Hanoi Hotel
Superior Room - Guestroom Hanoi Hotel
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8.0
Excellent
20.0% this month
/10
(706 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location - 1.95 kilometers from city center
Parking
FREE
  • Vietnam Exhibition and Fair Centre330 m
  • Embassy of Spain340 m
  • Embassy of Bulgaria610 m
  • Embassy of The United States750 m
  • British Council790 m
  • Tohe Style930 m
  • Embassy of Japan980 m
  • Embassy of Finland1.01 km
  • Lotte Center Hanoi1.01 km
  • Lotte Observation Deck1.07 km
  • Free Wi-Fi
    2018

    Hanoi Hotel

    D8 Giang Vo Street, Ba Dinh District, Ba Dinh District, Hanoi, Vietnam, - See map
    "Great hotel, staff, amenities."
    John - February 23, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent comfort
    8.5 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

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    Property ranking|Compared to 6,380 Hanoi properties
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    Room comfort score
    8.5/10
    Room size
    33 sqm.
    Value for money score
    8.0/10
    Cleanliness score
    7.9/10
    Better than
    98
    %
    of Hanoi properties
    Bigger than
    97
    %
    of Hanoi properties
    Better than
    94
    %
    of Hanoi properties
    Better than
    94
    %
    of Hanoi properties
    Value for money8.0
    Distance to city center4 km
    Location rating8.0
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport7.2 km

    Rooms available at Hanoi Hotel

    8.5
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • Lake view
    • 4 single beds and 1 king be...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 45 m²/484 ft²
    • Lake view
    • 1 double bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 double bed
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    Superior Room
    Superior Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed or 2 single be...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 36 m²/388 ft²
    • Lake view
    • 1 double bed
    Enter dates to see prices
    Premium Room
    Premium Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
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    Superior Room
    Superior Room
    ...
    • Room size: 24 m²/258 ft²
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Superior Room
    Superior Room
    ...
    • Separate shower/bathtub
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    Bed in dormitory FEMALE ROOM
    Bed in dormitory FEMALE ROOM
    ...
      Enter dates to see prices

      What people love about Hanoi Hotel

      • 6.8
        Good
        Location

        "Easy to access down town and outskirt."

        SUN H.

        |

        July 20, 2018

      • 8.0
        Very good
        Staff 

        "Great and friendly hotel receptionist."

        HO

        |

        December 4, 2017

      • 9.2
        Exceptional
        Staff 

        "Friendly staff and good hotel security."

        Lui

        |

        August 1, 2017

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      More about Hanoi Hotel

      More about Hanoi Hotel

      10.0
      Exceptional

      "This hotel is located near the lake and good view."

      TAKESHI

      |

      August 17, 2017

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "You can enjoy variety of foods for breakfast."

      TAKESHI

      |

      August 17, 2017

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Vietnamese cuisine
      Vietnamese cuisine
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      890 m Vietnamese
      Ashima
      920 m Vietnamese
      Pho Bo Thanh Long
      1.0 km Vietnamese
      American cuisine
      American cuisine
      The Decanter
      70 m American, Canadian, French
      Ete Resto Cafe
      940 m American, Bar, French
      Healthy Corner
      1.5 km American, Healthy
      Asian cuisine
      Asian cuisine
      Dragon Chinese Restaurant
      210 m Asian, Chinese
      Hai Su Restaurant
      290 m Asian, Malaysian, Singaporean
      KOMBO - Singapore Clay Pot
      370 m Asian, Singaporean

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Reviews of Hanoi Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (706)Booking.com Reviews (163)
      8.0
      /
      10
      Excellent
      20.0% this month
      Cleanliness7.9
      Facilities7.6
      Location8.0
      Room comfort and quality8.5
      Service8.1
      Value for money8.0
      Rating
      9+ Exceptional (50)
      8-9 Excellent (94)
      7-8 Very Good (158)
      6-7 Good (13)
      <6 Below Expectation (26)
      Time of the year
      Mar - May (77)
      Jun - Aug (107)
      Sep - Nov (95)
      Dec - Feb (62)
      All guests (706)
      All room types
      All languages

      Show reviews that mention 

      Showing 341 verified guest comments
      12345
      9.2
      Exceptional
      Lui from Singapore
      Solo traveler
      Junior Suite
      Stayed 1 night in July 2017

      Friendly staff”

      Friendly staff and good hotel security. Opposite hotel there is a nail spa place which is good, friendly and affordable. I left my bottle of water (just mineral water bought from convenient store) and this nail spa bring to my hotel room accompany with the hotel security, really make my day!

      Reviewed August 01, 2017

      Dear Lui, We truly appreciate your choosing our hotel and Thank you for taking the time to write a review about our Hanoi Hotel. We are delighted to hear that you have enjoyed your stay with us and that you were satisfied with our staff and hotel security. We certainly look forward to the pleasure of welcoming you back for another comfortable stay. Best regards, Hanoi Hotel Management.

      Responded August 07, 2017
      Hanoi Hotel
      8.3
      Excellent
      Kam from Singapore
      Business traveler
      Junior Suite
      Stayed 1 night in August 2015

      Short and Simple”

      Services, Location, Staffs

      I am pleased to say that this return stay to Hanoi Hotel after 2 years has not let me down. Services and staff performance has improved tremendously. Very customer oriented staffs that will go all out to serve and help. The only thing that remained unchanged, unfortunately, is the ageing old rooms that have been there for almost 20 plus years. I think with all the revenues and profits of the hotel company, it is time to overhaul the old rooms. if not, there are many options available such as Lotte Hotel, which I have stayed there since its opening in September last year that boasts rooms that are more modern and high floors similar to 5 stars hotel.

      Reviewed August 31, 2015
      8.0
      Excellent
      Able from Malaysia
      Business traveler
      Deluxe Room
      Stayed 3 nights in August 2014

      Comfortable stay”

      Nostalgic

      This hotel is probably one of the oldest 4 stars hotel in Hanoi. Food is good and they even has a restaurant that serves very good Chinese cuisines. This hotel also provide currency exchange for most international currencies at very attractive rates. SIM card and top up cards are also available at their business centre. Good option for business travelers.

      Reviewed September 07, 2014
      8.0
      Excellent
      WEIXU from China
      Business traveler
      Deluxe Room
      Stayed 7 nights in May 2013

      Great Hotel for Business Travellers”

      Location, friendly staff, great breakfast

      It was my 3rd stay at Hanoi Hotel, everything was perfect. When I just arrive at the hotel, the bellboy checked the taxi meter and found I was overcharged. With the great help of the bellboy, I saved 100 K VND. Thanks a lot! Will be back again!

      Reviewed May 20, 2013
      8.7
      Excellent
      Poh from Singapore
      Business traveler
      Deluxe Room
      Stayed 2 nights in December 2012

      Simple hotel”

      Late dining available

      Hotel is simple for quick in , quick out. Room size is gd. Room is very clean. Comfortable bed. Chargeable wifi which is expensive when most other hotels gives free wifi. Good local breakfast. Customer service is politer

      Reviewed January 11, 2013
      8.0
      Excellent
      Vu from United States
      Business traveler
      Stayed 1 night in November 2012

      Good choice”

      Good location

      the hotel was nice and spacious. There were also many places to eat and to do things nearby. It had great features and amenities. The breakfast highly commendable. The staff were all very polite and friendly. I also liked the good location and proximity to lake hoan kiem and the downtown shopping areas. I enjoyed my stay and would certainly return to stay again.

      Reviewed December 23, 2012
      8.0
      Excellent
      Vu from United States
      Group
      Stayed 3 nights in November 2012

      good location”

      Good service

      We stayed at the hotel after coming back from Halong Bay. Hotel location was very good, close to everything. A lot of good restaurants nearby The staff were very helpful indeed when we arrived. The tour desk were very knowledgeable. Breakfast was good. Level of service was terrific. Will definitely stay at the hotel again

      Reviewed December 23, 2012
      8.0
      Excellent
      Vu from United States
      Business traveler
      Junior Suite
      Stayed 1 night in July 2012

      Nice hotel”

      Good location

      It's a nice hotel in a good location. Hotel facilities are good, well maintained. Hotel room is spacious, clean and well furnished. Hotel staffs are friendly, helpful and speak good English. Area nearby hotel has a lot of restaurants. It takes just around 10 minutes by taxi from hotel to Old Quarters and the lake. I'll definitely book the hotel again for my next trip to Hanoi.

      Reviewed August 01, 2012
      8.0
      Excellent
      Vu from United States
      Business traveler
      Deluxe Room
      Stayed 2 nights in June 2012

      Nice hotel”

      Good location

      It's a nice hotel in a good location. Close to a lot of restaurants nearby within walking distance. Hotel room is nice, spacious and well lit. Hotel staffs are friendly, helpful and speak good English. Hotel facilities are adequate and well maintained. Hotel room rate is pretty reasonable. I'm satisfied with my stay at the hotel. Will book it again for my next trip.

      Reviewed July 25, 2012
      8.0
      Excellent
      Vu from United States
      Business traveler
      Stayed 1 night in June 2012

      Good hotel”

      Location

      Nice hotel with a good location. Close to everywhere and tourist spots. Short taxi ride 10 minutes to the lake, Old Quarters and tourist attractions. The hotel room is nice, medium size, clean and well lit. Hotel staffs are friendly, professional and speak good English. There are quite a few good restaurants nearby, within walking distance. Will stay at the hotel for my next trip to Hanoi

      Reviewed July 23, 2012
      8.3
      Excellent
      Lian from Singapore
      Business traveler
      Junior Suite
      Stayed 2 nights in July 2012

      Lovely hotel with great facilities ”

      Good location and reasonably good breakfast

      The City Wing is a bit old but the room is still reasonably clean. The breakfast is reasonably good but little changes, so may be a bit boring if you stay longer period. There is a food court and you can have food at any time of the day. Overall it is comfortable to stay at Hanoi Hotel.

      Reviewed July 17, 2012
      8.0
      Excellent
      Vu from United States
      Business traveler
      Stayed 4 nights in June 2012

      Good hotel”

      Great location

      The hotel is in good location, close to everywhere, restaurants, shopping malls, the lake and the old quarters. 10 minutes taxi ride to Old quarters. Hotel room is nice, clean and well furnished. The gym is good. Hotel restaurant is good. Hotel staffs are friendly, helpful and speak good English. It was a nice stay at the hotel. I would definitely book it again for my next trip.

      Reviewed July 16, 2012
      8.0
      Excellent
      Vu from United States
      Business traveler
      Deluxe Room
      Stayed 1 night in June 2012

      Nice Hotel”

      Good location

      It's a nice hotel in a great location. The room is big and well furnished. TV has a variety of channels. Room rate is good price. Breakfast is good. Hotel has good gym facilities, including tennis courts, sauna and massage. There're a lot of good restaurants close by hotel area. Hotel staffs are friendly, helpful and speak good English. Will stay at the hotel again for my next trip.

      Reviewed July 01, 2012
      8.0
      Excellent
      Thomas from Singapore
      Business traveler
      Junior Suite
      Stayed 2 nights in June 2012

      Nice Hotel With Great Breakfast”

      Friendly staff, Well equipped facilities and great breakfast

      Use the hotel for my business trip. Hotel location is centralise with great access to other areas in Hanoi. Staff are friendly with well equipped facilities. Internet connection are available with a very nice posh restaurant for your morning breakfast.

      Reviewed June 27, 2012
      8.0
      Excellent
      Vu from United States
      Solo traveler
      Deluxe Room
      Stayed 5 nights in May 2012

      Nice hotel”

      Great location

      It's a very nice hotel at a good price. Great location in central business district. The hotel is close to nearby restaurants. Walking distance to many places of interest, such as the supermarket, opera house. The room is nice, well furnished and clean. Gym facilities are very good. Hotel staffs are friendly, helpful and speak good English. Will stay at the hotel again for next trip.

      Reviewed June 25, 2012
      8.0
      Excellent
      JOHAN from Indonesia
      Business traveler
      Deluxe Room
      Stayed 3 nights in June 2019

      hotel security fine and complete one stop services facilities like restaurant, spa, coffee shop”

      Recommend hotel for profesional and business man

      Reviewed June 30, 2019

      """Dear JOHAN, Warm greetings from Hanoi Hotel! Thank you very much for kindly taking the time to write your excellent review. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory, and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Hanoi hotel soon. Sincerely, General Manager."""

      Responded July 04, 2019
      Hanoi Hotel
      9.6
      Exceptional
      jaedoo from South Korea
      Business traveler
      Deluxe Room
      Stayed 2 nights in October 2018

      good place”

      location for business good.

      Reviewed October 03, 2018

      Dear jaedoo, Thank you for your comment regarding our services during your recent stay with us. Our hotel is centrally-located and is beside a beautiful lake with a wide range of eateries, shopping & facilities within a short walk which is ideal place for business or travel. Thank you again for sharing your experienced, and we look forward to welcoming you back in the near future. Sincerely, Hanoi Hotel General Manager.

      Responded October 11, 2018
      Hanoi Hotel
      9.6
      Exceptional
      KyungWook from South Korea
      Business traveler
      Junior Suite
      Stayed 2 nights in August 2018

      good”

      always satisficated

      Reviewed August 18, 2018

      Dear KyungWook, We truly appreciate your enjoyed your stay with us and Thank you for taking the time to write a review about Hanoi Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanoi Hotel Management.

      Responded August 24, 2018
      Hanoi Hotel
      2.0
      Tey from Malaysia
      Business traveler
      Superior Room
      Stayed 2 nights in February 2018

      Acceptable”

      The hotel is very run down, am located a non smoking room, but the room is fill with tobaco smell, terrible and gets worse at night. Lack of power supply plug, even around the work desk, have to charge my laptop in the mini pantry area where it’s mean for kettle.

      Reviewed March 01, 2018

      Dear Tey, Thank you very much for taking the time to write a review of your stay with us. It is always our aim to ensure that we meet the satisfactions of our valuable guests and they have a pleasant stay. However, it is regretful that this time we were not able to deliver the expectations you deserved and we deeply apologize for that. Currently, we are having plans to upgrade the facilities as well as amenities to better serve our guest. And we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanoi Hotel Management.

      Responded April 27, 2018
      Hanoi Hotel
      6.4
      Good
      Haruhisa from Singapore
      Solo traveler
      Junior Suite
      Stayed 1 night in December 2017

      Locstion is not suitable for sightseeing. Business is OK. ”

      Cordial services from doormen/door woomen. First night assigned to a smoking room, originally booked for a nonsmoking room by hotel mistake. Second night changed to nonsmoking room. No applogy was expressed. Business center was helpful, but they charged 10USD for Tran ac tour. Is is 20 percent of the tour price.

      Reviewed December 28, 2017

      Dear Haruhisa, Thank you very much for having chosen Hanoi Hotel for your stay and for sharing your feedback with us. We really appreciate your contribution, these constructive comments will help us to improve our quality of service & better serve you in future. We would like to offer sincerest apologies for the incident you experienced. We always strive to meet our guests’ expectation; however it seems this time we fall short of our standard. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We really hope to have the opportunity to welcome you back soon with our best service. Sincerely, Hanoi Hotel Management.

      Responded January 18, 2018
      Hanoi Hotel
      12345
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