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Hanoi HM Boutique Hotel

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Excellent8.8
Based on 76 reviews
90% would recommend to a friend
Hanoi HM Boutique Hotel
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8.8 Excellent guest rating
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"Nice, clean hotel in old quarter. Nice staff and breakfast w..."

brendaNetherlands
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9.3 Exceptional location
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9.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

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Room choices
Double Room with Balcony
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  • 1 king bed
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Executive City View
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  • City view
  • 25 m²/269 ft²
  • 1 king bed
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Suite Lake View
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  • Lake view
  • 40 m²/431 ft²
  • 1 queen bed
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Deluxe City View
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  • City view
  • 20 m²/215 ft²
  • 2 single beds or 1 double b...
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Suite Balcony City View
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  • City view
  • 30 m²/323 ft²
  • 1 double bed
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Triple Room with City View
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  • 1 single bed and 1 king bed
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Nearest essentials

Airports
  • Gia Lam Airport (VGL)
  • 3.5 km
  • Noi Bai International Airport (HAN)
  • 21.2 km
Public transportation
  • Le Duan Railway Station
  • 1.3 km
  • Hanoi Railway Station
  • 1.6 km
Hospital or clinic
  • Viet Duc Hospital
  • 870 m
Pharmacy
  • Quan Hoan Kiem Pharmacy
  • 480 m
Convenience store
  • On site
Cash withdrawal
  • ATM on site

More about Hanoi HM Boutique Hotel

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Verified guest reviews

Agoda Reviews (76)Booking.com Reviews (240)
Filter by guest type:
Cleanliness8.8
Facilities7.9
Location9.3
Room comfort and quality9.4
Service9.1
Value for money8.7
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Deluxe City View
Suite Lake View
Executive City View
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Showing 59 verified guest comments
12345
8.0
Jasmine from Philippines
Group
Executive City View
Stayed 4 nights in September 2017
The Perfect Location
My sister and I really enjoyed our 5 days and 4 nights stay at the HM Boutique Hotel. One is that it is located to one of the best spots in Hanoi, and easily accessible to the main sites like the old quarter, French quarter, Hoan Kiem Lake, souvenir shops, restaurants, Thang long water puppet theater, the weekend night markets, and so many other major sites in Hanoi. As for its staff, they are very friendly and accommodating. Plus, they also speak such good English. Another thing that we also like about this hotel is their very sumptuous breakfast with an eating hall at the top floor of the building in which it gives its guest an overlooking view of Hanoi and the Hoan Kiem Lake. Including its clean rooms and bathrooms. But the only that that we were not satisfied of was that, when it comes to communicating via emails in terms of its airport pick-up services. We had a miscommunication because I did not inform them using the MILITARY TIME. When I specifically said 12 MN in which for them is 12 AM and according to them, I should have inform them by using 00:15. Plus, when we arrived at around 2am at the hotel, I've requested for an early check-in. Little did we know that we were CHARGED for one night! Well, the reason I've availed for their early check-in was because according to one of their informations, the do allow such early check-ins if the room that you've reserved is already available. If we've known that would have been the case then we should have stayed and spent the night at the airport. Wasting a total amount of $35 into a room that we've only used for a number of hours before we were transferred to the executive room. Well that being said, it doesn't matter anymore but it's a lesson learned cause we still had an overall good stay at this particular hotel. And will just let it pass what happened on our first day there.
Reviewed September 24, 2017
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7.2
Siew from Malaysia
Family with teens
Deluxe City View
Stayed 1 night in September 2017
Very good
I booked 2 rooms at HM Hotel. We checked in 2 different days as in between we were supposed to overnight on the Ha Long bay cruise. Henry is really good & friendly. He emailed me after I made my booking. He was fast in his responses (emails) and staffs are friendly except for the first day check-in. Room was overall decent but was rather disappointed because 1 of the room was dirty on my last day stay there.
Reviewed September 21, 2017
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7.6
Teo from Singapore
Couple
Executive City View
Stayed 1 night in August 2017
Location
Stayed for a night from 21 Aug - 22 Aug Facilities: - Lift - Shaver and the usual toiletries items - Standing shower - English channels Pros: - Location Cons: - Not really sound proof - Breakfast is not as extensive or marvelous - No toilet paper & bath gel; a half drank milk in my fridge when I checked in Overall, there are better hotels out there with this price paid, I do not think it is that valuable for money. I stayed at La Beaute Hanoi Boutique Hotel during my first day and comparing both hotels at a similar price I think La Beaute is better.
Reviewed August 24, 2017
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8.8
Khoo from Malaysia
Group
Executive City View
Stayed 2 nights in July 2017
Great Location and Clean Room
Located very near to Hoan Kiem lake and old quarter. The rooms are clean and comfortable. The hotel offers great service and serves with buffet style breakfast. Staffs are excellent and proficient in English. They offer various choices of Hanoi city tours, tour to Sapa and also Ha Long Bay. It was a pleasant stay with HM Boutique in Hanoi.
Reviewed July 30, 2017
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8.0
Paul from Canada
Solo traveler
Deluxe City View
Stayed 2 nights in May 2017
Very good
Good location. Lots to eat around this area. Easy access to transport.
Reviewed July 26, 2017
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8.4
Sandra from Australia
Couple
Executive City View
Stayed 4 nights in July 2017
Excellent location
Location great, staff very helpful, room fine. Breakfast just OK. Value for money.
Reviewed July 25, 2017
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8.4
Nam from Vietnam
Group
Deluxe City View
Stayed 1 night in June 2017
Good location-Clean-Nice room
Vị trí đẹp, gần Hồ Hoàn Kiếm, dễ dàng đi lại và khám phá phố cổ. Dịch vụ khách hàng khá tốt, nhiệt tình hỗ trợ khách. Sẽ quay lại lần nữa, hy vọng khách sạn giữ được chất lượng phòng/ nhân viên như hiện nay và ngày càng tốt hơn. ----------------------------------------------------- Good location, very near Hoan Kiem Lake, easy to access Old quater and other sightseeing place. Good customer services, nice staffs and well support to me. Will be back again!
Reviewed June 05, 2017
3 travelers found this review helpful. Did you?|
9.6
Kin from Singapore
Couple
Executive City View
Stayed 4 nights in March 2017
Comfortable stay, Good location, Friendly Staff
Situated near the Hoan Kiem Lake, very convenient to look for food and to do some shopping. Below the hotel have many shops that sell shoes at a cheap rate / can bargain. Room is excellent , clean and facilities are good. Staff services are excellent. (One disadvantage is that the area as it is busy, it might get a bit noisy)
Reviewed April 10, 2017
2 travelers found this review helpful. Did you?|
8.4
Pham from Vietnam
Family with teens
Suite Lake View
Stayed 4 nights in October 2016
Great location
We've stayed here for 4 nights. The hotel is newly built with friendly staffs, the center location, next to Hoan Kiem lake, many shops and food street around. Strongly suggest for tourist
Reviewed November 12, 2016
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8.8
brenda from Netherlands
Couple
Executive City View
Stayed 2 nights in October 2016
lovely hotel with Nice staff
Nice, clean hotel in old quarter. Nice staff and breakfast with a Nice view.
Reviewed October 27, 2016
1 traveler found this review helpful. Did you?|
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