacks charm.
Had been warned by other reviewers that this hotel is not in a very good location nor has particular charm. And this is what it turned up to be. Had one dinner there which was fine but the dining room itself lacks refinement. Staff was pleasant. Booked into this hotel because others were full and would not stay there more than one night and only due to lack of better alternatives.
Reviewed January 04, 2009
4.0
Tomonari from Japan
Group
Stayed 1 night in November 2008
Not convenient”
Rich and hot enough water from shower. Large room.
Very old looking building. Nothing around hotel.
cheap but location is far from bar/restaurant area. There is Chinese restaurant next of building but nothing other. good access to National Convention center (around 15min by taxi) but I recommend to choose some hotel around Tran Nhan Tong Street.
Reviewed November 21, 2008
7.3
Janine from New Zealand
Couple
Stayed 2 nights in June 2008
Ok for a night or two”
Has a restaurant with good meals.
Away from the Old Quarter area.
This wasn't the area we were expecting but it was still okay. It is a decent walk to the Old Quarter, but take something to cover your face as the pollution from motorbikes is pretty bad. The street outside doesn't have a footpath and is pretty busy. Good if you want to experience a bit more!
Reviewed October 08, 2008
6.7
Fauzan from Indonesia
Business traveler
Stayed 5 nights in September 2008
Heritage Hotel - Hanoi...”
Fair Price. Clean. Housekeeping makes the room daily & in a timely manner. Quick response staff. A lot of TV channels.
Need refurbishment. For example: door lock a little bit difficult to open.
While you are stay in Hanoi, stay in Heritage and their price is good choice if you are only staying to work or traveling and need a good rest at night.
Reviewed September 23, 2008
6.3
Apinare from Thailand
Business traveler
Stayed 4 nights in July 2008
Good hotel”
This hotel is not far from the Giang Vo Exhibition Center.You can walk about 10 min. It's suitable for the business trip.
Reviewed July 15, 2008
6.3
axel from Germany
Family with young children
Stayed 1 night in May 2008
Just okay”
Ok for one night, or if you like budget accomodations.
Reviewed May 14, 2008
5.0
Ole from Denmark
Couple
Stayed 2 nights in November 2007
Heritage Hotel Hanoi”
If you need at taxi always ask the hotel to call for a Hanoi taxi or a Hanoi tourist taxi. Then you get the best service and price.
Reviewed November 27, 2007
4.0
HIROYUKI from Japan
Solo traveler
Deluxe
Stayed 2 nights in July 2016
安いので、致し方ないけれども...”
バス用のタオルがフェイスタオルしか設置してなく、翌日に強く言うとなぜかめんどくさそうに持参した。スタッフのやる気も感じれない。防犯対策たと思うが、夜中に帰ると門が閉まっていた。朝食は、9時に行くと8時までで終了と言われ1度も利用できなかった。ロケーションは、周りは家具屋だらけで男の街という感じ。
Reviewed August 01, 2016
6.0
TAKAYUKI from Japan
Business traveler
Standard
Stayed 4 nights in November 2011
ビジネスならOK”
ザンボー国際展示場まで徒歩10分。
ウィークデーはお客が少ないのか朝食がビュッフェではなく注文をとって持ってきてくれた。が、レストランと呼ぶにはちょっと低いレベル。 部屋は広くて満足。
Reviewed November 30, 2011
12
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